Northumberland Hotel

Hotels
6.4 (1590 reviews)
31-33 Craigmillar Park, , Edinburgh , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Terrace
Family rooms
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Good location for bus services
Comfortable beds
Cons:
Cold rooms
Poor cleanliness and service

Categories

Cleanliness
6.01
Several reviews noted cleanliness issues, including weak shower pressure and lack of room cleaning.
Service
6.48
The service was described as standard but with issues, particularly the manager's interaction with guests.
Location
8.02
Positive feedback about the hotel's convenient location with good access to public transport.
Room Quality
5.47
Comments indicated that the rooms were cold and lacked amenities like a fridge.
Amenities
5
Lack of essential amenities mentioned, such as no minibar and poor room heating.
Value for Money
7.46
Guests felt the hotel offered decent value for the price paid despite various issues.
Food and Beverage
6.41
Breakfast may not be needed; no specific comments made regarding food quality.
Overall Experience
6.38
Mixed reviews led to an average overall experience rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:31

Property Description

Charming Family-Run Hotel Near Edinburgh City Centre

Comfortable Rooms with City Views
Experience traditional decor and modern amenities in our cozy rooms, including TV, tea/coffee facilities, and some with access to a serene rooftop terrace overlooking the city.

Convenient Location with Easy City Access
Enjoy a peaceful stay just outside the city center, with quick access to Princes Street shops and attractions. Explore Holyrood Park on foot or reach the University of Edinburgh within minutes.

Ready to immerse yourself in the charm of Edinburgh? Book your stay at the Northumberland Hotel now.

Important information:

Please let Northumberland Hotel know your expected arrival time in advance. You can use the Special Requests box when booking or contact the property.

Please note that all requests for check in outside of scheduled hours are subject to approval by the property. The property will email you confirming this.

Please note that there is no elevator in the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MME

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

6.4
Based on 1590 reviews
Cleanliness: 6.01
Service: 6.48
Location: 8.02
Room Quality: 5.47
Amenities: 5
Value for Money: 7.46
Food and Beverage: 6.41
Overall Experience: 6.38
M
Marielle • solo_traveller • fr
8
2026-05-16 • via Nuitee
S
Sibtain • couple • gb
5
Pros:

Bus stop is literally at the front
Can reach city center/rail station after a few stops
That’s the most cost effective thing i noticed.U don’t have to book any taxi to reach main city.
The shopping mall is at a walking distance-another big advantage
Surroundings are nice and calm
The receptionist a good nice person,check in instructions were clear .

Cons:

The kettle was malfunctioning
No clean water for tea or coffe
The shower is inside main room -a bit awkward
The bed mattress literally sinks down when u wake up in morning-probably not a good quality one
The bed frame is not very comfortable
The curtains were short in length so that they didn’t stop the sunlight coming inside room,so if u need a dark room for good sleep ,not a good option
The property didn’t reply when I requested for early check in -Agree my fault i reached early,but had to wait outside property—-so don’t check in early

2026-05-16 • via Nuitee
S
Sumbal • couple • gb
4
Below satisfaction
2026-05-14 • via Nuitee
I
Ian • solo_traveller • gb
2
2026-05-14 • via Nuitee
V
Valeria • solo_traveller • cr
9
2026-05-14 • via Nuitee
A
Alessandro • extended_group • it
6
2026-05-14 • via Nuitee
J
James • solo_traveller • it
10
2026-05-13 • via Nuitee
H
Halligan • couple • au
7
Good
Pros:

The room was great, the staff great.

Cons:

The gardens and pathways looked unkempt

2026-05-13 • via Nuitee
F
franklin • couple • cl
10
Bueno
Pros:

Habitaciones cómodas

Cons:

Un poco caro para lo que ofrecen

2026-05-12 • via Nuitee
D
Dominik • couple • cz
8
2026-05-11 • via Nuitee
R
Rosen • solo_traveller • gb
10
Good hotel for the price
Pros:

Good hotel for that price

Cons:

Nothing really, it's a bit old but that reflects on the price as well so, no complaints

2026-05-11 • via Nuitee
R
Richard • couple • es
5
2 star hotel in a good location
Pros:

Central location

Cons:

This is a very average hotel that hasn’t been decorated for years. It is very basic. Think premier inn in 1985 that hasn’t been updated since. For the price we were very disappointed.

2026-05-10 • via Nuitee
R
rainbowpenny4 • Family
4
Location great but disappointed for price we paid
Pros:

Stayed start of April 2026.
Location is great as right opposite bus stop which takes you into the centre.
Cleaniness was a bit to be desired. Wasnt the worst of places, but found it odd that note on reception saying room would be cleaned every other day...1st day, 1 bed was made out of 2, 2nd day bin was emptied, that was it and we stayed for 4 nights, last day we were there we returned from being out all day to fresh towels and all our mugs and glasses in the bathroom sink filled up with water.
Not only that there was clump of what looked like hair or material in the toilet bowl which wasnt there when we left that morning.
Attempted to reach out to hotel prior to leaving this review and no response. No lift in the hotel so those with mobility issues I wouldnt bother, I was on crutches and could use the banister to come down, but someone less mobile would major struggle.

2026-05-07 • via Tripadvisor
R
Rhian • family_with_children • gb
6
Great location but not what I expected for price.
Pros:

Location was great. Walking distance to bus stop which took you into the centre

Cons:

Stayed start of April 2026. Cleaniness was a bit to be desired. Wasnt the worst of places, but found it odd that note on reception saying room would be cleaned every other day...1st day, 1 bed was made out of 2, 2nd day bin was emptied, that was it and we stayed for 4 nights, last day we were there we returned from being out all day to fresh towels and all our mugs and glasses in the bathroom sink filled up with water.
Not only that there was clump of what looked like hair or material in the toilet bowl which wasnt there when we left that morning.
Attempted to reach out to hotel prior to leaving this review and no response. No lift in the hotel so those with mobility issues I wouldnt bother, I was on crutches and could use the banister to come down, but someone less mobile would major struggle.

2026-05-07 • via Nuitee
M
Marion Gorguet • solo_traveller • fr
7
2026-05-06 • via Nuitee
J
John • solo_traveller • gb
9
Cheap and cheerful.
Pros:

Cheap

Cons:

No breakfast

2026-05-06 • via Nuitee
T
Tekwani • solo_traveller • ie
8
2026-05-06 • via Nuitee
W
WOJCIECH • extended_group • gb
5
2026-05-05 • via Nuitee
J
Julie • solo_traveller • fr
7
Pros:

Hôtel bien placé pour visiter le centre via les bus devant.
Literie confortable
Propre
Très bon rapport qualité prix

Cons:

Personnel peu accueillant
Bruyant

2026-05-05 • via Nuitee
V
Vera • couple • at
5
Für Anspruchslose ok…
Pros:

Lage gut. Bushaltestelle direkt vor der Haustüre.

Cons:

Das Bett war eine Katastrophe. Hat bei jeder kleinen Bewegung gequietscht. Matratze war komplett durchgelegen. Polster hart wie ein Brett. Teppichboden hatte Flecken. Allgemein nicht sehr sauber. Personal unmotiviert.

2026-05-05 • via Nuitee