Residence Brunner

Hotels
Independent
7.6 (50 reviews)
Lauterbrunnen,3823, Lauterbrunnen, SWS, 3823 , Lauterbrunnen , CH

Pets allowed

Facilities

Parasailing nearby
Free WiFi
Terrace
Garden
Luggage storage
Ski storage
Concierge service
Wheelchair accessible
Picnic area
Elevator
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Exceptional service
Scenic views
Cons:
Limited amenities
Value for money concerns
WiFi issues
Noise disturbance

Categories

Cleanliness
8.7
Guests consistently praised the cleanliness of the property, leading to a high rating.
Service
8.7
Service was top-notch, with guests appreciating the hospitality provided.
Location
8.8
The hotel's location was highlighted as excellent, offering scenic views and tranquility.
Room Quality
7.5
Rooms were generally clean and comfortable, though some guests mentioned outdated decor.
Amenities
6.9
The amenities received mixed reviews, with some guests enjoying them while others were disappointed by the lack of WiFi and disturbance from nearby events.
Value for Money
6.9
Opinions were divided on the value for money, with some guests feeling it was reasonable while others found it lacking.
Food and Beverage
7.3
Food and beverage services were generally satisfactory, with room for improvement in variety.
Overall Experience
8.2
Most guests had a positive overall experience, praising the serene environment and friendly staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-28 05:02

Property Description

Premium Ski-in/Ski-out Access
Indulge in ski-in/ski-out access and enjoy the snowy slopes at your doorstep.

Delicious Dining Options
Treat yourself to a delightful meal at the restaurant or savor a relaxing evening with room service and a drink at the bar/lounge.

Convenient Amenities
Benefit from services like complimentary Wi-Fi, concierge assistance, and ski storage. Experience comfort in uniquely decorated guestrooms with modern conveniences.

To experience the ultimate mountain getaway, book your stay at Residence Brunner today.

Important information:

  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRN

Property Policies

  • General

    Events/parties allowed

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

7.6
Based on 50 reviews
Cleanliness: 8.7
Service: 8.7
Location: 8.8
Room Quality: 7.5
Amenities: 6.9
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8.2
V
Verified traveler
8
Would stay here again
Pros:

Great location for skiing (ski in/ski out). Hotel a little dated. Staff very friendly and helpful.

2022-02-14 via Nuitee
C
Chin Pin partner
10
Pros:

Hotel room has nice unblocked mountain views. Staff is friendly and accommodating.

2022-01-12 via Nuitee
V
Verified traveler family
6
Pros:

La vista hermosa y rodeado de naturaleza fue lo más que me gustó. Lo menos que me gusto fue que que el desayuno

2021-07-31 via Nuitee
V
Verified traveler
6
Pros:

O hotel é bom, mas fica em uma região em que vc não tem acesso de carro e mesmo subindo de trem ainda tem uma razoável caminha, toda de subida até o hotel

2020-09-15 via Nuitee
C
Christian
4
Not nice
Pros:

They put us in a stinky, moldy room and told us twice during check-in that we could get another room for 20 CHF more. We did not. This room was very bad.

2020-09-04 via Nuitee
M
Maria
6
Not clearly stated that the region is carfree!
Pros:

Didnt Have the opportunity to check in and Even though i emailed same night To get refund of the booking i didnt get Any anwser. This Hotel is not possible to go to by car, i think this should be stated Very clearly for everone that want to book something on short notice!

2020-08-19 via Nuitee
O
Onur
8
overall nice stay
Pros:

The hotel is old. And also, little bit far away from the train station. Overall we had a nice stay. Wengen is a special place.

2020-08-03 via Nuitee
R
Radu partner
6
Pros:

Well, the property is very old and the owners have done some improuvements but they could do more if they wanted, simple stuff like painting the metal frames on the balcony, fix the shower support, which won't cost much and they could raise the interest for the people....but thay are just lazy.
I wish I could give more than 3.9, but I can't....maybe when they will put a TV in the room I will do that.
Per total, it is ok to spend few nights there.

2020-07-24 via Nuitee
W
WW partner
8
Pros:

Es ist wunderschön gelegen mit einer traumhaften aussicht, das Personal war sehr freundlich.
Es war richtig nostalgisch, da das Haus ein bisschen in die Jahre gekommen ist.

2020-07-06 via Nuitee
V
Verified traveler friends
8
Pros:

Prima locatie, vlak naast de piste ('s ochtends skien naar de lift, 's avonds terug naar het hotel). Goed ontbijtbuffet met voldoende keuze. Het hotel is stijlvol maar wel oud en een beetje gehorig. Wij hadden een vrij kleine 2persoons kamer die net ruim genoeg was door een praktischs inrichting, met balkon en uitzicht op de bergen, en met een nogal krakende vloer (niet handig als je 's nachts naar de wc moet).

2020-02-03 via Nuitee
L
Lucila
10
Eccellente
Pros:

Piacevole! Attenzione ottimo, posto bellissimo, grazie .

2019-10-14 via Nuitee
R
Robert
10
Happy Hideaway
Pros:

Brunner was a great base for our exploration of Wengen and vicinity. Very quiet, comfortable, and satisfactory in all regards. The staff was friendly. And helpful in accommodating our special needs.

2019-09-25 via Nuitee
S
sergio
8
Pros:

ottima ospitalita’ un po’ lontano dalla stazione ma con una vista sullo Jungfrau straordinaria

2019-09-18 via Nuitee
Y
Yvonne M.
10
Warm and friendly
Pros:

If you are looking for a fancy type hotel, hotel brunner is not the place for you. However hotel brunner certainly rates high with me. Economical and warm and friendly staff willing to help you as needed. They stayed open late for me to pick me up at train station at midnight because my earlier train had been canciled. Also breakfast was included and coffee and fea available all day. Also had use of their refrigeratir and microwave.

2019-09-12 via Nuitee
T
thomas
6
Out of the way stay.
Pros:

Difficult to realize that hotel was well of the beaten path. Wengen like zermatt is a car free town and only accessible by a 15 min train ride($30 extra for the 4 of us) us a 15 minute walk(in the rain). Plus parking at the train station it turned out to be an expensive stay. Hotel(residence? Not sure why signs say hotel but identified as a residence, perhaps it doesnt qualify anymore) room was average, floor squeaked waking family during night and as usual in Europe they have no AC or at least screens on the windows to keep out bugs. Meh.

2019-08-18 via Nuitee
V
Vishal
8
Overall awesome experience
Pros:

Excellent hospitality, lovable & helping staff. Even the owner himself takes care of guests. Remarkable view of glaciers from hotel garden. Overall awesome experience!! Thanks Mr Tom Brunner!!

2019-08-15 via Nuitee
S
Suraj
10
Amazing Place
Pros:

We spent 4 days at the hotel and we are glad we selected this hotel. Such beautiful views from the room (room 16), extremely helpful staff and decent facilities.

The place is not that far from the station, just a bit elevated but was manageable for us.

In the breakfast we have some devent options. They do have some lunch and dinner options, so check it out when you are there. We also enjoyed the lobby areas which had provisions for hot water, microwave, cuttlery and fridge.

There was a good mixture of staff from different countries. Like wise, it was also good to mingle with vacationers from other countries. Truely a great cross cultural exchange.

2019-08-12 via Nuitee
V
Verified traveler self
10
Pros:

This is a property conveniently located between Interlaken and Jungfraujoch. The front yard is facing Jangfrau with an spectacular view all day long. The hospitality of the hotel staff is excellent, and the meal service is tasty and affordable. In the front of the hotel, there is a trail you can walk along to the other end of the town of Wengen and enjoy an amazing view of Jungfrau from different angles.

2019-07-23 via Nuitee
V
Verified traveler
6
Pros:

a nice garden in front. property refused to take luggage to teain station which they promised earlier.

2019-06-28 via Nuitee
V
Verified traveler partner
10
Pros:

This place was amazing. Everyone who worked there was so nice and they made you feel at home. They even made us a lunch one day since we had to go on a hike before the breakfast started. Although the hotel is on the outskirts of town and requires a decent uphill walk, it’s worth it for the price and the view. The free breakfast every morning was good too. I would definitely stay again.

2019-06-07 via Nuitee