Splendid Holiday Hotel Spa

Hotels
9.4 (1253 reviews)
16 Ngõ Thọ Xương lane , Hanoi , VN

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean facilities
Excellent breakfast
Cons:
Small rooms
Maintenance issues
Misleading pool information

Categories

Cleanliness
8.76
Some rooms noted for less maintenance, especially some complaints about quality.
Service
10
Overall, service was praised, especially Jacky's assistance.
Location
9.73
Location was frequently commended for convenience and access.
Room Quality
8.27
Room sizes were smaller than expected, and some issues were noted.
Amenities
9.22
While there were complaints about the pool, other amenities were well-received.
Value for Money
9.75
Value justifies the price with good services and location.
Food and Beverage
9.71
Breakfast was highlighted positively by multiple reviews.
Overall Experience
9.76
Generally a satisfying experience, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:29

Property Description

Central Location:
Situated in the heart of Hanoi, Splendid Holiday Hotel Spa is a stone's throw away from iconic landmarks such as St. Joseph Cathedral and Thang Long Water Puppet Theater.

Luxurious Amenities:
Indulge in a range of amenities including a business centre, concierge service, 24-hour front desk, and complimentary WiFi in all areas.

Culinary Delights:
Savor a delightful breakfast spread and relish American and Asian cuisine at the on-site restaurant, with a vegetarian menu available upon request.

To experience the epitome of comfort and convenience in Hanoi, book your stay at Splendid Holiday Hotel Spa today.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Location

Guest Reviews

9.4
Based on 1253 reviews
Cleanliness: 8.76
Service: 10
Location: 9.73
Room Quality: 8.27
Amenities: 9.22
Value for Money: 9.75
Food and Beverage: 9.71
Overall Experience: 9.76
B
Bernard • solo_traveller • au
10
Pros:

Harry was very helpful

2026-09-18 • via Nuitee
O
Océane • couple • fr
10
Incroyable !
Pros:

Nous avons commencé nos vacances par cet hôtel et avons terminé par celui-ci, sans regret ! Les chambres sont très belles et propres, tout est confortable et le personnel est aux petits soins ! Merci particulièrement à Mr.Brian qui nous a conseillé et accompagné dès que nous avions besoin.

2026-09-12 • via Nuitee
C
Christelle • solo_traveller • ca
10
2026-09-08 • via Nuitee
M
maree • couple • nz
10
Pros:

Great location and very comfortable hotel. Fabulous breakfast too. Special mention to John, Mina and Angela and brian - awesome service.

Cons:

Nothing

2026-09-07 • via Nuitee
K
Kristie • solo_traveller • au
10
2026-09-06 • via Nuitee
M
Marta • couple • es
10
Pros:

El personal del hotel ha sido super agradable con nosotros, siempre colaborando y dispuestos a ayudar en todo lo que necesitabamos, especialmente Anna, Mina, Brian, John and Tom. Una estancia agradable, repetiría sin duda, 100% recomendable

2026-09-05 • via Nuitee
H
HUGO • family_with_children • es
10
Buen hotel
Pros:

Hotel muy céntrico, personal muy amable, destacar lo mucho que nos ayudó Tom con el viaje de vuelta de Sapa a Hanoi

Cons:

No quedarme más noches

2026-09-03 • via Nuitee
M
MARCOS • solo_traveller • es
10
Pros:

The hotel is very amazing and the location is perfect to visit touristic places in Hanoi. Great breakfast and the attention from Tom was very nice.

2026-08-30 • via Nuitee
O
Océane • couple • fr
10
Pros:

Le personnel était très gentil. Mr Bryan et Mr. harry nous ont accueilli, la chambre était très confortable et le lieux était très propre.

2026-08-30 • via Nuitee
M
Marcelo • solo_traveller • fr
5
Pros:

L’emplacement est idéal.

Cons:

Les photos des chambres ne sont pas representatives (le manager de l’accueil m’a meme indiqué qu’il s’agissait de photos modifiées par l’AI). La piscine indiquée comme de l’hotel est en fait dans un autre hotel du groupe situé a 15 mns a pied .... lors de notre arrivee il nous a ete attribué 2 chambres avec fenetres sur un mur tres humides et des odeurs d’humidité. Apres negociation nous avons des chambres decentes des le lendemain. La salle du petit dejeuner est trop petite pour le nombre de clients de l’hotel. Au milieu de la salle, il y a une poutre, cela oblige a se recroqueviller pour passer d’une piece à l’autre.

2026-08-25 • via Nuitee
A
Aniek • family_with_children • nl
9
Perfecte plek voor je Hanoi beleving.
Pros:

Het personeel is zeer vriendelijk en je wordt warm ontvangen. Ze denken graag met je mee.
De locatie is perfect! En het ontbijt is ook top!

Cons:

Helaas was tijdens ons verblijf het zwembad gesloten, dat was een tegenvaller vooral voor de kindjes. We konden wel naar een ander zwembad maar dat was best een stuk verderop, waardoor je dat minder gauw eventjes doet.

2026-08-25 • via Nuitee
A
Amélie • couple • fr
10
Géniale
Pros:

La gentillesse la propreté et l’emplacement

2026-08-25 • via Nuitee
R
Robert • couple • at
10
2026-08-25 • via Nuitee
D
Didier • solo_traveller • be
10
2026-08-21 • via Nuitee
D
Didier • solo_traveller • be
10
2026-08-21 • via Nuitee
D
Daniele • family_with_children • it
10
Pros:

Eccellent Hotel with the best staffe specialy Mr Harry and John. Big and comfy Room. Delicous Buffet Breakfast. Highly recommend.

2026-08-20 • via Nuitee
T
Tom • solo_traveller • be
8
Pros:

Very good location
Swimming pool available, but in 3another hotel 350m farther

2026-08-18 • via Nuitee
N
Natacha • family_with_children • fr
7
2026-08-12 • via Nuitee
A
Aymane • solo_traveller • be
10
Pros:

Tom and Angela were incredible

2026-08-11 • via Nuitee
S
Stephane • solo_traveller • fr
10
2026-08-11 • via Nuitee