Kumamoto Washington Hotel Plaza

Hotels
8.4 (1387 reviews)
Chuo Shimotori 2-3-10 , Kumamoto , JP
+81 96-355-0410

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Helpful staff
Clean rooms
Convenient location
Good breakfast selection
Great amenities
Cons:
Small bed for two people
Noise from surroundings
Occasional issues with towel supplies

Categories

Cleanliness
8.19
Reviews consistently mention cleanliness, with positive sentiments but occasional mentions of issues like a lack of sufficient towels.
Service
8.66
Guests noted helpful and attentive staff, enhancing the overall experience.
Location
8.81
Many reviews highlight the convenient location close to attractions and public transport.
Room Quality
8.36
The room sizes and comfort received favorable comments, although some concerns about bed sizes were noted.
Amenities
8.49
The onsen and public bath facilities received good feedback, along with the additional services provided.
Value for Money
8.04
While generally good value, some reviews expressed that the price could be better matched with available service levels.
Food and Beverage
8.3
Breakfast and on-site dining received numerous compliments, though there were suggestions for improvement in meal variety.
Overall Experience
8.37
Positive experiences overall, with guests expressing satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:17

Property Description

Convenient Location: Located just a 5-minute walk from Karashimacho Tram Station, Kumamoto Washington Hotel Plaza offers easy access to transportation.

Comfortable Rooms: Enjoy rooms with free wired internet, flat-screen TV with VOD system, and amenities like a fridge, electric kettle, and en suite bathroom.

Dining Options: Indulge in seasonal Japanese meals on tatami floors at Sanjusangendo or savor a breakfast buffet at Café de Paris.

Book your stay at Kumamoto Washington Hotel Plaza for a convenient and comfortable experience with delicious dining options.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KIX

Location

Guest Reviews

8.4
Based on 1387 reviews
Cleanliness: 8.19
Service: 8.66
Location: 8.81
Room Quality: 8.36
Amenities: 8.49
Value for Money: 8.04
Food and Beverage: 8.3
Overall Experience: 8.37
Y
Yuri • solo_traveller • jp
8
快適
Pros:

とてもきれいに清掃されている、食事処のスタッフさんの挨拶も気持ちが良い

Cons:

洗面とトイレがはなれていた

2026-10-30 • via Nuitee
M
Mieko • solo_traveller • au
9
Pros:

スタッフがとても親切
良いロケーション

2026-10-30 • via Nuitee
B
Beatriz • couple • es
9
Pros:

Es una habitación que para ser Japón está muy bien de tamaño, cabíamos dos personas y sus maletas sin problema. El desayuno muy recomendable, mucha variedad y rico. Estaba bien situado respecto a los puntos de interés

2026-10-28 • via Nuitee
北添 • solo_traveller • jp
7
2026-10-28 • via Nuitee
太田 • solo_traveller • jp
9
Pros:

街中で提携先の駐車場も目の前にあり、大浴場もあって良かった！

Cons:

若干、エレベーターが待たされる

2026-10-28 • via Nuitee
K
KOHEI • extended_group • jp
10
2026-10-26 • via Nuitee
F
Fumiaki • extended_group • jp
8
グッド
Pros:

立地場所が良かった。また朝食、風呂上がりのアイス、夜食のカレーサービスは最高に良かった。

Cons:

なし

2026-10-26 • via Nuitee
A
Akira • solo_traveller • jp
10
2026-10-25 • via Nuitee
I
Izumi • solo_traveller • jp
9
Pros:

室内のデスクとチェアの位置

Cons:

ない

2026-10-23 • via Nuitee
K
Kotomi • couple • jp
10
2026-10-20 • via Nuitee
T
tomohiro • extended_group • jp
10
2026-10-20 • via Nuitee
N
NOBUO • solo_traveller • jp
8
良かったです
Pros:

繁華街に近く　非常に便利

Cons:

申し込み時の宿泊金額と差違が…
復興割引　シニア割引　適用されず…

2026-10-19 • via Nuitee
S
SHIGEYUKI • solo_traveller • jp
7
2026-10-19 • via Nuitee
T
Takeshi • solo_traveller • jp
8
2026-10-18 • via Nuitee
張永松 • solo_traveller • tw
9
2026-10-17 • via Nuitee
F
FUTOSHI • solo_traveller • jp
10
Pros:

ロケーション、お風呂、料金、フロントの対応

Cons:

喫煙室に吸い殻がたまるときが多いので、
その点だけ気になりましたm(_ _)m
ゴミ箱があるのは有難いです。

2026-10-17 • via Nuitee
キキゴロー • solo_traveller • jp
10
Pros:

大浴場あり
アイスかヤクルトのサービスもあり
立地もよい

Cons:

周りは歓楽街です

2026-10-16 • via Nuitee
N
Naomi • solo_traveller • jp
7
良い経験でした!
2026-10-15 • via Nuitee
M
MeiWah • extended_group • jp
9
2026-10-15 • via Nuitee
思齊 • couple • tw
8
Pros:

位置非常方便

Cons:

房間內的熱水壺髒

2026-10-14 • via Nuitee