Shin Osaka Washington Hotel Plaza

Hotels
7.7 (3356 reviews)
Yodogawa-ku Nishinakajima 5-5-15 , Osaka , JP
+81 6-6303-8111

listing image 1
Show all photos
Paid

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Excellent location near transportation
Friendly and helpful staff
Cons:
Issues with cleanliness in some rooms
Ventilation and room amenities could be improved

Categories

Cleanliness
6.44
Some reviewers mentioned an overall lack of cleanliness and specific issues like debris left in the room.
Service
8.41
Several guests praised staff for their helpfulness and friendliness.
Location
8.95
The location was frequently highlighted as a major positive factor, being close to the train station.
Room Quality
6.9
Mixed sentiments; while some enjoyed comfortable rooms, others noted issues with ventilation and bedding.
Amenities
7.93
Generally praised, but there were requests for additional items like bottled water.
Value for Money
7.89
Positive remarks regarding cost relative to convenience and quality.
Food and Beverage
7.44
Guests enjoyed the breakfast offerings, though some felt the food options could be improved.
Overall Experience
7.61
Overall satisfaction reflected mixed reviews, balancing positives like location against negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:35

Property Description

Convenient Location and Comfortable Stay

Washington Hotel Plaza is ideally located just a 5-minute walk from Shin Osaka Shinkansen Station, offering simple guest rooms with free wired internet. Enjoy city views from the 23rd floor where two restaurants serve delectable Japanese and Chinese cuisine.

Modern Amenities and Relaxing Activities

The air-conditioned rooms feature LCD TVs, video-on-demand, and en suite bathrooms with complimentary toiletries. Guests can unwind with in-room massages, hit the gym, or take advantage of the 24/7 front desk services including luggage storage.

Culinary Delights and Stunning Views

Indulge in signature shabu-shabu at Japanese restaurant Ginza or savor gourmet Chinese dishes at China Table while admiring the gorgeous city skyline. Start your day with a hearty breakfast buffet at China Table on the 23rd floor.

Book your stay at Washington Hotel Plaza now for a memorable experience in Osaka!

Important information:

Vehicle height limit for on-site parking: 5'1"An accommodation tax per person, per night is not included in the price and must be paid at the property.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KIX

Location

Guest Reviews

7.7
Based on 3356 reviews
Cleanliness: 6.44
Service: 8.41
Location: 8.95
Room Quality: 6.9
Amenities: 7.93
Value for Money: 7.89
Food and Beverage: 7.44
Overall Experience: 7.61
戸張 • solo_traveller • jp
7
2026-10-24 • via Nuitee
M
Minako • solo_traveller • jp
8
駅から近く、よかった
Pros:

洗面用コップがガラスで高級感があった

Cons:

朝、自販機の水が売り切れだった

2026-10-24 • via Nuitee
H
HIFUMI • family_with_children • jp
10
2026-10-23 • via Nuitee
A
Andrea • family_with_children • at
9
Pros:

Die Lage extrem nahe zum Bahnhof und schöner Ausblick

2026-10-22 • via Nuitee
N
NAOKO • solo_traveller • jp
7
良かったです
Pros:

清潔。
備品なども清潔だった

Cons:

新大阪からの行き方が分かりづらかった

2026-10-21 • via Nuitee
C
CHIAKI • solo_traveller • jp
10
2026-10-21 • via Nuitee
M
Marika • solo_traveller • jp
9
2026-10-19 • via Nuitee
S
Shuji • solo_traveller • jp
8
グット
Pros:

スタッフの対応

Cons:

携帯の充電機が充電しなかった

2026-10-19 • via Nuitee
T
Tadahiro • solo_traveller • jp
9
ナイス
2026-10-18 • via Nuitee
S
Shuji • solo_traveller • jp
8
Good
Pros:

ダブル予約に知らない内になっていて、親切に対応してくれた。

Cons:

ブッキングコムの予約がなぜダブルになっていたか？不明。

2026-10-16 • via Nuitee
J
Junichiro • solo_traveller • jp
8
2026-10-12 • via Nuitee
喜恵 • solo_traveller • jp
6
Pros:

新大阪駅から、近くて移動するのにとても便利でした。
お部屋もキレイでした。
朝食も美味しかったです。

Cons:

枕が最悪でした。
固くて、女性には高さがありすぎて、首がいたくなり、夜中に枕をどけました。
もう少し寝心地が良いまくらをおいてください。

2026-10-11 • via Nuitee
上田 • solo_traveller • jp
8
快適な宿泊だった。
Pros:

綺麗に清掃されていて快適に過ごせた。

Cons:

朝食は美味しいかったけど、人が多くゆっくりできなかった。

2026-10-10 • via Nuitee
S
Sally • couple • au
5
2026-10-10 • via Nuitee
S
SATOMI • solo_traveller • jp
7
2026-10-08 • via Nuitee
K
Kouji • solo_traveller • jp
8
2026-10-08 • via Nuitee
R
RYOGA • solo_traveller • jp
5
2026-10-08 • via Nuitee
J
JUN • solo_traveller • jp
7
無事に過ごせました
Pros:

朝食が美味しかった。

Cons:

クリーニングサービスがあると良かった。以前はあったそうです。洗濯機が全て埋まっていて、それを待って洗濯と取り込みをしたので就寝が遅くなった。
喫煙室だったが、さすがに臭いがキツかった。

2026-10-07 • via Nuitee
X
Xiaojie • solo_traveller • jp
4
せめて連泊のお客さんに騒音が少ない部屋を配分してほしい
Pros:

清潔

Cons:

電車の音、飛行機の音、うるさかった。

2026-10-07 • via Nuitee
S
shinichi • solo_traveller • jp
8
駅近
2026-09-18 • via Nuitee