Hotel Torre Guelfa

Hotels
Independent
8.8 (150 reviews)
Borgo SS. Apostoli 8, Florence, FI, 50123 , Florence , IT

Pets allowed

Facilities

Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Breakfast available (surcharge)
Safe-deposit box at front desk
Smoke-free property
Tours/ticket assistance
Rooftop terrace

Review Highlights

Pros:
Charming location
Friendly staff
Amazing breakfast
Beautiful rooftop views
Cons:
Indifferent service
Dark room in some cases
Ignored email requests

Categories

Cleanliness
8.16
Room was spotless, but some rooms were dark and lacked mirrors.
Service
9.13
Staff were friendly and helpful, but some ignored requests prior to arrival.
Location
9.17
Excellent location with beautiful rooftop views and easy access to attractions.
Room Quality
8.62
Rooms had character and comfort, but some rooms were noted as dark.
Amenities
8.65
The rooftop terrace and breakfast options were highly praised.
Value for Money
8.61
Overall a good experience for the cost based on quality and location.
Food and Beverage
9.16
Breakfast was amazing with diverse and fresh pastry options.
Overall Experience
8.93
Generally a charming hotel with some service inconsistencies.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 13:16

Property Description

Experience the charm of Florence at Hotel Torre Guelfa, where luxury meets convenience in the heart of the city.

Rooftop Retreat
Take in breathtaking views of Florence from our stunning rooftop terrace, the perfect spot to unwind and soak in the ambiance of this historic city.

Comfort and Connectivity
Our 31 air-conditioned rooms feature modern amenities, including LCD televisions and complimentary wireless internet access, ensuring you stay connected during your visit.

Gastronomic Delights
Savor delicious options at our on-site coffee shop or indulge in room service. Delight in our buffet breakfast served daily to energize your adventures in Florence.

Unlock the magic of Florence by booking your stay at Hotel Torre Guelfa today!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Accessibility

    No elevators

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Pets

    Pets allowed (no fees)

See all policies

Location

Guest Reviews

8.8
Based on 150 reviews
Cleanliness: 8.16
Service: 9.13
Location: 9.17
Room Quality: 8.62
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 9.16
Overall Experience: 8.93
C
ClausM24 Family Copenhagen, Zealand
4
Charming hotel with completely indifferent staff and service.
Pros:

Stayed here when my wife and I were married in Firenze 25 years ago and came back to celebrate our 25th anniversary. We informed the hotel about this and asked if we could stay in the same room as back then. Also emailed the hotel several times with questions about the tower bar and they completely ignored all emails. When we arrived, they had taken no notice whatsoever of our situation and not only ignored the occasion completely, but gave us the darkest hotel room we have ever stayed in.

2025-12-30 via Tripadvisor
C
Claire
10
Pros:

We loved the hotel for so many reasons. The location is excellent, the building is so interesting, all the staff were friendly and helpful, the breakfast was delicious and plentiful and the roof terrace is fabulous. We highly recommend it as THE place to stay in Florence!

2025-10-12 via Nuitee
D
Deborah partner
8
Pros:

Loved the location, the rooftop views and the breakfast. 10/10 for those for sure. The breakfast attendant was so amazing- she remembered what we ordered and was a very bright light each morning.
Our room, 309, was a bit dark and had no mirror. There was a mirror in the bathroom of course. Ironically there were so many mirrors everywhere but none in our room.
We were able to even walk to the train station which was very easy and doable. Beautiful location. Would recommend.

2025-10-09 via Nuitee
L
Lindell
10
Pros:

Breakfast was amazing and staff were friendly! The best part was the viewing tower at the top with views of the whole city.

2025-10-08 via Nuitee
E
Ellie partner
10
Pros:

This hotel was beautiful, hands down one of our favourites of the trip! The highlight if this hotel has to be the bell tower! With a terrace and bell tower serving drinks in the evening with panoramic views of Florence you can’t go wrong! The staff were polite and welcoming ensuring we had directions for our time in Florence. The hotel had period features which added to its character. The room we stayed in had high ceilings and four post bed and had a separate room with a sofa lounge area and a bathroom. The room was spotless and quiet in the evenings. Breakfast was lovely the pastry options were different everyday and were fresh. They also had a continental option. We will definitely be returning.

2025-10-08 via Nuitee
L
Lynn
10
Pros:

Bravo! Philipe and Corso (sp) were amazing as was the entire staff and experience! Viviana and breakfast perfecto!

2025-10-07 via Nuitee
H
Hatbox Solo travel United Kingdom
8
Delightfully eccentric
Pros:

I stayed in room 315 that has its own large roof terrace. The only problem is that the staircase to the bedroom is extremely steep and narrow. Definitely not suitable for anyone with mobility problems. The decor is charmingly eccentric. My room came with a complimentary copy of a novel written by the owner . The breakfasts are excellent. A perfect location. Charming staff. Definitely worth the experience.

2025-10-06 via Tripadvisor
H
Henrique
10
Pros:

Excelente location

2025-10-05 via Nuitee
D
denishab2025 Solo travel
6
Decent, charming, ac issues
Pros:

I came here and stayed for my trip to Florence. Location is great as it’s in the middle of a tourist paradise. Everything is very walkable and it’s in a lovely historic building. The hotel is incredibly spotless, my room was super clean which made me feel very good. The rooms inside are older and has much of a vintage charm. Some may think this is darling, if you are into modern this isn’t for you. I had issue with the air as Florence is incredibly hot in September and there is no air through out the hotel or your room. My room on my first night was so bad that they couldn’t move me and offered a 5 foot fan which was nice. I switched rooms the next day (334 is a great room) and then back to another room which was a pain to move 3 times but it was nice they are accommodating. The water also doesn’t drain well in the rooms from the sink and shower. Secondly the eating area is lovely with a plentiful breakfast however be aware there is no air and it’s a bit warm up there while eating. The rooftop is amazing and allows you see the entire city from there. It’s cozy, quiet and magical. Overall it was a decent stay, the hotel staff will be memorable for me but I would stay some place more modern and ac comfy.

2025-09-23 via Tripadvisor
D
David partner
10
Pros:

Loved the bar at the top of the tower for evening drinks. Wonderful view in the heart of town.

2025-09-15 via Nuitee
E
Elaine partner
8
Pros:

.

2025-09-08 via Nuitee
A
Anthony
10
Pros:

Clean and within reasonable walking distance

2025-09-04 via Nuitee
S
Ssteinn Couples Trondheim, Trondheim Municipality, Trøndelag, Central Norway
8
Great location!
Pros:

The location «saves» this rewiew as well as the politeness and service of the staff. The room was very worn with old windows and doors. The cleanining was below satisfaction, but huge plus for changing linnens. The top terrace is nice but the cairs are only metal thus very uncomfortable. Breakfast was good and the staff there were great.

2025-08-27 via Tripadvisor
I
Ivan
10
Pros:

Location, location, location!

2025-08-27 via Nuitee
N
Nabil family
10
Pros:

Outstanding lovely place however it cost me 35 euros for parking

2025-08-25 via Nuitee
A
Anna family
10
Pros:

Everything including location, service, staff, breakfast buffet, and the room was excellent! The wine on the rooftop (tower) with the sunset view of Florence was beyond our expectations!

2025-08-13 via Nuitee
N
NYorksfamalam Family Skipton, North Yorkshire, England
10
A wonderful stay in Florence
Pros:

What a beautiful hotel! The tower was a highlight for us with the amazing views of Florence. Lovely staff, the room was fantastic (very high ceiling!), great breakfast and superb location - we would return in a heartbeat!

2025-08-11 via Tripadvisor
R
richard family
10
Pros:

The rooftop terrace is absolutely beautiful

2025-08-11 via Nuitee
L
Lindsay partner
10
Pros:

The breakfast was great!

2025-08-07 via Nuitee
A
amyl559 Family San Francisco, California
10
Great location and big, clean rooms
Pros:

Big rooms and convenient location. We were so happy to have a family room which was a large two bedroom suite with bathroom. Each of the rooms were large and comfortable. The hotel includes breakfast and offers recommendations for other meals. We enjoyed our stay, and the price was good for what was offered. Everything was a little old fashioned but clean and in working order

2025-08-06 via Tripadvisor