Palais Medina Riad Resort

Hotels
•
Atlas
7.8 (2639 reviews)
Avenue Allal El Fassi , Fès , ma

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Good location
Convenient SPA services
Cons:
Cleanliness issues
Food safety concerns

Categories

Cleanliness
6.01
Issues with mold in bathrooms and cleanliness reported in the reviews.
Service
8.98
Mixed experiences; staff did respond to issues but there were significant service failures.
Location
9.52
Location praised in some reviews for its view and accessibility.
Room Quality
7.47
Rooms mentioned as needing renovations and issues with temperature control were noted.
Amenities
9
SPA services were praised, indicating good amenities.
Value for Money
7.46
Breakfast and overall pricing questioned in reviews.
Food and Beverage
5.01
Severe issues reported with food leading to illness.
Overall Experience
8.98
Despite significant issues, some positive experiences reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 05:47

Property Description

Luxurious Andalusian Oasis
The Palais Medina & Spa Hotel in Fes offers a serene escape in a 5-hectare Andalusian garden, boasting stunning views of the Jbel Zallagh Hill and the Old Medina.

Unparalleled Relaxation
Indulge in the hotel's luxury spa center, Thalion Spa, offering a variety of beauty treatments. Unwind on the large garden terrace, overlooking the picturesque surroundings.

Culinary Delights
Savor international and Moroccan cuisine at the hotel's 3 restaurants, followed by drinks at the piano bar or a night of entertainment at the night club.

Experience the perfect blend of luxury and tranquility at Palais Medina & Spa Hotel. Book your stay now to immerse yourself in the beauty of Fes.

Important information:

At check-in, the hotel offers a 10% discount for all services of the Daniel Jouvance Spa.
Guests will be requested to present the credit card used for the booking. No prepayment will be charged on the credit card. Full payment is due upon arrival.

Gala dinner for the 31st of December is not included in the rooms' rates and is optional. It is to be paid on site.

We apologize for any inconvenience caused and thank you for your understanding
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FEZ

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 2639 reviews
Cleanliness: 6.01
Service: 8.98
Location: 9.52
Room Quality: 7.47
Amenities: 9
Value for Money: 7.46
Food and Beverage: 5.01
Overall Experience: 8.98
J
Junaidy • couple • nl
9
Geweldig verblijf gehad. Heerlijke zwembad en bedden!
Pros:

Het zwembad, de bedden en de locatie

Cons:

Kamers kunnen een kleine update krijgen

2026-05-30 • via Nuitee
J
Junaidy • couple • nl
9
2026-05-30 • via Nuitee
K
KHALID • couple • ma
10
Excellent séjour , nous y retournerons 🙏🏻
Pros:

L’accueil chaleureux de Mme Ghita et M. Saad ainsi que l’ensemble du personnel.

2026-05-30 • via Nuitee
A
amiraly • couple • pk
5
I will make sure not rebook the same
Pros:

Poor welcome,
Electric breakdown
Had to get keys activated multiple times

Cons:

Toilets and the bathroom,
Incomplete

2026-05-29 • via Nuitee
L
Lakhdar • couple • fr
6
2026-05-25 • via Nuitee
J
Jonas • couple • gb
10
2026-05-25 • via Nuitee
F
Fahd • couple • ma
7
2026-05-25 • via Nuitee
J
Jennifer • couple • fr
8
Pros:

Je trouve que le mobilier est un peu vieux! Point positive la piscine et lantele

2026-05-25 • via Nuitee
G
Gilles • couple • fr
8
Parfait, idéal pour se reposer aprés les visites.
Pros:

Grande Chambre bien équipée, grande TV, superbe terrasse,
Piscine exceptionnelle, grande avec belle vue sur les Oliviers.
Emplacement à 10 mn en voiture de la Medina, 10 mn à pied du Palais Royal et du centre commercial mall.

Cons:

La chambre serait à rénover ainsi que la climatisation un peu bruyante mais qui fonctionnait parfaitement.

2026-05-25 • via Nuitee
L
Lamiae • couple • fr
9
2026-05-24 • via Nuitee
L
Lucia Maria • couple • mt
10
2026-05-24 • via Nuitee
C
Chaouni • solo_traveller • ma
9
Pros:

Séjour et emplacement

2026-05-24 • via Nuitee
R
Reda • couple • fr
10
Pros:

Parfait

2026-05-24 • via Nuitee
F
Faatje • solo_traveller • nl
1
Pros:

Ik heb op meerdere manieren contact proberen te krijgen met het hotel over mijn reservering maar kreeg ze niet te pakken, hele slechte service.

Cons:

Ik heb op meerdere manieren contact proberen te krijgen met het hotel over mijn reservering maar kreeg ze niet te pakken, hele slechte service.

2026-05-23 • via Nuitee
S
Soukaina • solo_traveller • ma
10
2026-05-23 • via Nuitee
A
Anouar • family_with_children • fr
5
Pros:

Propreté, calme, petit déj varié, personnel.

Cons:

rapport service/prix très moyen. Même pas des bouteilles d'eau dans la chambre ou un plat de fruits de saison.

2026-05-23 • via Nuitee
D
Didier • couple • fr
7
Pros:

L’attention du personnel en restauration

Cons:

Réception à améliorer, l’accueil en général

2026-05-21 • via Nuitee
A
Abdulrhman • solo_traveller • sa
10
Pros:

كل شئ جميل المكان الطبيعه
قريب من الاسواق
ومن قصر الملك

Cons:

قنوات بن سبورت الرياضيه
لاتوجد ولاتوجد قنوات عربيه
رياضيه

2026-05-20 • via Nuitee
N
Najet • couple • fr
10
Excellent
Pros:

Très bien

Cons:

Rien à dire

2026-05-20 • via Nuitee
N
Najet • family_with_children • fr
10
2026-05-20 • via Nuitee