Grupotel Acapulco Playa - Adults Only

Hotels
•
Grupotel
8.7 (1800 reviews)
Carrer Costa Brava, 2 , Playa de Palma , es

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Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great beach location
Friendly and helpful staff
Cons:
Limited beach access during construction
Some food options felt repetitive

Categories

Cleanliness
8.66
Rooms and public areas were described as very clean and well-maintained.
Service
9.13
Staff were noted to be attentive, friendly, and responsive to guest needs.
Location
9.17
Location was often praised for being close to the beach and accessible to transport.
Room Quality
8.62
Rooms were generally clean with necessary amenities; some noted exceptional views.
Amenities
8.15
Amenities mentioned include a spa and wellness center, though some issues noted.
Value for Money
8.61
Good value for money, especially in the off-season; some balances between price and experiences noted.
Food and Beverage
8.16
Breakfast received mixed reviews, some stating it was repetitive and not fresh enough.
Overall Experience
9.13
Guests expressed overall satisfaction, feeling comfortable and at home.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 05:32

Property Description

Beachfront Paradise

Heavenly Pools and Views
Indulge in the luxury of both an indoor heated pool and an outdoor pool with a hot tub, all while soaking in stunning views of Playa de Palma Beach.

Gastronomic Delights and Entertainment
Start your day with a delightful breakfast buffet and enjoy refreshing drinks and light snacks on the outdoor terrace overlooking the seafront promenade. End your evenings with live music for a perfect relaxation.

Comfortable Elegance
Relax in air-conditioned rooms with satellite TV, private balconies with sea views, a minibar, and modern bathrooms ensuring a comfortable stay.

Book now to experience a beachfront retreat like no other at Grupotel Acapulco Playa - Adults Only.

Important information:

Please note that all rooms of Grupotel Acapulco Playa - Adults Only are nonsmoking rooms.

Please note that for dinner, formal attire is required.

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 1800 reviews
Cleanliness: 8.66
Service: 9.13
Location: 9.17
Room Quality: 8.62
Amenities: 8.15
Value for Money: 8.61
Food and Beverage: 8.16
Overall Experience: 9.13
D
Daria • couple • at
9
2026-02-14 • via Nuitee
M
Martina • couple • de
9
2026-02-14 • via Nuitee
J
Judit • solo_traveller • es
10
2026-02-13 • via Nuitee
B
Bernadette • couple • ch
10
Gutes Hotel und wir kommen wieder. Zimmer mit Meerblick sind super.
Pros:

Sehr schönes Hotel,gute Lage mit sehr guter Küche / Buffet und Personal das sich alle Mühe gibt.

Cons:

Zuwenig Personal, die Zimmer machen und auch im Restaurant waren sie teilweise überfordert.

2026-02-12 • via Nuitee
A
Alice • couple • it
10
2026-02-12 • via Nuitee
R
Rosa María • solo_traveller • de
10
10
Pros:

Alles super, wie immer

Cons:

Alles war es super

2026-02-11 • via Nuitee
M
Martin • extended_group • de
10
Pros:

Die super Lage direkt am Meer. Sehr schönes Hotel

2026-02-10 • via Nuitee
S
Sascha • solo_traveller • de
10
Alles super ! Danke !
Pros:

Sauna, Innenpool, Whirlpool, Frühstück !

Cons:

Alles gut

2026-02-10 • via Nuitee
T
Tim • solo_traveller • de
7
2026-02-10 • via Nuitee
C
Camilo Leins • solo_traveller • cl
10
Pros:

El personal fue muy amable todo el tiempo y las instalaciones fueron impecables.

2026-02-10 • via Nuitee
P
Przemyslaw • solo_traveller • pl
10
2026-02-09 • via Nuitee
I
Isabella • couple • at
8
Pros:

Sauber, nett, tolles Frühstück, bequeme Betten

Cons:

Zimmer war ziemlich klein, zum Bad/WC nur eine Schiebetür mit breiten Spalt…

2026-02-09 • via Nuitee
C
Claudio • solo_traveller • de
5
2026-02-09 • via Nuitee
T
Tim • couple • de
9
Pros:

Das Personal war sehr zuvorkommend und freundlich.
Das Frühstück war sehr gut und reichhaltig.
Ich würde es jederzeit wieder buchen

Cons:

Dass einzige Das es zwei einzel Betten waren, und nur zusammen geschoben wurden.
Ein Ehebett wäre angenehmer gewesen, aber das ist ja Geschmackssache

2026-02-08 • via Nuitee
M
Martin • couple • de
7
Pros:

Das Frühstück war sehr gut

Cons:

Das Zimmer war sehr laut.

2026-02-08 • via Nuitee
U
Udo • couple • fr
7
Pros:

Die Lage am Strand.

Cons:

Es gab von der Gemeinde eine Baustelle direkt vor dem Hotel. Am WE war es jedoch ruhig.

2026-02-08 • via Nuitee
R
Robert • couple • at
8
2026-02-08 • via Nuitee
P
Peter • couple • at
10
Pros:

die Lage

Cons:

-

2026-02-08 • via Nuitee
M
Moulham • couple • mt
7
Pros:

breakfast

Cons:

no bathrobs nore bed slippers in room

2026-02-08 • via Nuitee
H
Hozsu • solo_traveller • hu
10
Pros:

The staff was super kind and helpful. I arrived at the evening and I had a half board, but the restaurant was closed, and the staff prepared for me a cold dinner which was really nice.
The hotel has a great location, I will come back during the summer as well.

Cons:

-

2026-01-31 • via Nuitee