Northumberland Hotel

Hotels
6.4 (1461 reviews)
31-33 Craigmillar Park, , Edinburgh , gb

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Terrace
Family rooms
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Good location for bus services
Comfortable beds
Cons:
Cold rooms
Poor cleanliness and service

Categories

Cleanliness
6.01
Several reviews noted cleanliness issues, including weak shower pressure and lack of room cleaning.
Service
6.48
The service was described as standard but with issues, particularly the manager's interaction with guests.
Location
8.02
Positive feedback about the hotel's convenient location with good access to public transport.
Room Quality
5.47
Comments indicated that the rooms were cold and lacked amenities like a fridge.
Amenities
5
Lack of essential amenities mentioned, such as no minibar and poor room heating.
Value for Money
7.46
Guests felt the hotel offered decent value for the price paid despite various issues.
Food and Beverage
6.41
Breakfast may not be needed; no specific comments made regarding food quality.
Overall Experience
6.38
Mixed reviews led to an average overall experience rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:31

Property Description

Charming Family-Run Hotel Near Edinburgh City Centre

Comfortable Rooms with City Views
Experience traditional decor and modern amenities in our cozy rooms, including TV, tea/coffee facilities, and some with access to a serene rooftop terrace overlooking the city.

Convenient Location with Easy City Access
Enjoy a peaceful stay just outside the city center, with quick access to Princes Street shops and attractions. Explore Holyrood Park on foot or reach the University of Edinburgh within minutes.

Ready to immerse yourself in the charm of Edinburgh? Book your stay at the Northumberland Hotel now.

Important information:

Please let Northumberland Hotel know your expected arrival time in advance. You can use the Special Requests box when booking or contact the property.

Please note that all requests for check in outside of scheduled hours are subject to approval by the property. The property will email you confirming this.

Please note that there is no elevator in the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MME

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

6.4
Based on 1461 reviews
Cleanliness: 6.01
Service: 6.48
Location: 8.02
Room Quality: 5.47
Amenities: 5
Value for Money: 7.46
Food and Beverage: 6.41
Overall Experience: 6.38
D
Dotta • couple • ar
7
Ubicacion increible! Habitacion con terraza balcon me encanto!
Pros:

La habitación estaba muy bien en general. Reservamos una habitación con cama matrimonial, que era exactamente lo que habíamos solicitado. El espacio era cómodo y tenía todo lo necesario: un escritorio, un sillón, televisión, buena calefacción, cortinas blackout que funcionaban muy bien y una terraza/balcón amplia. También contaba con baño privado y un armario lo suficientemente grande para guardar nuestras cosas. En el comedor del hotel hay una pequeña heladera por si necesitas guardar algo.

La ubicacion es perfecta! solo tienes que cruzar la calle y esperar el colectivo, pasan muchisimas lineas y casi todas te llevan al centro de la ciudad. Cuando volves del centro te bajas en la misma vereda del hotel, practicamente el colectivo te deja adentro jajaj. Ubicacion para mi un 10! ... son solo 20' al centro

Cons:

El único detalle a mejorar era la alfombra, que se veía un poco vieja y algo sucia. Durante los cinco días que estuvimos no la limpiaron, aunque sí pasaban a retirar la basura de la habitación. Fuera de eso, la habitación era cómoda y agradable para la estadía.

También me hubiera gustado que la terraza/balcón estuviera en mejores condiciones. Había algunas cosas tiradas afuera, como alfombras viejas, escobas y baldes, lo que le daba un aspecto un poco abandonado. En realidad es una terraza muy linda donde a muchos huéspedes seguramente les gustaría salir a tomar aire fresco.

Por último, tienen un salón muy agradable con varias mesas donde los huéspedes pueden sentarse a desayunar si traen algo para comer. Ellos dejan sobres de café, leche en polvo y azúcar, lo cual se agradece. Quizás, como sugerencia, con muy poco podrían mejorar mucho la experiencia: por ejemplo, ofrecer café y leche calientes en termos y algo simple como croissants o pan para acompañar. Con el espacio que tienen, un pequeño desayuno autoservicio podría hacer que la estancia sea aún mejor.

2026-03-12 • via Nuitee
M
Mary • couple • gb
5
2026-03-11 • via Nuitee
M
Marta • extended_group • es
5
Cómoda para lo que la queríamos, pero la falta de limpieza muy desagradable
Pros:

Las camas más o menos cómodas, calefacción, comodidad con el transporte, tiene secador.

Cons:

Limpieza escasa, las toallas no estaban muy limpias y no las cambian, la ducha echa muy poca agua, no tiene ascensor

2026-03-10 • via Nuitee
E
Ela • family_with_children • gb
8
2026-03-10 • via Nuitee
M
Mateusz • extended_group • pl
8
2026-03-10 • via Nuitee
M
Michael • solo_traveller • gb
2
Very poor indeed!!!!
Pros:

Not a lot

Cons:

Radiator was broken and I was given a small convector heater as a substitute. Not really any good, room cold. Staff very abrupt and not very helpful. There was going to be a charge of £10.00 to leave luggage in the hotel if I hadn't found anywhere else to put it after I had checked out. Such facilities should be standard for all hotels and usually are when I stay somewhere else. Check out was 10 am and the room was going be re-let before 3! Did ask if I could check out at 10.30ish but that was met with a blank expression. All in all not a good place to be and won't be gong back ..... ever!

2026-03-09 • via Nuitee
L
Lisiak • solo_traveller • pl
9
2026-03-09 • via Nuitee
K
Karen • couple • us
5
It was alright
Pros:

I appreciated the staff and the parking

Cons:

The entire building, especially the bathroom, smelled like cigarettes. The pillows were very hard

2026-03-07 • via Nuitee
A
Arudselvan • family_with_children • gb
8
2026-03-06 • via Nuitee
R
Rebecca • couple • gb
8
Nice place
Pros:

Clean and comfortable- good location with bus route outside

Cons:

Awkward fire door when you have luggage, no lift

2026-03-06 • via Nuitee
V
Verena Mühlberger • solo_traveller • de
7
Pros:

Für mich als Alleinreisende war es gut , ich war viel unterwegs .und wirklich nur zum Schlafen dort.

Cons:

Es hätte besser sauber sein können . Die Bettwäsche war nicht richtig sauber , ich habe sie dann geweselt.

2026-03-06 • via Nuitee
V
Virginie • family_with_children • be
8
Prijs kwaliteit in orde
Pros:

De ligging is zeker oke om de stadskern ye bereiken. Wie graag wandelt kan dit te voet in een 40 tam minuten en anders is er een bushalte voor het hotel.

Cons:

Hou er rekening mee dat het hotel aan een drukke weg ligt

2026-03-05 • via Nuitee
A
Asier • extended_group • es
6
2026-03-05 • via Nuitee
A
Amanda • family_with_children • gb
10
Pros:

I've stayed her loads and the bed was so comfy and to have a nice warm room this time was so nice

2026-03-04 • via Nuitee
T
Teixeira • solo_traveller • pt
8
2026-03-04 • via Nuitee
R
Ruben • extended_group • es
8
2026-03-04 • via Nuitee
M
Mulder • couple • nl
5
Pros:

Plek was mooi, bus station dichtbij

Cons:

Helaas schimmel in de badkamer en bedden waren klein

2026-03-02 • via Nuitee
H
hodgkinson • solo_traveller • gb
5
Would pay more for another hotel
Pros:

Very easy checkout

Cons:

No catering available
Too much noise from other rooms and sirens (near hospital)
Room felt cold

2026-03-02 • via Nuitee
M
Mark • solo_traveller • gb
6
2026-02-27 • via Nuitee
M
Maria Magdalena • solo_traveller • cl
5
Pros:

Agradable y limpio

Cons:

Que no hay recepción en toda la mañana y no se pueden guardar las maletas

2026-02-27 • via Nuitee