Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Outstanding breakfast
Cons:
Cleanliness issues
Room maintenance problems

Categories

Cleanliness
5.31
Several reviews highlighted issues with room cleanliness and maintenance.
Service
9.48
The staff received high praise for being friendly and helpful throughout the stay.
Location
9.12
The hotel is conveniently located within walking distance to the historic city center.
Room Quality
6.77
Mixed reviews on room condition, with some rooms having serious maintenance issues.
Amenities
7.8
Amenities were mentioned positively, though some are outdated.
Value for Money
8.26
Prices are considered reasonable for the location and services provided.
Food and Beverage
9.31
Breakfast was described as outstanding with a wide selection and fresh ingredients.
Overall Experience
8.78
Many guests expressed a willingness to return due to their overall pleasant experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:05

Property Description

Convenient Location in Jerusalem's Shopping District
National Hotel offers a prime location in one of Jerusalem's bustling shopping districts, just a short drive from the historic Herod's Gate leading to the Old City.

Modern Rooms with Complimentary Amenities
Experience comfort in our air-conditioned and spacious rooms adorned with stylish decor. Each room is equipped with a refrigerator, LCD TV, and a luxurious en suite bathroom featuring complimentary toiletries and a hairdryer.

Dining and Shopping Options
Indulge in delectable Mediterranean cuisine at Al Watani Restaurant or explore the variety of shops within the hotel offering clothing, beauty products, and souvenirs.

Book now to enjoy a relaxing stay at National Hotel and explore nearby attractions like the Garden Tomb, just a short walk away. A hassle-free airport shuttle service is also available for your convenience to and from Tel Aviv Ben Gurion Airport.

Important information:

Based on local tax laws, guests with a tourist visa to Israel are exempted from paying VAT for their reservation. Israeli citizens and residents ("non tourists" as defined in the VAT law) must pay VAT. This tax is automatically calculated in the total cost of the reservation for domestic customers. For guests booking from outside of Israel, the tax is not included in the total price.

The airport pick-up must be booked at least 72 hours before arrival, using the contact details on the booking confirmation. Costs apply. Please note that this property is not Kosher.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TLV

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 1414 reviews
Cleanliness: 5.31
Service: 9.48
Location: 9.12
Room Quality: 6.77
Amenities: 7.8
Value for Money: 8.26
Food and Beverage: 9.31
Overall Experience: 8.78
H
Hossam • solo_traveller • il
10
Pros:

فندق جيد ، موقع في السوق مسافة 6 دقائق مشي للأسوار المدينة المباركة .
موقف سيارات 🚗 ، فطور جيد 👍.
حجزت عن طريق موقع غير قابل الاسترداد ولكن لم يكن بامكاني الذهاب ، الموظف قبل تأجيل الحجز مشكور .

2026-04-18 • via Nuitee
H
heidy yolieth • solo_traveller • il
10
Pros:

El personal fue muy amable y es muy buena la comida.

Cons:

Que no habia refugio cuando sonaron las alarmas

2026-04-16 • via Nuitee
B
Bracha Tsipora • solo_traveller • il
4
I like the place. Untill this morning I had a terrible service from all the stuff. I hope this morni
Pros:

The bad.

Cons:

Terrible service. Few days no foid. No posibility to have food inside the hotel or order foid from outside the hotel. When I registered in the recaption they did not let me order with food. The day before yesterday I came to the cafeteria. The cake was not fresh. etc.

2026-04-15 • via Nuitee
Y
yousef • couple • il
5
2026-04-15 • via Nuitee
D
David • family_with_children • gb
1
Cons:

They didn't let me in, they simply refused entry, I suspect it was because I was Jewish, it was the most outrageous thing I ever experienced in any hotel, I expect a full refund and reimbursement or I'll sue.

2026-04-15 • via Nuitee
שלומי • solo_traveller • il
1
2026-04-13 • via Nuitee
L
Liliya • extended_group • il
7
2026-04-13 • via Nuitee
P
Pankaj • couple • in
5
Pros:

Exactly location and good staffs

2026-04-12 • via Nuitee
E
elias • solo_traveller • il
10
2026-04-11 • via Nuitee
Y
yousef • couple • il
4
2026-04-05 • via Nuitee
N
Nuwan chanaka • family_with_children • lk
1
2026-04-02 • via Nuitee
S
Stanislaw • family_with_children • pl
10
Pros:

Preis-komfort-Verhältnis

2026-03-30 • via Nuitee
Z
Zoltán • couple • hu
7
Pros:

Közel volt a városközponthoz, jó volt a reggeli. A szoba egyszerű berendezésű.

2026-03-29 • via Nuitee
H
Hairani • solo_traveller • sg
9
2026-03-28 • via Nuitee
S
Said • family_with_children • il
8
2026-03-23 • via Nuitee
עידו פיש • family_with_children • il
5
2026-03-23 • via Nuitee
K
Khaled_220 • family_with_children • jo
7
Pros:

The staff were amazing, respectful and supportive.

Cons:

Rooms need renovation

2026-03-23 • via Nuitee
ב.ד • family_with_children • il
1
Pros:

כלום

Cons:

הכל ביה גרוע

2026-03-23 • via Nuitee
R
Riziel • family_with_children • il
10
Pros:

The place, the food the staff are good. Perfect 10 for me.

Cons:

Nothing

2026-03-21 • via Nuitee
F
Fabrizzio • couple • mx
8
Beautiful staff. If God allows, I´d love to see them again, specially our little boy Faruk ;-)
Pros:

The staff and the food

Cons:

Noise gives room for improvement, however they told us that there can be a room change in case of complains.

2026-03-20 • via Nuitee