Splendid Holiday Hotel Spa

Hotels
9.4 (1083 reviews)
16 Ngõ Thọ Xương lane , Hanoi , vn

listing image 1
Show all photos

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean facilities
Excellent breakfast
Cons:
Small rooms
Maintenance issues
Misleading pool information

Categories

Cleanliness
8.76
Some rooms noted for less maintenance, especially some complaints about quality.
Service
10
Overall, service was praised, especially Jacky's assistance.
Location
9.73
Location was frequently commended for convenience and access.
Room Quality
8.27
Room sizes were smaller than expected, and some issues were noted.
Amenities
9.22
While there were complaints about the pool, other amenities were well-received.
Value for Money
9.75
Value justifies the price with good services and location.
Food and Beverage
9.71
Breakfast was highlighted positively by multiple reviews.
Overall Experience
9.76
Generally a satisfying experience, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:29

Property Description

Central Location:
Situated in the heart of Hanoi, Splendid Holiday Hotel Spa is a stone's throw away from iconic landmarks such as St. Joseph Cathedral and Thang Long Water Puppet Theater.

Luxurious Amenities:
Indulge in a range of amenities including a business centre, concierge service, 24-hour front desk, and complimentary WiFi in all areas.

Culinary Delights:
Savor a delightful breakfast spread and relish American and Asian cuisine at the on-site restaurant, with a vegetarian menu available upon request.

To experience the epitome of comfort and convenience in Hanoi, book your stay at Splendid Holiday Hotel Spa today.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Location

Guest Reviews

9.4
Based on 1083 reviews
Cleanliness: 8.76
Service: 10
Location: 9.73
Room Quality: 8.27
Amenities: 9.22
Value for Money: 9.75
Food and Beverage: 9.71
Overall Experience: 9.76
R
Róbert • family_with_children • sk
10
Pros:

We were very satisfied with our stay. The rooms were comfortable and clean, and the services were excellent. The staff was kind, friendly and always helpful. The hotel is located in the city center, close to the main attractions, which made everything very convenient. We were very satisfied and would definitely recommend this hotel.

2026-03-14 • via Nuitee
R
Róbert • family_with_children • sk
10
Pros:

We were very satisfied with our stay. The rooms were comfortable and clean, and the services were excellent. The staff was kind, friendly and always helpful. The hotel is located in the city center, close to the main attractions, which made everything very convenient. We were very satisfied and would definitely recommend this hotel.

2026-03-14 • via Nuitee
C
Christine • family_with_children • fr
8
2026-03-13 • via Nuitee
M
Marcella • couple • nl
7
Geannuleerd
Pros:

Centrale ligging, behulpzaam personeel

Cons:

Achteraf straatje, felle TL verlichting in kamer, restaurant in kelder geen daglicht, foto’s en omschrijving op booking geven verkeerd beeld, verdeel over meerdere gebouwen.

2026-03-11 • via Nuitee
C
Christine • family_with_children • fr
8
2026-03-11 • via Nuitee
K
kellie • couple • nz
4
Would not recommend
Pros:

Good location great breakfast

Cons:

Rooms are very dated. We were put in a tiny room for the first night and the second night the bathroom was poorly designed and in disrepair which meant the whole bathroom flooded when we showered.

2026-03-08 • via Nuitee
V
Vanessa • couple • au
10
Great start to our Vietnam holiday.
Pros:

Fantastic location, very centrally located with helpful staff. Arranged airport pickup, late check out & luggage storage. Love the complimentary bananas!! 🍌💛

2026-03-06 • via Nuitee
A
Amedeo • family_with_children • it
10
2026-03-06 • via Nuitee
A
Amedeo • family_with_children • it
10
Pros:

The location was perfect, near to the old quarter. Jacky was very gentle

2026-03-06 • via Nuitee
P
Patrice Florent • solo_traveller • fr
10
Pros:

Harry et son équipe furent forts sympathiques et à l'écoute, l'hôtel est très bien situé, a 2 pas de la cathédrale St Joseph. Je recommande cet hôtel pour la qualité de son accueil.

Cons:

I wonder what?

2026-03-06 • via Nuitee
M
Michael • family_with_children • au
10
Pros:

Very nice hotel, great location, great staff, thanks Jacky for your kind halp

2026-03-06 • via Nuitee
G
Grace • family_with_children • gb
10
Very nice hotel
Pros:

The hotel was i a very good location and the staff were all so friendly. The rooms are very well equipped and have everything you need for your stay. The reception staff Jacky was very nice and helped us with storing our bags for a while after we checked out.

Cons:

Nothing.

2026-03-04 • via Nuitee
L
Leidy Daniela • couple • co
10
Maravilloso
Pros:

John es súper amable y El personal en sí es muy agradable

Cons:

Todo está bien

2026-03-04 • via Nuitee
A
Alba • couple • es
10
2026-03-03 • via Nuitee
P
Patrick • family_with_children • ch
10
Pros:

Great location! Jacky helped a lot with city tour and transportation as well as found another stay closeby

2026-02-28 • via Nuitee
F
Frédéric • couple • fr
10
Très agreable hotel
Pros:

Petit dejeunez très bien , acceuil

Cons:

Je ne sais pas

2026-02-28 • via Nuitee
A
Alexandra • family_with_children • de
5
Pros:

Big bed and room, friendly staff, good bathroom.

Cons:

Unfortjnately, my room did not have daylight during the day. For one night it was okay, but for longer not.

2026-02-26 • via Nuitee
M
Mathilde • family_with_children • tr
9
2026-02-25 • via Nuitee
S
Susana • extended_group • us
10
Accomodation overall is excellent. Our flight back home was at midnight and they let us wash up in one of their receptio
Pros:

Awesome, friendly , courteous staff . Great Spa massage at the location . Quiet location where we just walk to places to eat and to shop . Nice breakfast too .

2026-02-25 • via Nuitee
L
Luke • couple • au
7
Hard to rate. Didn’t get to stay there😂😂
Pros:

After booking months in advance we got there and they sent us to another hotel because they were full and had to accommodate a sick guest who couldn’t check out.

Cons:

A sceptical scenario. The next hotel was ok. Not far away but annoying

2026-02-24 • via Nuitee