City Express by Marriott Merida

Hotels
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City Express Hotels
7.8 (144 reviews)
Calle 45 No 332 Por calle 54 y calle 56, Col. Benito Juarez Norte, Mérida, YUC, 97119 , Mérida , MX
52-999-930 32 30

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Facilities

Free breakfast
Fitness facilities
Comprehensive recycling policy
No single-use plastic stirrers
Annual carbon offsets
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
24-hour front desk
Luggage storage
Elevator
See all facilities

Review Highlights

Pros:
Calm atmosphere
Friendly staff
Clean rooms
Good location
Cons:
Poor breakfast variety
Cleanliness issues
Room ventilation
Inconsistent service response

Categories

Cleanliness
6.94
Negative feedback regarding cleanliness in reviews, particularly with dirty rooms and facilities.
Service
8.91
Staff is mentioned to be attentive and friendly in several reviews.
Location
8.45
Good location noted, but some reviews mention being far from certain attractions.
Room Quality
7.4
Mixed feedback due to issues with room conditions such as ventilation and small sizes.
Amenities
7.93
Amenities generally acceptable, but specific improvements noted for breakfast offerings.
Value for Money
7.39
Value questioned due to poor breakfast and cleanliness issues.
Food and Beverage
6.94
Several reviews criticize the breakfast variety and overall quality.
Overall Experience
8.41
Mixed experiences with many positive notes but highlighted issues affecting satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 03:48

Property Description

Experience the perfect blend of comfort and convenience at City Express by Marriott Merida, your ideal getaway in the heart of Mérida.

Recreational Opportunities
Dive into relaxation at our outdoor pool or keep fit in our fully-equipped fitness center. Whether you want to unwind or energize, we've got you covered.

Complimentary Breakfast & Connectivity
Start your day right with a complimentary full breakfast served at convenient hours. Stay connected with free high-speed Wi-Fi available throughout the hotel.

Convenience at Your Fingertips
Enjoy the convenience of a complimentary shuttle service within 10 kilometers, free self-parking, and a 24-hour front desk ready to assist you any time.

Don't wait! Book your stay today and immerse yourself in the vibrant charm of Mérida!

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MID

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

7.8
Based on 144 reviews
Cleanliness: 6.94
Service: 8.91
Location: 8.45
Room Quality: 7.4
Amenities: 7.93
Value for Money: 7.39
Food and Beverage: 6.94
Overall Experience: 8.41
F
Fiscal • family_with_children • mx
9
Pros:

Creo que deben de viriar en el desayuno, la hubicacion excelente.

2026-05-12 • via Nuitee
W
Walter • solo_traveller • mx
10
2026-05-11 • via Nuitee
K
KARLA ISELA • couple • mx
8
DECEPCIÓN
Pros:

La ubicación es excelente, todo cerca y muy bien comunicado. La atención, limpieza e instalaciones son aceptables.

Cons:

El desayuno fue pésimo. en la barra de frutas del día domingo solo tenían disponible un tipo de fruta, el tostador de pan no funciona (o te da el pan quemado o solo lo da tostado por un lado). Los platos, vasos y cubiertos son desechables. Íbamos en grupo y no nos dieron habitación cercana, ni siquiera en el mismo piso. Demasiado austeras las habitaciones

2026-05-05 • via Nuitee
L
López Pallares • solo_traveller • mx
8
Pros:

El desayuno estuvo genial

Cons:

Algunas cosas como el que no nos indicaran los horarios de alberca, gimnasio y la red Wifi así como la opción de agregar una noche más

2026-05-03 • via Nuitee
R
Rodriguez • solo_traveller • mx
8
Pros:

Limpieza, ubicación del hotel, cuenta con amplio estacionamiento, un Starbucks al frente del hotel, cuenta con un mini gym.

Cons:

En el desayuno (ya incluido en la cuota) no tenían servilletas, en general, siempre les hace falta en los citys que me he quedado.

2026-04-26 • via Nuitee
P
Pinkus • couple • ca
8
Buena experiencia
Pros:

Todo ok

Cons:

Todo ok

2026-04-25 • via Nuitee
A
Ana • solo_traveller • mx
10
Pros:

La tranquilidad y ubicscion

2026-04-20 • via Nuitee
J
Jimena • solo_traveller • mx
10
Me agradó que todo estaba en orden , limpio , cómodo y el personal fue amable
Pros:

Las habitaciones muy espaciosas y cómodas

Cons:

Nada en particular

2026-04-18 • via Nuitee
• couple • mx
10
2026-04-11 • via Nuitee
R
Ronald Javier • family_with_children • mx
9
Pros:

La habitación muy comoda

Cons:

No hay variedad en la comida, comi lo mismo los 4 días que estuve

2026-04-09 • via Nuitee
Y
Yani • couple • ch
7
Pros:

Einfach, unkompliziert

Cons:

Keine Treppe die man nutzen kann

2026-04-03 • via Nuitee
S
Sophie • family_with_children • mx
8
2026-03-13 • via Nuitee
A
alejandro • family_with_children • mx
9
Pros:

Ubicación

Cons:

Todo bien

2026-03-11 • via Nuitee
T
Tania • extended_group • mx
10
Pros:

Gran ubicación, habitación amplia, desayuno completo.

Cons:

El gimnasio y la alberca podrían encontrarse más limpios.

2026-03-05 • via Nuitee
B
bellagirl19 • family_with_children • us
8
Great deal and close drive to Centro and Beach
Pros:

Good coffee and Continental breakfast

Cons:

Everything was reasonable for the price.

2026-02-27 • via Nuitee
F
Francisco Javier • family_with_children • mx
10
2026-02-25 • via Nuitee
F
Fernando • family_with_children • mx
10
Gracias!
Pros:

Todo

Cons:

Nada

2026-02-24 • via Nuitee
J
Jesus Raul • solo_traveller • mx
10
Es un lugar tranquilo, realmente muy conectado a muchos lugares útiles.
Pros:

La ubicación es una de las mejores tienes todo a la mano, restaurantes, cafetería, plazas, farmacias, etc. Además de zona para tomar diferentes transportes a todo punto de la ciudad y sobre todo resguardo de equipaje con un horario indefinido.

2026-02-12 • via Nuitee
G
Gerardo • family_with_children • mx
8
TRANQUILA SIN CONTRATIEMPOS
Pros:

DESAYUNO, HIGIENICO
UBICACION BUENA

Cons:

NO SE CUENTA CON SILLA PARA BEBE EN EL COMEDOR Y CUNA EN LA HABITACION

2026-02-09 • via Nuitee
E
Ervis • family_with_children • us
8
Nice w/ transportation included.
Pros:

Everything was nice, Hotel has its own transportation, 1 ride per day included, no pick up, only drop off from the hotel to where you need to go.

2026-01-27 • via Nuitee