Grupotel Acapulco Playa - Adults Only

Hotels
•
Grupotel
8.7 (2015 reviews)
Carrer Costa Brava, 2 , Playa de Palma , es

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
Terrace
Hiking
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Review Highlights

Pros:
Great beach location
Friendly and helpful staff
Cons:
Limited beach access during construction
Some food options felt repetitive

Categories

Cleanliness
8.66
Rooms and public areas were described as very clean and well-maintained.
Service
9.13
Staff were noted to be attentive, friendly, and responsive to guest needs.
Location
9.17
Location was often praised for being close to the beach and accessible to transport.
Room Quality
8.62
Rooms were generally clean with necessary amenities; some noted exceptional views.
Amenities
8.15
Amenities mentioned include a spa and wellness center, though some issues noted.
Value for Money
8.61
Good value for money, especially in the off-season; some balances between price and experiences noted.
Food and Beverage
8.16
Breakfast received mixed reviews, some stating it was repetitive and not fresh enough.
Overall Experience
9.13
Guests expressed overall satisfaction, feeling comfortable and at home.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 05:32

Property Description

Beachfront Paradise

Heavenly Pools and Views
Indulge in the luxury of both an indoor heated pool and an outdoor pool with a hot tub, all while soaking in stunning views of Playa de Palma Beach.

Gastronomic Delights and Entertainment
Start your day with a delightful breakfast buffet and enjoy refreshing drinks and light snacks on the outdoor terrace overlooking the seafront promenade. End your evenings with live music for a perfect relaxation.

Comfortable Elegance
Relax in air-conditioned rooms with satellite TV, private balconies with sea views, a minibar, and modern bathrooms ensuring a comfortable stay.

Book now to experience a beachfront retreat like no other at Grupotel Acapulco Playa - Adults Only.

Important information:

Please note that all rooms of Grupotel Acapulco Playa - Adults Only are nonsmoking rooms.

Please note that for dinner, formal attire is required.

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 2015 reviews
Cleanliness: 8.66
Service: 9.13
Location: 9.17
Room Quality: 8.62
Amenities: 8.15
Value for Money: 8.61
Food and Beverage: 8.16
Overall Experience: 9.13
L
Leonid • solo_traveller • ua
7
Всё понравилось, кроме системы кондиционирования в номере.
Pros:

Локация, отличный завтрак, персонал.

Cons:

Кондиционер не регулируется и дует прямо в лицо.

2026-07-17 • via Nuitee
R
Rafal • solo_traveller • pl
10
Super Hotel. Dosłownie przy samej plaży.
2026-07-14 • via Nuitee
A
Azeddine • solo_traveller • fr
10
Pros:

Emplacement magnifique

Cons:

Rien tout etait parfait 👍

2026-07-13 • via Nuitee
L
Luis • couple • ar
10
Lugar de elección para Mallorca !!!
Pros:

A pasos de hermosa playa, hermosa pileta, desayuno excelente, todo excelente!!!

Cons:

Nada

2026-07-12 • via Nuitee
T
Toomas • solo_traveller • ee
9
Pros:

Suurepärene hotell, paraja suurusega, super hommikusöök, väga sõbralik teenindus, mõnus bassein ja spa. Väljas olid mugavad tugitoolid/-diivanid, vaatega merele.

Cons:

Ingliskeelsed- ja filmide telekanalid ei töötanud korralikult ning terve sealoldud aja jooksul neid korda ei tehtud, kuigi vist üritati...

2026-07-12 • via Nuitee
J
Julie • solo_traveller • gb
9
Great long weekend stay
Pros:

Nice big clean room
Great walk in shower
Good size balcony
Super friendly staff, when I asked for coffee making items to be put in the room this was action in a timely manner
Plenty of outdoor seating options
Bar well stocked lovely cocktails
Great location with restaurants and bars within walking
Good breakfast selection

Cons:

A few other guests were rude! Not the staffs or hotels fault just just ppl have no respect for others (it won't mention the nationality) but not British

2026-07-11 • via Nuitee
S
Svitlana • solo_traveller • ua
10
Pros:

We stayed at the hotel in July 2026. We booked a room with breakfast and had dinner as well. Buffet-style. A varied selection, everything very tasty and always fresh. Friendly staff. 24-hour reception. Located right on the coastline, just a minute's walk to the sea. We were very pleased with our stay!

2026-07-11 • via Nuitee
C
Carina • couple • ch
9
Top top top
Pros:

La proximité avec la mer, le personnel toujours disponible et très sympathique.

Cons:

Pourquoi pas avoir un lit double pour un couple au lieu de deux petits. Pas très pratique pour un couple

2026-07-09 • via Nuitee
G
gisela • couple • cl
9
Pros:

Muy buena ubicación , cerca de muchos restaurantes, cerca de una parada de buses que te lleva a la catedral y también al aeropuerto
El personal de la recepción muy atentos y amables
Buen desayuno

Cons:

Que cobren por la caja fuerte de la habitación

2026-07-09 • via Nuitee
S
Sebastian • solo_traveller • de
8
2026-07-08 • via Nuitee
E
encarnacion • family_with_children • be
8
Hôtel calme et agréable
Pros:

le petit déjeuner est très bien ainsi que le service. Le personnel à la réception est très bien aussi. La chambre correcte mais le matelas/oreillers pas qualitatif. L'Hôtel est très bien situé par rapport aux supermarchés/magasins et à l'arrêt de bus menant au centre ville.

Cons:

La chambre avec vue latérale sur la mer : latérale oui mais vue sur la mer un peu limite. Le buffet du soir nous n'y avons été qu'une seule fois car il n'était pas assez délicieux pour y retourner d'autres soirs.

2026-07-08 • via Nuitee
M
Máté • solo_traveller • hu
7
2026-07-07 • via Nuitee
H
HANY • couple • es
10
2026-07-06 • via Nuitee
P
Palina • couple • by
9
2026-07-05 • via Nuitee
M
María Noel • couple • uy
7
Buena salvo por ese incidente
Pros:

La ubicación , el desayuno , las instalaciones

Cons:

Una noche a las 2.30 am nos entró una persona en la habitación porque le habían dado la llave equivocada.

2026-07-03 • via Nuitee
R
Rüdiger • solo_traveller • de
9
2026-07-01 • via Nuitee
R
Rüdiger • solo_traveller • de
9
2026-07-01 • via Nuitee
A
Arevig • couple • am
8
Pros:

The pools, the staff, the location

Cons:

Separating beds are inconvenient for couples. Refrigerator not working properly. Not enough space for the luggage.

2026-06-30 • via Nuitee
F
Federica Maria • solo_traveller • it
3
Pros:

I was left alone at reception at 1AM after being given a room that was already occupied. The concierge showed no interest in helping me

2026-06-29 • via Nuitee
P
Patrick • couple • ch
6
Bel emplacement
Pros:

Emplacement, petit déjeuner

Cons:

La chambre était si petite qu’on ne pouvait pas se croiser!
Impossible de ranger quoi que ce soit !
Une semaine dans un désordre pas possible!

2026-06-29 • via Nuitee