Zostel Delhi

Hotels
Independent
7 (51 reviews)
5 Arakashan Road, Ram Nagar, Paharganj, New Delhi, Delhi N.C.R, 110005 , New Delhi , IN

Facilities

Express check-out
Arcade/game room
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services
Mixed dorms for women travelers
Poor wifi connectivity
Some cleanliness issues
Slow cafeteria services
Noisy surroundings at night

Categories

Cleanliness
7.1
Most guests appreciated the cleanliness of the rooms, although some mentioned issues with cleanliness in shared areas.
Service
8.3
Service was highly praised by guests for being friendly and helpful, with only a few instances of slow service.
Location
8.4
The hotel's prime location near key landmarks and transportation hubs was a major highlight for guests.
Room Quality
7.6
Rooms were generally comfortable and spacious, with some minor issues reported such as malfunctioning AC and cleanliness.
Amenities
6.6
Mixed reviews about amenities, with some guests praising the communal areas while others mentioned a lack of variety and cleanliness.
Value for Money
5.5
Guests had diverging opinions on the value for money, with some feeling it was too expensive for the services provided.
Food and Beverage
6.9
Food and beverage services received mixed feedback, with some guests enjoying the meals while others found them lacking in variety and quality.
Overall Experience
7.8
The majority of guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-24 14:16

Property Description

Rooftop Terrace with Stunning Views

Feel at home in our air-conditioned rooms with minibars and free wireless internet. Take advantage of our concierge services and complimentary amenities like wired internet access.

Convenient Business Center

Stay productive with our business center and enjoy express check-in services. The hotel offers bathrooms with showers, separate sitting areas, and daily housekeeping for your comfort.

Prime Location with Easy Access to Top Attractions

Located in New Delhi, our hotel is just minutes away from Jama Masjid, Chandni Chowk, and other top attractions. Indulge in a comfortable stay and explore the city effortlessly.

Book your stay at Zostel Delhi for a memorable experience in the heart of New Delhi!

Important information:

  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: DEL

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

  • Check-in & Check-out

    Contactless check-in is available

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

7
Based on 51 reviews
Cleanliness: 7.1
Service: 8.3
Location: 8.4
Room Quality: 7.6
Amenities: 6.6
Value for Money: 5.5
Food and Beverage: 6.9
Overall Experience: 7.8
O
Okawa
8
Pros:

シャワーの水圧が弱いですが、それ以外は満足です。スタッフの方も親切で滞在しやすいと感じました。

2025-05-17 via Nuitee
M
michael partner
6
Pros:

Zostel liegt in old delhi in der Nähe des Bahnhofes.
Allerdings ist es zu Nahe, um ein Ubertaxi zu bekommen, zu Fuß ist es vom Bahnhof oder Metrostation mit Gepäck sehr weit, also muss man ein tuk tuk vom Bahnhof oder der Metro nehmen, was sehr sehr nervig ist, weil, sobald man die Metro verlässt, umgeben ist von diversen nervenden Tuk Tuk und Taxifahren, die einen sehr bedrängen.
Airporttransfer sollte vom Zostel 1900 Rs. kosten, zum airport mit ubertaxi zahlten wir 450 Rs, also verlangt das Zostel unverschämt viel.
Wir hatten die Deluxe Suite, was den Namen nicht verdient, weder suite noch deluxe. Es ist ein abgewohntes großes Zimmer mit einem TV ohne Sender, einer Couch,Tisch, großem Bett mit fleckiger schmuddeliger Bettwäsche, guter AC, Minikühlschrank. Man hat deutlich mehr Platz als im Standardoppelzimmet, das war es dann aber auch schon. Für das gebotene ist der Zimmerpreis überhöht, die Lage ist nicht so schön, in der Umgebung viel Chaos,Lärm,Dreck,Müll, aufdringliche Inder, die einen vollquatschen und einen ungefragt begleiten. Die Umgebung ist nicht schön. Das Personal ist freundlich, der mornong walk mit dem guide durch old delhi war sehr interessant und gut durchgeführt.
Cafe im Keller kann man vergessen, Chai, Buttermilch ungeniessbar.
Die ganze Umgebung sollte man meiden, so wie auch die Inder dort selber nicht wohnen möchten.

Wir würden dort nicht mehr wohnen.

2025-03-30 via Nuitee
S
Stephen
6
Pros:

Staff checked us in at 3am first night after our flights were delayed👍

2024-10-14 via Nuitee
K
Khushi friends
4
Pros:

The rooms were not as shown on the website.

The standard room in website showed much larger room, with sitting space for two.

There were no windows in the room, and no shower curtains in the bathroom. There wasn't even soap and toothbrush and basic toiletries in the bathroom.

Even the bedsheets had stains on it.

It was very congested.

Additionally, we recieved calls every 5 mins from 9.45 to 10.15 to checkout.

The official checkout time is 10. We checked out by 10.13. we don't expect multiple calls for 10minw of time.

Overall, terrible stay for the price we paid..

Not to mention that the common area washrooms are really bad, plus no ac in so called 'co-working space'..

All talk no show kind of place. Expected better from such a big chain.

2024-06-18 via Nuitee
T
Tautik
8
Pros:

The bill provided by Zostel mentioned the amount different from what I paid on Expedia. Please rectify in the future to avoid inconvenience.

2024-05-17 via Nuitee
J
Jose family
6
Pros:

Great place to stay if you don't mind the chaos outside. The room was clean but you can notice the sheeds and pillos have seen some use. There is cooling air conditioner but no heater. The bathroom can get a little messy after a shower since the water can run easily to the rest of the bathroom. May get a little noisy if your room is facing the streets. Food was great, we had omelets as breakfast.
As a tourist from a different country I felt a little uncomfortable walking outside sine most people is either looking at you or trying to offering you a ride somewhere. Not a lot to see from the rooftop but the area itself is great.

2024-01-31 via Nuitee
V
Verified traveler
6
Helpful staff; Not very clean room
Pros:

I had a very nice experience at Zostel Kathmandu several years ago and thus i decided to stay in Zostel Delhi. Somewhat disappointed. I stayed in a private room. The room is not clean though. I saw some insects and cockroaches. But the staff was all super friendly, helpful and nice.

2023-12-30 via Nuitee
V
Vivek
2
Pros:

There is

2023-12-18 via Nuitee
A
Akshay
8
Pros:

Good

2023-11-17 via Nuitee
C
Christoph
10
Pros:

The staff is amazing, because they put effort in connecting the travels. Some of them, like me, just arrived in India :-D

2023-11-09 via Nuitee
A
Abe
8
無難にいいと思います。
Pros:

悪くもなく良くもない、普通でした。

2023-10-21 via Nuitee
S
Shalini family
10
Pros:

It was one of the best stays at Zostel delhi. Kuddos to the reception team sahil, shivangi and srijan.
Property managers Rajan n Piyush made us feel as home
Will recommend on 10/10 for ambiance,networking and hospitality.
- Ricky J

2023-08-05 via Nuitee
S
Shalini family
10
Pros:

It was one of the best stays at Zostel delhi. Kuddos to the reception team sahil, shivangi and srijan.
Property managers Rajan n Piyush made us feel as home
Will recommend on 10/10 for ambiance,networking and hospitality.
- Karan Mahapatra

2023-08-05 via Nuitee
A
amish
10
Pros:

Good experience

2023-04-01 via Nuitee
D
Daniel
8
Pros:

The baggage storage area is shared with what appeared to be the food preparation area. Happened to see food all over the place when I picked up my bag. Not very clean in general so I’d think twice about ordering any food from the hostel. Plenty of food options in the area though.

Overall a good option with friendly staff that is close to NDLS railway station.

2022-05-20 via Nuitee
H
Harish
8
Pros:

There common area in maintenance, guest who are in workation, bit challenging to work.

2022-04-13 via Nuitee
H
Harish
4
Pros:

There common area where we seat and work, that area is under maintenance, it’s property responsibility to arrange alternate if they have. But they are charging extra money to use a 1 room which is not in maintenance.

And charging like 200₹ per head for 2-3hrs.

There lift was not working.
Day shift staff from reception didn’t found helpful.

There dormitory is very very conjugated, and bathroom is like very uncomfortable.
No ventilation.

2022-04-13 via Nuitee
S
Sourabh friends
6
Pros:

Na

2021-10-03 via Nuitee
V
Verified traveler
6
Pros:

Asked to pay again, which is already i paid in full amount online!?

2020-01-21 via Nuitee
V
Verified traveler self
2
Pros:

It was closed when I reached there. They didn’t even inform me. I needed to find new hotel asap.

2019-08-22 via Nuitee