Grupotel Mayorazgo

Hotels
•
Grupotel
8.8 (8779 reviews)
Flor Baja, 3 , Madrid , es

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Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Good breakfast variety
Cons:
Expensive parking
Noise issues from nearby rooms
Limited amenities

Categories

Cleanliness
8.84
Clean and well-maintained as described in various reviews, though some concerns with noise levels due to water running.
Service
9.31
Staff is consistently praised for being attentive and friendly.
Location
9.35
Located in the city center, conveniently positioned near attractions.
Room Quality
8.3
Rooms are comfortable and aesthetically pleasing, but some noise issues noted.
Amenities
8.33
Amenities available but could be further improved, such as more pillow options.
Value for Money
8.29
Good price-quality ratio, though some reviews mention high parking costs.
Food and Beverage
8.84
Breakfast variety praised, though some reviews note quality inconsistencies.
Overall Experience
9.11
Generally a very positive experience with plans to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:13

Property Description

Luxurious Stay in the Heart of Madrid

Elegant Accommodations: Experience comfort in our elegant rooms equipped with flat-screen TVs, ensuring a relaxing stay.

Convenient Location: Situated next to Madrid’s Gran Via, our hotel offers easy access to Plaza España, the Royal Palace, and nearby metro stations for exploring popular attractions and reaching the airport effortlessly.

Fine Dining and Entertainment: Indulge in Mediterranean cuisine at our restaurant, unwind at the classic bar with a soothing fountain, or enjoy live music at the elegant piano bar.

Immerse yourself in luxury and convenience at Hotel Mayorazgo. Book your stay now to enjoy these exquisite amenities and services.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 35 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 42.29
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Ramp Angle: 10
  • Ramp Length: 5
  • Entrance Type: Electric
  • Entrance Door Width: 138
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 11
  • Room Max Guests Number: 2
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.8
Based on 8779 reviews
Cleanliness: 8.84
Service: 9.31
Location: 9.35
Room Quality: 8.3
Amenities: 8.33
Value for Money: 8.29
Food and Beverage: 8.84
Overall Experience: 9.11
M
MUSTAFA OGULCAN • family_with_children • tr
8
2026-03-21 • via Nuitee
M
Marina • couple • it
8
Buono
Pros:

La stanza era carina, non bellissima , letto comodo, personale davvero gentile

Cons:

Corridoi troppo bui con moquette vecchia

2026-03-21 • via Nuitee
I
Ignacio • couple • es
10
2026-03-21 • via Nuitee
A
ANA PAULA • couple • br
9
2026-03-21 • via Nuitee
H
HUSEYIN OGUZ • couple • tr
8
2026-03-21 • via Nuitee
P
Pedro • couple • es
10
2026-03-21 • via Nuitee
A
Alberto • couple • it
9
Soggiorno rilassante
Pros:

La posizione della struttura,la pulizia impeccabile,

Cons:

Colazione non era inclusa,e se pagata a parte troppo costosa

2026-03-21 • via Nuitee
M
María Begoña • family_with_children • es
9
Pros:

La ubicación perfecta y la limpieza de las habitaciones.

Cons:

Los ascensores son pequeños y en ocasiones toca esperar bastante, pero es mal menor.

2026-03-21 • via Nuitee
D
Derya • solo_traveller • tr
10
Would definitely stay again!
Pros:

The properties location was excellent walking distance to many places. Really good breakfast which
accommodates for everybody 10/10 👍

Cons:

Rooms are a little small and the bathroom didn’t have any shelves to put your things.

2026-03-21 • via Nuitee
N
Nicole • couple • gb
10
Artistic rooms and amazing customer service.
Pros:

What a fabulous room. Very artistically designed whilst still being really comfy. The hotel is great. There is a buzz about it, modern but with old fashioned superb customer service. We had a great meal in the restaurant and were delighted to find out afterwards that as residents we received a 20% discount. We loved this hotel.

Cons:

Nothing - it was perfect!

2026-03-21 • via Nuitee
D
del barrio • solo_traveller • es
10
Buenas instalaciones, fabulosa cama y personal amable
Pros:

La cama es muy confortable, las sabanas de algodón muy agradables, el baño super limpio y la tranquilidad y silencio, no puedo contar sobre la comida pues solo contraté para dormir

Cons:

Fue una estancia corta y no tengo nada que decir

2026-03-21 • via Nuitee
D
D'Innocenti • couple • it
10
Pros:

Tutto perfetto

2026-03-21 • via Nuitee
R
Rosario María • couple • es
10
Pros:

Todo en general

2026-03-20 • via Nuitee
A
Antonia • extended_group • es
9
Buen tamaño habitación
Pros:

La ubicación excelente y la habitación y el baño muy nuevo se ve q se ha remodelado recientemente. Por poner alguna pega la iluminación del baño para poderte maquillar

2026-03-20 • via Nuitee
J
Jessica • solo_traveller • it
10
2026-03-20 • via Nuitee
S
Sabine • couple • fr
8
Je recommande sans hésitation
Pros:

L’emplacement est idéal pour tout faire à pied
Le petit déjeuner est vraiment excellent, très varié, il y en a pour tout les goûts

2026-03-20 • via Nuitee
M
MARIA ESTHER • couple • es
10
Pros:

Las habitaciones, la limpieza, la ubicación y la amabilidad del personal. Genial

2026-03-20 • via Nuitee
M
MARIA LUISA • family_with_children • it
9
2026-03-20 • via Nuitee
K
Katia • couple • fr
10
Hôtel et emplacement formidable
Pros:

L’hôtel, l’emplacement, le petit déjeuner, la propreté et la gentillesse du personnel.

Cons:

RAS

2026-03-19 • via Nuitee
G
GRAZIO • couple • mt
7
2026-03-19 • via Nuitee