Palazzo Segreti

Hotels
9 (1152 reviews)
Via San Tomaso 8/b , Milan , it

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Non-smoking throughout
Coffee Shop on site
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent breakfast
Cons:
Small room size
No air conditioning out of season

Categories

Cleanliness
8.46
Multiple mentions of cleanliness, overall positive sentiment.
Service
9.93
Repeatedly praised for friendly and accommodating staff.
Location
9.47
Frequently highlighted as a strong selling point, excellent central location.
Room Quality
8.42
Mentioned as comfortable, with some concerns about size in isolated remarks.
Amenities
8.45
Basic amenities functional, but some guests noted the lack of air conditioning.
Value for Money
8.41
Some guests feel pricing is high for the offerings.
Food and Beverage
9.46
Food quality notably praised, especially breakfast.
Overall Experience
9.43
Guests express high satisfaction with their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 20:04

Property Description

Luxurious Boutique Hotel in the Heart of Milan

Individually Decorated Rooms: Experience the charm of our uniquely designed rooms equipped with free Wi-Fi, air conditioning, and satellite TV. Each room features a minibar and a private bathroom for your convenience.

Prime Location: Situated between Milan Cathedral and Sforzesco Castle, our hotel offers easy access to Cairoli Metro Stop, connecting you directly to Rho Fiera Milano Exhibition Centre. Explore Milan's fashion district just a short 5-minute walk away.

Delicious Breakfast: Start your day with a delicious continental buffet breakfast served daily. Don't miss the opportunity to indulge in a variety of fresh and flavorful options during your stay at Palazzo Segreti.

Book your stay now at Palazzo Segreti for an unforgettable experience in Milan!

Important information:

When booking more than 4 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 30 per person per night when using an available cot.
    People 6 years old and over stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1152 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.47
Room Quality: 8.42
Amenities: 8.45
Value for Money: 8.41
Food and Beverage: 9.46
Overall Experience: 9.43
S
Silvia • family_with_children • it
8
2026-02-13 • via Nuitee
D
Deirdre • couple • ie
8
2026-02-11 • via Nuitee
K
Konstantinos • couple • gr
3
Άρχισε καλά αλλά στην συνέχεια δυστυχώς όχι
Pros:

Η τοποθεσία ήταν πολύ καλή , καθαρό και άνετο δωμάτιο , το πρωινό επαρκές , όχι πολλές επιλογές αλλά νόστιμο

Cons:

Όταν έχεις πληρώσει ένα δωμάτιο 310€ την διανυκτέρευση , περιμένεις πιο επαγγελματική εξυπηρέτηση , όταν χάνεται κάτι μέσα από το δωμάτιο . Κατά την αναχωρισει μας όλα ήταν καλά , επιστρέφουμε σπίτι μας και βλέπω ότι από την βαλίτσα λείπει ένα άρωμα που έχουμε αγοράσει από το Μιλάνο . Παίρνω τηλέφωνο στο ξενοδοχείο και ενημερώνω ότι μάλλον ξέχασα μέσα στο δωμάτιο το άρωμα και η απάντηση που μου έδωσε ο receptionist ήταν του στυλ <<θα το δούμε, στείλτε ένα mail , διαστάσεις συσκευασίας , δεν νομίζω , ίσως κάνετε λάθος >> . Πήρα περίπου 8 φορές την ίδια και την επόμενη μέρα ζητώντας τον υπεύθυνο του ξενοδοχείου αλλά μπόρεσα να μιλήσω μόνο με την ρεσεψιόν , έστειλα mail με το τηλέφωνο μου λέγοντας τι έχει συμβεί αλλά κανείς δεν κάλεσε ή απάντησε . Δεν είναι η αξία του αρώματος , αλλά είναι ο τρόπος που διαχειρίζεσαι ένα τέτοιο περιστατικό σε ένα πελάτη που έχει πληρώσει 1320€ για 4 διανυκτερεύσεις

2026-02-11 • via Nuitee
A
Avery • couple • ch
10
Pros:

Friendly staff, nice breakfast, comfortable rooms

Cons:

Showers are small and separated from rest of bathroom.

2026-02-10 • via Nuitee
F
Fabio • couple • it
10
Pros:

Pulizia, ampiezza camere e posizione centralissima

2026-02-09 • via Nuitee
M
MARISOL • family_with_children • ch
8
Good Location
Pros:

Location

Cons:

Price is too high for the Size of the room and facilitéis of the room

2026-02-09 • via Nuitee
V
Valter • family_with_children • it
10
2026-01-31 • via Nuitee
M
murolo • solo_traveller • us
10
2026-01-30 • via Nuitee
A
Ali • couple • kw
6
The hotel elevator is shockengly very small, I mean yes it fits 2 persons per enter. depending on ur room location, mine
2026-01-29 • via Nuitee
H
Henrik • couple • se
9
2026-01-27 • via Nuitee
M
Mariia • couple • ru
10
Pros:

Отличное местоположение

2026-01-26 • via Nuitee
S
Stuart • couple • au
10
Superb
Pros:

Location, facilities but mostly the staff

2026-01-26 • via Nuitee
V
Valentin • solo_traveller • ch
10
Parfait
Pros:

L’emplacement central.

Cons:

Le tout petit ascenseur.

2026-01-26 • via Nuitee
M
Michel • couple • de
10
2026-01-26 • via Nuitee
P
Patricia • family_with_children • ch
6
Pros:

La distance avec le centre
Le petit déjeuner etait bon
Le personnel au top

Cons:

Il y'a le métro qui passe au dessous ( 3 lignes apparemment) ca vibre de temps en temps

2026-01-25 • via Nuitee
E
Eva M. • extended_group • is
9
Très bel hôtel. Simple, propre et agréable!
Pros:

Très confortable. Le personnel très gentil et serviable

Cons:

La douche était séparée de la salle de bain

2026-01-25 • via Nuitee
M
Mary • couple • gb
10
A lovely city break in Milan, with attractions, art, shopping readily available. Easy to navigate the trams and metro a
Pros:

Ideally located just off the Via Dante, 10 minutes walk to the Duomo, Castle, metro. The hotel is on a cul de sac, so very quiet. The hotel was well laid out, with a comfortable breakfast room/lounge, offered a complimentary cocktail and the staff were friendly and attentive. Our room on the 4th floor was spacious and the bathroom a good size. Nice toiletries too.

2026-01-24 • via Nuitee
S
Sasiphin • couple • th
9
Good hotel and will come back to stay.
Pros:

Great location and all staffs were very helpful. Breakfast was very good.

Cons:

Only small thing is my room, a shower room is separate with toilet with a little transplant glass door.

2026-01-22 • via Nuitee
W
Wolfgang • family_with_children • de
9
Pros:

Sehr freundliches Personal. Optimal zentrale Lage, von der aus zu Fuß alles erreichbar ist. Sehr gutes und liebevoll arrangiertes Frühstück.

2026-01-22 • via Nuitee
R
Rosangela • family_with_children • br
9
Volto fácil
Pros:

Localização
Café da manhã
Banheiros
Design

Cons:

Tamanho do quarto
Não ter uma recepção maior

2026-01-21 • via Nuitee