Seraphine Hammersmith Hotel

Hotels
8.1 (5092 reviews)
84 King Street , London , gb

listing image 1
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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Small rooms
Cleanliness issues

Categories

Cleanliness
7.35
Several reviews mentioned issues with cleanliness, especially in the rooms and bathrooms.
Service
9.35
Positive feedback highlighting the kindness and attentiveness of the staff.
Location
9.35
Multiple reviews praised the excellent location of the hotel.
Room Quality
7.35
Reviews noted the rooms were small and some had issues with comfort.
Amenities
7.85
Basic amenities mentioned, but several reviewers felt they were lacking.
Value for Money
8.35
Some reviews highlight good value for budget travelers.
Food and Beverage
6.85
Negative comments regarding breakfast offerings and overall food quality.
Overall Experience
8.35
General positive sentiments about staying at the hotel despite some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:40

Property Description

Central Location and Convenience
Located just a short walk from the Hammersmith Underground Station and Hammersmith Apollo, the Seraphine Hammersmith Hotel offers a prime location for both leisure and business travelers. Situated near various entertainment venues and with easy access to public transportation, guests can explore the city with ease.

Comfort and Amenities
Each uniquely decorated room at the Seraphine Hammersmith Hotel is equipped with modern amenities such as free Wi-Fi, an iPod dock, and air-conditioning, ensuring a comfortable stay. Guests can also enjoy a flat-screen TV, work desk, and private bathroom with toiletries in every room.

Nearby Attractions and Entertainment
With pubs and bars overlooking the River Thames just a short walk away, guests can experience the vibrant nightlife of London. Additionally, the hotel's proximity to Olympia and Earls Court Exhibition Centres offers convenience for those attending events. Book your stay now and experience the best of London at Seraphine Hammersmith Hotel.

Important information:

For all nonrefundable bookings, please note that the credit card used to make payment must be presented on check-in.

Kindly note that the hotel will make a pre-authorization charge on the credit card for the total amount 48 hours before day of arrival, and a further GBP 10 charge will be made on arrival for incidentals.

Please note that for reservations of 5 or more rooms, special conditions apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 5092 reviews
Cleanliness: 7.35
Service: 9.35
Location: 9.35
Room Quality: 7.35
Amenities: 7.85
Value for Money: 8.35
Food and Beverage: 6.85
Overall Experience: 8.35
P
Pernille • couple • dk
1
Horrible hotel! Stay far away from it!
Pros:

Location

Cons:

What a lousy hotel. Woukd hardly even call it a 2 star hotel ler alone 4 stars. It’s an absolute joke!
Breakast: a paperbag with an apple, pack of crackers, a weird sour juice and a waffle wrapped in plastic. Put outside your door in the morning. Disgusting! On the second morning we got a call asking if we wanted breakfast.
Hotel room was awful, shower disgusting. Showerhead had not been cleaned in a long time. Long strangs of hair on the mirror.
Person at check in was very noisy about our travel plans and it felt really uncomfortable. Also wanted to do the security deposit as an offline transaction and wanted to type in card details manually. Very disturbing!
We simply don’t understand how anyone can say this is a 4 star hotel.

2026-02-14 • via Nuitee
S
Swain • family_with_children • gb
6
Pros:

Good location and friendly reception staff

Cons:

Despite being after check in time our room wasn't ready and we were sent away for another hour

2026-02-14 • via Nuitee
L
Luca • solo_traveller • gb
10
Frindly receptionists, who also upgraded the room for free. The room was very clean and comfortable
2026-02-13 • via Nuitee
R
Razi • couple • gb
2
Poor and no value for money
Pros:

Nothing, really.

Cons:

The room was small, breakfast shabby, bathroom smelled, no iron, no AC/heating and the room was in a different buidling to the reception which didnt even hwve lifts.

2026-02-13 • via Nuitee
G
giuseppe • couple • it
1
Londra Bellissima!!
Pros:

Niente!! Solo La Posizione della Zona.

Cons:

Stanza Piccolissima!! Da Non Consigliare. Della Colazione non ne Parliamo… Bocciata!!

2026-02-13 • via Nuitee
N
Neil • family_with_children • gb
9
Pros:

Helpful staff and location

2026-02-13 • via Nuitee
I
Ingrid • family_with_children • gb
7
2026-02-13 • via Nuitee
H
Hamza • couple • ca
9
Really good for the price and location was perfect.
Pros:

The bathroom was spacious and we kindly got upgraded to a better room free of charge. The bed was comfy and cosy.

Cons:

The breakfast could be improved but I understand they are limited as they don’t have a in house kitchen so we were told. Also didn’t figure a way to use SharePlay on the TV but if we asked perhaps they could have helped but it was late and we could live without it.

2026-02-13 • via Nuitee
W
Watts • solo_traveller • gb
9
I will definitely book again when i come back to london - a jewel in the middle of Hammersmith
Pros:

Amarit the duty manager was super helpful and friendly, particularly as i was drenched when I arrived due to the heavy rain - he was on hand with tissues for my glasses

Cons:

The sink in the bathroom had very poor drainage and took a while to clear when cleaning my teeth. it did clear eventually but could have been a problem if the tap was running for a while

2026-02-13 • via Nuitee
P
Pemberton • family_with_children • ie
8
2026-02-12 • via Nuitee
O
Osborne • solo_traveller • pt
7
2026-02-12 • via Nuitee
Y
Young • solo_traveller • gb
3
Disappointing.
Pros:

Everything but not 4 star by a mile

Cons:

The breakfast. Better to give nothing than what was on offer. Not even a butter or marmalade with the croissant and nothing at all hot.

2026-02-11 • via Nuitee
R
Rubino • family_with_children • it
7
Pros:

Lo staff disponibile e cordiale

Cons:

Le dimensioni della stanza. Praticamente era minuscola. È stato scomodo per aprire le valigie e sistemarsi. Soprattutto quando si portano valige grandi per più giorni di soggiorno.
La colazione praticamente sempre la stessa, servita come fosse un fast-food a domicilio in un sacchetto di carta.

2026-02-10 • via Nuitee
P
Pierre • solo_traveller • fr
10
Pros:

Aranit, the hotel manager was great and very helpful, which is invaluable when you travel for work like me and don't want any stress.

2026-02-09 • via Nuitee
K
Karen • couple • gb
10
Couple getaway
Pros:

Everything

Cons:

Nothing

2026-02-09 • via Nuitee
L
Laureta • couple • gb
8
2026-02-09 • via Nuitee
S
Sarah • solo_traveller • gb
10
Pros:

Aranit was very accommodating and was lovely host. Very nice room

2026-02-09 • via Nuitee
S
Sarah • solo_traveller • gb
10
Pros:

Aranit was very accommodating and was lovely host. Very nice room

2026-02-09 • via Nuitee
S
Sarah • solo_traveller • gb
10
Pros:

Aranit was very accommodating and was lovely host. Very nice room

2026-02-09 • via Nuitee
R
Renáta • family_with_children • hu
5
2026-02-09 • via Nuitee