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Facilities
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Property Description
Luxurious Amenities:
Indulge in the outdoor pool and spa tub for the ultimate relaxation experience.
Delicious Dining:
Savor delectable meals at the on-site restaurant, and don't miss the daily Continental breakfasts.
Prime Location:
Close proximity to iconic landmarks like Galápagos National Park and Monument to Charles Darwin offers the perfect blend of convenience and exploration.
To book your stay at Grand Hotel Chatham and bask in luxury near the enchanting beaches, make your reservation now.
- 24-hour pool access
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests.
- Contactless check-in and contactless check-out are available.
Property Policies
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Pets
Pets not allowed
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Sustainability Certifications
Property confirms they are implementing guest safety measures
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Children and extra beds
No rollaway/extra beds available
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Pets
Service animals not allowed
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Check-in & Check-out
Contactless check-out is available
Property policies
-
Pets
Pets not allowed
-
Sustainability Certifications
Property confirms they are implementing guest safety measures
-
Children and extra beds
No rollaway/extra beds available
-
Pets
Service animals not allowed
-
Check-in & Check-out
Contactless check-out is available
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General
Guests are provided with free hand sanitizer
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General
Staff temperature checks are conducted regularly
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General
Cashless transactions are available
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General
Masks are available to guests
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Guest type
Essential workers only - NO
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General
Individually-wrapped food options are available
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General
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
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General
Staff wears personal protective equipment
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General
Temperature checks are available to guests
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Covid
Property does not offer onsite COVID-19 testing
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General
Food service has been amended for enhanced safety
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General
Property is cleaned with disinfectant
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General
Individually-wrapped food options are available through room service
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General
Social distancing measures are in place
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General
Professional property host/manager
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General
Protective clothing is available to guests
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Check-in & Check-out
Contactless check-in is available
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Children and extra beds
No cribs (infant beds) available
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Covid
Masks are compulsory at the property for guests without full COVID-19 vaccination
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Sustainability Certifications
Property confirms they are implementing enhanced cleaning measures
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General
Commonly-touched surfaces are cleaned with disinfectant
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Health & Safety
Property does not require health documentation at check-in
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General
Gap period enforced between guest stays - 24 hours
Location
Guest Reviews
Muy buena ubicacion, un excelente servicio y atencion del personal
Beautiful hotel with excellent service! Great location! Even though I understand that they do not have TVs in the rooms so you can enjoy the island more, I do like to watch TV before I sleep at night so I would change that. But otherwise, excellent choice!
Staff was very helpful and did extra to ensure my phone wasn’t lost as I toured outside. AC wasn’t working and we got an extra room to sleep in late at night. Thanks for the help.
Excellent staff.
Awesome property, great firm beds, excellent AC and wonderful pool. Amazing friendly staff.
People has a amazing hospitality everything around the island including my hotel is simple love it food quality outstanding.
Got my taste
Great
Decent breakfast included. Jacuzzi was useful for sore back, though heater was not available. Nice size rooms. Did not change bed sheets during entire stay of 6 days. Not great hot water for shower. Effective AC.
Nice people.
No es valur para su dinero. No wifi funcion. No servicio de los gente trabajo ahi.
Poco comida en desayuno ya no un lugar yo quere otra gente uteliza
Cuando reservó un hotel leo los comentarios y este tenía buenos y malos por lo que me incliné por los buenos pero aquí en resumen mi experiencia
1.- la piscina pasó sucia todos los días de nuestra estadía. No vi que el staff haga algo para solucionar el problema y controlar que la gente cumpla las normas de ducharse antes de entrar. Con las infecciones en mente decidí no usar la piscina.
2.- el desayuno. Sólo es una hora de servicio de 7 a 8 am, lo que me parece muy poco. Cuando se ingresa al restaurante está todo presentado como tipo Buffett, una persona le sirve : 1 pan, huevos y 1 pedazo cuadrado de jamon y otro de queso. No se le ocurra querer tomar otro pedazo de jamón o queso, es más cuando la persona que sirve no estaba cerca y un turista se sirvió el mismo, le quitaron el pedazo de queso y jamón extra que se atrevió a tomar. El último día fue sólo 1 pan,1 pedazo de jamón y 1 de queso, no había huevos.Además había una fruta, dos opciones de jugo, café, té. En cuanto al yogurt ese fue otro problema, me dijeron que era sólo para el cereal, es decir que no me querían dar un vaso del mismo.
3.- la habitación. La encontramos sucia y además en las noches se saltaban los breakers, lo que nos dejaba sin tv y opción de cargar los celulares en la noche. Una noche estuvimos horas sin aire en pleno Feb con temperaturas altas!!! La pregunta es, sI ya sabían de la situación porque dejaron que llegue la noche e incomodar a los turistas que desean refrescarse y distraerse?
Good place to explore San Cristobal! Friendliness staff! Super helpful! Everything within walking distance
Staff was friendly, but hotel was not in good condition
Good hotel. The beds were a little firm and pillows too stiff. Hotel was clean and staff was friendly.
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