Crystal Palace Hotel

Hotels
8.1 (2406 reviews)
Av. 18 De Julio, 1210 , Montevideo , uy

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Cons:
Cleanliness issues
Breakfast quality lacking

Categories

Cleanliness
7.93
Concerns about hygiene and cleanliness mentioned in reviews.
Service
8.9
Mixed sentiments, but generally acceptable with good mentions of staff.
Location
8.94
Great location in the city center with positive mentions.
Room Quality
8.39
Spacious and comfortable rooms, but some concerns about maintenance.
Amenities
7.92
Amenities mentioned had some shortcomings such as lack of towels and toiletries.
Value for Money
7.38
Mixed feelings about breakfast quality and additional charges.
Food and Beverage
6.93
Concerns about breakfast variety and quality.
Overall Experience
8.4
Overall experience was marred by issues, but vacation still enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:23

Property Description

Central Location on 18 de Julio Avenue
Located in the heart of Montevideo, Crystal Palace Hotel offers comfortable rooms with modern amenities. Guests can enjoy the convenience of free WiFi access and a delicious daily breakfast at the on-site restaurant.

Spacious Rooms with Premium Features
Experience true relaxation in the spacious rooms at Crystal Palace Hotel. Each room is equipped with a minibar, safety deposit box, and some even offer a luxurious hydromassage tub. Enjoy stunning panoramic views of the city right from your room.

Convenient Services and Facilities
Take advantage of the hotel's room and laundry service, 24-hour front desk assistance, and well-equipped fitness centre. Whether you're here for business or leisure, Crystal Palace Hotel ensures a comfortable stay for all guests.

Book your stay at Crystal Palace Hotel now and make the most of your visit to Montevideo!

Important information:

Based on local tax laws, Uruguayan citizens may be charged value added tax (VAT 10%) from November 15 to the day after Easter. This fee is not automatically calculated in the total costs for the reservation.

Please note that the property does not accommodate extra beds.

When booking more than 5 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MVD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs USD 17 per day.

Location

Guest Reviews

8.1
Based on 2406 reviews
Cleanliness: 7.93
Service: 8.9
Location: 8.94
Room Quality: 8.39
Amenities: 7.92
Value for Money: 7.38
Food and Beverage: 6.93
Overall Experience: 8.4
S
Silvia Verónica • couple • uy
9
Bien
Pros:

La ubicación

Cons:

Que debía abonar el estacionamiento ya que no era gratis

2026-06-13 • via Nuitee
L
LUIS ROGERIO • couple • br
10
Top 10
Pros:

Tudo

Cons:

Nada

2026-06-13 • via Nuitee
E
Eduardo Mario • solo_traveller • ar
9
2026-06-12 • via Nuitee
I
Ivan Texeira • solo_traveller • uy
10
2026-06-12 • via Nuitee
B
Bermudez • solo_traveller • uy
5
Pros:

La ubicación.

Cons:

Baño sucio.

2026-06-11 • via Nuitee
A
Andres • solo_traveller • uy
8
2026-06-11 • via Nuitee
G
Gladys • solo_traveller • uy
8
2026-06-10 • via Nuitee
F
Fernandez • solo_traveller • uy
6
2026-06-10 • via Nuitee
V
Vivian • couple • br
10
Bem localizado e lindo
Pros:

Muito legal, proximo da 18 de julio, proximo de tudo, sai do hotel ja está no centro
Adorei, estacionamento na rua atras do hotel, bem facil de achar.

Cons:

De o hotel ser na avenida principal, fez toda a diferença para mimnha viagem

2026-06-09 • via Nuitee
C
Christyan • family_with_children • br
6
Razoável mas não voltaria.
Pros:

Localização é boa, quarto espaçoso e cama confortável.

Cons:

Ficamos duas noites e nosso quarto não foi limpo, organizado, etc. Ninguém entrou lá.
Café da manhã gelado e as coisas de um dia eram as mesma do outro (não só iguais, as mesmas). Não tem lugar para estacionar nem para tirar as malas.

2026-06-09 • via Nuitee
L
Leo • couple • uy
10
2026-06-09 • via Nuitee
I
iliana • solo_traveller • uy
8
Pros:

Buena higiene

Cons:

No brindan mucha información al ingresar.
Luego cuando comenzas a buscar información ellos te cuentan en recepción

2026-06-08 • via Nuitee
P
Prado • couple • uy
8
Todo perfecto
Cons:

Solo el garage

2026-06-07 • via Nuitee
G
Garcia • couple • uy
10
2026-06-07 • via Nuitee
M
Martin • couple • uy
8
Pros:

Laubicación , la cama super comoda

Cons:

El desayuno me parecio poco variado

2026-06-07 • via Nuitee
V
Vignolo • couple • uy
9
Pros:

Los más destacado es la ubicación céntrica. El desayuno nos gustó muchísimo.

2026-06-07 • via Nuitee
N
Nazareno tinte • solo_traveller • ar
8
2026-06-06 • via Nuitee
M
Manuel • solo_traveller • cl
7
2026-06-04 • via Nuitee
G
Giovanna • extended_group • cl
10
Recomendable el hotel, tiene todo lo que se requiere en relación precio/calidad. Volvería allí.
Pros:

El desayuno fue suficiente, tenía variedad, y todo estaba a punto.

Cons:

En la noche se escuchaba un ruido de lejos, suave, pero era permanente, como de un motor o aire acondicionado (que no procedía de la propia habitación), pero fue un detalle que no impidió descansar.

2026-06-04 • via Nuitee
M
Mei Kuang Wang • solo_traveller • ar
10
Súper recomendado!
Pros:

Ya había estado previamente y me parece excelente la ubicación del lugar, así como su limpieza y comodidad.

2026-06-04 • via Nuitee