Hotel Restaurant Charbonnel

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8.5 (232 reviews)
57 rue Gambetta , Brantôme , fr
+33 5 53 05 70 15

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Restaurant
Room service
Heating
Terrace
Family rooms
Pets allowed
Hiking
See all facilities

Review Highlights

Pros:
Great location
Clean and comfortable rooms
Cons:
Poor service experience
High prices for food and rooms

Categories

Cleanliness
8.64
The room was clean and comfortable, but some reviews suggest disappointment with the overall experience.
Service
8.11
The staff were described as abrupt and almost rude in some cases, which impacted the service experience.
Location
9.65
Multiple reviews praised the excellent location of the hotel.
Room Quality
8.6
There were mixed feelings about the room quality, particularly regarding the annex and lack of amenities.
Amenities
8.13
Several reviews noted missing amenities such as tea/coffee making facilities.
Value for Money
8.09
The price was considered high relative to the value and experience provided.
Food and Beverage
7.64
Dissatisfaction was expressed regarding the dinner in the restaurant and the overall quality of food.
Overall Experience
9.11
Though there were issues, the overall sentiment remains positive for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 01:40

Property Description

Riverfront Elegance

Elegant Guest Rooms: Individually decorated rooms with classical decor, soundproofing, TV, work desk, and private bathrooms.

Gastronomic Delights: Enjoy regional cuisine at the à la carte restaurant with a flowery terrace overlooking the River Dronne, plus a bar and buffet breakfast.

Activities Galore: Explore nearby canoeing, fishing, and hiking options.

Book your stay at Hotel Restaurant Charbonnel for a delightful riverside experience.

Important information:

Please note that family and quadruple rooms are located in an annex building, located about 50 yards away.

Pets are charged EUR 5 per day per pet.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOD

Location

Guest Reviews

8.5
Based on 232 reviews
Cleanliness: 8.64
Service: 8.11
Location: 9.65
Room Quality: 8.6
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 7.64
Overall Experience: 9.11
H
HABIB • solo_traveller • fr
8
Trop cher
Pros:

Emplacement
Ameublement et décoration

Cons:

Petit déjeuner,rationné ,sans buffet et facturé quand même à 20 €.

2026-09-19 • via Nuitee
J
James • couple • us
10
2026-09-19 • via Nuitee
G
Ghesquiere • solo_traveller • ch
6
Cons:

Prijs kwaliteit verhouding
Moeilijk bereikbaar voor mensen met een beperking (geen lift in de accommodatie)

2026-09-15 • via Nuitee
F
Françoise • solo_traveller • be
8
Pros:

Gentillesse du personnel. Magnifique vue. Excellence du restaurant.

Cons:

L'étroitesse du lit. Et le manque dinsonorisation. Des personnes arrivées tardivement ont fait tant de bruit qu'il était impossible de dormir alors que nous avions une.longue route a faire.

2026-09-15 • via Nuitee
E
Emilio Fabián • solo_traveller • ar
10
2026-09-15 • via Nuitee
T
thierry • couple • fr
9
Belle hostellerie avec beaucoup de grands espaces de detente
2026-09-14 • via Nuitee
A
Andrew • couple • gb
10
Great stay. Wonderful location. Good restaurant and bar overlooking the river.
Pros:

Great location overlooking the river and next to an old bridge. Good open air terrace bar and restaurant. Wonderful charming and helpful staff. Only draw back for anyone with heavy cases is that there is no lift. But the staff are ready to help with a smile.

Cons:

we didn't 'not like' anything.

2026-09-09 • via Nuitee
M
Martin • family_with_children • fr
9
Revenir dans un hôtel qu'on a apprécié précédemment c'est comme retrouver une maison de famille.
Pros:

nous avions pris une chambre familiale très spacieuse, bien agencée, bien équipée, simple et de bon goût. Le dîner était parfait, une gastronomie qui met en valeur les produits du terroir.

2026-09-07 • via Nuitee
P
Patrick • family_with_children • fr
10
Expérience exceptionnelle
Pros:

Emplacement exceptionnel au bord de la rivière Dronne ; effet garanti pour les repas. Petits déjeuners de haut niveau avec produits locaux et fait maison. Gentillesse et disponibilité du personnel.

2026-09-05 • via Nuitee
T
Titi • couple • fr
10
Pros:

L'accueil. l'emplacement la terrasse et la proximité du centre de Brantome.
Le calme est un plus.
Pour résumer, merci à toute l'équipe pour cet excellent séjour.

Cons:

Rien.

2026-09-01 • via Nuitee
V
Verite Jocelyne • couple • fr
8
2026-09-01 • via Nuitee
A
Anne-Marie • couple • gb
8
Lively town - well located hotel
Pros:

Beautiful location
Friendly and helpful staff

Cons:

Dated

2026-08-31 • via Nuitee
G
guy • solo_traveller • gb
10
2026-08-28 • via Nuitee
W
William • family_with_children • gb
10
overall a great place to stay
Pros:

I stayed in an apartment it was very clean, well presented with good furnishings and toiletries

2026-08-27 • via Nuitee
G
Gerola • solo_traveller • fr
10
Pros:

Établissement très bien situé, au centre du village, au bord de la rivière.
Chambres confortables excellent petit déjeuner

2026-08-26 • via Nuitee
R
Rowland • solo_traveller • gb
10
Really enjoyed my stay, from the food, to the staff, to the location on the river in Brantôme. They even let me park my
Pros:

Beautiful location, great service / staff. The food and dining experience was a real treat!

Cons:

No complaints really. Air con would have been handy as i am not good with hot weather, but it wouldn’t deter me from staying again. They provided a good fan for the room.

2026-08-24 • via Nuitee
D
Dieo • family_with_children • fr
9
Superbe escale dans le Périgord
Pros:

Superbe emplacement avec une vie imprenable sur la Dronne, nous avons également pu dîner dans le restaurant et tout étais parfait

2026-08-23 • via Nuitee
M
muriel • solo_traveller • fr
8
2026-08-19 • via Nuitee
C
Chris • couple • gb
8
2026-08-19 • via Nuitee
J
Juliette • couple • fr
9
Apaisement garanti ! Hôtel chaleureux et romantique.
Pros:

Hôtel romantique et chaleureux. Personnel accueillant et aux petits soins.

Cons:

Pas de climatisation ni d'ascenseur.

2026-08-16 • via Nuitee