Hyatt House Philadelphia-King of Prussia

Hotels
•
Hyatt House
8.8 (778 reviews)
240 Mall Boulevard , King of Prussia , us

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Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Cleanliness
Good location
Cons:
Pool issues
Breakfast scarcity

Categories

Cleanliness
8.41
Several reviews highlight the hotel's cleanliness, but one review mentions issues with the shower and overall cleanliness perception.
Service
9.38
Numerous reviews praise the friendly and helpful staff, contributing to a positive service experience.
Location
9.42
The hotel's central location to malls and businesses received favorable mentions.
Room Quality
8.87
Most reviews commend the spacious and clean rooms, though one complaint about the shower was noted.
Amenities
7.9
Mixed reviews on amenities; the indoor pool issue had negative impact, while some praised the fitness center.
Value for Money
8.86
Value perception is generally positive, with mentions of recommendations based on hotel features.
Food and Beverage
8.41
Most reviews highlight breakfast as good but not outstanding, with some mentions of scarcity during peak times.
Overall Experience
9.18
The majority of feedback points to a highly positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:44

Property Description

Prime Location Across from King of Prussia Mall
Situated directly across from the renowned King of Prussia Mall, Hyatt House Philadelphia-King of Prussia offers unparalleled convenience for shopping enthusiasts.

Comfortable Accommodations with Modern Amenities
Each guest room at the hotel is equipped with a flat-screen cable TV, free Wi-Fi, and the option for upgraded studios and suites featuring a kitchenette and sofa bed, ensuring a comfortable stay for all guests.

Convenient On-Site Facilities
With an on-site bar and lounge, daily made-to-order breakfast, fitness center, business center, and 24-hour front desk, guests can enjoy a seamless and enjoyable stay at the King of Prussia Hyatt House.

Experience the perfect blend of comfort and convenience at Hyatt House Philadelphia-King of Prussia. Book now for an unforgettable stay!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 778 reviews
Cleanliness: 8.41
Service: 9.38
Location: 9.42
Room Quality: 8.87
Amenities: 7.9
Value for Money: 8.86
Food and Beverage: 8.41
Overall Experience: 9.18
D
Dakita • family_with_children • us
6
Cons:

The room smelled like mildew and the pillows had stains on them. The bartender (a guy) who served me on Saturday 2/28 @ 10pm was very rude and sarcastic. I noticed that he was more welcoming to older customers than younger customers.

2026-03-05 • via Nuitee
V
Valeriia • solo_traveller • us
10
2026-03-04 • via Nuitee
A
Anna • family_with_children • us
10
Cons:

The bar and hot tub should stay open longer for adults

2026-03-02 • via Nuitee
C
Cindy • solo_traveller • us
8
2026-03-01 • via Nuitee
K
Klima • solo_traveller • us
8
Pros:

The facility was very clean, the room was spacious and the bed was comfortable. Though we didn't need to use them, it was nice to have a laundry room on premise. The pool and fitness ares were very nice.

Cons:

The breakfast service ended too early.

2026-02-27 • via Nuitee
E
Edward • couple • us
10
The most comfortable bed.
Pros:

Very clean and a great front staff

2026-02-25 • via Nuitee
W
Wendy • family_with_children • us
8
Great place to stay with or without the kids
Pros:

The property is located in a good location. Plenty of things to do locally

2026-02-23 • via Nuitee
M
marymV1959WS • NONE • Columbus, Indiana
10
Great place, but eat dinner elsewhere
Pros:

We were greeted cordially, and our room was ready when we checked in. We were duly impressed with our accommodations. Our only problem was the food at the H Bar. We ordered a cheesesteak that not only did not have cheese on it it was extremely salty. I mentioned it briefly to the bartender, but did not pursue it, basically we had had a long day and I just wanted something to eat- we ended up getting ice cream at the mini shop in the hotel to quell the saltiness. Other than that first night's experience, everything else was wonderful.

2026-02-08 • via Tripadvisor
C
Charlotte • family_with_children • us
10
2026-01-30 • via Nuitee
T
taylorg500 • NONE • Holly Springs, North Carolina
10
Great hotel
Pros:

This is a great hotel. I never have issues there, the staff is friendly, and the accommodations are good!

2026-01-22 • via Tripadvisor
P
Princess • family_with_children • us
10
2026-01-21 • via Nuitee
M
Murrie • couple • us
10
The atmosphere of the hotel was awesome. Gave me the comfortable feeling of being at home.
Pros:

The staff was courteous and the facility was super clean.

Cons:

No complaints at all

2026-01-20 • via Nuitee
E
Ethan • extended_group • us
8
2026-01-19 • via Nuitee
E
Esoterica • family_with_children • us
10
Close to everything
Pros:

The fire pit was cool

Cons:

Charging me doubled for drinks that I paid for.

2026-01-19 • via Nuitee
T
Terri • extended_group • us
10
2026-01-19 • via Nuitee
P
Porscha • extended_group • us
8
2026-01-19 • via Nuitee
S
Simone • family_with_children • us
8
The staff went above and beyond, which enhanced the experience of our stay.
Pros:

My family and I loved the amenities that were offered. From the pool to the gym to the pool table, there was something there for everyone. I especially enjoyed being able to work out with my husband and kids.

Cons:

The breakfast was not good. The eggs didn’t taste right and the fruit seemed like it was canned. Some fresh fruit would have been nice, especially since the eggs appeared to be powdered.

2026-01-19 • via Nuitee
T
Thomas • couple • us
10
NA
Pros:

Continently located and easy to get to

Cons:

NA

2026-01-19 • via Nuitee
W
William • couple • us
10
User Friendly.
Pros:

Amenities

Cons:

N/A

2026-01-19 • via Nuitee
D
David • couple • us
8
Overall good. Staff was super nice.
Pros:

It was good but the food was kind of cold.

Cons:

One of the worst beds I ever slept on. My back was sore in the morning and the pillows were completely flat.

2026-01-19 • via Nuitee