Ayla Hotel

Hotels
•
Independent
9.2 (1124 reviews)
Khalifa Ibn Zayed AI Awwal, Al Mutarad District, Al Ain, 86990 , Al Ain , AE
971-3-76 10111

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Facilities

Meeting rooms
Accessible bus station shuttle
Fitness facilities
Front entrance ramp
Express check-out
Area shuttle (surcharge)
Health club
Long-term parking (surcharge)
Free WiFi
24-hour front desk
See all facilities

Review Highlights

Pros:
Spacious Rooms
Friendly Staff
Great Location
Variety of Amenities
Cons:
Cleanliness Issues
Noisy Environment
Breakfast could be improved

Categories

Cleanliness
8.01
There were issues mentioned regarding cleanliness, specifically noted as 'the clearness' which indicates a lack of cleanliness.
Service
9.98
Many reviews highlighted the polite and professional service by the staff.
Location
9.52
Location was frequently mentioned positively, with guests appreciating its proximity to various attractions.
Room Quality
8.97
Room size and comfort were generally praised, although some noted the need for renovation.
Amenities
9.5
Amenities like the pool, spa, and other facilities received positive remarks.
Value for Money
9.46
Guests found the hotel to be a good value for the quality of service and amenities provided.
Food and Beverage
8.51
The breakfast was mentioned to be good but had potential for improvement.
Overall Experience
9.68
Most guests expressed high satisfaction with their overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:41

Property Description

Luxurious Accommodations
Indulge in comfort with 153 air-conditioned rooms featuring minibars and LED televisions. Enjoy a restful sleep on a pillowtop bed with premium bedding, and stay connected with complimentary wireless internet access.
Recreational Opportunities
Relax and rejuvenate with a health club, indoor pool, and sauna. Unwind at the bar/lounge or poolside bar, or treat yourself to a delicious meal at Ayla Restaurant. With 24-hour room service and a coffee shop/cafe, your dining needs are well taken care of.
Convenience and Services
Benefit from amenities like a 24-hour business center, concierge services, and dry cleaning/laundry services. Explore nearby attractions easily with the area shuttle, and host successful events in the conference center with meeting rooms available. Don't miss out on the buffet breakfasts and various shuttle services offered.
Book your stay at TOP Ayla Hotel now for a luxurious and convenient experience in the heart of Al Ain!

Important information:

  • Pool access available from 8:00 AM to 8:00 PM.
  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Alcohol is not served at this property.
  • A car is recommended for transportation to and from this property.
  • Parking height restrictions apply.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AAN

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Transportation

    Car recommended

  • Food & Beverage

    No alcohol served onsite

See all policies

Location

Guest Reviews

9.2
Based on 1124 reviews
Cleanliness: 8.01
Service: 9.98
Location: 9.52
Room Quality: 8.97
Amenities: 9.5
Value for Money: 9.46
Food and Beverage: 8.51
Overall Experience: 9.68
A
Abdullah • couple • ae
6
2026-04-04 • via Nuitee
M
Mohamad Rihawie • family_with_children • ae
7
Pros:

Staff

Cons:

All oky

2026-04-03 • via Nuitee
S
Saeed • couple • ae
9
2026-04-03 • via Nuitee
سلمى • couple • ae
10
2026-04-02 • via Nuitee
G
Geoff • solo_traveller • gb
9
2026-03-30 • via Nuitee
A
Abdallah • couple • jo
10
2026-03-27 • via Nuitee
D
David • family_with_children • ae
9
Pros:

for staff communication and the ambiance..

Cons:

some time other things inside room not working

2026-03-25 • via Nuitee
Y
Yehia • family_with_children • eg
9
2026-03-25 • via Nuitee
N
Noor • family_with_children • ae
4
Pros:

I like the reception stuff

Cons:

I dont like tge health club stuff , i dont like the serfices , the room
Also tamra cafe bad

2026-03-25 • via Nuitee
A
amin • solo_traveller • qa
5
Pros:

Busy hotel staff not friendly

2026-03-24 • via Nuitee
S
Suzana • family_with_children • ae
6
It's fair
Pros:

Quiet comfortable large bed.

Cons:

The room was quite spacious, and the bed was large and comfortable, which we appreciated. However, the overall experience was affected by the noise levels, as we could hear other guests, including children, from neighboring rooms throughout the night. Additionally, the cleanliness did not meet expectations, with noticeable dust around the headboard and some items on the carpet that did not belong to us.

The breakfast selection was fairly simple and not particularly enjoyable. Moreover, as we had not pre-booked breakfast, we were required to purchase a voucher from reception. Unfortunately, this process felt unnecessarily complicated—especially as we had come down without our wallets—which ultimately led us to decide not to have breakfast or any other meals at the hotel following that single experience.

2026-03-23 • via Nuitee
H
Hamza • family_with_children • ae
9
Pros:

الاقامة جيدة جدا الموقع في وسط المدينة المكان هادئ وغرف مريحة تعامل جيد جدا من طاقم العامل في الفندق

2026-03-22 • via Nuitee
G
Gaurav • extended_group • ae
6
2026-03-20 • via Nuitee
A
Asif • family_with_children • ae
8
2026-03-15 • via Nuitee
A
Alma • solo_traveller • ae
10
2026-03-15 • via Nuitee
S
Saeed • family_with_children • ae
10
2026-03-14 • via Nuitee
C
Cherine • family_with_children • fr
10
Pros:

Top

2026-03-10 • via Nuitee
S
Sohail • couple • ae
10
2026-03-09 • via Nuitee
S
Sohail • couple • ae
10
2026-03-09 • via Nuitee
S
Sohail • couple • ae
2
2026-03-07 • via Nuitee