Grupotel Mayorazgo

Hotels
•
Grupotel
8.8 (8779 reviews)
Flor Baja, 3 , Madrid , es

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Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Good breakfast variety
Cons:
Expensive parking
Noise issues from nearby rooms
Limited amenities

Categories

Cleanliness
8.84
Clean and well-maintained as described in various reviews, though some concerns with noise levels due to water running.
Service
9.31
Staff is consistently praised for being attentive and friendly.
Location
9.35
Located in the city center, conveniently positioned near attractions.
Room Quality
8.3
Rooms are comfortable and aesthetically pleasing, but some noise issues noted.
Amenities
8.33
Amenities available but could be further improved, such as more pillow options.
Value for Money
8.29
Good price-quality ratio, though some reviews mention high parking costs.
Food and Beverage
8.84
Breakfast variety praised, though some reviews note quality inconsistencies.
Overall Experience
9.11
Generally a very positive experience with plans to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:13

Property Description

Luxurious Stay in the Heart of Madrid

Elegant Accommodations: Experience comfort in our elegant rooms equipped with flat-screen TVs, ensuring a relaxing stay.

Convenient Location: Situated next to Madrid’s Gran Via, our hotel offers easy access to Plaza España, the Royal Palace, and nearby metro stations for exploring popular attractions and reaching the airport effortlessly.

Fine Dining and Entertainment: Indulge in Mediterranean cuisine at our restaurant, unwind at the classic bar with a soothing fountain, or enjoy live music at the elegant piano bar.

Immerse yourself in luxury and convenience at Hotel Mayorazgo. Book your stay now to enjoy these exquisite amenities and services.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 35 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 42.29
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Ramp Angle: 10
  • Ramp Length: 5
  • Entrance Type: Electric
  • Entrance Door Width: 138
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 11
  • Room Max Guests Number: 2
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.8
Based on 8779 reviews
Cleanliness: 8.84
Service: 9.31
Location: 9.35
Room Quality: 8.3
Amenities: 8.33
Value for Money: 8.29
Food and Beverage: 8.84
Overall Experience: 9.11
M
Martinez Goyeneche • family_with_children • es
9
Hotel castizo
Pros:

La ubicación es excelente....
Me gustaron mucho los detalles madrileños del hotel... El vestuario castizo del personal. El mantón en la fachada....
El concierto de piano en directo por la tarde-noche

2026-02-14 • via Nuitee
E
Esperanza • couple • es
10
2026-02-14 • via Nuitee
E
Esperanza • couple • es
10
2026-02-14 • via Nuitee
B
Beatriz • couple • pt
10
2026-02-14 • via Nuitee
L
Lorenzo • couple • it
9
Pros:

- Posizione
- Camera moderna e spaziosa

2026-02-14 • via Nuitee
M
Martinez Mayoral • family_with_children • es
10
Ubicació excel. lent
2026-02-14 • via Nuitee
J
Javier • couple • es
10
2026-02-14 • via Nuitee
J
Jennifer • family_with_children • co
5
Cons:

Están en adecuaciones y generan demasiado ruido, por lo que no es posible descansar durante el día. Me cobraron doble vez y, aunque me devolvieron el cobro, el banco me descontó una cantidad considerable por la tasa de cambio; por lo que su equivocación me generó un cobro extra elevado.

2026-02-14 • via Nuitee
T
Tania • couple • us
9
2026-02-14 • via Nuitee
M
María • couple • es
9
Hotel perfecto en el centro de Madrid
Pros:

Habitación muy confortable y limpia, colchón muy cómodo.
Instalaciones muy acogedoras y ubicación perfecta
Desayuno espectacular

2026-02-14 • via Nuitee
H
Haitham • couple • jo
6
2026-02-14 • via Nuitee
M
Mar • couple • es
8
Cons:

Tardaba mucho en salir el agua caliente

2026-02-14 • via Nuitee
M
Maryori • extended_group • es
10
2026-02-14 • via Nuitee
R
Rabab • extended_group • sa
6
Pros:

الموقع ونظافة الغرف

Cons:

الموظفين اخلاقهم سيئه وما يساعدوا النزلاء

2026-02-14 • via Nuitee
K
Kiersnowska • couple • ie
10
Pros:

Uprzejmy personel, dobra lokalizacja, wygodne łóżko.

2026-02-13 • via Nuitee
J
Jose Santiago • couple • mx
10
Excelente 👌
Pros:

La ubicación es privilegiada, estas a media cuadra de la gran via pero no tienes el ruido de los hoteles que estan sobre ella.

El restaurant/bar muy bueno. El personal sumamente atento.

2026-02-13 • via Nuitee
H
hicham • solo_traveller • ma
5
2026-02-13 • via Nuitee
D
David • solo_traveller • ie
8
Pros:

Very central and near Metro

Cons:

Buffet dinner was average

2026-02-13 • via Nuitee
C
Consuelo • couple • es
9
2026-02-13 • via Nuitee
S
Sylvan Valberico • couple • es
8
2026-02-13 • via Nuitee