Grupotel Acapulco Playa - Adults Only

Hotels
•
Grupotel
8.7 (1941 reviews)
Carrer Costa Brava, 2 , Playa de Palma , es

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Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great beach location
Friendly and helpful staff
Cons:
Limited beach access during construction
Some food options felt repetitive

Categories

Cleanliness
8.66
Rooms and public areas were described as very clean and well-maintained.
Service
9.13
Staff were noted to be attentive, friendly, and responsive to guest needs.
Location
9.17
Location was often praised for being close to the beach and accessible to transport.
Room Quality
8.62
Rooms were generally clean with necessary amenities; some noted exceptional views.
Amenities
8.15
Amenities mentioned include a spa and wellness center, though some issues noted.
Value for Money
8.61
Good value for money, especially in the off-season; some balances between price and experiences noted.
Food and Beverage
8.16
Breakfast received mixed reviews, some stating it was repetitive and not fresh enough.
Overall Experience
9.13
Guests expressed overall satisfaction, feeling comfortable and at home.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 05:32

Property Description

Beachfront Paradise

Heavenly Pools and Views
Indulge in the luxury of both an indoor heated pool and an outdoor pool with a hot tub, all while soaking in stunning views of Playa de Palma Beach.

Gastronomic Delights and Entertainment
Start your day with a delightful breakfast buffet and enjoy refreshing drinks and light snacks on the outdoor terrace overlooking the seafront promenade. End your evenings with live music for a perfect relaxation.

Comfortable Elegance
Relax in air-conditioned rooms with satellite TV, private balconies with sea views, a minibar, and modern bathrooms ensuring a comfortable stay.

Book now to experience a beachfront retreat like no other at Grupotel Acapulco Playa - Adults Only.

Important information:

Please note that all rooms of Grupotel Acapulco Playa - Adults Only are nonsmoking rooms.

Please note that for dinner, formal attire is required.

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 1941 reviews
Cleanliness: 8.66
Service: 9.13
Location: 9.17
Room Quality: 8.62
Amenities: 8.15
Value for Money: 8.61
Food and Beverage: 8.16
Overall Experience: 9.13
J
Jeanine • solo_traveller • lu
10
2026-05-09 • via Nuitee
M
MACIEJ KRZYSZTOF • solo_traveller • pl
10
2026-05-08 • via Nuitee
R
Rounahi • solo_traveller • de
6
Cons:

Ausstattung der zimmer, zimmer sehen älter aus als auf den fotos

2026-05-07 • via Nuitee
E
Ema • couple • gb
8
2026-05-07 • via Nuitee
P
Peter • couple • de
8
2026-05-06 • via Nuitee
Y
Yvonne • couple • ch
10
Super Aufenthalt. Können wir nur empfehlen
Pros:

So ein super freundliches Personal haben wir noch nie erlebt. Allen ein herzliches Dankeschön

Cons:

Die Stufen im Zimmer und auf dem Balkon

2026-05-06 • via Nuitee
T
Tanya • solo_traveller • no
10
Great hotel, will return!
Pros:

One of the best hotels I had stayed in. The staff were very helpful and attentive; the facilities were great and well maintained. The variety and quality of breakfast buffet is beyond comparison! There are shops and restaurants in the vicinity and the beach is just across the road. I hired a bike and cycled to Palma (dedicated cycling path 16 km) - totally recommend! Will return!

Cons:

All was great, no complaints.

2026-05-06 • via Nuitee
J
Janina • solo_traveller • de
10
Ein perfekter Aufenthalt direkt am Meer
Pros:

Das Hotel hat eine super Lage direkt an der Playa de Palma. Es gibt sowohl einen Aussenpool ( saisonal geöffnet) als auch einen Innenpool.
Das Essen ist sehr gut und abwechslungsreich.
Das Personal ist immer freundlich und hilfsbereit.
Nach mehreren Aufenthalten fühle ich mich dort schon richtig zu Hause.

2026-05-05 • via Nuitee
H
Heiko • couple • de
9
Wir hatten eine gute Zeit im Acapulco!
Pros:

Personal war sehr nett und zuvorkommend !

2026-05-04 • via Nuitee
N
Nanthakumar • solo_traveller • ch
3
2026-05-04 • via Nuitee
A
Andreas • couple • de
8
2026-05-03 • via Nuitee
P
Petra • solo_traveller • de
10
Für mich die TOP Location an der Playa
Pros:

Einfach alles! Lage, Ausstattung, Sauberkeit und vorallem die Freundlichkeit der Beschäftigten

2026-05-03 • via Nuitee
B
Burghard • couple • de
9
2 sonnige Tage vor Mein Schiff Kreuzfahrt !
Pros:

Gute Lage, gutes Essen , alles ist ok😊

Cons:

Das ist eher das drumherum! Ende April riesige Baustellen, übervolle Mülleimer! 2 Liegen und Schirm 30€! Der Strand bräuchte zu Anfang der Saison erstmal eine Grundreinigung! Dazu teilweise Preise, die nicht mehr ok sind!

2026-05-03 • via Nuitee
D
Dominik • couple • sk
7
2026-05-03 • via Nuitee
S
senol • couple • gb
9
Lovely
Pros:

Breakfast nice location good all good

Cons:

All good

2026-05-02 • via Nuitee
Y
Yulian • solo_traveller • bg
10
2026-05-01 • via Nuitee
R
Ryszard • solo_traveller • pl
8
Przyjemny pobyt w starym ale odświeżonym hotelu.
Pros:

Czystość, śniadanie, obsługa, hol.

Cons:

Stara klimatyzacja w pokoju, hałas

2026-04-30 • via Nuitee
M
Mona • extended_group • de
8
Es hat alles gestimmt.
2026-04-30 • via Nuitee
M
Mohammed • couple • sa
4
Pros:

I liked the staff and the breakfast

Cons:

The room was very small and the bed wasn’t comfortable, even though the air conditioning it’s not working at all

2026-04-29 • via Nuitee
A
Ania • solo_traveller • pt
10
2026-04-29 • via Nuitee