Facilities

Free breakfast
Area rugs in public areas
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Continental breakfast
Picnic area
Free airport transportation
See all facilities

Review Highlights

Pros:
Clean rooms
Personalized service
Beautiful location
Good breakfast
Internet included
Nice garden

Categories

Cleanliness
9
The room is noted to be quite large and clean, indicating high standards of cleanliness.
Service
9.5
Exceptional service from the owner, including personalized welcome and airport transfers, showed amazing hospitality.
Location
9
The guesthouse is described as beautifully located, overlooking the ocean which suggests a prime location.
Room Quality
8.5
Offered a larger room than booked, implying good quality and size, and decent amenities like internet access.
Amenities
8
The presence of internet and mentioned garden with flowering bushes suggest satisfactory amenities.
Value for Money
9
Guests seemed highly satisfied with the services received, like breakfast included and airport transfer, suggesting good value for money.
Food and Beverage
8.5
A good breakfast being included with the stay indicates a positive experience with onsite food and beverage offerings.
Overall Experience
9.5
The reviewer highly recommends the hotel, implying an excellent overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-29 17:37

Property Description

Discover the charm of Keuhenua Hostal, an Art Deco gem located in the vibrant heart of Hanga Roa.

Recreation Opportunities
Explore the breathtaking surroundings with our bike rentals, or unwind on our beautiful terrace and garden, soaking in stunning views and fresh air.

Comfort and Convenience
Experience the ultimate in relaxation in one of our 10 meticulously designed guestrooms, featuring Select Comfort beds with premium bedding. Enjoy the convenience of a fridge, microwave, and private balcony or patio.

Complimentary Amenities
Start each day right with our complimentary continental breakfast and enjoy socializing at our evening receptions. With 24-hour room service and a free airport shuttle, we're dedicated to making your stay effortless.

Don't miss the chance to experience the best of Hanga Roa; book your stay at Keuhenua Hostal today!

Important information:

  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: IPC

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • Payment

    Cash deposit required

See all policies

Location

Guest Reviews

7
Based on 43 reviews
Cleanliness: 9
Service: 9.5
Location: 9
Room Quality: 8.5
Amenities: 8
Value for Money: 9
Food and Beverage: 8.5
Overall Experience: 9.5
M
Maria Cruz friends
6
Pros:

La Cabaña correcta pero muy antigua.limpieza bien y amabilidad del.staff.

2024-11-11 via Nuitee
K
Khairul Shaheed partner
4
Pros:

Very primitive bathroom. Breakfast was a joke. No restaurant within walking distance. Only positive the owner picked us up and left at airport on time. This place is not suitable for American tourists.

2024-10-25 via Nuitee
B
Beat
2
Fürchterliche Unterkunft
Pros:

Für was es war war es viel zu teuer! Die Fotos sehen zwar gut aus. Es war schmutzig, Frühstücken sehr billig gehalten. Abholen am Airport hat nicht geklappt. Kein WLAN im Zimmer! Viele Hunde und Hühner in der Gegend.

2024-02-12 via Nuitee
G
gail family
10
Pros:

great quiet location and beautiful grounds. view from our room was stunning

2023-03-13 via Nuitee
C
Connie
6
Not quite as advertised.
Pros:

The hotel was basic but fine. More information required for visitors for example how to contact someone if there is problem. Although it says free wifi it could only be accessed from the office which was locked most of the time. Nobody was around at check out and no instructions were given on how to get transport. Left the key in my room.

2023-01-31 via Nuitee
A
Angie family
10
Pros:

The owner and staff treated us like family. Everyone went out of their way to make sure we were happy. The owner took us in her private car to places we wanted to go such as a recommended restaurant. The property has abundant greenery and flowers. The kitchen and dining area are well equipped and spacious to make yourself lunch and dinner. There is a small store in front for staples. The owner arranged tours and took us to the car rental agency. The towels and lines were excellent. The laundry laundry service was very reasonably priced.

2022-12-31 via Nuitee
T
Theresa family
10
Pros:

The best customer service on the planet.

2022-12-31 via Nuitee
T
ToniC friends
8
Pros:

Nice basic property. Friendly staff. No signage. Easy walking to town.

2020-01-25 via Nuitee
V
Verified traveler partner
8
Pros:

Clean, small family business. Breakfast was excellent.

2019-11-30 via Nuitee
V
Verified traveler self
8
Pros:

The room was little bit cold during the night time. There is no heater.

2019-09-11 via Nuitee
V
Verified traveler family
6
Pros:

The family who runs the property is kind and I wish them well. The stay is extremely basic, though. The details around the stay are quite rough. For example, the chairs provided to sit outside are extremely uncomfortable, so there is nowhere to hang out on the property that is appealing, even though the landscaping is pretty and it would be nice to observe it. The wifi is extremely slow, and the signal is not available in your room, only when sitting on the host's deck. The breakfast is quite basic and leaves a lot to be desired. For the price of this place, which is quite high, they could be investing in small ways to make it much nicer.

2019-04-17 via Nuitee
D
David
10
Not the Ritz but a real home from home
Pros:

I am diabetic, arthritic and money conscious and my luggage disappeared for 2 days but, with all my shortcoming, I am grateful to have found a lovely place with kind people, reassuring dogs and children, spotlessly clean and comfortable, handy to town, stone head platform, museum, local shop/library.

2019-04-04 via Nuitee
V
Verified traveler
6
room with ocean view
Pros:

it is a bit walk away from the main drag of the town but most importantly there are on and off issues with hot water, they do not give you toilet tissue once the initial role is done or soap. You have to go ask. I was travelling solo so I needed help with phone calls to reserve tours and culture show but many times no one is in the office. wifi signal was poor, you have to sit at the office to use it.people are nice and friendly as long as everything is going fine but there was a time, they got bit rude.

2019-01-10 via Nuitee
J
JayashriMaturi family
2
Pros:

Complaints:
1. Room 1 sliding door doesn’t close without a struggle. 1st day they had to come close/lock the door for us. Since then kids lift the door from the frame to close. They feel It will Fall off the frame.
2. Room 1 every time they shut the bathroom door, it doesn’t fit in the frame, so they have to slam the door. Every time that happens the casing on the outlet falls down.
3. Room 1. Bugs in the room.
4. Room1 and Room 2 Toilets didn’t flush the first day. When complained, the game a plunger and asked us to dea wth it. Second time they realized they shut off the water. Why was the water shut off?
5. Room1 & room 2: hot water didn’t work. When it works it works for a short time. Yiu should be quick time get the shower.
6. No one at the reception available. All are gone for most part of the day. You have a problem no one to talk to.
7. Bathroom windows are at eye level and no curtains. Anyone CAN peek if they want to while you are in bathroom
8. No fans or AC. It’s stuffy in the room if windows are not open. Windows open- noisy from neighbor property. Neighbor, a residential property plays music late at night and roosters on the property which are fed by the Cabanas starts crow starting at 4AM.
9. Breakfast doesn’t start till 8:30. Most tours starts before that. So we are buying breakfast outside. Not a complaint , just a suggestion, It helps if breakfast starts earlier.

2018-12-25 via Nuitee
M
Michele
10
Hôtel agréable et bien situé.
Pros:

Hôtel bien situé. Environnement très beau avec beaucoup de végétation. Possibilité de cuisiner sur place. Déjeuner excellents.

2018-11-04 via Nuitee
C
Carol
10
Pros:

Beautiful view, comfortable room, wonderful warm people! They connected us with a personal guide for two full days -- it was a much better experience than taking a group tour. I highly recommend this facility!

2018-08-24 via Nuitee
B
Benjamin M
2
A éviter surtout!
Pros:

Très décevant! Accueil glacial, confort de la chambre digne d'un formule 1, réveillé par la douche des voisins à 5h30 car très mal isolé. A éviter surtout!

2017-07-31 via Nuitee
V
Violeta
4
Estancia en junio de 2017
Pros:

La atención de los trabajadores fue muy buena y amable, especialmente la de Titi. Pero se debe tener cuidado con la dueña a la hora de hacer el pago, pues con base en el tipo de cambio de moneda, te cobra de más, lo que no es justo.
El servicio de WiFi es muy malo

2017-07-09 via Nuitee
D
David
8
Great hotel
Pros:

Nice hotel and friendly staff. Very central location

2017-07-07 via Nuitee
T
take
4
コスパが良くないホテル
Pros:

民家を少し改造した感じのアットホームな宿でした。チェックイン時に予約もうまく確認できてなかったらしく慌てて部屋をあてがわれました。ベッドは真ん中が凹んでいて、お風呂やトイレの感じもまさに安宿って感じでした。WiFiも部屋の外にあるモデムのとこに行ってやっとめちゃくちゃ遅いネットができるレベルで、そう考えると周りの宿と比べてと値段相応ではないとおもいます。

2017-05-09 via Nuitee