Palazzo Segreti

Hotels
9 (1303 reviews)
Via San Tomaso 8/b , Milan , it

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Pets allowed
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent breakfast
Cons:
Small room size
No air conditioning out of season

Categories

Cleanliness
8.46
Multiple mentions of cleanliness, overall positive sentiment.
Service
9.93
Repeatedly praised for friendly and accommodating staff.
Location
9.47
Frequently highlighted as a strong selling point, excellent central location.
Room Quality
8.42
Mentioned as comfortable, with some concerns about size in isolated remarks.
Amenities
8.45
Basic amenities functional, but some guests noted the lack of air conditioning.
Value for Money
8.41
Some guests feel pricing is high for the offerings.
Food and Beverage
9.46
Food quality notably praised, especially breakfast.
Overall Experience
9.43
Guests express high satisfaction with their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 20:04

Property Description

Luxurious Boutique Hotel in the Heart of Milan

Individually Decorated Rooms: Experience the charm of our uniquely designed rooms equipped with free Wi-Fi, air conditioning, and satellite TV. Each room features a minibar and a private bathroom for your convenience.

Prime Location: Situated between Milan Cathedral and Sforzesco Castle, our hotel offers easy access to Cairoli Metro Stop, connecting you directly to Rho Fiera Milano Exhibition Centre. Explore Milan's fashion district just a short 5-minute walk away.

Delicious Breakfast: Start your day with a delicious continental buffet breakfast served daily. Don't miss the opportunity to indulge in a variety of fresh and flavorful options during your stay at Palazzo Segreti.

Book your stay now at Palazzo Segreti for an unforgettable experience in Milan!

Important information:

When booking more than 4 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 30 per person per night when using an available cot.
    People 6 years old and over stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1303 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.47
Room Quality: 8.42
Amenities: 8.45
Value for Money: 8.41
Food and Beverage: 9.46
Overall Experience: 9.43
S
Sergey • solo_traveller • it
10
2026-07-17 • via Nuitee
P
paula • solo_traveller • us
9
Very clean and quiet. An excellent, caring staff.
Pros:

It was very clean and the staff was wonderful

Cons:

When I was out, I couldn’t always find it

2026-07-17 • via Nuitee
F
Feda • solo_traveller • jo
10
Pros:

Excellent staff very helpful

Cons:

Nothing it was excellent

2026-07-16 • via Nuitee
C
Chris • extended_group • gb
7
Excellent location, but not a luxury hotel suggested by the price tag!
Pros:

Excellent location just a short walk from the Duomo.

Cons:

For a pretty expensive hotel (~£250/night), the rooms were quite basic with no tea/coffee making facilities. At breakfast we were asked to vacate our table so that other guests could be accommodated. Whilst I understand that staff may be under pressure to find room for guests, it’s not acceptable (to me) that we were made to feel that we had outstayed our welcome! Although the person who asked us to leave later apologised, the damage was done! Milan was the last leg of our tour of Switzerland and northern Italy and unfortunately, the overall experience at Palazzo Segreti was not a highlight of our trip.

2026-07-16 • via Nuitee
M
MAISAA Aboalkhier • couple • ae
4
I reserved suite but it’s like a small room with sofa bed
Pros:

Location

Cons:

Too much noisy
The night is terrible

2026-07-16 • via Nuitee
B
Bernd • couple • de
9
Pros:

Alles perfekt

2026-07-12 • via Nuitee
D
De Leeuw • solo_traveller • be
10
Pros:

Heerlijk hotel, super vriendelijke mensen, mooie, verzorgde nette kamers, heel goed gelegen in het centrum van Milaan. Aanrader!

Cons:

Niets, alles was meer dan in orde.

2026-07-12 • via Nuitee
T
Teriana • solo_traveller • nz
7
Serviceable but wouldn't recommend for longer stays.
Pros:

The location was great and the AC was strong.

Cons:

It was very noisy- i couldn't ascertain if it was the lift or the road outside but it was so loud that the bed vibrated.

2026-07-11 • via Nuitee
D
David • solo_traveller • gb
10
2026-07-09 • via Nuitee
R
Rosina • couple • ch
7
2026-07-09 • via Nuitee
I
Iacopo • solo_traveller • it
10
Pros:

Atmosfera e gentilezza

Cons:

Dettagli trascurabili

2026-07-09 • via Nuitee
S
Stefano • solo_traveller • it
9
2026-07-09 • via Nuitee
A
Alfio • solo_traveller • nl
9
2026-07-08 • via Nuitee
F
Florence • family_with_children • br
10
A nice cosy hotel in the heart of Milan
Pros:

Palazzo Segreti was a wonderful stay in Milan. The location is fantastic, you can walk everywhere easily. The hotel is very cosy, on a quiet street but close to all the stores and places of interest. Staff is super friendly and nice. The rooms were spacious and bathrooms seem to be recently renovated. We had a wonderful time there.

Cons:

Nothing. Everything was fantastic!

2026-07-08 • via Nuitee
S
Siddharth • solo_traveller • in
10
Pros:

Excellent location and outstanding service

2026-07-08 • via Nuitee
G
Gaynor • couple • gb
9
2026-07-08 • via Nuitee
J
Jenny • couple • se
10
Pros:

Loved the hotel and the staff. A true nice boutique hotel located in the nicest area of Milan. Old building, high ceiling, great atmosphere and modern twist.

2026-07-07 • via Nuitee
L
Lesley • family_with_children • us
10
Practically perfect in every way
Pros:

Luxurious trendy decor. Delicious breakfast. Comfortable clean room. Friendly staff. Central location.

Cons:

Nothing. 😃

2026-07-07 • via Nuitee
R
Rajesh • couple • in
8
Great place to stay. Super location.
Pros:

The location, the decor

Cons:

Nothing

2026-07-05 • via Nuitee
U
Uri • solo_traveller • il
9
2026-07-05 • via Nuitee