Kumamoto Washington Hotel Plaza

Hotels
8.4 (1244 reviews)
Chuo Shimotori 2-3-10 , Kumamoto , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Physical distancing rules followed
Cashless payment available
Fire extinguishers
See all facilities

Review Highlights

Pros:
Helpful staff
Clean rooms
Convenient location
Good breakfast selection
Great amenities
Cons:
Small bed for two people
Noise from surroundings
Occasional issues with towel supplies

Categories

Cleanliness
8.19
Reviews consistently mention cleanliness, with positive sentiments but occasional mentions of issues like a lack of sufficient towels.
Service
8.66
Guests noted helpful and attentive staff, enhancing the overall experience.
Location
8.81
Many reviews highlight the convenient location close to attractions and public transport.
Room Quality
8.36
The room sizes and comfort received favorable comments, although some concerns about bed sizes were noted.
Amenities
8.49
The onsen and public bath facilities received good feedback, along with the additional services provided.
Value for Money
8.04
While generally good value, some reviews expressed that the price could be better matched with available service levels.
Food and Beverage
8.3
Breakfast and on-site dining received numerous compliments, though there were suggestions for improvement in meal variety.
Overall Experience
8.37
Positive experiences overall, with guests expressing satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:17

Property Description

Convenient Location: Located just a 5-minute walk from Karashimacho Tram Station, Kumamoto Washington Hotel Plaza offers easy access to transportation.

Comfortable Rooms: Enjoy rooms with free wired internet, flat-screen TV with VOD system, and amenities like a fridge, electric kettle, and en suite bathroom.

Dining Options: Indulge in seasonal Japanese meals on tatami floors at Sanjusangendo or savor a breakfast buffet at Café de Paris.

Book your stay at Kumamoto Washington Hotel Plaza for a convenient and comfortable experience with delicious dining options.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KIX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs JPY 1200 per day.

Location

Guest Reviews

8.4
Based on 1244 reviews
Cleanliness: 8.19
Service: 8.66
Location: 8.81
Room Quality: 8.36
Amenities: 8.49
Value for Money: 8.04
Food and Beverage: 8.3
Overall Experience: 8.37
M
MASAHIKO • solo_traveller • jp
7
2026-02-12 • via Nuitee
丸山 • solo_traveller • jp
8
2026-02-12 • via Nuitee
貴博 • solo_traveller • jp
9
2026-02-08 • via Nuitee
Y
yosuke • couple • jp
10
2026-02-08 • via Nuitee
K
Keiji • solo_traveller • jp
8
2026-01-31 • via Nuitee
C
Che Yuan • extended_group • tw
9
2026-01-29 • via Nuitee
Y
Yuto • solo_traveller • jp
9
Pros:

場所
大浴場

Cons:

特に無し

2026-01-28 • via Nuitee
K
KEIKO • couple • jp
10
2026-01-27 • via Nuitee
Y
yuichi • extended_group • jp
8
Pros:

利便性がとても良いホテルです

2026-01-26 • via Nuitee
Y
yamaji • solo_traveller • jp
8
部屋は狭くとも、余りある利便性
Pros:

　繁華街に近く、非常に便利だった。

Cons:

　セキュリティの面がしっかりしている分、エレベーターではカードをかざす必要があり、手があいてない時に面倒であった。

2026-01-23 • via Nuitee
Y
Yasushi • extended_group • jp
5
普通
Pros:

繁華街が近い

2026-01-22 • via Nuitee
M
makoto • solo_traveller • jp
10
いつも対応よくしていただきありがとうございます
2026-01-20 • via Nuitee
M
MAKOTO • solo_traveller • jp
8
2026-01-20 • via Nuitee
Y
YOUKO • extended_group • jp
10
大満足
Pros:

朝食に太平燕が有り、食べてみたかったので嬉しかった
トッピング付きのカレーも有り充実して満足(^｡^)
大浴場も清潔でアイスとヤクルトのサービスが有りこちらも嬉しいサービス
フロントの方も丁寧な対応で好印象

Cons:

無し

2026-01-20 • via Nuitee
K
Kentaro • solo_traveller • jp
8
2026-01-20 • via Nuitee
T
Tsuyoshi • solo_traveller • jp
7
概ね良し
Pros:

仕事、観光両方ともに便利でした。

Cons:

日本人か外国人か分からないが20時頃から22時くらいまでずっと大声で廊下で雑談したり、扉を勢いよく開け閉めする騒音、震度がかなり気になりました。

2026-01-20 • via Nuitee
N
NAOKI • solo_traveller • jp
8
2026-01-20 • via Nuitee
J
jina • couple • kr
7
2026-01-20 • via Nuitee
R
ryuji • solo_traveller • jp
10
駐車場係の方が台車などすぐ対応して貰ったり気さくで良かった。
Pros:

以前より部屋が広かった

Cons:

施設では無いが近隣に比べて料金が少し高い

2026-01-19 • via Nuitee
M
Minamoto • solo_traveller • jp
8
2026-01-19 • via Nuitee