Minel Hotel

Hotels
9 (280 reviews)
Alemdar Mah. Guzel Sanatlar Sok. No:11 Sultanahmet , Istanbul , tr

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly owner and staff
Wonderful breakfast
Helpful reception staff
Cons:
Room cleanliness issues
Small rooms
Lack of amenities like bottled water in rooms
Some maintenance issues

Categories

Cleanliness
6.3
Mixed reviews on cleanliness, some guests mentioned stains and lack of thorough cleaning.
Service
8.3
Service was generally appreciated by guests, with special mention of the friendly owner and helpful reception staff.
Location
9
High praise for the hotel's location, with guests liking its proximity to attractions and public transportation.
Room Quality
6.7
Mixed feedback on room quality, with complaints about small rooms, lack of amenities, and maintenance issues like non-functional exhaust fans.
Amenities
7
Amenities were satisfactory overall, but some guests mentioned issues like lack of bottled water in rooms and uncomfortable linens.
Value for Money
7.4
Varied views on value for money, with some guests feeling that the quality did not match the price.
Food and Beverage
8.5
Strong positive feedback on the breakfast variety and quality, with some guests praising the dining experience.
Overall Experience
8.3
Most guests had a satisfying overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-23 21:47

Property Description

Aquamarine Decor
The Minel, located near Sultanahmet Square, boasts aquamarine-tinted rooms and public spaces, creating a serene atmosphere for guests. Each room features a satellite LCD TV, minibar, and designer reading lamps, ensuring a comfortable stay.

Turquoise-themed Bathrooms
Guests can relax in well-designed bathrooms with turquoise sinks and showers, adding a touch of luxury to their experience.

Convenient Amenities
Enjoy a traditional Turkish breakfast buffet in the vibrant dining room, relax in the outdoor patio, or take advantage of the 24-hour reception's laundry service and airport shuttle. Additionally, explore nearby attractions like Hagia Sophia Mosque and Topkapi Museum just a short walk away.

Experience comfort and convenience at The Minel - book your stay now for a memorable Istanbul getaway.

Important information:

Please inform Minel Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 280 reviews
Cleanliness: 6.3
Service: 8.3
Location: 9
Room Quality: 6.7
Amenities: 7
Value for Money: 7.4
Food and Beverage: 8.5
Overall Experience: 8.3
I
Iulia family with young children hu
5
Passable
Pros:

Really liked the location. Most of the attractions are in a walking distance, making it easy to access without taking public transportation. From positive things can also mention Faruk who is a nice host and who was always there to help.

Cons:

Now, I would like to mention that first off, the hotel really needs the renovation. What you see on the main pictures, that’s how the hotel used to look like probably 10 years ago or so. Now, everything got old. The bed linens are ripped, the beds are old, the lamps are half working and keeping itself on its places. The rooms are super small and are lacking some closets for clothes. The cleaning was also so so. You could see someone was inside and threw trash but that was all. The cleaning lady was taking dirty towels and never brought fresh back. The toilet paper was never provided except for the time when we checked in. Our tv did not work, we complained about it and no one ever checked it. The breakfast is very poor. I don’t know how other guests could say it was great and good. Well, it was far from good. The only thing what I could see was nice to eat was omelette which we used to get every morning: 1 omelette for 3 persons. And I’m really sorry to bring it all in but if I would’ve seen such comments when I was choosing the accommodation I would definitely not choose this one. I think most of the guests feel bad leaving bad comments because they don’t want to offend a host - Faruk. I just wish my comment will prevent people from making a mistake when booking this accommodation and hoping for something great.

2025-03-03 via Nuitee
A
Ahmed young couple eg
9
Great experience
Pros:

Everything was Excellent, especially the friendly owner ( Farouk ). The location is perfect, Breakfast was decent and guidance by people there was very useful

Cons:

Everything was Very good , but the Room was very small , with no bottle of water in Room during our stay, while the water was only provided in reception. Also the exhaust fan in bathroom wasn't working

In general, the whole experience was satisfying and I would recommend it

2025-02-24 via Nuitee
L
Leonardo
4
Los mejor la ubicación, muy justito
Pros:

Bien ubicado y nada más.
Escaleras para las habitaciones, súper estrechas, si llevas peso, lo tienes mal.
Sin servicios, ni máquina para comprar un agua. Las mezquitas muy cerca no dejan dormir a las 6am y muuuy viejo y en condiciones muy justitas. Pero barato por su ubicación.

2025-02-20 via Nuitee
I
Iqbal family with young children gb
9
Superb
2025-02-14 via Nuitee
N
Nenad young couple rs
7
Good
2025-02-03 via Nuitee
M
Mohsen family with young children us
10
Amazing Hotel with wonderful breakfast
Pros:

They serve a wonderful breakfast with a wide variety of items, including sweets and traditional foods, in a cozy and lovely dining room. The hotel is situated in an amazing location within a historic area. The reception staff was very helpful, allowing us to store our luggage at the hotel for several hours after check-out so we could continue exploring the city.

Cons:

There are a few small drawbacks to this hotel. The main issue is the stains, which can be difficult for families with young children or even dangerous. It would also be helpful to pay closer attention to the stains on the pillows and bedsheets, as they make the linens uncomfortable to use. Lastly, the smell in the bathroom is somewhat unpleasant.

2025-01-13 via Nuitee
H
Hakan
4
Çok kötü
Pros:

Suyun ısınması çok uzun sürüyordu, tv çalışmıyordu, WiFi a bağlanamadık ve en önemlisi oda hiç temiz değildi. Odaya giriş olacağı için yapılan hiçbir hazırlık yoktu (su, havlu vs) , oda günlerdir kimse uğramamış gibiydi. Kısacası bir otelde aradığınız her şey eksikti. Çok kötü bir deneyimdi asla tavsiye etmem.

2025-01-01 via Nuitee
O
Oldjana family with young children al
7
Good
2024-12-28 via Nuitee
A
Ali family with young children pk
10
Exceptional
2024-12-17 via Nuitee
J
Jenny solo traveller gb
8
Very good
Pros:

Location is excellent.
Lots of stairs if that is a problem

Cons:

The decor was tired and signs of damp

2024-12-11 via Nuitee
V
Victor-emmanuel family with young children fr
8
Very good
Pros:

Perfect location and staff very friendly

Cons:

4th floor without elevator

2024-12-10 via Nuitee
K
Kashif young couple ae
7
Good
2024-12-05 via Nuitee
L
Lavinia family with young children gb
7
Good
2024-11-29 via Nuitee
A
Alison group si
10
Exceptional
2024-11-16 via Nuitee
T
TJ
10
Loved it
Pros:

the owner of this place is awesome. super sweet guy that's happy to share reccs for things to do. the location is awesome as well, super central, easy to get anywhere from here and very quiet at night. perfect for a short stay, or if you spend most of your time exploring and not in the room

2024-11-16 via Nuitee
D
Dody family with young children id
7
Good
2024-11-12 via Nuitee
S
Shylaja young couple in
8
It was nice and convenient place to stay for all attractions and food.Faruk is very kind and helpful
Pros:

Owner Farook was very cooperative and friendly. A good stained glass artist also. Learned a bit of that also. Good place to stay. Very near to most of the important places.

2024-11-11 via Nuitee
S
Sanuch family with young children th
5
Great location, nice owner
Pros:

We were impressed by the owner, Faruk. He helped us from airport transfer till carry luggage up to the room. We are so appreciated by his hospitality. Location is great, walkable to tram and tourist attractions

Cons:

Hotel entrance cannot be reached by car so we have to walk in with luggage and Faruk helped us carry down the stair.
The room and towel were pretty ages and some facility was not work well.
They stated that breakfast ended by 11.00 but there were no food replenish to buffet line at 10.30, they provided us sausage instead. BTW, local sweets during breakfast were great.

2024-11-03 via Nuitee
M
Maria family with young children gr
1
How amazed that this hotel can operate still in 2024, with no sign of health and safety rules and cleanliness!
Pros:

Only the location was decent and close to some places we wanted to visit anyway.

Cons:

We were 2 families , each one with their own room. The hotel and especially the rooms were very old fashioned, everything was broken and was falling apart. The most important thing is that everything was dirty on both rooms (hairs in the bathroom and on the sheets, dead flies in the corners of the windows, dust and module in the corners and walls, very dirty underneath the beds, even cans in the fridge and staff left from previous occupants) also breakfast ( flies and dirty cups). We both had no toilet paper from the second day or shower gel and there was no replenishment. On one room the toilet was broken and flushing poo water was coming out of the joint flooding the floor. They called the plumper to fix it and this room stayed with wide open door throughout the day - even with our stuff in there (so no safety at all). Upon our return the toilet was not well fixed and it was everywhere dirty fingerprints from the plumper… It was also a matter of health and safety in this hotel, as broken tiles, mirrors, wooden frames could injure you.
Breakfast was almost nothing, hardly had anything
to try and ofcourse no replenishment again (no
coffee, at least!) No lift to the floors and steps were extremely steep to climb, especially with kids!

2024-10-31 via Nuitee
T
Teerasak young couple th
5
Passable
2024-10-28 via Nuitee