Sotetsu Grand Fresa Osaka-Namba

Hotels
Sotetsu Grand Fresa
8 (3871 reviews)
Chuo-ku Nippombashi 1-1-13 , Osaka , jp

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Massage services
Currency exchange
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Cons:
Service
Food and Beverage

Categories

Cleanliness
7.96
General sentiment indicating the hotel is clean and comfortable.
Service
8.43
Mixed reviews; some staff were rude, but others were very helpful.
Location
8.97
Excellent location close to Dotonbori and transport links.
Room Quality
7.42
Rooms are small, common for Japanese hotels, but overall decent.
Amenities
8.45
Breakfast and additional amenities received positive mentions.
Value for Money
7.91
Generally considered good value for the location.
Food and Beverage
6.96
Breakfast options were lacking variety and not well received by some guests.
Overall Experience
7.93
Most guests reported a pleasant stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:04

Property Description

Modern Comfort in Osaka

Convenient Location: Situated just a 2-minute walk from Nippombashi Station, our hotel offers easy access to popular attractions like Dotonbori and Osaka Castle.

Cozy Accommodations: Each room is equipped with a TV, kettle, and private bathroom for your comfort. Enjoy complimentary slippers and toiletries during your stay.

Exceptional Service: Our 24-hour front desk ensures that your needs are met promptly. Explore nearby landmarks such as Glico Man Sign and Namba CITY shopping mall.

Experience the best of Osaka at Sotetsu Grand Fresa Osaka-Namba. Book your stay now for an unforgettable trip!

Important information:

Please note that renovation work on the rooms and common areas will be carried out from November 17, 2025, Monday, to December 31, 2026, Thursday, from 9:00 to 15:00.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 3871 reviews
Cleanliness: 7.96
Service: 8.43
Location: 8.97
Room Quality: 7.42
Amenities: 8.45
Value for Money: 7.91
Food and Beverage: 6.96
Overall Experience: 7.93
M
Ma Leilani solo_traveller ph
10
2026-06-07 via Nuitee
M
Miriam extended_group es
9
Todo muy bien
Pros:

El personal muy amable la verdad.
Las habitaciones limpias y cómodas.
Disponibles muchos amenities, cualquier cosa que necesites está disponible.
Repetiría!

2026-06-06 via Nuitee
P
Pun Magar couple us
10
2026-06-06 via Nuitee
R
Ruben solo_traveller mx
8
Good hotel, close to dotonbori.
Pros:

Nice, clean room, good location.

Cons:

Bathroom is too small.

2026-06-06 via Nuitee
K
Kim solo_traveller kr
7
Pros:

직원분들도 친절하고 좋았다. 숙소도 넓고 아늑했습니다.

Cons:

냉장고 대신에 쿨러가 있어서 조금 아쉬웠다. 그래서 냉장/냉동 보관이 필요한 식품을 사면 당일에 먹어야했었다.

2026-06-06 via Nuitee
Y
Yojiro solo_traveller jp
5
2026-06-05 via Nuitee
I
ismail couple tr
10
2026-06-05 via Nuitee
N
Nadia solo_traveller fr
10
2026-06-05 via Nuitee
J
James solo_traveller gb
8
Pros:

The reception staff were very helpful. Th location is is ideal for Dotonburi. The room had a safety deposit box

2026-06-05 via Nuitee
S
Shiang Ting family_with_children tw
7
2026-06-04 via Nuitee
L
Lumen family_with_children us
9
good location but rooms are extremely small, you can only have 2 luggages
Pros:

location

Cons:

rooms are too small!!!

2026-06-04 via Nuitee
Y
Yosuke couple jp
8
2026-06-04 via Nuitee
G
Germarik solo_traveller de
10
Pros:

Ein einfaches gutes japanisches Business Hotel.
Relativ kleines aber völlig ausreichendes Zimmer - relativ modern und hell.
Gut erreichbare Lage nahe des Namba Walks, gutes Frühstück und nette kostenlose Amenities (Lotion, Sonnencrem, Badesalz, Kaffe/grüner Tee etc.) bei völlig fairem Zimmerpreis.

2026-06-04 via Nuitee
Y
YICHAO solo_traveller cn
9
2026-06-04 via Nuitee
K
Kelvin extended_group ph
10
Loved our stay at Sotetsu Grand Fresa Osaka-Namba! The staff were friendly, helpful, and always welcoming. The location
Pros:

Love the location… its near to almost everything. The staff are great!

Cons:

None. Everything was great.

2026-06-04 via Nuitee
T
Thouma couple mv
8
2026-06-03 via Nuitee
M
Mayumi couple jp
8
お得
Pros:

ロケーションが良い

Cons:

wifiの接続状況が悪い時があった

2026-06-03 via Nuitee
M
Mei W solo_traveller au
9
2026-06-02 via Nuitee
M
Mei W solo_traveller au
9
2026-06-02 via Nuitee
M
Mohamed Alaa solo_traveller sa
3
Pros:

The location

Cons:

The floors especially 7th floor smelled so bad.
Rooms are incredibly small.

2026-06-02 via Nuitee