Shin Osaka Washington Hotel Plaza

Hotels
7.7 (3014 reviews)
Yodogawa-ku Nishinakajima 5-5-15 , Osaka , jp

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Massage services
Coffee Shop on site
Fire extinguishers
See all facilities

Review Highlights

Pros:
Excellent location near transportation
Friendly and helpful staff
Cons:
Issues with cleanliness in some rooms
Ventilation and room amenities could be improved

Categories

Cleanliness
6.44
Some reviewers mentioned an overall lack of cleanliness and specific issues like debris left in the room.
Service
8.41
Several guests praised staff for their helpfulness and friendliness.
Location
8.95
The location was frequently highlighted as a major positive factor, being close to the train station.
Room Quality
6.9
Mixed sentiments; while some enjoyed comfortable rooms, others noted issues with ventilation and bedding.
Amenities
7.93
Generally praised, but there were requests for additional items like bottled water.
Value for Money
7.89
Positive remarks regarding cost relative to convenience and quality.
Food and Beverage
7.44
Guests enjoyed the breakfast offerings, though some felt the food options could be improved.
Overall Experience
7.61
Overall satisfaction reflected mixed reviews, balancing positives like location against negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:35

Property Description

Convenient Location and Comfortable Stay

Washington Hotel Plaza is ideally located just a 5-minute walk from Shin Osaka Shinkansen Station, offering simple guest rooms with free wired internet. Enjoy city views from the 23rd floor where two restaurants serve delectable Japanese and Chinese cuisine.

Modern Amenities and Relaxing Activities

The air-conditioned rooms feature LCD TVs, video-on-demand, and en suite bathrooms with complimentary toiletries. Guests can unwind with in-room massages, hit the gym, or take advantage of the 24/7 front desk services including luggage storage.

Culinary Delights and Stunning Views

Indulge in signature shabu-shabu at Japanese restaurant Ginza or savor gourmet Chinese dishes at China Table while admiring the gorgeous city skyline. Start your day with a hearty breakfast buffet at China Table on the 23rd floor.

Book your stay at Washington Hotel Plaza now for a memorable experience in Osaka!

Important information:

Vehicle height limit for on-site parking: 5'1"An accommodation tax per person, per night is not included in the price and must be paid at the property.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KIX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 2420 per day.

Location

Guest Reviews

7.7
Based on 3014 reviews
Cleanliness: 6.44
Service: 8.41
Location: 8.95
Room Quality: 6.9
Amenities: 7.93
Value for Money: 7.89
Food and Beverage: 7.44
Overall Experience: 7.61
K
KAIWA solo_traveller jp
8
2026-04-18 via Nuitee
N
Naranbat couple mn
10
2026-04-18 via Nuitee
E
Eric solo_traveller us
10
Convenient spot with excellent breakfast right next to Shin-Osaka Station
Pros:

Breakfast is wonderful (I was genuinely surprised) with some dishes rotating out every morning to keep it interesting. Room views are surprisingly nice. Desk and chair in the room are good enough for light laptop work/coding. Location is very close to Shin-Osaka Station making it a great base for exploring nearby cities. There is a Lawson convenience store on the 1st floor, which is very useful. Coin-laundry washes and dries in one go for 500 yen and does a great job if you follow the recommendations and fill it halfway.

Cons:

The pillow is a little bit firm. It has two sides, one that has beads and the other that has feathers, but in practice, the feather side isn't really soft. Highly recommend asking for a 2nd pillow.

2026-04-17 via Nuitee
今井 extended_group jp
9
まぁ普通です
Cons:

冷温水設備のエアコンがダメですね…
室温コントロールがしにくい

2026-04-16 via Nuitee
extended_group jp
8
2026-04-16 via Nuitee
伸子 solo_traveller jp
8
2026-04-16 via Nuitee
K
Kenji solo_traveller jp
7
Pros:

清潔感があって部屋も広すぎず狭すぎずでちょうど良かった

2026-04-15 via Nuitee
solo_traveller jp
8
2026-04-15 via Nuitee
M
Manami solo_traveller jp
10
2026-04-14 via Nuitee
O
Osamu solo_traveller jp
8
2026-04-14 via Nuitee
J
Jonathan Kevin Perera solo_traveller fr
9
Greta
Pros:

Location was great, everyone friendly, good restaurant, breakfast

Cons:

Vending machine out of nearly all products

2026-04-14 via Nuitee
C
Carl solo_traveller au
6
Pros:

Proximity to Shin-Osaka station is a short walk.

Cons:

Bed is a concrete slab and their advertised comfort pillow is a dried bag of concrete. You have to turn the fridge on if you want to use it. Whis means it's hot to start with. No others available when requested. Aircon temp can't be adjusted.

2026-04-14 via Nuitee
T
Takashi extended_group jp
9
2026-04-13 via Nuitee
K
Kei solo_traveller jp
5
まあまあ
Pros:

朝食がおいしかった

Cons:

アメニティが貧弱だった

2026-04-13 via Nuitee
T
TRACY couple sg
7
Pros:

Location is excellent, value for money, breakfast spread 👍🏻

Cons:

Weak aircon, small space, pillows not the most comfortable

2026-04-12 via Nuitee
M
MAYUMI solo_traveller jp
7
2026-04-12 via Nuitee
S
satoru solo_traveller jp
6
外国人の多さが目立った
Pros:

朝食

Cons:

特になし

2026-04-12 via Nuitee
solo_traveller jp
8
2026-04-11 via Nuitee
K
KIYOSHI solo_traveller jp
8
2026-04-11 via Nuitee
K
KATSUHARU solo_traveller jp
8
2026-04-11 via Nuitee