Facilities

Proposal/romance packages available
Express check-out
Area shuttle (surcharge)
Guest education on local ecosystems and culture
Free WiFi
Terrace
Garden
Luggage storage
Express check-in/check-out
Designated smoking area
See all facilities

Review Highlights

Pros:
Incredible views of the Sahara
Friendly and professional staff
Cons:
Cleanliness issues noted
Food options could be improved

Categories

Cleanliness
7.46
Some reviews mentioned cleanliness issues, particularly regarding room maintenance.
Service
8.93
The staff received high praise for being friendly, welcoming, and helpful throughout the stay.
Location
8.97
The location near the Sahara was highlighted as absolutely incredible, with stunning views.
Room Quality
7.92
General sentiment is positive, but no specific room quality mentions were highlighted.
Amenities
7.95
The hotel has a pool and offered various excursions; generally a positive sentiment.
Value for Money
6.91
Some reviews indicated that dining experiences were underwhelming for the price.
Food and Beverage
7.46
Food options received mixed reviews; breakfast was good, but dinner was reported as disappointing.
Overall Experience
8.43
Guests found their stays to be memorable and overall enjoyable despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 05:47

Property Description

Experience a tranquil escape at Hotel Kanz Erremal, your gateway to the stunning Erg Chebbi dunes in Merzouga.

Recreational Haven
Unwind in our inviting outdoor pool or soak in the breathtaking views from the terrace and garden. With complimentary Wi-Fi and concierge services, your every need is met to ensure a memorable stay.

Culinary Delights
Savor exquisite Moroccan cuisine at our on-site restaurant, complete with a bar/lounge for delightful evenings. For those who prefer a quiet night, room service is available during select hours.

Comfort and Convenience
Our 22 individually decorated guestrooms boast modern amenities, including ceiling fans and complimentary toiletries. Enjoy daily housekeeping and optional airport shuttle services for a hassle-free journey.

Join us at Hotel Kanz Erremal for an unforgettable desert retreat – book your stay today!

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FEZ

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

8
Based on 71 reviews
Cleanliness: 7.46
Service: 8.93
Location: 8.97
Room Quality: 7.92
Amenities: 7.95
Value for Money: 6.91
Food and Beverage: 7.46
Overall Experience: 8.43
J
JaisyY Family Toronto, Ontario
10
Gateway to the Sahara
Pros:

This truly felt like the gateway to the Sahara - the sand dunes literally come up to the edge of the hotel (literally closer than some of the luxury camps!) and the views of the Sahara are absolutely incredible. Admiring the desert while swimming in the pool? Yes please! The hotel is on the rustic side, but felt very authentic to the desert. Breakfast was included and the selection was great. Although we did not eat dinner here, we did hear from our travel companions that it was a bit underwhelming for the price - so may be good to have backup options. We booked a separate camel trek so did not use the hotel for excursions but there were lots to choose from. Would recommend (worth it for the views alone!)

2025-10-11 via Tripadvisor
7
775aureliep Friends getaway
10
breathtaking place
Pros:

From the moment we arrived, everything exceeded our expectations. The staff was incredibly professional, welcoming, and always ready to help with a smile. Every detail was taken care of, making us feel relaxed and well looked after.
The adventures we had were absolutely unforgettable , each day was filled with excitement and discovery.
And let’s talk about the view from the room and the swimminpool … simply breathtaking. the scenery was picture-perfect and left us speechless every time and also.how quiet and peaceful isthe place .
I can't recommend this place enough. If you're looking for a magical moment in the desert , this is the place !unforgettable experiences, and views that will stay with you forever — this is it!

2025-10-02 via Tripadvisor
A
AMRIT family_with_children
10
Pros:

This is a beautiful property and very baby friendly. The staff made our stay very special.

Highly recommend this place if you are in Merzouga!

2025-09-13 via Nuitee
F
FarAway657418 Friends getaway
10
We had the most amazing stay in the desert!
Pros:

If you're planning to visit the Merzouga Desert, Kanz Erremal Hotel is absolutely the best option.
The staff were incredibly kind and helpful, they assisted us with everything we needed. Also they organised the best excursions around the desert and towns.

While enjoying a peaceful day by the swimming pool, you also get to take in the spectacular views of the desert it’s truly unforgettable.

I 100% recommend this experience so much that I’m already planning to go back next year!

2025-09-10 via Tripadvisor
C
cristinasB8487XV Friends getaway
10
Great stay!
Pros:

Our stay at Kanz Erremal was amazing! Great location and the views of the dunes from the pool were beautiful. The best part of our stay was the staff, so friendly. Thank you so much.

2025-09-09 via Tripadvisor
L
Luis
8
Uma estadia com uma vista inesquecível!
Pros:

Ficamos duas noites hospedados no Kanz Arremal e sem dúvida, o ponto alto é a localização, absolutamente incrível. A vista panorâmica sobre o deserto é simplesmente magnífica.
O hotel tem um enorme potencial, a estrutura é muito charmosa e o ambiente envolvente. No entanto, sentimos falta de uma equipa mais qualificada, assim como de uma maior atenção à limpeza e manutenção dos espaços (os quartos, por exemplo, não foram limpos durante a estadia).
O pequeno-almoço deixou a desejar e o jantar foi apenas razoável.
Apesar das limitações, recomendamos passar ao menos uma noite, pela paisagem única e pela oportunidade de estar tão perto do deserto.

2025-09-08 via Nuitee
C
Chahli
10
Pros:

Perfect

2025-08-06 via Nuitee
3
318younesb Family
10
Vacation
Pros:

I had a wonderful stay at Kanz Erremal! The view from the hotel is absolutely stunning — especially the back view that opens directly to the sand dunes. It truly felt like a peaceful escape into the heart of the desert.

The staff made the experience even better. A big thank you to Khadija, Ayoub, Mouha, Abdrezak, and Hassan — each one of them was warm, welcoming, and always ready to help with a smile. Their hospitality made us feel at home.

2025-08-03 via Tripadvisor
F
Faizan friends
4
Pros:

We were 4 friends and had 2 nights stay, literally they are charging you +-200$ per night for their Swimming pool, everything else is bad. The staff is not supportive and very negative people, Sahara Desert and they don't offer any water at all. The charged us 20dh/2€ for water bottle many times because we had no option in the desert . THE AC was on for 24 hour straight and it wasn’t cooling so we had to clean the filters by ourselves.

2025-07-21 via Nuitee
Y
Yasmina partner
4
Pros:

C’est établissements est un attrape touristes ! RIEN NE VA !
Nous avons ignorés tous les mauvais avis concernant cet établissement mais croyez moi, ils sont véridiques et non pas subjectifs.

Ca été une horreur !
Le personnel est désagréable, je suis moi même Marocaine et ça m’a CHOQUÉ de vivre ce genre d’accueil au Maroc.
Tout ce qu’on demandait avait l’air de les ennuyer, ils sont pas accueillant du tout, ne dise même pas bonjour. Nous avons choisi cet établissement également car leur site annonce qu’il propose une nuitée dans les tentes au déserts dans un certains standing mais nous avons eu droit à une expérience à la hauteur du désastre de cet établissement.

Le petit déjeuner est HORRIBLE et pas du tout quali.
La piscine n’est pas entretenue et est de couleur verte à en salir les maillots.
Là climatisation dans la chambre fait un bruit d’avion et fuit au point où vous aurez les pieds dans l’eau.
Franchement FUYEZ

2025-07-18 via Nuitee
3
306walidj Business
10
The experience was truly magical — a wonderful hotel in Merzouga overlooking the golden sand dunes, offering a peaceful
Pros:

If you’re looking for an unforgettable experience in the heart of the desert, you must visit Oasis of Sand Hotel in Merzouga, Morocco. This stunning place overlooks the golden dunes and offers luxurious accommodation that blends comfort with the beauty of the desert. The rooms are elegant and decorated in authentic Moroccan style, and the peaceful atmosphere allows guests to enjoy pure serenity.
What makes this hotel truly special is the wonderful staff—especially Ayoub, a young man known for his kindness and cheerful spirit. Ayoub is always ready to help with a smile and makes guests feel right at home. He made our stay warmer and more enjoyable with his hospitality and politeness. I highly recommend anyone visiting Merzouga to stay at this amazing hotel and ask for Ayoub—he’s the true gem of the place.

2025-07-04 via Tripadvisor
T
totiandale Couples London, England
10
Great stay, lovely view, delicious couscous
Pros:

We had such a lovely stay despite the heat 🥵 Room was comfortable and glad the AC was working because we had extremely hot days. Food was great too!! It was Friday so they made us couscous and to be honest, it was the best we tried during our month in Morocco. The pool is refreshing and it has a gorgeous view over the dunes. There is a cool terrace on the first floor where you can enjoy the landscape while sipping some tea. Thanks for having us and for the great stay!

2025-06-29 via Tripadvisor
J
jason partner
8
Pros:

Property was beautiful. Staff weren’t really very helpful. Would have liked some info on tours as I had previously asked about on WhatsApp. Ended up booking stuff with someone else

2025-06-10 via Nuitee
N
Nora partner
10
Pros:

We had a fantastic stay at Hotel Kanz Erremal!
The room was clean, spacious, and very comfortable. The staff were incredibly friendly and helpful throughout our stay. We would definitely stay here again and highly recommend it to anyone visiting the area!

2025-05-24 via Nuitee
S
Stephanie
10
Pros:

Emplacement exceptionnel ! Personnel très sympa et repas délicieux 👌

2025-05-20 via Nuitee
N
nicolas
10
Pros:

Personnel adorable, emplacement féerique à découvert absolument... les yeux grands ouverts.
Petit bémol, le bruit des quads et motos qui peuvent tourner dans les dunes en face de l’hôtel.

2025-04-27 via Nuitee
E
Evan
8
We love the pool, the area
Pros:

We really love the ambiance especially the pool with the saharas was just in the front.
We love the amenities and were our room is located
Some of the staff are nice but we noticed while we are relaxing outside at eating breakfast they kept on looking on us like we are not allowed to be free..
The room was spacious and unique but not enough light. The toilet set is moving when we are urinating and doing no 2.

We are disappointed with the dinner. Was too expensive for just a basic appetizer and the dessert was plane banan, apple and dry orange juice with no presentation at all that why all the guest who had the dinner with us didn’t touch the fruits they served.

2025-04-25 via Nuitee
J
JEROME
8
Hotel charmant et reposant
Pros:

Hotel bien situé au pied des dunes de Merzouga.
Personnel agréable et serviable.
Chambres de qualités.
L'hotel propose des excusions dans le désert en dromadaire pour voir le coucher du soleil.
Nous vous recommandons cet hotel.

2025-04-12 via Nuitee
V
Verified traveler
8
Pros:

Bed was wel een beetje aan de kleine kant.

2025-03-29 via Nuitee
P
PereA27 Friends getaway Mollet del Valles, Catalonia
10
A excellent experience
Pros:

A small, comfortable desert hotel with good rooms, excellent food, a swimming pool with views, friendly people.

I wanted to see the sea of ​​dunes in the desert. It's beautiful!. And this hotel, so integrated into the landscape, so little artificial, but with the comforts of a good hotel!. Delicious food, swimming in the pool with the dunes right next to it!. Having tea "feeling" the silence of the desert. A friendly, nice staff, comfortable rooms!. Excursions to discover the surroundings!. What peace, what relaxation, what adventure! Oohhh I'll be back

2025-03-14 via Tripadvisor