Hotel Crans Montana

Hotels
8.6 (225 reviews)
Palacios, 140 , San Carlos de Bariloche , ar

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Attentive staff
Excellent food and breakfast
Great location
Cons:
Poor cleanliness
Old room facilities
High prices compared to similar locations

Categories

Cleanliness
5.49
Property was extremely outdated and dirty with peeling wallpaper and stains on walls.
Service
9.99
The staff was described as exceptionally attentive and helpful.
Location
10
Excellent location in the center of Bariloche, convenient for walking.
Room Quality
7.95
Some complaints about the room being old and needing renovation, but generally comfortable.
Amenities
8.48
Amenities like breakfast were well-received, but issues with Wi-Fi and room facilities were noted.
Value for Money
7.44
Perceived as high compared to other tourist destinations.
Food and Beverage
9.99
Excellent breakfast variety and quality of meals were praised.
Overall Experience
9.48
Overall a good experience despite some significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:14

Property Description

Central Location and Comfortable Accommodation
Located in the heart of San Carlos de Bariloche, Hotel Crans Montana offers tastefully furnished rooms with modern amenities including cable TV, free Wi-Fi, and central heating.

Relaxation and Entertainment
Guests can unwind in the spacious reading room, enjoy a wide selection of beverages at the bar, or have fun in the games room. The hotel also provides business and meeting rooms for corporate travelers.

Outdoor Activities and Culinary Delights
Situated near Nahuel Huapi lake, guests can indulge in a variety of outdoor activities. The hotel serves a delicious buffet breakfast daily and offers international cuisine for dinner.

Book now to experience a perfect blend of comfort, convenience, and entertainment at Hotel Crans Montana.

Important information:

This accommodations is registered as a provider of the “Pre Trip Program” (“Programa Previaje”) of the Argentinian Ministry of Tourism and Sports (CUIT: 30708314370 )
Please note that half board rates do not include beverages.
Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BRC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 225 reviews
Cleanliness: 5.49
Service: 9.99
Location: 10
Room Quality: 7.95
Amenities: 8.48
Value for Money: 7.44
Food and Beverage: 9.99
Overall Experience: 9.48
M
Marta • couple • es
9
2026-04-04 • via Nuitee
E
Edward • solo_traveller • us
8
2026-04-03 • via Nuitee
A
ALICIA CRISTINA • extended_group • ar
10
Excelente estadía
Pros:

Ubicación excelente.
Amabilidad del personal.
Desayuno muy completo.

Cons:

Demasiada calefacción en las habitaciones

2026-04-01 • via Nuitee
D
DavidOrsol • family_with_children • cr
8
Good price great location
Pros:

Location and staff

Cons:

Rooms are not very nice and smelly.

2026-03-31 • via Nuitee
M
Miguel • extended_group • es
4
Decepcionado
Pros:

La ubicación

Cons:

Sus instalaciones

2026-03-29 • via Nuitee
C
Carina Paola • couple • ar
10
2026-03-29 • via Nuitee
J
James • extended_group • gb
7
Cheap, central and definitely okay for one night
Pros:

It’s cheap but tired

Cons:

Just tired but that may have been the years of decline in Argentina

2026-03-28 • via Nuitee
F
Fernanda • couple • cr
1
2026-03-27 • via Nuitee
M
Marta • couple • es
8
2026-03-27 • via Nuitee
A
Ana • extended_group • ar
6
No me gustó
Pros:

La ubicación es muy buena, el desayuno es excelente y el personal que atiende ese servicio es excelente. Se puede guardar el equipaje sin problemas luego del check out

Cons:

Éramos tres personas y no nos permitieron abonar a cada una con su tarjeta
A una de mis compañeras le faltó un jean del placard y no apareció
No cerraba bien la puerta del baño
Al hotel le falta mantenimiento
El baño de recepción tiene una puerta que se trababa con el pasajero adentro, durante nuestra estancia de 5 dias permaneció sin ser arreglado y cada vez que se trababa el conserje al ser avisado abría la puerta con un destornillador
En las fotos de Booking se lo veía diferente y por eso elegimos ese hotel …. Nada que ver con la realidad

2026-03-27 • via Nuitee
R
RICARDO • couple • br
8
2026-03-27 • via Nuitee
G
Gómez Cascante • couple • cr
1
Terrible!
Pros:

Estuvo terrible, no estaba limpio, el baño con un olor horrible, la cama estaba desnivelada, lámparas caídas, el cuarto totalmente no es NADA parecido a lo que esta en las fotos. No lo recomiendo, nosotros tuvimos que irnos y reservar otro hotel porque ese era imposible quedarnos de lo mal que estaba.

Cons:

NADA

2026-03-26 • via Nuitee
S
Sofia • couple • ar
7
2026-03-23 • via Nuitee
Z
Zunino Pradier • solo_traveller • ar
8
2026-03-23 • via Nuitee
M
Marcelo • family_with_children • uy
8
Pros:

La ubicación y la atención del personal.

Cons:

La televisión se veía mal y los muebles un poco descuidados .

2026-03-23 • via Nuitee
R
Rosa • extended_group • es
2
Si te mueves te caes de la cama
Pros:

El desayuno bastante completo

Cons:

La cama de la habitación es del tamaño de una cuna. El colchón debía medir 80cm de ancho. Me despertaba cada vez que quería moverme para no caer de la cama. (peso 58kg, soy una persona muy delgada). Pedimos en recepción cambio de habitación y nos dijeron que eran todas así.

2026-03-23 • via Nuitee
A
aprahamian • family_with_children • uy
8
Pros:

Hermoso hotel , vista y desayuno.

Cons:

Hacían 35 grados en bariloche y la habitación estaba muy caliente. Ruido de la calle en.la noche por dormir con ventana abierta para no ahogarnos de calor.

2026-03-20 • via Nuitee
N
Nadia S • extended_group • ar
10
Superó expectativas !
Pros:

Excelente ubicación, el personal super amable. Desayuno completo y variado!

2026-03-19 • via Nuitee
S
Stella Maris • couple • ar
9
2026-03-19 • via Nuitee
V
Valeria • extended_group • uy
10
2026-03-19 • via Nuitee