Crystal Palace Hotel

Hotels
8.1 (2390 reviews)
Av. 18 De Julio, 1210 , Montevideo , uy

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Cons:
Cleanliness issues
Breakfast quality lacking

Categories

Cleanliness
7.93
Concerns about hygiene and cleanliness mentioned in reviews.
Service
8.9
Mixed sentiments, but generally acceptable with good mentions of staff.
Location
8.94
Great location in the city center with positive mentions.
Room Quality
8.39
Spacious and comfortable rooms, but some concerns about maintenance.
Amenities
7.92
Amenities mentioned had some shortcomings such as lack of towels and toiletries.
Value for Money
7.38
Mixed feelings about breakfast quality and additional charges.
Food and Beverage
6.93
Concerns about breakfast variety and quality.
Overall Experience
8.4
Overall experience was marred by issues, but vacation still enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:23

Property Description

Central Location on 18 de Julio Avenue
Located in the heart of Montevideo, Crystal Palace Hotel offers comfortable rooms with modern amenities. Guests can enjoy the convenience of free WiFi access and a delicious daily breakfast at the on-site restaurant.

Spacious Rooms with Premium Features
Experience true relaxation in the spacious rooms at Crystal Palace Hotel. Each room is equipped with a minibar, safety deposit box, and some even offer a luxurious hydromassage tub. Enjoy stunning panoramic views of the city right from your room.

Convenient Services and Facilities
Take advantage of the hotel's room and laundry service, 24-hour front desk assistance, and well-equipped fitness centre. Whether you're here for business or leisure, Crystal Palace Hotel ensures a comfortable stay for all guests.

Book your stay at Crystal Palace Hotel now and make the most of your visit to Montevideo!

Important information:

Based on local tax laws, Uruguayan citizens may be charged value added tax (VAT 10%) from November 15 to the day after Easter. This fee is not automatically calculated in the total costs for the reservation.

Please note that the property does not accommodate extra beds.

When booking more than 5 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MVD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs USD 17 per day.

Location

Guest Reviews

8.1
Based on 2390 reviews
Cleanliness: 7.93
Service: 8.9
Location: 8.94
Room Quality: 8.39
Amenities: 7.92
Value for Money: 7.38
Food and Beverage: 6.93
Overall Experience: 8.4
L
LUCIANA • family_with_children • uy
10
Excelente
Pros:

El desayuno

2026-05-23 • via Nuitee
A
Araken • solo_traveller • pe
1
2026-05-22 • via Nuitee
V
Victor • couple • uy
8
2026-05-22 • via Nuitee
R
Ricardo • couple • uy
9
Pros:

Desayuno excelente , variado, jugos de frutas naturales frescos.

Cons:

Una de las camas de la habitación no estaba fija a la pared y se chocaba contra la misma al mínimo movimiento.

2026-05-22 • via Nuitee
A
Alicia • extended_group • uy
9
Comodidad
Pros:

Comodidad camas. Ubicación

Cons:

Cisterna rota

2026-05-22 • via Nuitee
R
Rosangela • solo_traveller • br
9
2026-05-21 • via Nuitee
S
Silvia • solo_traveller • uy
10
2026-05-20 • via Nuitee
U
Uraga • solo_traveller • uy
8
Cons:

Me gustaría el desayuno tuviera opciones de yoghurt y jugos sin azúcar, y frutas naturales.. gracias

2026-05-20 • via Nuitee
L
Laia • solo_traveller • uy
9
2026-05-18 • via Nuitee
M
Miryam • couple • uy
8
Experiencia a repetir.
Pros:

Ubicación por supuesto y el d3sayuno muy bueno

Cons:

Al reservar habitación doble juntaron las camas. Muy cómodas porque quedan como king size pero la ropa de cama usada es tamaño común y no daba para cubrirse bien. Solucionando eso sería perfecto.

2026-05-17 • via Nuitee
J
Jackson Miki P. Dantas • solo_traveller • br
1
Pros:

Apenas da localização

Cons:

Atendimento arrogante, mau educado, gerência desorganizada

2026-05-16 • via Nuitee
V
viviana laura • solo_traveller • ar
10
En general bien
Pros:

La limpieza
El desayuno maso ni había tostadora

Cons:

Desayuno regular

2026-05-16 • via Nuitee
A
Agustin • solo_traveller • uy
10
2026-05-14 • via Nuitee
A
andrea • family_with_children • uy
6
Pros:

Buena ubicación
Prolijo . Limpio

Cons:

Deberían corregir la actitud de las chicas del desayuno.
Incluso tbn pedirles que corrijan los comentarios a alta voz ,refiriéndose a los clientes .

2026-05-13 • via Nuitee
D
Duerto • couple • cl
8
2026-05-12 • via Nuitee
G
González • couple • uy
7
Buen alojamiento
Pros:

Buen desayuno. Buena ubicación

Cons:

Nada especial

2026-05-12 • via Nuitee
R
Ricardo • solo_traveller • br
9
Pros:

Localização e custo benefício

Cons:

O café da manhã poderia ser um pouco melhor em opções

2026-05-12 • via Nuitee
W
Willian Jorge • solo_traveller • br
9
Pros:

Localização muito boa....no centro de Montevideu.

Cons:

Café da manhã com poucas opções.

2026-05-12 • via Nuitee
M
Maria Cristina Tieko • extended_group • br
6
Nao foi uma experiencia boa
Pros:

Localizaçao

Cons:

Muito barulho de motor, bomba ou algo do tipo, durante toda a madrugada, atrapalhando o descanso

2026-05-11 • via Nuitee
R
REJANE • couple • br
10
2026-05-08 • via Nuitee