Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Outstanding breakfast
Cons:
Cleanliness issues
Room maintenance problems

Categories

Cleanliness
5.31
Several reviews highlighted issues with room cleanliness and maintenance.
Service
9.48
The staff received high praise for being friendly and helpful throughout the stay.
Location
9.12
The hotel is conveniently located within walking distance to the historic city center.
Room Quality
6.77
Mixed reviews on room condition, with some rooms having serious maintenance issues.
Amenities
7.8
Amenities were mentioned positively, though some are outdated.
Value for Money
8.26
Prices are considered reasonable for the location and services provided.
Food and Beverage
9.31
Breakfast was described as outstanding with a wide selection and fresh ingredients.
Overall Experience
8.78
Many guests expressed a willingness to return due to their overall pleasant experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:05

Property Description

Convenient Location in Jerusalem's Shopping District
National Hotel offers a prime location in one of Jerusalem's bustling shopping districts, just a short drive from the historic Herod's Gate leading to the Old City.

Modern Rooms with Complimentary Amenities
Experience comfort in our air-conditioned and spacious rooms adorned with stylish decor. Each room is equipped with a refrigerator, LCD TV, and a luxurious en suite bathroom featuring complimentary toiletries and a hairdryer.

Dining and Shopping Options
Indulge in delectable Mediterranean cuisine at Al Watani Restaurant or explore the variety of shops within the hotel offering clothing, beauty products, and souvenirs.

Book now to enjoy a relaxing stay at National Hotel and explore nearby attractions like the Garden Tomb, just a short walk away. A hassle-free airport shuttle service is also available for your convenience to and from Tel Aviv Ben Gurion Airport.

Important information:

Based on local tax laws, guests with a tourist visa to Israel are exempted from paying VAT for their reservation. Israeli citizens and residents ("non tourists" as defined in the VAT law) must pay VAT. This tax is automatically calculated in the total cost of the reservation for domestic customers. For guests booking from outside of Israel, the tax is not included in the total price.

The airport pick-up must be booked at least 72 hours before arrival, using the contact details on the booking confirmation. Costs apply. Please note that this property is not Kosher.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TLV

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 1414 reviews
Cleanliness: 5.31
Service: 9.48
Location: 9.12
Room Quality: 6.77
Amenities: 7.8
Value for Money: 8.26
Food and Beverage: 9.31
Overall Experience: 8.78
H
Hairani solo_traveller sg
9
2026-03-28 via Nuitee
S
Said family_with_children il
8
2026-03-23 via Nuitee
ב.ד family_with_children il
1
Pros:

כלום

Cons:

הכל ביה גרוע

2026-03-23 via Nuitee
עידו פיש family_with_children il
5
2026-03-23 via Nuitee
K
Khaled_220 family_with_children jo
7
Pros:

The staff were amazing, respectful and supportive.

Cons:

Rooms need renovation

2026-03-23 via Nuitee
R
Riziel family_with_children il
10
Pros:

The place, the food the staff are good. Perfect 10 for me.

Cons:

Nothing

2026-03-21 via Nuitee
F
Fabrizzio couple mx
8
Beautiful staff. If God allows, I´d love to see them again, specially our little boy Faruk ;-)
Pros:

The staff and the food

Cons:

Noise gives room for improvement, however they told us that there can be a room change in case of complains.

2026-03-20 via Nuitee
N
noor1986 family_with_children gb
7
Pros:

Staff are very helpful, kind and accommodating
Comfortable rooms and clean

Cons:

Breakfast was average
The hotel needs some TLC. It needs updating especially the showers.

2026-03-17 via Nuitee
F
Fadi Sakran family_with_children il
8
Pros:

Staff was very kind and helpful, place are grat. Room was clean and bed was comfortable.

2026-03-17 via Nuitee
H
Hairani couple sg
9
Pros:

Sahur is great

2026-03-16 via Nuitee
J
Jonathan Meldrum family_with_children gb
10
Pros:

The staff were politeness itself - so pleasant to me. The sofa chair in the room was very supportive. Mattress good.

Cons:

You

2026-03-15 via Nuitee
M
Mo Ja solo_traveller il
6
Pros:

The hotel is nice and in a great location, close to many places and easy to get around. Most of the staff were friendly and helpful, which made the stay enjoyable

Cons:

the woman at the reception desk was quite rude and not welcoming, which created a disappointing first impression. Aside from that, the stay was good

2026-03-14 via Nuitee
N
Nikita couple ru
1
2026-03-14 via Nuitee
M
moner family_with_children il
10
Pros:

מקום נהדר . נגיש וצוות מיוחד

2026-03-13 via Nuitee
M
Mauricio solo_traveller es
8
2026-03-13 via Nuitee
V
Visser extended_group nl
7
2026-03-12 via Nuitee
M
M S family_with_children il
7
2026-03-12 via Nuitee
S
Stanescu extended_group ro
1
2026-03-11 via Nuitee
Y
yong solo_traveller it
9
2026-03-10 via Nuitee
Y
Yates solo_traveller gt
10
2026-03-06 via Nuitee