Palais Medina Riad Resort

Hotels
•
Atlas
7.8 (2560 reviews)
Avenue Allal El Fassi , Fès , ma

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Convenient SPA services
Cons:
Cleanliness issues
Food safety concerns

Categories

Cleanliness
6.01
Issues with mold in bathrooms and cleanliness reported in the reviews.
Service
8.98
Mixed experiences; staff did respond to issues but there were significant service failures.
Location
9.52
Location praised in some reviews for its view and accessibility.
Room Quality
7.47
Rooms mentioned as needing renovations and issues with temperature control were noted.
Amenities
9
SPA services were praised, indicating good amenities.
Value for Money
7.46
Breakfast and overall pricing questioned in reviews.
Food and Beverage
5.01
Severe issues reported with food leading to illness.
Overall Experience
8.98
Despite significant issues, some positive experiences reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 05:47

Property Description

Luxurious Andalusian Oasis
The Palais Medina & Spa Hotel in Fes offers a serene escape in a 5-hectare Andalusian garden, boasting stunning views of the Jbel Zallagh Hill and the Old Medina.

Unparalleled Relaxation
Indulge in the hotel's luxury spa center, Thalion Spa, offering a variety of beauty treatments. Unwind on the large garden terrace, overlooking the picturesque surroundings.

Culinary Delights
Savor international and Moroccan cuisine at the hotel's 3 restaurants, followed by drinks at the piano bar or a night of entertainment at the night club.

Experience the perfect blend of luxury and tranquility at Palais Medina & Spa Hotel. Book your stay now to immerse yourself in the beauty of Fes.

Important information:


At check-in, the hotel offers a 10% discount for all services of the Daniel Jouvance Spa.
Guests will be requested to present the credit card used for the booking. No prepayment will be charged on the credit card. Full payment is due upon arrival.

Gala dinner for the 31st of December is not included in the rooms' rates and is optional. It is to be paid on site.

We apologize for any inconvenience caused and thank you for your understanding

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FEZ

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 2560 reviews
Cleanliness: 6.01
Service: 8.98
Location: 9.52
Room Quality: 7.47
Amenities: 9
Value for Money: 7.46
Food and Beverage: 5.01
Overall Experience: 8.98
K
Kaoutar • family_with_children • ma
6
Pros:

تسوق ليا شاحن موبيل من الغرفة لما تكلمت معهم لم يعطوني آي اعتبار

2026-04-11 • via Nuitee
A
Anthony • family_with_children • gb
8
Pros:

Excellent hotel on site parking

Cons:

Air con not working

2026-04-08 • via Nuitee
A
ANASSE • couple • us
8
Great location and rooms need a renovation !
Pros:

Great location . Feeling f resort style and customer service .

Cons:

Rooms too outdated and carpet stained .

2026-04-07 • via Nuitee
V
Vincent • couple • fr
10
Correct
Pros:

Piscine
Spa
Grande chambre

Cons:

Le personnel du petit déjeuner

2026-04-07 • via Nuitee
K
Kebbou • family_with_children • ma
9
2026-04-07 • via Nuitee
Z
Zineb • couple • ma
9
2026-04-05 • via Nuitee
A
amram • solo_traveller • fr
10
2026-04-05 • via Nuitee
M
Mustapha • solo_traveller • ma
9
2026-04-05 • via Nuitee
K
Klaus • couple • de
9
2026-04-05 • via Nuitee
R
Rajaa • family_with_children • ma
6
Pros:

L'emplacement et le personnel

Cons:

La qualité du matelas, l'état des toilettes

2026-04-05 • via Nuitee
Y
yassmine • extended_group • ma
9
2026-04-05 • via Nuitee
T
Tikni Nabil • family_with_children • ma
10
2026-04-04 • via Nuitee
H
Hajar • family_with_children • ma
9
2026-04-03 • via Nuitee
L
Laurens • couple • nl
7
Dicht hij de medina en goed parkeren
Pros:

Prachtig zwembad en comfortabele loungebedden.

Cons:

Kamers zijn wat gedateerd. Ingewikkelde douche (in de badkuip). 2 dagen gebleven: 1e dag prima ontbijt, 2e dag ronduit slecht

2026-04-01 • via Nuitee
Z
Zenaida • couple • gi
9
2026-03-28 • via Nuitee
R
Radouane • family_with_children • ma
7
2026-03-27 • via Nuitee
A
ABDENNEBI • family_with_children • ma
9
Belle experience
Pros:

Le cadre et l'accueil

Cons:

J'ai tout apprécié

2026-03-26 • via Nuitee
B
Bouchra • family_with_children • ma
10
Séjour formidable
Pros:

Le personnel accueillant, gentil et a l écoute emplacement formidable, la bouffe très bien la suite propre je compte revenir et conseiller mes amis de le faire

Cons:

Rien

2026-03-25 • via Nuitee
M
Marco • solo_traveller • ch
7
2026-03-24 • via Nuitee
M
Mostafa Elidrissi • family_with_children • ma
3
Pros:

Chambre sale.
Et le lit aussi.

Cons:

Mauvaise expérience

2026-03-23 • via Nuitee