Establishment Hotel

Hotels
8.7 (882 reviews)
5 Bridge Lane , Sydney , au

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Children allowed

Facilities

Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Comfortable bed
Excellent service
Spacious rooms
Cons:
Dirty carpet
Noisy environment
Malfunctioning shower temperature

Categories

Cleanliness
7.84
The carpet was dirty and stained upon entering the room.
Service
9.31
Staff were attentive and provided excellent service throughout the stay.
Location
9.35
The hotel is perfectly located to explore Sydney, with many attractions within walking distance.
Room Quality
8.3
Rooms are comfortable but some furniture showing signs of wear.
Amenities
8.83
Amenities included adequate breakfast service and stylish facilities.
Value for Money
8.79
Good value considering the location and service quality, despite some cleanliness issues.
Food and Beverage
8.34
Breakfast was adequate but not as good as usual.
Overall Experience
8.81
Pleasant stay with both positive highlights and minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:09

Property Description

Luxurious Accommodations
Indulge in stylish rooms equipped with an iPad2, BOSE sound system, Hunter toiletries, and even a Lululemon yoga mat for your comfort.

Gourmet Dining
Savor a culinary journey with 5 restaurants on-site, including award-winning Sushi e and Mr Wong for Cantonese delights. Experience the taste of Paris at Felix French Bistro & Brasserie or enjoy South-East Asian street food at Mumu.

Convenient Location and Amenities
Located in Sydney CBD, just a short walk from iconic landmarks like Circular Quay and the Opera House. Stay connected with free WiFi, stay fit at the fitness centre, and enjoy 24-hour reception services.

Book now to experience luxury and convenience at Establishment Hotel Sydney!

Important information:

Please note that a credit card pre-authorization is required upon check in. This includes the full amount of the booking, as well as a deposit of $100 per night for any incidental charges.

Please note this property is nonsmoking.

Please note that some of our Merivale restaurants are closed during NYE period. Please contact our Concierge team to plan ahead your NYE activities/restaurant reservations

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 15 years old stay for AUD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs AUD 69 per day.

Location

Guest Reviews

8.7
Based on 882 reviews
Cleanliness: 7.84
Service: 9.31
Location: 9.35
Room Quality: 8.3
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 8.34
Overall Experience: 8.81
E
Elaine • couple • au
5
Won’t be back
Pros:

Location

Cons:

Far too Expensive for one night, no breakfast included

2026-02-14 • via Nuitee
L
Lauren • family_with_children • au
6
Pros:

Staff were exceptional
Facilities were fine, room was comfortable

Cons:

Very noisy, not great value for money
Room was nice and comfortable but overpriced

2026-02-14 • via Nuitee
R
Roberta • couple • gb
10
Brilliant staff, classy rooms
Pros:

Amazingly attentive staff

2026-02-13 • via Nuitee
D
Daniel • solo_traveller • gb
10
Pros:

Amazing location, style and design.
Rano and his team went above beyond during the stay.

2026-02-11 • via Nuitee
R
Ryan • couple • au
7
A very well-located hotel.
Pros:

The Establishment Hotel is in a very convenient location. Close to many restaurants and bars. It is also a short walk to Circular Quay and the heart of the city. The staff are incredibly friendly and helpful. Good coffee available downstairs in the adjoining bar.

Cons:

The room was poorly lit, and quite dated. The shower would benefit from being retiled and a larger mirror installed in the bathroom. While the bed was comfortable, we did expect a King size bed for the price of the room. The most noticeable anomaly was that the hot water took at least 2-3 minutes (even longer) to flow through. Quite a deal of water is wasted waiting until you can shower. Past reviews highlighted the street and bar noise; however, this is something we did not notice.

2026-02-08 • via Nuitee
B
Bertold • couple • de
9
Pros:

Große moderne Zimmer - mal anders. Geschmackvoll eingerichtet. Schönes großes Badezimmer. Mit dem Auto etwas schwer zu finden.
Sehr gute Lage . Wir waren schon mehrmals dort und haben es wieder gebucht.

2026-02-08 • via Nuitee
K
Kelly • couple • au
7
2026-01-29 • via Nuitee
W
WuFu • couple • au
7
2026-01-28 • via Nuitee
K
Kathleen • couple • us
10
We could not have been more pleased with the Establishment hotel, their staff and the location.
Pros:

Extremely helpful and pleasant staff. So very close to Circular Quay and many excellent shops, restaurants, tourist spots and transportation options. The price was very reasonable.

Cons:

Everything was perfect. I highly recommend it.

2026-01-27 • via Nuitee
S
Susan • couple • gb
8
Well located comfortable place
Pros:

The reception staff were excellent - very efficient and friendly. Lovely spacious room which was very comfortable and included 2 armchairs. Bathroom was very large and included double sinks. Bed was very very comfortable. Location was excellent, very close to Circular Quay and the Opera House

Cons:

Looked a little tired in places in the corridors. The room number signage was a lighted display on floor so not easy to recognise when you arrive.

2026-01-27 • via Nuitee
R
Robert • solo_traveller • au
10
Perfect in every way!
Pros:

The bed was extremely comfortable, and the aircon super cold. The staff were very friendly and I appreciated the phone call the day before. Location is perfect for having a night out.

2026-01-26 • via Nuitee
R
Russell • couple • au
10
From the moment we entered we were greeted by a wonderful staff member and he was also extremely informative which was a
Pros:

The ambience was beautiful

Cons:

Nothing

2026-01-25 • via Nuitee
J
jenness • solo_traveller • au
7
Very nice
Pros:

Heritage feel and location

Cons:

Large door to bathroom could not be moved

2026-01-21 • via Nuitee
E
Emlen • solo_traveller • au
10
Perfect
Pros:

Everything

Cons:

Front desk, food, linen all first class

2026-01-21 • via Nuitee
N
notm • couple • au
5
great place but excessive noise lets it down
Cons:

The noise levels from downstairs music was so loud until 3:30 am in morning

2026-01-20 • via Nuitee
M
Michelle • solo_traveller • au
9
great
Pros:

all
classy

Cons:

na

2026-01-19 • via Nuitee
D
Danny • couple • au
8
Loved our stay and we will be back!
Pros:

Location was great. Staff were welcoming and supportive. The room were different from the norm and we loved that!!

Cons:

Parking was 5 minute walk away...

2026-01-19 • via Nuitee
S
Shaun • couple • au
8
Great stay would do again
Pros:

Staff amazing, room was very noisy through

2026-01-19 • via Nuitee
Z
Zoe • couple • za
10
2026-01-19 • via Nuitee
R
Richard • couple • gb
9
Pros:

Excellent hotel in a great location. Felt like a hidden secret.

Cons:

N/a

2026-01-19 • via Nuitee