The St Regis Shanghai Jingan

Hotels
St. Regis
9.2 (261 reviews)
No.1008, West Beijing Road , Shanghai , cn

Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Beautiful views
Cons:
Limited food options
Some dated room features
Inconsistent service quality

Categories

Cleanliness
8.53
Some rooms showed signs of aging and require maintenance, affecting overall cleanliness.
Service
9.5
Staff were helpful and friendly, with many positive mentions for individual team members.
Location
10
Central location close to shopping and attractions, highly praised by multiple guests.
Room Quality
9.04
Rooms were spacious and had great views, but some described them as being cold or dated.
Amenities
9.49
Well-furnished and comfortable amenities, though some features were seen as outdated.
Value for Money
9.52
Guests felt they received good value for the spacious rooms and overall experience.
Food and Beverage
7.98
Limited food options for specific dietary needs; some guests noted the food could be improved.
Overall Experience
9.53
Most guests had a delightful stay with minor issues that did not detract from their enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:39

Property Description

Luxurious Accommodations

The St. Regis Shanghai Jingan offers 491 elegantly appointed units with stunning city views. Each room is equipped with quality bedding, high-speed WiFi, and a 48-inch LCD TV. The spacious marble bathrooms with rainforest showers and separate bathtubs provide a touch of luxury for guests.

Wellness and Relaxation

Guests can unwind at the indoor swimming pool or indulge in rejuvenating treatments at the Iridium Spa. The Athletic Club also offers a sauna, yoga classes, and fitness facilities, ensuring a relaxing and revitalizing stay.

Fine Dining Experience

With three on-site dining options, guests can savor a variety of culinary delights. From authentic Japanese cuisine at Seki-tei to exquisite Cantonese dishes at Yan Ting, and a wide selection of cocktails at The St. Regis Bar, there's something to satisfy every palate.

Experience luxury, relaxation, and culinary delights at The St. Regis Shanghai Jingan. Book your stay now for an unforgettable experience.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for CNY 408 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CNY 30 per hour.

Location

Guest Reviews

9.2
Based on 261 reviews
Cleanliness: 8.53
Service: 9.5
Location: 10
Room Quality: 9.04
Amenities: 9.49
Value for Money: 9.52
Food and Beverage: 7.98
Overall Experience: 9.53
K
Konstantinos couple gr
10
A lovely and elegant hotel
Pros:

A wonderful hotel , really elegant and luxury at the heart of Shanghai . We loved the suite as was spacious

2026-04-30 via Nuitee
H
Hsin Lan solo_traveller my
8
2026-04-28 via Nuitee
N
Nikolas solo_traveller cl
10
Increíble
Pros:

La habitación, ubicación

Cons:

Nada

2026-04-24 via Nuitee
L
Lin Lin couple tw
10
管家Max 很用心。有疑問找他。他都馬上回答跟即時提供幫助。
Pros:

位置優越。附近熱鬧。房間很大

Cons:

2026-04-19 via Nuitee
M
Meghan couple nz
10
Pros:

Everything was fantastic

2026-04-19 via Nuitee
Z
Zareen extended_group ca
9
2026-04-16 via Nuitee
文華 couple tw
8
Pros:

早餐的多樣性感覺用心

Cons:

尚可

2026-04-13 via Nuitee
H
Hadi couple id
10
Unforgettable
Pros:

So classy and elegant, the staff wonderful, the breakfast amazing

Cons:

Non

2026-04-10 via Nuitee
W
Woranon solo_traveller th
9
2026-04-09 via Nuitee
M
Mel322 family_with_children za
10
expectional
Pros:

yes

Cons:

Nothing just expectional

2026-04-06 via Nuitee
L
Lenchen couple lv
10
Very good hotel
Pros:

It was very good experience to stay in this hotel. Very professional staff. Thanks a lot for special cake 🎂 to our wedding day celebrating! We do recommend your hotel to our family and the best friends.

Cons:

Nothing

2026-04-06 via Nuitee
A
Anwar family_with_children sa
10
2026-04-04 via Nuitee
R
Roam01994135081 Couples Bedford, Bedfordshire, England
10
Swanky hotel and friendly staff
Pros:

The location is unbeatable as the hotel is in the heart of Shanghai. We've been impressed with the fantastic views from the spacious rooms and exquisite furniture. Compared to the restaurants at The St Regis in Bali and Mauritius we stay for holidays, the standard of food and service previously needed to be reviewed. We are now delighted to see that Monsieur Bertho, the new General Manager, is very approachable and receptive to our feedback and leading a remarkable team who is keen to refine the new menu launched at the start of April. In particular, a la carte menu in the club lounge is worth paying every penny to access the lounge.
Staff members are a great asset to the hotel. We'd like to thank them for their endeavours.
Concierge: Joe, Frankie, Macy, Cody, Frank, Jeffrey & Sean
Housekeeping: Ms Wang & Ms Ciao on the 65th floor
F&B: Elaine, William, Pol, Stephen, Eva & Nathan
Club lounge: Coco, Evelyn, Nancy & Willa
Front office: Thomas, Lynn, Diana & Sophia
Marketing: Jagger & Nikita

2026-04-03 via Tripadvisor
太田 solo_traveller jp
1
2つ星レベル
Pros:

フロントスタッフが5星では、あり得ないスマイルもサンキューも無い最低な対応だった

Cons:

設備が古く、メンテナンスが悪い

2026-03-31 via Nuitee
S
stefano family_with_children it
10
Pros:

Colazione servizi pulizia

Cons:

Copertura scarsa del segnale mobile al 42mo piano

2026-03-25 via Nuitee
L
Leon Ye solo_traveller au
8
Pros:

住宿舒适

Cons:

早餐选择性太少,味道一般

2026-03-23 via Nuitee
F
Florian extended_group at
9
2026-03-09 via Nuitee
S
SvenZH Business
10
Very grand hotel with impressive views
Pros:

I stayed at the St. Regis Jing’an in Shanghai for one night during a business trip. The hotel appears to have been renovated fairly recently and overall feels very grand—lots of marble, chandeliers, and large public spaces.

Check-in was busy and there was a short wait, but the process was handled efficiently with several staff members helping to organize the arriving guests.

My room on the 60th floor was spacious and offered impressive views over the Shanghai skyline. The bathroom was also very large and well designed.

The hotel has an excellent fitness area. The gym is open 24 hours and quite large, and there is also a very big indoor pool, which is ideal if you actually want to swim laps rather than just relax.

One thing to note is the lounge called “The Manor.” It is not a standard Marriott Bonvoy lounge, so elite status alone does not grant access. I opted to pay the additional fee at check-in. The space itself, located on the 55th floor, is pleasant and quite spacious. Breakfast there had a relatively small selection but was perfectly sufficient for me, and during happy hour there was a generous food offering. The drink selection was a bit more limited but still adequate.

Communication with some of the staff in English could occasionally be a bit challenging compared to other hotels in Shanghai, but using the Marriott app for written requests worked very well.

The location in the Jing’an District on Beijing Road is very central. It’s only a short walk to Nanjing Road with its many shopping malls, and there are also plenty of restaurants and bars in the surrounding area.

Overall a very solid stay. The hotel works well for both business and leisure travelers, especially if you enjoy traditional, opulent luxury hotels with a classic feel.

2026-03-05 via Tripadvisor
B
Bojana couple me
10
2026-02-26 via Nuitee
H
hobyd1 Business Park City, Utah
10
Favorite Hotels in Shanghai (and World)
Pros:

One of my favorite business hotels in Shanghai (and and the world). Amazing rooms. Good location. Nice pool and pretty good gym. Easy run to the Bund. Great service.

2026-02-21 via Tripadvisor