Crystal Palace Hotel

Hotels
8.1 (2564 reviews)
Av. 18 De Julio, 1210 , Montevideo , UY
+598 2900 4645

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Cons:
Cleanliness issues
Breakfast quality lacking

Categories

Cleanliness
7.93
Concerns about hygiene and cleanliness mentioned in reviews.
Service
8.9
Mixed sentiments, but generally acceptable with good mentions of staff.
Location
8.94
Great location in the city center with positive mentions.
Room Quality
8.39
Spacious and comfortable rooms, but some concerns about maintenance.
Amenities
7.92
Amenities mentioned had some shortcomings such as lack of towels and toiletries.
Value for Money
7.38
Mixed feelings about breakfast quality and additional charges.
Food and Beverage
6.93
Concerns about breakfast variety and quality.
Overall Experience
8.4
Overall experience was marred by issues, but vacation still enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:23

Property Description

Central Location on 18 de Julio Avenue
Located in the heart of Montevideo, Crystal Palace Hotel offers comfortable rooms with modern amenities. Guests can enjoy the convenience of free WiFi access and a delicious daily breakfast at the on-site restaurant.

Spacious Rooms with Premium Features
Experience true relaxation in the spacious rooms at Crystal Palace Hotel. Each room is equipped with a minibar, safety deposit box, and some even offer a luxurious hydromassage tub. Enjoy stunning panoramic views of the city right from your room.

Convenient Services and Facilities
Take advantage of the hotel's room and laundry service, 24-hour front desk assistance, and well-equipped fitness centre. Whether you're here for business or leisure, Crystal Palace Hotel ensures a comfortable stay for all guests.

Book your stay at Crystal Palace Hotel now and make the most of your visit to Montevideo!

Important information:

Based on local tax laws, Uruguayan citizens may be charged value added tax (VAT 10%) from November 15 to the day after Easter. This fee is not automatically calculated in the total costs for the reservation.

Please note that the property does not accommodate extra beds.

When booking more than 5 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MVD

Location

Guest Reviews

8.1
Based on 2564 reviews
Cleanliness: 7.93
Service: 8.9
Location: 8.94
Room Quality: 8.39
Amenities: 7.92
Value for Money: 7.38
Food and Beverage: 6.93
Overall Experience: 8.4
B
Bruno M G Lopes • family_with_children • br
5
Pros:

Localização

Cons:

Hotel não corresponde a 4 estrelas, eu diria 3 no máximo. Café da manhã bem simples também, não espere luxo.

2026-10-31 • via Nuitee
B
Brendon • solo_traveller • br
5
Pros:

Banheiro, cama e localização

Cons:

Funcionários, não me avisaram que eu tinha café e atendem mal.. grosseiros, principalmente o careca da noite

2026-10-30 • via Nuitee
C
Cornelis • family_with_children • nl
5
Pros:

City centre

Cons:

The bed moved all the time it sits on wheels. The bathroom was very old, needs urgent updating and the drain smels. The A/C in the room was never cleaned at one time the fan stop because of the durt in side.

2026-10-30 • via Nuitee
L
Luis Fernando • solo_traveller • cl
10
2026-10-30 • via Nuitee
F
Felix Arnaldo • family_with_children • py
8
Pros:

La amabilidad de los funcionarios, el desayuno excelente

2026-10-30 • via Nuitee
C
CESAR RAMON • extended_group • cl
8
2026-10-29 • via Nuitee
L
Lucía • extended_group • uy
10
2026-10-27 • via Nuitee
M
Max • couple • br
8
2026-10-27 • via Nuitee
J
Juan Manuel • solo_traveller • ar
9
2026-10-27 • via Nuitee
V
Videla • family_with_children • uy
5
2026-10-26 • via Nuitee
M
Milton Espírito Santo • family_with_children • br
10
Pros:

Das instalações

Cons:

Gostei de tudo

2026-10-26 • via Nuitee
M
Maurice • family_with_children • uy
8
Pros:

Habitación cómoda. Cama muy amplia . Baño impecable

Cons:

Desayuno podía ser mejor.

2026-10-26 • via Nuitee
G
Gerado • family_with_children • uy
7
El hotel no es malo tampoco barato y el desayuno le faltan algunas cosas
Pros:

La habitación y la habitación

Cons:

El desayuno

2026-10-25 • via Nuitee
D
Daniela • family_with_children • uy
10
2026-10-25 • via Nuitee
F
Federico • family_with_children • uy
9
2026-10-25 • via Nuitee
L
LUCELIA • family_with_children • br
10
2026-10-25 • via Nuitee
T
Thais • family_with_children • uy
9
Pros:

As funcionárias, mulheres, foram muitíssimo educadas e atenciosas.

Cons:

Os funcionários, homens, não tiveram a mesma educação, disposição.

2026-10-24 • via Nuitee
J
Julio • family_with_children • uy
7
2026-10-24 • via Nuitee
M
Mauricio-Amaral • family_with_children • uy
10
2026-10-23 • via Nuitee
A
Andrea Milka • family_with_children • uy
8
2026-10-22 • via Nuitee