Kumamoto Washington Hotel Plaza

Hotels
8.4 (1244 reviews)
Chuo Shimotori 2-3-10 , Kumamoto , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Physical distancing rules followed
Cashless payment available
Fire extinguishers
See all facilities

Review Highlights

Pros:
Helpful staff
Clean rooms
Convenient location
Good breakfast selection
Great amenities
Cons:
Small bed for two people
Noise from surroundings
Occasional issues with towel supplies

Categories

Cleanliness
8.19
Reviews consistently mention cleanliness, with positive sentiments but occasional mentions of issues like a lack of sufficient towels.
Service
8.66
Guests noted helpful and attentive staff, enhancing the overall experience.
Location
8.81
Many reviews highlight the convenient location close to attractions and public transport.
Room Quality
8.36
The room sizes and comfort received favorable comments, although some concerns about bed sizes were noted.
Amenities
8.49
The onsen and public bath facilities received good feedback, along with the additional services provided.
Value for Money
8.04
While generally good value, some reviews expressed that the price could be better matched with available service levels.
Food and Beverage
8.3
Breakfast and on-site dining received numerous compliments, though there were suggestions for improvement in meal variety.
Overall Experience
8.37
Positive experiences overall, with guests expressing satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:17

Property Description

Convenient Location: Located just a 5-minute walk from Karashimacho Tram Station, Kumamoto Washington Hotel Plaza offers easy access to transportation.

Comfortable Rooms: Enjoy rooms with free wired internet, flat-screen TV with VOD system, and amenities like a fridge, electric kettle, and en suite bathroom.

Dining Options: Indulge in seasonal Japanese meals on tatami floors at Sanjusangendo or savor a breakfast buffet at Café de Paris.

Book your stay at Kumamoto Washington Hotel Plaza for a convenient and comfortable experience with delicious dining options.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KIX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs JPY 1200 per day.

Location

Guest Reviews

8.4
Based on 1244 reviews
Cleanliness: 8.19
Service: 8.66
Location: 8.81
Room Quality: 8.36
Amenities: 8.49
Value for Money: 8.04
Food and Beverage: 8.3
Overall Experience: 8.37
C
Chika • extended_group • jp
8
寝るだけなら快適
Pros:

繁華街すぐなのでアクセスよし
部屋が清潔かつ広めで嬉しい
女風呂は、暗証番号必須で安心

Cons:

枕を選ぼうとしたらほとんど無くて困った

2026-04-16 • via Nuitee
P
Park • solo_traveller • kr
8
2026-04-13 • via Nuitee
T
tomofumi • family_with_children • jp
8
2026-04-08 • via Nuitee
T
Thibaut • family_with_children • fr
8
2026-04-08 • via Nuitee
Y
Yoko • extended_group • jp
8
くつろげた。夜のカレーのサービスもありがたかった。
Pros:

部屋のセンスがとてもよかった。大浴場がよかった。

Cons:

特になし

2026-04-05 • via Nuitee
Y
Yu Hsiang • extended_group • tw
9
2026-04-03 • via Nuitee
D
DAI • solo_traveller • jp
2
2026-04-02 • via Nuitee
H
Higashikokubaru • family_with_children • jp
7
注意点
Pros:

部屋が思っていたよりも広くて綺麗だった。

Cons:

複数人でエレベーターを乗るとき、違う階の人が降りるためには自分が1回出る必要があり、この時にエレベーターに再度乗ろうとしたら
扉が閉まるのが速くて挟まれそうになった。危うく怪我をするところだった。

2026-04-02 • via Nuitee
近藤 • solo_traveller • jp
7
2026-03-30 • via Nuitee
O
OSAMU • couple • jp
5
Cons:

朝のエレベーターの混雑が嫌でした

2026-03-29 • via Nuitee
T
takasi • solo_traveller • jp
10
2026-03-28 • via Nuitee
貴美子 • solo_traveller • jp
8
大浴場がお得
Pros:

大浴場がある
部屋の机、椅子が広くて使いやすい

Cons:

景色は見えません

2026-03-28 • via Nuitee
Y
yoshimi • solo_traveller • jp
7
2026-03-26 • via Nuitee
森田 • family_with_children • jp
9
とても良かったです
Pros:

部屋が新しくて綺麗だった

Cons:

エレベーターが遅かった

2026-03-26 • via Nuitee
D
Daisuke • solo_traveller • jp
9
熊本ならここがいいなと思いました
Pros:

繁華街に近く非常にロケーションがよかったです
近くに熊本ラーメンの美味しいお店があってよかったです

Cons:

特にないです

2026-03-24 • via Nuitee
T
Takuya • solo_traveller • jp
7
2026-03-22 • via Nuitee
Y
yoshio • solo_traveller • jp
10
2026-03-22 • via Nuitee
金田 • couple • jp
8
2026-03-22 • via Nuitee
M
Mei Hui • extended_group • tw
9
Pros:

笑容親切的員工讓整趟旅遊增色良多。

2026-03-22 • via Nuitee
K
KOUKI • couple • jp
10
2026-03-21 • via Nuitee