The St Regis Shanghai Jingan

Hotels
•
St. Regis
9.2 (292 reviews)
No.1008, West Beijing Road , Shanghai , cn

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Beautiful views
Cons:
Limited food options
Some dated room features
Inconsistent service quality

Categories

Cleanliness
8.53
Some rooms showed signs of aging and require maintenance, affecting overall cleanliness.
Service
9.5
Staff were helpful and friendly, with many positive mentions for individual team members.
Location
10
Central location close to shopping and attractions, highly praised by multiple guests.
Room Quality
9.04
Rooms were spacious and had great views, but some described them as being cold or dated.
Amenities
9.49
Well-furnished and comfortable amenities, though some features were seen as outdated.
Value for Money
9.52
Guests felt they received good value for the spacious rooms and overall experience.
Food and Beverage
7.98
Limited food options for specific dietary needs; some guests noted the food could be improved.
Overall Experience
9.53
Most guests had a delightful stay with minor issues that did not detract from their enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:39

Property Description

Luxurious Accommodations

The St. Regis Shanghai Jingan offers 491 elegantly appointed units with stunning city views. Each room is equipped with quality bedding, high-speed WiFi, and a 48-inch LCD TV. The spacious marble bathrooms with rainforest showers and separate bathtubs provide a touch of luxury for guests.

Wellness and Relaxation

Guests can unwind at the indoor swimming pool or indulge in rejuvenating treatments at the Iridium Spa. The Athletic Club also offers a sauna, yoga classes, and fitness facilities, ensuring a relaxing and revitalizing stay.

Fine Dining Experience

With three on-site dining options, guests can savor a variety of culinary delights. From authentic Japanese cuisine at Seki-tei to exquisite Cantonese dishes at Yan Ting, and a wide selection of cocktails at The St. Regis Bar, there's something to satisfy every palate.

Experience luxury, relaxation, and culinary delights at The St. Regis Shanghai Jingan. Book your stay now for an unforgettable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for CNY 408 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CNY 30 per hour.

Location

Guest Reviews

9.2
Based on 292 reviews
Cleanliness: 8.53
Service: 9.5
Location: 10
Room Quality: 9.04
Amenities: 9.49
Value for Money: 9.52
Food and Beverage: 7.98
Overall Experience: 9.53
B
BerrysAfro • Family • Lane Cove, Greater Sydney, New South Wales
10
Nice well placed hotel!
Pros:

This was a nice hotel in a great spot away from the excessive noise and traffic of The Bund but still convenient for all the sites and shopping. Buffet breakfast was good. Kids loved grabbing handfuls of white rabbits at reception!

2026-07-09 • via Tripadvisor
J
jasmine • couple • au
7
It was nice but felt slightly commercial
Pros:

Package collection went very smoothly here and they would deliver it to your room, the breakfast had a good varied selection and was nice to not have to think about, while I didn’t use any of the facilities my partner and his mother did and they enjoyed them

Cons:

1. To be able to swim you need to wear a swim cap, this is the first hotel I’ve been to that has required that so it was quite strange and we had to go out and try and find some to buy to be able to use the pool
2. On one morning (6:30am) there was a fire alarm that went off. There was no announcement on whether it was false or a real alarm and so a lot of the guests had to choose to either potentially die if it was real or climb down almost 50 levels of stairs (which some did to) I didn’t, i excepted my fate in my comfy bed. The concierge and the butler service was non contactable (I’m assuming from an influx of calls) and no details were ever provided, no letter or notice or anything which was strange. I feel there should be better communication during something like this.
3. This one is honestly just a pet peeve, but the soap in the bathroom was moved to the right sink every time even though it made more sense for it to be in the middle of both sinks, I wrote a letter to leave the soap in the middle in both English and mandarin and while it stayed for one turn down the next day it was right back on the right side, was just a bit annoying having to move it back a lot

2026-07-04 • via Nuitee
S
syral1208 • Couples • Seoul
10
Clean Hotel, Good Location
Pros:

My wife and I chose this hotel based on a recommendation from a friend in Shanghai.

Although our check-in was delayed on the first day due to hotel circumstances, the hotel kindly compensated us with a room upgrade, which we appreciated.

Overall, the hotel was clean, well-maintained, and conveniently located.

The breakfast was enjoyable and offered good quality.

One area that could be improved is the butler service. While the hotel offers this service, there was little information provided about what was actually available or how to use it. I found myself searching online to understand the details.

Overall, we had a pleasant stay and enjoyed the experience. However, given the many excellent hotels available in Shanghai, I would need to consider whether I would choose this property again on a future visit.

⭐⭐⭐⭐

2026-07-01 • via Tripadvisor
D
Denis • couple • kz
10
2026-06-29 • via Nuitee
D
Darya • family_with_children • ru
9
Сам отель весьма хорош, но стоит поработать над стандартами
Pros:

Очень комфортный номер, превосходные интерьеры (!), удобный лобби, весьма отзывчивый персонал

Cons:

Завтрак на 4- (скудно, неудачное приготовление), в номерах влажно, крайне неудобная большая ванна

2026-06-28 • via Nuitee
A
Ashraf martinus • solo_traveller • vn
8
Nice stay
Pros:

All

Cons:

Nil

2026-06-27 • via Nuitee
3
393quinns • Business
10
Consistently Great Service
Pros:

I visit this location every two months or so and always have an incredible experience. I’m able to message Frankie via WeChat before I arrive to arrange everything from an airport pickup to a dinner reservation. The service is world class.

2026-06-20 • via Tripadvisor
M
Marco • solo_traveller • fr
10
2026-06-19 • via Nuitee
C
Chooi Bee • couple • my
8
It is a very nice hotel and the butler service stands out from other hotels. However, the breakfast need improvement in
Pros:

The location and the butler services

Cons:

The buffet breakfast was not to our expectation. Hardly any change in the food over 4 days.

2026-06-18 • via Nuitee
K
Kanyi • couple • za
10
2026-06-14 • via Nuitee
S
siu • couple • gb
10
2026-06-12 • via Nuitee
R
Rafael • couple • pe
10
2026-06-11 • via Nuitee
G
GEORGIOS • couple • nl
9
2026-06-10 • via Nuitee
J
jdF8785AX • Couples • Boston, Massachusetts
10
Best management in Shanghai...in an awesome setting
Pros:

Spent a few days in both the St Regis on the Bund and the St Regis Jingan and both properties were exceptional and neither should be missed- split your time among the two. While the Bund has amazing views, we preferred many aspects of Jingan and would go back in a heartbeat. The neighborhood surrounding the hotel feels far less tourist-heavy and offers a more refined, authentic city atmosphere- tree-lined streets, stylish cafes and bars, and a relaxed yet sophisticated energy. The hotel was immaculate and had all the amenities. Service was exceptional, from Eric Li at the front to the uncle at the door, the maid who even folded our clothes and the whole team at breakfast.
We stayed during the busy holiday / labor week which was a bit hectic but when I raised a minor concern, it was immediately addressed by the GM Matthieu. He was the fastest person to respond to us in over 100+ nights in Marriott properties this year and the most accessible manager of all the St. Regis hotels we have stayed across the globe. Matthieu met us during our stay and even called ahead to the next St. Regis we were staying at and reinforced why we would only pick the St Regis brand if given the chance. From beginning to end, we felt genuinely welcomed, valued, and exceptionally well taken care of.

2026-06-09 • via Tripadvisor
A
Abdalla • extended_group • ae
10
2026-06-09 • via Nuitee
H
Hai Chen • solo_traveller • hk
9
2026-06-08 • via Nuitee
W
wangjingyus • Solo travel
10
Great
Pros:

I had an amazing experience at this hotel. The rooms are spacious, tidy and well-equipped. The service is warm and professional. The location is convenient for traveling. I really enjoyed my stay here.

2026-06-07 • via Tripadvisor
S
soyoun • extended_group • kr
10
Pros:

So elegant and kind.
I prefer St Regis style than modern style hotels
Especially Peter is great person who assist us!

2026-06-06 • via Nuitee
A
Anton • couple • ru
10
2026-06-06 • via Nuitee
Маржан • couple • kz
10
2026-06-05 • via Nuitee