City Express by Marriott Merida

Hotels
•
City Express Hotels
7.8 (144 reviews)
Calle 45 No 332 Por calle 54 y calle 56, Col. Benito Juarez Norte, Mérida, YUC, 97119 , Mérida , MX
52-999-930 32 30

listing image 1
Show all photos

Facilities

Free breakfast
Fitness facilities
Comprehensive recycling policy
No single-use plastic stirrers
Annual carbon offsets
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
24-hour front desk
Luggage storage
Elevator
See all facilities

Review Highlights

Pros:
Calm atmosphere
Friendly staff
Clean rooms
Good location
Cons:
Poor breakfast variety
Cleanliness issues
Room ventilation
Inconsistent service response

Categories

Cleanliness
6.94
Negative feedback regarding cleanliness in reviews, particularly with dirty rooms and facilities.
Service
8.91
Staff is mentioned to be attentive and friendly in several reviews.
Location
8.45
Good location noted, but some reviews mention being far from certain attractions.
Room Quality
7.4
Mixed feedback due to issues with room conditions such as ventilation and small sizes.
Amenities
7.93
Amenities generally acceptable, but specific improvements noted for breakfast offerings.
Value for Money
7.39
Value questioned due to poor breakfast and cleanliness issues.
Food and Beverage
6.94
Several reviews criticize the breakfast variety and overall quality.
Overall Experience
8.41
Mixed experiences with many positive notes but highlighted issues affecting satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 03:48

Property Description

Experience the perfect blend of comfort and convenience at City Express by Marriott Merida, your ideal getaway in the heart of Mérida.

Recreational Opportunities
Dive into relaxation at our outdoor pool or keep fit in our fully-equipped fitness center. Whether you want to unwind or energize, we've got you covered.

Complimentary Breakfast & Connectivity
Start your day right with a complimentary full breakfast served at convenient hours. Stay connected with free high-speed Wi-Fi available throughout the hotel.

Convenience at Your Fingertips
Enjoy the convenience of a complimentary shuttle service within 10 kilometers, free self-parking, and a 24-hour front desk ready to assist you any time.

Don't wait! Book your stay today and immerse yourself in the vibrant charm of Mérida!

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MID

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

7.8
Based on 144 reviews
Cleanliness: 6.94
Service: 8.91
Location: 8.45
Room Quality: 7.4
Amenities: 7.93
Value for Money: 7.39
Food and Beverage: 6.94
Overall Experience: 8.41
C
Carmela
8
Pros:

Está tranquilo, solo deberían de mejorar el desayuno

2025-10-10 • via Nuitee
R
Ricardo
10
Pros:

.

2025-10-08 • via Nuitee
A
Armando
2
Pros:

Necesito poner una queja con Expedia

2025-10-05 • via Nuitee
M
MANUEL MARCELO
4
Pros:

Las habitaciones no están ventiladas y el A/C muy chafa.

2025-09-23 • via Nuitee
M
Meci Plus
8
Pros:

SEGURO REGRESO

2025-09-22 • via Nuitee
S
Sergio • family
10
Pros:

Excelente

2025-09-16 • via Nuitee
H
HUGO • partner
10
Pros:

No me gusto el desayuno buffete, deberian poner mas variedad

2025-09-10 • via Nuitee
M
Meci Plus
8
Pros:

SEGURO REGRESO

2025-09-08 • via Nuitee
R
Raymundo Aldebaran Mata • partner
6
Pros:

Estar bien incluir el desayuno tipo buffet ; más variado.

2025-09-07 • via Nuitee
L
Lucero
6
Pros:

Limpieza todo bien solo en desayuno muy poca variedad y está muy alejado del centro y los lugares para visitar

2025-09-06 • via Nuitee
M
maria luisa • family
2
Pros:

Llegamos en la madrugada nos dieron una habitación que olía muy mal como si nunca hubieran cambiado las camas además tenían pelos , hasta el día siguiente nos cambiaron de cuarto

2025-09-04 • via Nuitee
G
Georgina Patricia
10
Pros:

Muy tranquilo, el personal es muy atento y amable y las instalaciones me parecieron muy agradables.
Lo recomiendo al 100

2025-09-03 • via Nuitee
M
Marcos Fabian
10
Pros:

Todo excelente

2025-08-30 • via Nuitee
R
ROSA LIVY
10
Pros:

Bien

2025-08-25 • via Nuitee
V
violeta • partner
4
Pros:

Muy pequeña la habitación, desayuno horrible.

2025-08-25 • via Nuitee
E
Eleodoro • partner
10
Pros:

No complaints

2025-08-24 • via Nuitee
A
Alan
8
Pros:

Cómodo y accesible

2025-08-21 • via Nuitee
Y
YOLANDA • partner
10
Pros:

Excelente servicio

2025-08-17 • via Nuitee
E
Eduardo Alberto Ramirez
8
Pros:

Las camas un poco vencidas, céntrica y bien ubicada , en general todo limpio y el personal amable. Aunque la sala de la recepción está muy manchada y muy descuidada

2025-08-14 • via Nuitee
S
Sandra
10
Pros:

La limpieza de la área de alberca, debe estar un poco más limpia

2025-08-12 • via Nuitee