Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Outstanding breakfast
Cons:
Cleanliness issues
Room maintenance problems

Categories

Cleanliness
5.31
Several reviews highlighted issues with room cleanliness and maintenance.
Service
9.48
The staff received high praise for being friendly and helpful throughout the stay.
Location
9.12
The hotel is conveniently located within walking distance to the historic city center.
Room Quality
6.77
Mixed reviews on room condition, with some rooms having serious maintenance issues.
Amenities
7.8
Amenities were mentioned positively, though some are outdated.
Value for Money
8.26
Prices are considered reasonable for the location and services provided.
Food and Beverage
9.31
Breakfast was described as outstanding with a wide selection and fresh ingredients.
Overall Experience
8.78
Many guests expressed a willingness to return due to their overall pleasant experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:05

Property Description

Convenient Location in Jerusalem's Shopping District
National Hotel offers a prime location in one of Jerusalem's bustling shopping districts, just a short drive from the historic Herod's Gate leading to the Old City.

Modern Rooms with Complimentary Amenities
Experience comfort in our air-conditioned and spacious rooms adorned with stylish decor. Each room is equipped with a refrigerator, LCD TV, and a luxurious en suite bathroom featuring complimentary toiletries and a hairdryer.

Dining and Shopping Options
Indulge in delectable Mediterranean cuisine at Al Watani Restaurant or explore the variety of shops within the hotel offering clothing, beauty products, and souvenirs.

Book now to enjoy a relaxing stay at National Hotel and explore nearby attractions like the Garden Tomb, just a short walk away. A hassle-free airport shuttle service is also available for your convenience to and from Tel Aviv Ben Gurion Airport.

Important information:

Based on local tax laws, guests with a tourist visa to Israel are exempted from paying VAT for their reservation. Israeli citizens and residents ("non tourists" as defined in the VAT law) must pay VAT. This tax is automatically calculated in the total cost of the reservation for domestic customers. For guests booking from outside of Israel, the tax is not included in the total price.

The airport pick-up must be booked at least 72 hours before arrival, using the contact details on the booking confirmation. Costs apply. Please note that this property is not Kosher.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TLV

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 1373 reviews
Cleanliness: 5.31
Service: 9.48
Location: 9.12
Room Quality: 6.77
Amenities: 7.8
Value for Money: 8.26
Food and Beverage: 9.31
Overall Experience: 8.78
A
Andrei couple il
10
Pros:

A fost plăcut

2026-02-14 via Nuitee
P
Piotr family_with_children pl
10
Sympatyczny hotel w dzielnicy arabskiej
Pros:

Bardzo dobra lokalizacja, sympatyczny personel, dyskretny i pomocny, niezłe śniadanka.

Cons:

Brak.

2026-02-14 via Nuitee
D
Desilyn family_with_children il
8
Pros:

It is very nice to stay very comportable and near to the damascus gate

2026-02-14 via Nuitee
M
Mariem family_with_children fr
5
Pros:

La proximité des commerces. L amabilité du personnel.

Cons:

La chambre pas propre et pas mal de choses qui ne fonctionnaient pas comme le pommeau de douche, la lampe de chevet, pas de chaise, pas de brosses WC...Nous avons eu l impression d avoir une chambre laissée à l abandon depuis des lustres. Peut être etait ce parce que nous avions un tarif très correct par rapport à Booking et Genius ??

2026-02-14 via Nuitee
L
Linas family_with_children lt
1
2026-02-13 via Nuitee
H
heba drawshe family_with_children il
10
انصح به بشهر رمضان
Pros:

خدمه ممتازه مقابل السعر قريب من المسجد الاقصى لقد حجزت به لمرتان في شهر رمضان

2026-02-12 via Nuitee
F
Fateh couple ca
1
No value for money
Pros:

The propert is ignored /no customer care/lack basic facilities even nothing to hang cloth or towels /every thing broken/

Cons:

Every thing

2026-02-12 via Nuitee
T
tasneem family_with_children il
10
2026-02-12 via Nuitee
H
Haimov solo_traveller il
1
Cons:

אחרי הזמנת דרך Booking נודע לי שהמלון הוא לא כשר ביקשתי מבוקינג וגם מהמלון עצמו לא לחייב אותי על השירות שלא קיבלתי ובכל זאת חויבתי גרוע ביותר אסור להזמין דרך בוקינג
הם פשוט בלתי אנושיים שחייבו אותי על השירות שלא קיבלתי פשוט גועל נפש
בחיים יותר לא אזמין דרך בוקינג

2026-02-11 via Nuitee
V
Victor solo_traveller us
10
Valuable experience 😀
Pros:

Exceptional staff at the welcoming desk and checking counter

Cons:

Close to every thing

2026-02-11 via Nuitee
A
Aiman Ammar family_with_children il
2
2026-02-11 via Nuitee
N
Nicolae extended_group ro
8
2026-02-10 via Nuitee
שאדי family_with_children il
8
2026-02-10 via Nuitee
S
Sacha solo_traveller gb
1
I didn’t stay I left!!!
Pros:

I did not like the fact that I booked a double room in advance and I stated even though I did pay for a double room that it was subject to availability when I stated that I had bone problems etc.
When I got to the room, it was two single beds really low to the floor which will rock hard. I could not have possibly stayed there even though I tried to lie down on one of them. I was exhausted. The man even came to try to fix the TV which is ridiculous because he kept saying it was working when clearly it was just fuzzy as there was a vague picture. He seemed to think that that was working. In the foyer, the ceiling was dripping. The staff was short and not very patient.. I did not like the way in which I was spoken to when I was merely finding out about another restaurant, and it’s location as a lady had told me vaguely where it was and another guy was shouting at me saying to me who told you that who told you that. which I had to pay for because the first one when I got there they just about let me go and eat something when the time was correct there was no one in there anyway the food was absolutely appalling. They also don’t seem to know the difference between ground floor and first floor .I wouldn’t even have give my dog the food in the first restaurant, as for the second the men were a bit more friendly and I managed to get a pizza but I had to pay for it however one of the guys was really nice and went and got me some cheese and bread for free. I just realised I couldn’t stay there. There were blankets in the cupboard they smell of donkey to be fair that that’s the only way I could describe it. I then had to leave the hotel as I’ve booked somewhere else then they were trying to tell me when I called down and eventually got hold of someone after forever that they could try and do something but that would’ve been not that night anyway, and then the lady was saying is there anything I can do when I was leaving which was a bit late in the day?

Cons:

Location was good if you want to be close to old city.

2026-02-09 via Nuitee
N
Nadiia solo_traveller ua
10
Персонал был замечательный. Они действительно заботятся о том, чтобы ваше пребывание у них было комфортным и чтобы вы ч
Pros:

В этот отель уже много раз я приезжаю как домой. Тут всегда рады помочь. На ресепшене встречают с теплотой и заботой. Номер просторный, есть чайник и холодильник, настольная лампа, в ванне - моющие средства и мягкие полотенца. Входная дверь открыта круглосуточно. Есть 2 лифта, что упрощает передвижение с чемоданами. Отличная локация.

2026-02-09 via Nuitee
N
Nadiia solo_traveller ua
10
2026-02-09 via Nuitee
E
Elrukh family_with_children kz
10
2026-02-09 via Nuitee
D
Dr Khaled solo_traveller il
7
2026-02-08 via Nuitee
S
Seef family_with_children il
8
2026-02-08 via Nuitee
X
xursandov family_with_children il
10
Pros:

Уютный

Cons:

Чисто

2026-02-08 via Nuitee