Palais Medina Riad Resort

Hotels
•
Atlas
7.8 (2513 reviews)
Avenue Allal El Fassi , Fès , ma

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Convenient SPA services
Cons:
Cleanliness issues
Food safety concerns

Categories

Cleanliness
6.01
Issues with mold in bathrooms and cleanliness reported in the reviews.
Service
8.98
Mixed experiences; staff did respond to issues but there were significant service failures.
Location
9.52
Location praised in some reviews for its view and accessibility.
Room Quality
7.47
Rooms mentioned as needing renovations and issues with temperature control were noted.
Amenities
9
SPA services were praised, indicating good amenities.
Value for Money
7.46
Breakfast and overall pricing questioned in reviews.
Food and Beverage
5.01
Severe issues reported with food leading to illness.
Overall Experience
8.98
Despite significant issues, some positive experiences reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 05:47

Property Description

Luxurious Andalusian Oasis
The Palais Medina & Spa Hotel in Fes offers a serene escape in a 5-hectare Andalusian garden, boasting stunning views of the Jbel Zallagh Hill and the Old Medina.

Unparalleled Relaxation
Indulge in the hotel's luxury spa center, Thalion Spa, offering a variety of beauty treatments. Unwind on the large garden terrace, overlooking the picturesque surroundings.

Culinary Delights
Savor international and Moroccan cuisine at the hotel's 3 restaurants, followed by drinks at the piano bar or a night of entertainment at the night club.

Experience the perfect blend of luxury and tranquility at Palais Medina & Spa Hotel. Book your stay now to immerse yourself in the beauty of Fes.

Important information:


At check-in, the hotel offers a 10% discount for all services of the Daniel Jouvance Spa.
Guests will be requested to present the credit card used for the booking. No prepayment will be charged on the credit card. Full payment is due upon arrival.

Gala dinner for the 31st of December is not included in the rooms' rates and is optional. It is to be paid on site.

We apologize for any inconvenience caused and thank you for your understanding

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FEZ

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 2513 reviews
Cleanliness: 6.01
Service: 8.98
Location: 9.52
Room Quality: 7.47
Amenities: 9
Value for Money: 7.46
Food and Beverage: 5.01
Overall Experience: 8.98
R
Richard • extended_group • gb
10
Absolutely PERFECT!
Pros:

Absolutely stunning hotel, right on the edge of the medina.

Staff couldn’t have been friendlier or more attentive.

Will definitely use this hotel whenever I am in Fés

2026-02-14 • via Nuitee
D
Dore • family_with_children • fr
9
2026-02-14 • via Nuitee
T
Taoufiq • solo_traveller • ma
6
2026-02-14 • via Nuitee
E
elie • solo_traveller • fr
10
Repos
Pros:

….

Cons:

Luxe

2026-02-13 • via Nuitee
E
elie • solo_traveller • fr
10
Merveilleux
Pros:

Superbe établissement je recommande

Cons:

Établissement de luxe

2026-02-13 • via Nuitee
M
Mohamed • solo_traveller • be
1
2026-02-12 • via Nuitee
A
Azddin • extended_group • ma
4
2026-02-12 • via Nuitee
E
ELHERRAR LOTFI • solo_traveller • ca
9
2026-02-11 • via Nuitee
Y
Yassin • extended_group • gb
10
An excellent stay with spacious, comfortable rooms, a great location, and outstanding service
Pros:

I absolutely loved everything about this hotel! The rooms are spacious and very comfortable. The location is perfect, making it easy to explore the area, and the staff were friendly and attentive, always ready to help. Everything about my stay exceeded my expectations, and I would highly recommend this hotel to anyone visiting the area.

2026-02-10 • via Nuitee
R
Rachid • family_with_children • ma
8
Pros:

Comportement du personnel surtout le directeur d exploitation

Cons:

La cafetière est en place mais sans tasse

2026-02-10 • via Nuitee
A
AHMED • family_with_children • ma
10
Pros:

L’équipement, la superficie, le personnel

Cons:

R.A.S

2026-02-09 • via Nuitee
E
El abdellaoui • family_with_children • de
10
Toll
Pros:

Alles super und vielen Dank an Herr Omar (Information)

2026-02-09 • via Nuitee
M
mounia • couple • ma
5
Pros:

Very good

2026-02-09 • via Nuitee
Y
Youness • solo_traveller • tr
10
J’ai passé un bon séjour à l’hôtel palais Medina
Pros:

J’ai aimé l’emplacement et le calme

2026-02-08 • via Nuitee
S
SIMON • couple • fr
10
Pros:

C est toujours bien

2026-02-08 • via Nuitee
O
Othmane • couple • ma
6
le personnel est très professionnel
Pros:

très bel hotel avec un personnel très professionnel. L’hotel est grand situé au centre ville à quelques metres du Mall « Borj Fes »

Cons:

la literie est vraiment mauvaise. A changer absolument

2026-01-31 • via Nuitee
H
Hmissa • family_with_children • ma
8
2026-01-31 • via Nuitee
רפאל • extended_group • il
10
Pros:

מקום מושלם

2026-01-29 • via Nuitee
M
Moussaoui • family_with_children • ma
10
2026-01-29 • via Nuitee
Z
Zakaria • couple • ma
10
2026-01-28 • via Nuitee