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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Car hire
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Spa/wellness center
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Barber/beauty shop
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Currency exchange
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Non-smoking throughout
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Private parking
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Concierge service
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Special diet menus - on request
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Grocery deliveries
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Wheelchair accessible
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Kid meals
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Snack bar
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ATM/cash machine on site
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Lockers
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Heated pool
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Electric vehicle charging station
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Indoor pool
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Toilet with grab rails
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Kid-friendly buffet
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Lower bathroom sink
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Higher level toilet
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Emergency cord in bathroom
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Wine/champagne
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Coffee Shop on site
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Fruits
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Steam room
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Beauty Services
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Fitness/spa locker rooms
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Yoga classes
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Fitness classes
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Personal trainer
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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24-hour security
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Security alarm
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Breakfast takeaway containers
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Key card access
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Live music/performance
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Broadcast Live sport events
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Happy hour
Review Highlights
Categories
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Property Description
Luxurious Accommodations
The St. Regis Shanghai Jingan offers 491 elegantly appointed units with stunning city views. Each room is equipped with quality bedding, high-speed WiFi, and a 48-inch LCD TV. The spacious marble bathrooms with rainforest showers and separate bathtubs provide a touch of luxury for guests.
Wellness and Relaxation
Guests can unwind at the indoor swimming pool or indulge in rejuvenating treatments at the Iridium Spa. The Athletic Club also offers a sauna, yoga classes, and fitness facilities, ensuring a relaxing and revitalizing stay.
Fine Dining Experience
With three on-site dining options, guests can savor a variety of culinary delights. From authentic Japanese cuisine at Seki-tei to exquisite Cantonese dishes at Yan Ting, and a wide selection of cocktails at The St. Regis Bar, there's something to satisfy every palate.
Experience luxury, relaxation, and culinary delights at The St. Regis Shanghai Jingan. Book your stay now for an unforgettable experience.
A deposit may be required at the property.
Location
Property Video
Guest Reviews
I stayed at The St. Regis Shanghai for a business trip, and the experience was fantastic. The staff was incredibly welcoming, attentive, and helpful throughout my stay.
When my travel plans were disrupted by a typhoon, forcing me to book an extra night, the team went above and beyond to accommodate me and let me stay in the exact same room without any hassle.
It was a very pleasant stay despite the weather, and I highly recommend this hotel. I will definitely be back next year.
I'm staying at your hotel and i'm stressed out. You made me problem when i checked in. You insist me pay again my room ( i paid it already) i informed you that i' m pregnant nobody helped me. They waited me 4 hours for check in my room becouse of the mistake they made
Location is perfect. The staff was very professional. Loved that they took care of our room before we were back from walking all day, getting the bed ready, closing the blinds, and setting the pantufels next to the bed- all small details that enhanced our stay.
Just to mention a detail, towels could be better for a hotel of this category. They were fine, but a little small.
St Regis was above all expectations, the room was gorgeous and well decorated with taste, the view on the city (from 58th floor) was splendid, the staff was very nice and helpful, the breakfast was generous and succulent. Pool is good, quite big and suitable for serious swimming.
Accelerate the check-in process. This was the only negative, all guests took 10 to 15 minutes to be onboarded due to a cumbersome process (not the staff, who tried their best). Make it simple and fluid, to match the rest of the experience.
This was a nice hotel in a great spot away from the excessive noise and traffic of The Bund but still convenient for all the sites and shopping. Buffet breakfast was good. Kids loved grabbing handfuls of white rabbits at reception!
Package collection went very smoothly here and they would deliver it to your room, the breakfast had a good varied selection and was nice to not have to think about, while I didn’t use any of the facilities my partner and his mother did and they enjoyed them
1. To be able to swim you need to wear a swim cap, this is the first hotel I’ve been to that has required that so it was quite strange and we had to go out and try and find some to buy to be able to use the pool
2. On one morning (6:30am) there was a fire alarm that went off. There was no announcement on whether it was false or a real alarm and so a lot of the guests had to choose to either potentially die if it was real or climb down almost 50 levels of stairs (which some did to) I didn’t, i excepted my fate in my comfy bed. The concierge and the butler service was non contactable (I’m assuming from an influx of calls) and no details were ever provided, no letter or notice or anything which was strange. I feel there should be better communication during something like this.
3. This one is honestly just a pet peeve, but the soap in the bathroom was moved to the right sink every time even though it made more sense for it to be in the middle of both sinks, I wrote a letter to leave the soap in the middle in both English and mandarin and while it stayed for one turn down the next day it was right back on the right side, was just a bit annoying having to move it back a lot
My wife and I chose this hotel based on a recommendation from a friend in Shanghai.
Although our check-in was delayed on the first day due to hotel circumstances, the hotel kindly compensated us with a room upgrade, which we appreciated.
Overall, the hotel was clean, well-maintained, and conveniently located.
The breakfast was enjoyable and offered good quality.
One area that could be improved is the butler service. While the hotel offers this service, there was little information provided about what was actually available or how to use it. I found myself searching online to understand the details.
Overall, we had a pleasant stay and enjoyed the experience. However, given the many excellent hotels available in Shanghai, I would need to consider whether I would choose this property again on a future visit.
⭐⭐⭐⭐
Очень комфортный номер, превосходные интерьеры (!), удобный лобби, весьма отзывчивый персонал
Завтрак на 4- (скудно, неудачное приготовление), в номерах влажно, крайне неудобная большая ванна
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I visit this location every two months or so and always have an incredible experience. I’m able to message Frankie via WeChat before I arrive to arrange everything from an airport pickup to a dinner reservation. The service is world class.
The location and the butler services
The buffet breakfast was not to our expectation. Hardly any change in the food over 4 days.
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