City Express by Marriott Merida

Hotels
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City Express
AV. PROLONGACION PASEO MONTEJO 332, COL.ΒΕΝΙΤO JUAREZ NTE, MERIDA, YUCATAN , Mérida , mx

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Calm atmosphere
Friendly staff
Clean rooms
Good location
Cons:
Poor breakfast variety
Cleanliness issues
Room ventilation
Inconsistent service response

Categories

Cleanliness
6.94
Negative feedback regarding cleanliness in reviews, particularly with dirty rooms and facilities.
Service
8.91
Staff is mentioned to be attentive and friendly in several reviews.
Location
8.45
Good location noted, but some reviews mention being far from certain attractions.
Room Quality
7.4
Mixed feedback due to issues with room conditions such as ventilation and small sizes.
Amenities
7.93
Amenities generally acceptable, but specific improvements noted for breakfast offerings.
Value for Money
7.39
Value questioned due to poor breakfast and cleanliness issues.
Food and Beverage
6.94
Several reviews criticize the breakfast variety and overall quality.
Overall Experience
8.41
Mixed experiences with many positive notes but highlighted issues affecting satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 03:48

Property Description

Convenient Location and Transportation Services
Located just a short drive from Progreso's beaches, Cityexpress Mérida offers complimentary transportation within a 10 km radius, making exploring the area a breeze.

Modern Amenities and Comfortable Accommodations
Enjoy a stay in spacious rooms with minimalist décor and modern amenities such as air conditioning, flat-screen TVs, and private bathrooms with complimentary toiletries.

Close Proximity to Key Destinations
With the hotel being a short distance from Manuel Crescencio Rejón International Airport, Yucatán Siglo XXI Convention Centre, Plaza El Puerto Mérida, and the Yucatan International Convention Center, Cityexpress Mérida is the perfect choice for both leisure and business travelers alike.

Book your stay at Cityexpress Mérida now to experience convenience and comfort during your visit to Mérida.

Important information:

Please note that the shuttle service is subject to availability. Please contact the hotel directly for further details.

One floor of the property is under renovation, noise could be expected from 11 am until 18:00 hrs.

Please bring a printed copy of your booking confirmation with you when checking in.

Please note that 2 children under 12 years old are welcome to stay in existing beds as long as the maximum occupancy per room is not exceeded.

When booking more than 9 rooms, different policies and additional supplements may apply. Please contact hotel to check Group Policies.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MID

Location

Guest Reviews

Cleanliness: 6.94
Service: 8.91
Location: 8.45
Room Quality: 7.4
Amenities: 7.93
Value for Money: 7.39
Food and Beverage: 6.94
Overall Experience: 8.41
D
Darwin • solo_traveller • mx
10
buena estancia
Pros:

la ubicación, próximo a comercios y restaurantes

Cons:

demasiado pequeña la habitación

2026-08-13 • via Nuitee
C
Cesar Luis • family_with_children • mx
6
Pros:

Muy comodo

Cons:

Lejos del centro

2026-08-10 • via Nuitee
O
Ortega • solo_traveller • mx
9
Cons:

Alberca sucia

2026-08-06 • via Nuitee
A
axhel • solo_traveller • mx
10
Pros:

Es cómodo para ir en plan de negocios.

Cons:

El aire acondicionado hacía mucho ruido.

2026-08-03 • via Nuitee
B
Brenda leticia • couple • us
8
Cómoda
Pros:

El cuarto limpio

Cons:

El desayuno deben de cambiar de menú

2026-07-20 • via Nuitee
B
Bradley • couple • ca
10
2026-07-16 • via Nuitee
A
Alberto • solo_traveller • us
10
Great
Pros:

Very clean and the staff very helpful and profesional.

2026-07-14 • via Nuitee
G
Gerardo • solo_traveller • mx
10
Pros:

Las habitaciones y el servicio

2026-07-11 • via Nuitee
D
Diblic • solo_traveller • mx
10
2026-07-11 • via Nuitee
W
Walter • solo_traveller • mx
3
Cons:

La habitación llena de mosco de coladera y dos cucarachas. Lamentable.

2026-07-09 • via Nuitee
R
Rogelio Iván • solo_traveller • mx
10
2026-06-11 • via Nuitee
L
Landeros Alamilla • solo_traveller • mx
10
2026-06-09 • via Nuitee
S
Stephanie • solo_traveller • mx
7
Staff gritando en check in
Pros:

La ubicacion del lugar y el staff del desayuno muy amables y serviciales. Clara excelente( camarista)

Cons:

Que durante el check in, alguien del staff( señora) estaba gritando y no me dejaba escuchar la informacion, le comente dos veces a la recepcionista y fue como si no dijera nada. Simplemente no pude oir nada de la informacion.

2026-06-05 • via Nuitee
T
Tito • extended_group • mx
7
2026-05-25 • via Nuitee
D
Dulce • solo_traveller • mx
10
Pros:

Todo estuvo excelente, el trato de TODO el personal, el desayuno, las habitaciones cómodas!!

Cons:

100% recomendado

2026-05-24 • via Nuitee
J
Jessica • couple • mx
10
2026-05-21 • via Nuitee
D
Dulce • solo_traveller • mx
10
2026-05-21 • via Nuitee
F
Fiscal • family_with_children • mx
9
Pros:

Creo que deben de viriar en el desayuno, la hubicacion excelente.

2026-05-12 • via Nuitee
W
Walter • solo_traveller • mx
10
2026-05-11 • via Nuitee
K
KARLA ISELA • couple • mx
8
DECEPCIÓN
Pros:

La ubicación es excelente, todo cerca y muy bien comunicado. La atención, limpieza e instalaciones son aceptables.

Cons:

El desayuno fue pésimo. en la barra de frutas del día domingo solo tenían disponible un tipo de fruta, el tostador de pan no funciona (o te da el pan quemado o solo lo da tostado por un lado). Los platos, vasos y cubiertos son desechables. Íbamos en grupo y no nos dieron habitación cercana, ni siquiera en el mismo piso. Demasiado austeras las habitaciones

2026-05-05 • via Nuitee