Metropole Hotel

Hotels
8 (93 reviews)
Belgrave Road , Torquay , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Lift / Elevator
Packed lunches
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Cleanliness issues
Noisy nights
Food quality concerns

Categories

Cleanliness
5.83
Issues with cleanliness mentioned in review regarding faeces in the lift.
Service
9.8
Staff described as fantastic and friendly in multiple reviews.
Location
9.84
Multiple mentions of great location close to the beach.
Room Quality
7.79
Rooms considered outdated but clean; some complaints about size.
Amenities
7.82
Adequate parking; lack of air conditioning noted.
Value for Money
7.28
Mixed reviews on value; some found it not good value for money.
Food and Beverage
6.83
Complaints about food quality and temperature.
Overall Experience
8.8
Overall pleasant experiences for many guests despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:44

Property Description

Central Location in Torquay
Located in the heart of Torquay, The Metropole Hotel offers easy access to the seafront and marina, making it the perfect base for exploring the coastal resort.

Comfortable Rooms with Sea Views
Enjoy a comfortable stay in rooms equipped with private bathrooms, TV, and tea/coffee making facilities. Opt for a south-facing room to soak in stunning views of the gardens and sea.

Entertainment and Dining Options
Indulge in delicious meals at the hotel's restaurant and unwind at the bar with a dancefloor. With evening entertainment and nearby theatres, your nights are guaranteed to be filled with fun.

Experience the best of Torquay at The Metropole Hotel - book now for a memorable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EXT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £20 per person per night when using an existing bed.
    Children from 3 years old to 11 years old stay for £30 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 93 reviews
Cleanliness: 5.83
Service: 9.8
Location: 9.84
Room Quality: 7.79
Amenities: 7.82
Value for Money: 7.28
Food and Beverage: 6.83
Overall Experience: 8.8
J
Julie • couple • gb
8
Rooms are comfortable, breakfast adequate, but most of all the entertainment was brilliant.
Pros:

Excellent location for the beach, Torquay and Paignton.

Cons:

Nothing

2026-03-28 • via Nuitee
E
elaine • couple • gb
9
2026-03-02 • via Nuitee
J
James • couple • gb
10
2026-02-26 • via Nuitee
S
simon • solo_traveller • gb
5
Not worth the money at all
Pros:

Free parking

Cons:

Poor room

2026-02-09 • via Nuitee
E
Emma • couple • gb
8
2026-01-19 • via Nuitee
T
Tapscott • solo_traveller • gb
10
Pros:

I couldn't fault it was spotless staff was fantastic brilliant stay can't thank everyone enough for a lovely decided to stay another night

2025-12-04 • via Nuitee
J
julie • couple • gb
8
Family get together
Pros:

Great value, tidy,great location

Cons:

Didn't sleep well ,smoke alarm flashing,&was woken up very early with the fire alarm,

2025-10-29 • via Nuitee
J
janet • solo_traveller • gb
9
Best single room accommodation I’ve experienced , glad I cancelled my pre booked hotel in favour of this one .
Pros:

The standard of the single room accommodation was excellent.

Cons:

Nothing

2025-10-15 • via Nuitee
A
Ash • extended_group • gb
5
Pros:

Very close to the beach , offers good parking space, rooms are very outdated but clean.

Cons:

No fans in the room

2025-09-16 • via Nuitee
S
Stuart • couple • gb
6
2025-09-06 • via Nuitee
D
Darren • couple • gb
8
Pros:

Location

Cons:

Lift not reliable
Steps

2025-08-26 • via Nuitee
M
Magdalena • couple • gb
9
Very clean room and good location.
Pros:

Good location, near to sea side. Very friendly staff. Room was well decorated and very clean. Big shower. Will be back for sure.

Cons:

We like everything.

2025-08-24 • via Nuitee
C
Crutchley • couple • gb
7
2025-08-13 • via Nuitee
C
Christine • family_with_children • gb
2
Ghastly
Pros:

Parking available

Cons:

Human faeces in lift which contaminated my shoes. Under manager said not the responsibility of management to clean our shoes suggested we do it ourselves without any ppe. could have caused severe injury to my health. Company offered £25 as goodwill!! Now refusing to accept our request to negotiate fair compensation for this terrible experience.

2025-07-29 • via Nuitee
A
Agnieszka • couple • gb
6
Ogólnie średnio, pokój bardzo mały choć czysty pomijając włosy w łazience. Labirynt
Cons:

Mala porcja, kiepska jakosc, kawa wrecz nie do picia.

2025-07-28 • via Nuitee
D
David • couple • gb
3
Probably would not return not good value for money
Pros:

Bed good
Room very small
No pool

Cons:

Food mass produced and only warm
Dinning room no aircon

2025-07-17 • via Nuitee
C
Crutchley • extended_group • gb
7
2025-07-17 • via Nuitee
M
Maddy • young couple • gb
9
Lovely hotel close to the beach
Pros:

Great location - a few minutes walk from the beach. Lovely view of the sea and landscape from the window. Clean and large bedroom and bathroom. Friendly and helpful staff. Free parking.

2025-07-13 • via Nuitee
D
Daniel • solo traveller • gb
10
Fine. No complaints
Pros:

I had a good night sleep.

Cons:

All good

2025-07-13 • via Nuitee
R
Rhiannon • family with young children • gb
10
Exceptional
Pros:

Clean And Conveniently Located

Cons:

Nothing

2025-07-12 • via Nuitee