Palazzo Segreti

Hotels
9 (1249 reviews)
Via San Tomaso 8/b , Milan , it

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Non-smoking throughout
Coffee Shop on site
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent breakfast
Cons:
Small room size
No air conditioning out of season

Categories

Cleanliness
8.46
Multiple mentions of cleanliness, overall positive sentiment.
Service
9.93
Repeatedly praised for friendly and accommodating staff.
Location
9.47
Frequently highlighted as a strong selling point, excellent central location.
Room Quality
8.42
Mentioned as comfortable, with some concerns about size in isolated remarks.
Amenities
8.45
Basic amenities functional, but some guests noted the lack of air conditioning.
Value for Money
8.41
Some guests feel pricing is high for the offerings.
Food and Beverage
9.46
Food quality notably praised, especially breakfast.
Overall Experience
9.43
Guests express high satisfaction with their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 20:04

Property Description

Luxurious Boutique Hotel in the Heart of Milan

Individually Decorated Rooms: Experience the charm of our uniquely designed rooms equipped with free Wi-Fi, air conditioning, and satellite TV. Each room features a minibar and a private bathroom for your convenience.

Prime Location: Situated between Milan Cathedral and Sforzesco Castle, our hotel offers easy access to Cairoli Metro Stop, connecting you directly to Rho Fiera Milano Exhibition Centre. Explore Milan's fashion district just a short 5-minute walk away.

Delicious Breakfast: Start your day with a delicious continental buffet breakfast served daily. Don't miss the opportunity to indulge in a variety of fresh and flavorful options during your stay at Palazzo Segreti.

Book your stay now at Palazzo Segreti for an unforgettable experience in Milan!

Important information:

When booking more than 4 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 30 per person per night when using an available cot.
    People 6 years old and over stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1249 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.47
Room Quality: 8.42
Amenities: 8.45
Value for Money: 8.41
Food and Beverage: 9.46
Overall Experience: 9.43
C
Chomchanok couple th
10
If you want both duomo and the park, choose this.
Pros:

Location is superb!

2026-06-06 via Nuitee
R
Rafael couple es
10
Molt satisfactoria
2026-06-05 via Nuitee
G
Gamero couple es
10
MARAVILLOSO
Pros:

Este hotel realmente es maravilloso. Es un hotel pequeño pero con un gran encanto. Está bien ubicado pero sobre todo lo destaco por el trato de todo su personal (camareros, limpiadores, recepcionistas, etc), el cuidado y el mimo con el que hacen todo y el servicio es impecable.
Hasta el olor que tiene el hotel es increíble, está limpísimo, te hacen la cama cada vez que sales del hotel, te cambian las papeleras y las toallas varias veces al día y lo mejor de todo es que lo hacen con gran discreción siempre. Hay un silencio y una tranquilidad enorme en este hotel, todo como decía cuidado al mínimo detalle. Te invitan a un aperitivo que está delicioso. El desayuno-buffet es sencillo pero nos ha encantado. Las habitaciones enormes y súper cuidadas. En definitiva si volviésemos a Milán elegiríamos de nuevo este hotel.
Muchísimas gracias a todo su personal, solo hemos estado dos días pero nos hemos sentido como en casa.

2026-06-05 via Nuitee
F
Frank couple ca
9
Perfect spot to see the sites and get a good night’s rest with the basics covered properly.
Pros:

Location is terrific. Functional infrastructure — excellent AC and shower. Nice view onto the street. Pleasant staff

Cons:

Elevator has its charms but is small.

2026-06-04 via Nuitee
E
Erika couple se
10
Fantastiskt! Rekommenderas varmt
Pros:

Allt! Läget, personalen, lugnt och tyst, fräscht rum med stort badrum. Frukosten var fantastisk, båda bufféen och från menyn. Mycket bra AC både i allmänna utrymmen och på rummet. Skönt att kunna gå till hotell för en siesta under de varmaste timmarna. Personen var otroligt serviceinriktad och hjälpte till med allt. Smidigt att förvara väskorna på hotell innan incheckningen och efter utcheckningen. Knappt 10 minuters promenad ifrån Cadorna tågstation med smidig express till flygplatsen.

2026-06-01 via Nuitee
L
Lorraine couple ie
10
A truly beautiful and unique stay book it !!
Pros:

Absolutely everything the most impressive hotel we have ever stayed in the detail to art color furnishings is truly amazing more than impressed! The bed was divine! And I had a jacuzzi bath as it was in room and awesome , although it’s a little pricey it’s worth the expense and experience of been in this amazing hotel 👌

Cons:

Nothing ! Just that we wish we could have stayed longer !!!!

2026-06-01 via Nuitee
A
Ahmet couple tr
10
2026-06-01 via Nuitee
J
JIRI couple cz
10
Excelentní.
Pros:

Snídaně super, personál ochotný, vstřícný, nechyběl úsměv.

Cons:

Není nic.

2026-05-31 via Nuitee
A
Ari couple il
10
We loved the location, design, breakfast. We will definitely come back.
Pros:

The Hotel is so adorable. We loved the location, design, breakfast, basically everything was beyond our expectations. We will definitely come back in our next visit to Milan. Highly recommended.

Cons:

Nothing

2026-05-31 via Nuitee
M
Marijke couple us
8
Small, friendly hotel with an excellent common area in the heart of Milan's historic center.
Pros:

Positives:
- The breakfast area/bar/common area was perfect! Comfortable seating, appealing decor and good service. We sat there often, not just for a meal but also for evening drinks and just to escape the city.
- The breakfast was very good - excellent coffee, smoked salmon, eggs, toast, cereals, pastries, cheese etc. Really everything you might want.
- The front desk staff were very helpful, friendly and gracious.
- The bathroom was not fancy but it was clean and the water pressure was good. It came equipped with magnifying mirror, hairdryer and good shampoo/conditioner and lotion. Towels were good.
- The bedroom was small, with a smooth concrete floor, so fairly minimalist which was fine for us. The bed was comfortable though I would have preferred puffier pillows. The windows were tall and old fashioned with pull across shutters and a double paned openable window in front so you could have the window open and still get air and privacy (however, noise is the negative - see below)

Cons:

Negative:
- The obvious one is that because the hotel is in the heart of the tourist district (which is good), you get a lot of street noise until fairly late. In our case there were still a couple of partiers till about 1pm who kept us awake. The more modern window pane was not stout enough to keep the noise out. The second night the noise of the street sweeper also kept us up late.

2026-05-28 via Nuitee
A
Alberto solo_traveller it
9
2026-05-27 via Nuitee
P
Paul family_with_children au
8
2026-05-26 via Nuitee
L
Liat solo_traveller il
2
חוות דעת מורכבת
Pros:

מיקום מרכזי מאוד
ארוחת בוקר טובה
חדר מקלחת גדול

Cons:

רועש מאוד. כולל רעש ורעד לא נעים שנובע מהמטרו.
לא מלון שמצדיק את המחיר היקר שלו

2026-05-26 via Nuitee
E
Elke solo_traveller at
10
2026-05-25 via Nuitee
A
Alison extended_group gb
9
Great stay we will be back!
Pros:

Great location and staff were amazing

Cons:

No coffee in room

2026-05-24 via Nuitee
C
Celso couple br
8
2026-05-23 via Nuitee
K
Kim solo_traveller be
9
Pros:

Fantastische ligging super leuk personeel de service was top!een aanrader

Cons:

Niks

2026-05-20 via Nuitee
N
Nathalie couple ch
4
Overpriced -
Pros:

Location is great -

Cons:

Overpriced - need a bit of refurbishment in the bathroom - not cost room

2026-05-17 via Nuitee
K
Kai-Uwe solo_traveller de
7
2026-05-16 via Nuitee
D
Denisa Olguta solo_traveller lu
9
2026-05-15 via Nuitee