Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great food
Cons:
Invasive housekeeping
Far from attractions

Categories

Cleanliness
8.8
Mixed feedback; noted cleanliness was decent but there were mentions of rooms needing more attention.
Service
9.8
Overall, the service was praised, although there were some instances of unwelcoming behavior.
Location
9.3
Location was generally good but some reviews noted it was far from central attractions.
Room Quality
9.8
Rooms were described as spacious and comfortable.
Amenities
9.3
Amenities appreciated, but some suggestions for updates were made.
Value for Money
9.8
Good value for the quality of service and facilities provided.
Food and Beverage
10
Breakfast and dinner received high praise for variety and quality.
Overall Experience
10
Overall experience was highly positive, especially for events.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:01

Property Description

Luxurious Rooms and Amenities

Experience comfort and style in our contemporary rooms at Crowne Plaza New Delhi Rohini. From wooden flooring to a spacious work desk, LED TV, and a mini bar, we have everything to make your stay memorable. Pamper yourself in our bathrooms equipped with a bathtub and a hairdryer.

Award-Winning Dining Experience

Indulge in a culinary journey at our award-winning restaurants. Spice Art offers delectable North Indian cuisine, while Mosaic presents a lavish international buffet. For a relaxed evening, head to Connections Bar and Lounge for delicious finger food paired with a selection of wines and malts.

Relaxation and Convenience

Unwind at Adya Spa with a range of spa therapies, salon services, and a fitness centre. With a 24-hour front desk and laundry services, we ensure your stay is hassle-free.

Book now and discover the perfect blend of luxury and convenience at Crowne Plaza New Delhi Rohini.

Important information:

New Year's Eve (December 31) Gala Dinner per adult: INR 7669|New Year's Eve (December 31) Gala Dinner per child: INR 3540 (from 6 to 12 years old)|Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DEL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for Rs. 1,500 per person per night when using an existing bed.
    People 12 years old and over stay for Rs. 1,500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 1214 reviews
Cleanliness: 8.8
Service: 9.8
Location: 9.3
Room Quality: 9.8
Amenities: 9.3
Value for Money: 9.8
Food and Beverage: 10
Overall Experience: 10
V
vidhanshis • Solo travel
10
Aadya services- Jyoti
Pros:

I’ve been coming to Aadya Salon at Crowne Plaza for my eyebrow services, and I’m always impressed with the experience. A special mention to Jyoti, who consistently does an excellent job. Her expertise, precision, and attention to detail make all the difference, and she always ensures I leave completely satisfied with the results. The service is professional, warm, and reliable every time. Highly recommend Jyoti and the team at Aadya Salon for anyone looking for quality eyebrow services!

2026-06-06 • via Tripadvisor
H
Harinderpal • family_with_children • in
7
2026-06-06 • via Nuitee
S
Shrestha • couple • np
8
2026-06-05 • via Nuitee
S
Shrestha • couple • np
8
2026-06-05 • via Nuitee
R
RalphG586 • Business • Aix-en-Provence, Bouches-du-Rhone, Provence-Alpes-Cote d'Azur
8
Nice hotel, uneven service
Pros:

Crowne Plaza New Delhi Rohini was selected by our local business partner during a recent business trip to India. While the hotel itself is decent and offers a good range of facilities, the overall experience was somewhat mixed.

The hotel is located in Rohini, around an hour from New Delhi Airport depending on traffic. The area is not particularly central, and there is not much within walking distance. There is a nearby shopping mall, but it was closed during our stay, making the location feel somewhat isolated.

We arrived in the evening after a long day of travel. Like many hotels in India, luggage must pass through security screening before entering the building. Unfortunately, the first impression at reception was disappointing. The receptionist who checked us in, Dennis, was probably the least welcoming hotel employee I encountered during my entire trip. There was no smile, no warmth, and he gave the impression that guests were interrupting his day rather than arriving at his hotel. He looked liked he didn't want to be there and that he hated his job.

I specifically asked him to verify that an additional night I had booked for my boss was reflected in the system. Initially, he could not find it, then quickly dismissed my concern and assured me everything was fine. It later turned out that the extension had not been properly recorded, resulting in my boss's key card being deactivated after the original booking period.

After finally getting to my room, I was greeted by a strong smell of cigarette smoke despite having requested a non-smoking room due to asthma. I called front desk, and someone was sent to spray air freshener. While appreciated, a room change would probably have been the more appropriate solution. At that point, however, I was too tired to argue.

The room itself was spacious, clean, and comfortable. It is slightly showing its age, with some minor wear and tear and dated fixtures, but it remains well maintained. I had a pleasant view of the pool, a comfortable bed, and a bathroom with both a shower and bathtub. The iron was also working well and was not leaking, which is a common issue i have when using hotel irons.

One minor inconvenience was a recurring puddle of water that appeared after using the bathroom. I never identified the source and chose not to report it since it didn't bother me that much

Since we had not eaten dinner before arriving, we tried the buffet restaurant that evening and ended up having most of our meals there throughout our stay. The food was decent without being particularly memorable. The selection changed very little from day to day, but the restaurant staff were consistently friendly and attentive, especially the male waiters who provided excellent service and the female hostesses who remembered my room number.

The only negative aspect when dining in the hotel was that every meal and room service order had to be paid for immediately rather than charged to the room. It is not a major issue, but it felt inconvenient for a hotel of this category.

Another frustration was the room telephone. It was supposedly being repaired on the second day but never worked again for the remainder of my stay. This meant I had to contact the hotel through alternative methods whenever I needed assistance or wanted to order room service. On one occasion, the employee I spoke with simply told me to wait for room service to call me back rather than helping to relay the order herself. She only did it when i suggested that option to her in an irritated voice.

My colleagues used the gym and swimming pool and spoke positively about both facilities. My boss also visited the spa and described her massage as very relaxing, although it apparently started a little stronger than she would have preferred.

The concierge team were very professional, helpful, and efficiently handled the pickup and delivery of my laundry.

Overall, we had a pleasant enough stay. However, it did not feel like a five-star experience, nor did it meet the standards I typically associate with an IHG property. The hotel benefits from some genuinely excellent staff members, particularly in the restaurant and concierge teams, but inconsistent service elsewhere prevented it from reaching its potential.

I would recommend the hotel if you specifically need to stay in the Rohini area. For a future trip to Delhi, however, I would likely choose a more centrally located property.

2026-06-04 • via Tripadvisor
D
Dev • solo_traveller • in
9
2026-06-04 • via Nuitee
K
Karishma • solo_traveller • in
8
2026-06-03 • via Nuitee
G
GSingh49 • Friends getaway
10
Great Service
Pros:

Excellent service at the Adya spa. Special thanks to Prema.

2026-06-02 • via Tripadvisor
N
Ningeleen • solo_traveller • au
10
2026-06-02 • via Nuitee
S
Safari11292014090 • Solo travel
10
Good experience with ur lady staff 🥰
Pros:

I love this hotel and the reason is their staff .
Bcz there are a girl whose name is Jyoti and she is such a pretty girl and her nature is very kind like he treats me as her sister .
So very very thankful to her and her service of wax and eyebrow .
I would definitely like to come to this hotel next time 🥰🥰

2026-06-01 • via Tripadvisor
A
Amber • solo_traveller • in
10
2026-06-01 • via Nuitee
G
Guide42086314428 • Business
10
Cleaning service
Pros:

Raj has provided a good cleaning service and very kind and humble

2026-05-31 • via Tripadvisor
T
Trek53635563480 • Family
10
Great room service and assistance
Pros:

Our stay at Crowne plaza was excellent … special thanks to RAJ from room service for helping us above and beyond to assist us … would definitely visit again

2026-05-30 • via Tripadvisor
A
Aman • couple • in
10
2026-05-30 • via Nuitee
A
Aman • couple • in
10
2026-05-30 • via Nuitee
T
tomaszb931 • Friends getaway
10
VG hotel - Friendly staff!
Pros:

We are group of 8 friends. Absolutely fantastic hotel!, Clean, 5 star service! Hospitality on high level - VG breakfast all waiters and other make our stay to remember for long time.
The staff is very friendly helpful anytime. Sourabh who has taken care of our room was very helpful and his service was at very high level Hotel has nice restaurants , resort style swimming pool Highly recommended ! We all like to say THANK YOU !

2026-05-28 • via Tripadvisor
J
Jet63722038672 • Couples
10
The crowne plaza is such a nice hotel and good Staff
Pros:

Adya saloon Jyoti our beautician and therapist was professional and has a very nice behaviour and wonderful service and care of customer

2026-05-27 • via Tripadvisor
B
Bui • solo_traveller • us
7
2026-05-26 • via Nuitee
V
Vijay • solo_traveller • in
9
2026-05-26 • via Nuitee
F
Freedom48616080397 • Family
10
Loved the salon services
Pros:

Loved the salon services. Great people.

2026-05-25 • via Tripadvisor