Makarem Umm Al Qura Hotel

Hotels
•
Makarim Hospitality Group
7.8 (127 reviews)
Ajyad Street, Makkah, Ar Rawabi , Makkah , SA
966-12-5356100

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Facilities

Fireplace in lobby
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Elevator
ATM/banking
Gift shops or newsstand
Shopping on site
See all facilities

Review Highlights

Pros:
Amazing will stay again
Beautiful trip

Categories

Cleanliness
6.51
Standard quality for this hotel tier.
Service
7.98
Amazing will stay again en sha Allah.
Location
8.02
Standard quality for this hotel tier.
Room Quality
7.97
Standard quality for this hotel tier.
Amenities
8
Standard quality for this hotel tier.
Value for Money
7.96
Standard quality for this hotel tier.
Food and Beverage
8.01
Standard quality for this hotel tier.
Overall Experience
7.98
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:24

Property Description

Experience the elegance and comfort of the Makarem Umm Al Qura Hotel, where luxury meets convenience in the heart of Makkah.

Unmatched Amenities
Enjoy complimentary wireless internet access, concierge services, and a range of unique gift shops. With features like a hair salon and an inviting fireplace in the lobby, relaxation is just a moment away.

Culinary Delights
Savor delicious meals at Al Taai Restaurant, with a buffet breakfast served daily from 7:00 AM to 10:00 AM, ensuring you start your day energized and ready to explore.

Strategic Location
Centrally located, the hotel offers easy access to iconic attractions like the Great Mosque of Makkah and the Kaaba, all within a short drive.

Don’t miss out on an unforgettable stay at Makarem Umm Al Qura Hotel—book your room today!

Important information:

  • Only Muslims are allowed to enter the holy cities of Mecca and Medina.
  • Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
  • Couples wishing to share a room must provide proof of marriage.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Alcohol is not served or permitted at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: JED

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Food & Beverage

    No alcohol served onsite

  • Food & Beverage

    No alcohol allowed onsite

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7.8
Based on 127 reviews
Cleanliness: 6.51
Service: 7.98
Location: 8.02
Room Quality: 7.97
Amenities: 8
Value for Money: 7.96
Food and Beverage: 8.01
Overall Experience: 7.98
A
Ahmed • family
10
Pros:

Awesome hotel, and the people super nice

2025-10-01 • via Nuitee
U
umarah
10
Beautiful trip
Pros:

Amazing will stay again en sha Allah

2025-08-15 • via Nuitee
A
Anara • family
10
Pros:

It was a nice and clean hotel with a great restaurant.

2025-05-23 • via Nuitee
O
Omar
6
Pros:

The room wasn't ready when we checked in, the towels were very old, and they didn't clean the room at all.

2025-04-21 • via Nuitee
S
Syed • family
6
Pros:

The rental price was right but transportation to Haram was not limited. We had to book a taxi to go to Haram.

2025-04-19 • via Nuitee
I
Irbaaz
8
Pros:

Didn't like the cleanliness & bus wait times.

2025-04-17 • via Nuitee
M
mohamed naser
10
Pros:

Very good

2025-04-16 • via Nuitee
S
Sohaib • family
2
Pros:

it says 5 star hotel, but it's less than 2 stars, not clean, bad AC, bad room service, not body picks the call.

2025-04-04 • via Nuitee
I
Iqbal • family
4
Pros:

There was a continuous stinking smell of drainage coming through the drains which filled the room as well and there were no windows to ventilate. Tea not supplied, water not refilled, no condiments, rubbish toiletries, food was average and expensive. ATM was broken, barbers were only good to shave heads nothing else and expensive, no milk supplied for tea. All in all not worth the money they charged.

2025-04-02 • via Nuitee
R
Reda • family
10
Pros:

Nice staff who is always smiling and ready to answer any question and help. Iftar buffet was outstanding! I will definitely stay in Makarem during my next Makka trip

2025-04-01 • via Nuitee
M
Mahbub
6
Pros:

Porters and cleaners were very helpful and were eager to serve

2025-04-01 • via Nuitee
A
Aarzoo • family
4
Pros:

There was a cockroach in the room on the praying mat. That was very unexpected and when I showed the video to the staff they did not do anything except said, "I am sorry for this"

2025-03-27 • via Nuitee
A
Abdulsabur • friends
10
Pros:

A bit far from Haram. Walkable but not easy. Getting bus back osnt easy

2025-03-27 • via Nuitee
B
Bassel • friends
10
Pros:

Good deal for it’s price

2025-03-25 • via Nuitee
E
Elhadj
10
Pros:

Nice

2025-03-24 • via Nuitee
A
Ahmed
10
Pros:

Good stay

2025-03-21 • via Nuitee
M
Maulin
8
Pros:

Decent hotel - only the distance from Masjid Al Haram is a little bit far!

2025-03-17 • via Nuitee
F
Fawad
8
Pros:

Bus to haram

2025-03-15 • via Nuitee
K
Kazi • family
8
Pros:

We were just getting a bad smell from the bathroom which was annoying. All other services are good.

2025-03-14 • via Nuitee
D
Dilawar
10
Pros:

Great staff

2025-03-06 • via Nuitee