Crystal Palace Hotel

Hotels
8.1 (2237 reviews)
Av. 18 De Julio, 1210 , Montevideo , uy

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Tour desk
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Cons:
Cleanliness issues
Breakfast quality lacking

Categories

Cleanliness
7.93
Concerns about hygiene and cleanliness mentioned in reviews.
Service
8.9
Mixed sentiments, but generally acceptable with good mentions of staff.
Location
8.94
Great location in the city center with positive mentions.
Room Quality
8.39
Spacious and comfortable rooms, but some concerns about maintenance.
Amenities
7.92
Amenities mentioned had some shortcomings such as lack of towels and toiletries.
Value for Money
7.38
Mixed feelings about breakfast quality and additional charges.
Food and Beverage
6.93
Concerns about breakfast variety and quality.
Overall Experience
8.4
Overall experience was marred by issues, but vacation still enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:23

Property Description

Central Location on 18 de Julio Avenue
Located in the heart of Montevideo, Crystal Palace Hotel offers comfortable rooms with modern amenities. Guests can enjoy the convenience of free WiFi access and a delicious daily breakfast at the on-site restaurant.

Spacious Rooms with Premium Features
Experience true relaxation in the spacious rooms at Crystal Palace Hotel. Each room is equipped with a minibar, safety deposit box, and some even offer a luxurious hydromassage tub. Enjoy stunning panoramic views of the city right from your room.

Convenient Services and Facilities
Take advantage of the hotel's room and laundry service, 24-hour front desk assistance, and well-equipped fitness centre. Whether you're here for business or leisure, Crystal Palace Hotel ensures a comfortable stay for all guests.

Book your stay at Crystal Palace Hotel now and make the most of your visit to Montevideo!

Important information:

Based on local tax laws, Uruguayan citizens may be charged value added tax (VAT 10%) from November 15 to the day after Easter. This fee is not automatically calculated in the total costs for the reservation.

Please note that the property does not accommodate extra beds.

When booking more than 5 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MVD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs USD 17 per day.

Location

Guest Reviews

8.1
Based on 2237 reviews
Cleanliness: 7.93
Service: 8.9
Location: 8.94
Room Quality: 8.39
Amenities: 7.92
Value for Money: 7.38
Food and Beverage: 6.93
Overall Experience: 8.4
D
Dario Izaguirre • couple • uy
7
Bien
Pros:

Cama, Mesas y baño

Cons:

Estacionamiento no incluido y lejos

2026-04-18 • via Nuitee
M
Marisel7 • solo_traveller • uy
9
2026-04-18 • via Nuitee
B
Babor Casas • couple • es
6
2026-04-17 • via Nuitee
F
Ferreira • solo_traveller • br
9
2026-04-17 • via Nuitee
G
Gustavo • solo_traveller • ar
8
buena
Cons:

Mala la conexion de Internet..Debia bajar al lobby para poder conseguir conexion.

2026-04-14 • via Nuitee
D
Daniel • extended_group • ar
9
excelente
Pros:

Relacion, ubicacione precio confort excelente

2026-04-13 • via Nuitee
P
Paula • couple • uy
10
Excelente
Pros:

Excelente ubicación, el personal muy amable y el desayuno tenía variedad de opciones

2026-04-13 • via Nuitee
I
Ivi_NC • family_with_children • uy
10
2026-04-13 • via Nuitee
L
Lucas • solo_traveller • uy
8
Cons:

Muy poca iluminación!!

2026-04-13 • via Nuitee
L
Lukas • family_with_children • de
8
Pros:

Gute Lage, große Zimmer, nettes Personal

Cons:

Laut, Klimaanlagen und Badezimmer renovierungsbedürftig.
Mittelmäßiges Frühstück.

2026-04-12 • via Nuitee
J
Julio • solo_traveller • uy
10
2026-04-11 • via Nuitee
V
vasquez • extended_group • ar
9
Pros:

Las habitaciones

Cons:

La atención de la recepcionista, pésima ,mal educada no respondía ni el saludo , no se si es así con todos pero con nosotros el trato no me gustó

2026-04-09 • via Nuitee
C
CarlosPeez • family_with_children • ar
8
Pros:

Atención del personal

Cons:

Funcionamiento TV y aire acindicionado

2026-04-09 • via Nuitee
J
Juaquin • couple • uy
10
2026-04-07 • via Nuitee
D
duchen • family_with_children • uy
10
Pros:

Muy cómodo y excelente ubicación..

2026-04-06 • via Nuitee
P
Pablo • family_with_children • uy
5
Hotel antiguo y venido a menos.
Pros:

La localización es excelente, las camas y almohadas eran cómodas y el desayuno estaba ok

Cons:

El estado general del hotel, pasillos y el baño esta muy venido a menos. Deteriorado y antiguo. No hay personal que te ayude con las maletas en la entrada. No es un 4 estrellas al dia de hoy.

2026-04-04 • via Nuitee
F
FERNANDO • couple • uy
6
Es caro
Pros:

Es céntrico ruidoso pero fue buena en la noche el personal re antipático

Cons:

El precio muy caro para lo que ofrecen

2026-04-04 • via Nuitee
M
MARCELO • family_with_children • uy
7
2026-04-03 • via Nuitee
L
Laerte Luís • couple • br
6
Foi frustrante, principalmente em se tratando de hotel categoria 4 estrelas.
Pros:

A localização.

Cons:

Claustrofobia, barulho provocado por aparelhos de ar instalados próximos a janela, e também de um elevador de serviços ao lado da porta do apartamento que emitia ruídos e alarme com frequência. Nas áreas comuns, inclusive café, mantinham o ar condicionado desligado!!

2026-04-02 • via Nuitee
R
Romero • couple • uy
8
2026-04-02 • via Nuitee