Kumamoto Washington Hotel Plaza

Hotels
8.4 (1244 reviews)
Chuo Shimotori 2-3-10 , Kumamoto , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Physical distancing rules followed
Cashless payment available
Fire extinguishers
See all facilities

Review Highlights

Pros:
Helpful staff
Clean rooms
Convenient location
Good breakfast selection
Great amenities
Cons:
Small bed for two people
Noise from surroundings
Occasional issues with towel supplies

Categories

Cleanliness
8.19
Reviews consistently mention cleanliness, with positive sentiments but occasional mentions of issues like a lack of sufficient towels.
Service
8.66
Guests noted helpful and attentive staff, enhancing the overall experience.
Location
8.81
Many reviews highlight the convenient location close to attractions and public transport.
Room Quality
8.36
The room sizes and comfort received favorable comments, although some concerns about bed sizes were noted.
Amenities
8.49
The onsen and public bath facilities received good feedback, along with the additional services provided.
Value for Money
8.04
While generally good value, some reviews expressed that the price could be better matched with available service levels.
Food and Beverage
8.3
Breakfast and on-site dining received numerous compliments, though there were suggestions for improvement in meal variety.
Overall Experience
8.37
Positive experiences overall, with guests expressing satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:17

Property Description

Convenient Location: Located just a 5-minute walk from Karashimacho Tram Station, Kumamoto Washington Hotel Plaza offers easy access to transportation.

Comfortable Rooms: Enjoy rooms with free wired internet, flat-screen TV with VOD system, and amenities like a fridge, electric kettle, and en suite bathroom.

Dining Options: Indulge in seasonal Japanese meals on tatami floors at Sanjusangendo or savor a breakfast buffet at Café de Paris.

Book your stay at Kumamoto Washington Hotel Plaza for a convenient and comfortable experience with delicious dining options.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KIX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs JPY 1200 per day.

Location

Guest Reviews

8.4
Based on 1244 reviews
Cleanliness: 8.19
Service: 8.66
Location: 8.81
Room Quality: 8.36
Amenities: 8.49
Value for Money: 8.04
Food and Beverage: 8.3
Overall Experience: 8.37
I
IZUMI • solo_traveller • jp
10
2026-03-05 • via Nuitee
G
Gyuhyeon • extended_group • kr
10
Pros:

직원 친절
조식 맛있음
특히, 대욕장에 이 가격이면 굿!

2026-03-04 • via Nuitee
J
Joyce • family_with_children • tw
9
2026-03-02 • via Nuitee
菊池 • solo_traveller • jp
9
良いと思います。
Pros:

チェックイン、アウトも簡単でした。

Cons:

レストランでの眺望は残念です。

2026-02-28 • via Nuitee
K
KANAKO • couple • jp
8
2026-02-27 • via Nuitee
北岡 • solo_traveller • jp
8
スタッフが親切で室内が清潔！
Pros:

室内が清潔である。
スタッフも親切に対応してくれる。

Cons:

なし

2026-02-27 • via Nuitee
なな • couple • jp
8
Pros:

立地が良い
清潔感がある
大学入試で利用、バスターミナルやバスの時刻表が貼り出してあり分かりやすかった
受験生にキットカットのプレゼントがあった

Cons:

特にありません

2026-02-26 • via Nuitee
神田 • solo_traveller • jp
8
2026-02-26 • via Nuitee
K
Kai • solo_traveller • jp
8
便利な立地なのに騒音も気にならず快適でした
Pros:

リニューアルされた内装でとても綺麗でした。ベッドの寝心地もよし

Cons:

シャワーヘッドが何処かの安物で、新しいのにヘッドの隙間からお湯がだだ漏れ。
ホテルの評価って設備の新しさや清潔感、スタッフの応対品質の2大要素で決まると思うんだけどな。

2026-02-25 • via Nuitee
A
akihiko • solo_traveller • jp
6
2026-02-25 • via Nuitee
英次 • solo_traveller • jp
7
Cons:

インバウンド、海外の方のマナーが悪かったです。エレベーターへの乗車順序を守らない、ロビーで大きな声でしゃべるなど。。。ホテル側からの注意も必要かと考えます。

2026-02-23 • via Nuitee
T
TADUME • couple • jp
3
残念
Pros:

テレビにYouTubeなどが見れた事

Cons:

上の階の音が頻繁に聞こえてうるさかった。朝方は、トイレから下水の匂いがして臭かった。

2026-02-23 • via Nuitee
蕙霙 • extended_group • tw
10
2026-02-22 • via Nuitee
ヤッサン • solo_traveller • jp
8
Pros:

食事、繁華街に近い、大浴場

Cons:

TV動画がほぼ全て有料。ダブルベッドの部屋もあれば良いかな？

2026-02-22 • via Nuitee
丸山 • solo_traveller • jp
8
2026-02-12 • via Nuitee
M
MASAHIKO • solo_traveller • jp
7
2026-02-12 • via Nuitee
貴博 • solo_traveller • jp
9
2026-02-08 • via Nuitee
Y
yosuke • couple • jp
10
2026-02-08 • via Nuitee
K
Keiji • solo_traveller • jp
8
2026-01-31 • via Nuitee
C
Che Yuan • extended_group • tw
9
2026-01-29 • via Nuitee