Crystal Palace Hotel

Hotels
8.1 (2374 reviews)
Av. 18 De Julio, 1210 , Montevideo , uy

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Tour desk
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Cons:
Cleanliness issues
Breakfast quality lacking

Categories

Cleanliness
7.93
Concerns about hygiene and cleanliness mentioned in reviews.
Service
8.9
Mixed sentiments, but generally acceptable with good mentions of staff.
Location
8.94
Great location in the city center with positive mentions.
Room Quality
8.39
Spacious and comfortable rooms, but some concerns about maintenance.
Amenities
7.92
Amenities mentioned had some shortcomings such as lack of towels and toiletries.
Value for Money
7.38
Mixed feelings about breakfast quality and additional charges.
Food and Beverage
6.93
Concerns about breakfast variety and quality.
Overall Experience
8.4
Overall experience was marred by issues, but vacation still enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:23

Property Description

Central Location on 18 de Julio Avenue
Located in the heart of Montevideo, Crystal Palace Hotel offers comfortable rooms with modern amenities. Guests can enjoy the convenience of free WiFi access and a delicious daily breakfast at the on-site restaurant.

Spacious Rooms with Premium Features
Experience true relaxation in the spacious rooms at Crystal Palace Hotel. Each room is equipped with a minibar, safety deposit box, and some even offer a luxurious hydromassage tub. Enjoy stunning panoramic views of the city right from your room.

Convenient Services and Facilities
Take advantage of the hotel's room and laundry service, 24-hour front desk assistance, and well-equipped fitness centre. Whether you're here for business or leisure, Crystal Palace Hotel ensures a comfortable stay for all guests.

Book your stay at Crystal Palace Hotel now and make the most of your visit to Montevideo!

Important information:

Based on local tax laws, Uruguayan citizens may be charged value added tax (VAT 10%) from November 15 to the day after Easter. This fee is not automatically calculated in the total costs for the reservation.

Please note that the property does not accommodate extra beds.

When booking more than 5 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MVD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs USD 17 per day.

Location

Guest Reviews

8.1
Based on 2374 reviews
Cleanliness: 7.93
Service: 8.9
Location: 8.94
Room Quality: 8.39
Amenities: 7.92
Value for Money: 7.38
Food and Beverage: 6.93
Overall Experience: 8.4
C
Choca solo_traveller uy
10
Pros:

La ubicación
Desayuno muy bueno
Estacionamiento cerca
Hay supermercado cerca

2026-05-01 via Nuitee
C
claudio luiz solo_traveller br
6
Pros:

Acomodações boas, garagem ruim, deslocada e suja !
Café bom !

2026-05-01 via Nuitee
S
Sergio solo_traveller uy
8
2026-04-30 via Nuitee
A
Alicia R solo_traveller uy
8
2026-04-30 via Nuitee
M
Menditeguy solo_traveller uy
8
2026-04-30 via Nuitee
S
soja couple zw
8
2026-04-29 via Nuitee
P
Pacheco solo_traveller at
10
Excellent and comfortable
Pros:

The locations is really convenient and the rooms very comfortable . wifi works very well and TV channels good too

2026-04-29 via Nuitee
P
Paulo Tárcio couple br
9
Cons:

O ar condicionado o sinal de Wi-Fi não estavam funcionando corretamente.

2026-04-27 via Nuitee
A
Abdul solo_traveller uy
9
2026-04-27 via Nuitee
couple uy
9
2026-04-27 via Nuitee
C
Celia Yoko couple br
9
Destaco o Rodrigo , eficiente profissional com simpatia e empatia . Porém infelizmente tem uma outra funcionária na rece
Cons:

Acomodação confortável porém a banheira não tem entrada direta de água inviabilizando o banho de imersão

2026-04-27 via Nuitee
R
Roberto couple br
8
2026-04-26 via Nuitee
D
Duarte solo_traveller uy
8
Pros:

Impecable, como siempre !!!!

2026-04-26 via Nuitee
J
Javier solo_traveller uy
10
Noche mágica
Pros:

Muy buena la atención del personal empezando por recepción. Muchas. Y en el desayuno

Cons:

Tener una estadía tan corta

2026-04-26 via Nuitee
D
Dominguez solo_traveller uy
4
Pros:

Los espacios y decoracion muy lindos

Cons:

La ducha no era buena, la salida de agua sin fuerza y el duchero en muy mal estado y desgastado. La habitacion fue con jacuzzi pero no habia jabon liquido para ponerle, fuimos a pedir y muy antipaticos nos dijeron que no habia. Considero que debieron al menos avisarnos que teniamos que llevar el jabon. El desayuno bastante mediocre y escaso, jugos comprados, yogurt y gelatina todo caliente. Huevo revuelto espantoso muy mal aspecto. Los elaborados de harina incomibles. En en el frigobar ni disponian ni de 1 botella de agua por si uno se siente mal. En fin... para pagar 160 dolares por 1 noche un muy mal servicio e mediocres los amenities. Seguro mo volveremos..

2026-04-20 via Nuitee
J
Julián solo_traveller uy
8
Excelente ubicación y muy práctico
Pros:

La atención del personal excelente!

Cons:

Lo de dejar la tarjeta con el código verificador

2026-04-20 via Nuitee
R
Ricardo solo_traveller uy
10
2026-04-19 via Nuitee
D
Dario Izaguirre couple uy
7
Bien
Pros:

Cama, Mesas y baño

Cons:

Estacionamiento no incluido y lejos

2026-04-18 via Nuitee
M
Marisel7 solo_traveller uy
9
2026-04-18 via Nuitee
F
Ferreira solo_traveller br
9
2026-04-17 via Nuitee