Crowne Plaza New Delhi Mayur Vihar Noida by IHG

Hotels
Crowne Plaza Hotels & Resorts
9.4 (1687 reviews)
13 B Mayur Vihar, District Centre , New Delhi , in

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great service
Delicious food
Friendly staff
Cons:
High room rates
Rude staff member
Cleaner asking for extra payment

Categories

Cleanliness
8.23
Cleaner asking for money; hotel should ensure cleaning is included in room booking.
Service
9.99
Amazing food and hospitality with strong commendation for staff, though one staff member was noted as rude.
Location
10
Location is good, supporting a nice overall experience.
Room Quality
9.16
Rooms were spacious, but noted as having facilities of a lower tier hotel at times.
Amenities
9.19
Facilities were noted to be old and somewhat inadequate.
Value for Money
8.65
Perceived high room rates with respect to the quality of provided services and facilities.
Food and Beverage
10
Food and beverage quality received positive remarks, especially the breakfast.
Overall Experience
10
Overall positive experience highlighted with great staff service and food.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:36

Property Description

Luxurious Amenities
Experience a luxurious escape at Crowne Plaza New Delhi Mayur Vihar Noida with its outdoor pool, pampering spa services, and well-equipped gym. Relax in spacious modern rooms featuring a flat-screen TV and a pillow menu for ultimate comfort.

Convenient Location
Perfectly situated just 500 meters from Mayur Vihar Metro Station, our hotel offers easy access to key attractions like Akshardham Temple and commercial hubs like Noida Sector 62. Explore the city with a short drive to Connaught Place and reach the airport in just 25 km.

Exceptional Services
Indulge in 300-thread-count bedsheets, fluffy bathrobes, and a variety of dining options including Italian, continental, and Indian cuisines at Infinity. With services like day trips arrangement, car rentals, and a 24-hour business centre, your stay with us will be seamless. Book now for a memorable experience.

Important information:

Please note that credit card details will be required to pre authorize your extras upon check-in.

In case of an early departure or shortening of stay, retention would be applicable for the remaining nights.
100% retention applies in case of no-show.

Dry days will be observed on the following dates:
January 26 (Republic Day)
February 3 from 18:00 to February 5 at 18:00 (due to the general election in Delhi)
February 8 (full day)
August 15 (Independence Day)
October 2 (Gandhi Jayanti)

Portable speakers and Hookah are not permitted on the premises. Outside Food or Drink not allowed.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DEL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 10 years old stay for Rs. 1,770 per person per night when using an existing bed.
    People 12 years old and over stay for Rs. 1,500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.4
Based on 1687 reviews
Cleanliness: 8.23
Service: 9.99
Location: 10
Room Quality: 9.16
Amenities: 9.19
Value for Money: 8.65
Food and Beverage: 10
Overall Experience: 10
T
Travel28849689068 Business
10
Best stay
Pros:

Had a very comfortable stay. The location was very nice.
Special thanks to saloni and Sreya from front desk they are very helpful and polite

2026-07-03 via Tripadvisor
S
stevebintley Business Bedford, Bedfordshire, England
10
Good value and great rooms
Pros:

My three night stay here was very comfortable and if the location works for you then I’d recommend. The service from all the staff throughout was brilliant and the room itself great. Although a standard offering it was sizeable, with a separate living area, loads of storage space and super cosy decor. The large windows provided great views and the window into the spotlessly clean bathroom was a modern touch. The curtains could be controlled remotely, adding to the modern vibe, and sleep quality was superb with no noise and good temperature control in the room. The separate bathtub and shower made for a great stay, although the lack of any toiletries in the bath, since they’re fixed to the wall in the shower, was annoying. Housekeeping always did a fantastic job, proactively returning late in the day if needed too.

The bar on the ground floor had very friendly staff but didn’t always feel overly cosy. It was surprising that on one day they completely ran out of all beer but the selection of food is decent. The main restaurant had some wonderful themed nights and the local Indian dishes were brilliant. The western items on the menu weren’t great but at least there is a wide variety to suit most tastes.

Overall it was a very comfortable stay with a modern vibe and I’ll stay there again.

2026-07-01 via Tripadvisor
M
Maps50416332759 Business
10
Exceptional Service by Sonali and Shreya
Pros:

I had a wonderful experience at Crown Plaza Hotel. The staff members, especially Shreya and Sonali, were extremely courteous, professional, and helpful throughout my stay. Their warm hospitality, prompt service, and friendly attitude made me feel truly welcome.
They went above and beyond to ensure that all my needs were taken care of, making my stay comfortable and enjoyable. Their dedication and excellent customer service deserve special appreciation.
Thank you, Sonali and Shreya, for making my stay memorable. I would highly recommend Crown Hotel for its outstanding hospitality

2026-06-29 via Tripadvisor
T
Tourist00947134623 Family
10
Stay at the crown plaza
Pros:

Excellent stay at the crown plaza New Delhi. Had a very comfortable stay here. My wife was very surprised when a staff member present a cake in the room. Service was super staff specially Saloni was very helpful thank you do much

2026-06-29 via Tripadvisor
R
RAJEESH KUMAR extended_group in
10
2026-06-29 via Nuitee
K
kbhardwajk Couples New Delhi, National Capital Territory of Delhi
10
An Amazing Stay
Pros:

We had a wonderful one-night stay at Crowne Plaza New Delhi Mayur Vihar Noida. The hotel was clean, comfortable, and the hospitality was excellent. A special thanks to Saloni Khanduri for her thoughtful arrangements and warm assistance, which made our stay truly memorable. She ensured everything was perfectly organized and made us feel genuinely valued as guests. We look forward to staying here again and highly recommend this hotel for couples seeking a comfortable and enjoyable stay.

2026-06-28 via Tripadvisor
A
Akshay solo_traveller in
9
2026-06-28 via Nuitee
F
Flyer50895113403 Family
10
Security and staff
Pros:

I had a wonderful stay at this hotel. The staff were exceptionally polite, professional, and always ready to help with a smile, making the entire experience comfortable and enjoyable.
A special mention goes to the security team, who were highly vigilant, courteous, and maintained excellent safety standards throughout the property. Their professionalism provided a great sense of security and peace of mind.
Overall, the hotel offers outstanding hospitality, excellent service, and a safe environment. I would highly recommend it to anyone looking for a comfortable and secure stay, and I look forward to visiting again.

2026-06-27 via Tripadvisor
R
Rahul0000 Family
10
Excellent hotel !
Pros:

We had a truly comfortable stay at this 5-star hotel. The rooms were extremely clean and well-maintained, and the bedding was very comfortable, ensuring a great night’s sleep. The breakfast spread was also excellent with plenty of variety. A special thanks to Saloni at the reception for her warm welcome and smooth check-in process. Her professionalism made everything easy and pleasant. Highly recommended!

2026-06-26 via Tripadvisor
S
Sightsee12845424479 Family
10
Exceptional Hospitality & Outstanding Service
Pros:

We had an amazing stay and the hospitality was outstanding from start to finish. The service was exceptional and every staff member was courteous and attentive. A heartfelt thank you to Ms. Saloni for helping us get a wonderful room and for recommending some fantastic nearby places to explore. She truly made our stay even more memorable. Highly recommended!

2026-06-26 via Tripadvisor
M
maninderk2018 Friends getaway
10
Best experience
Pros:

Beautiful hotel and surroundings .. our second visit and we are not disappointed. The staff can never do enough for you . Service from every member of staff is always excellent. Specially thanks to Saloni Khanduri

2026-06-26 via Tripadvisor
G
Guide13859331534 Family Bhimavaram, West Godavari District, Andhra Pradesh
10
Finding of lost belongings
Pros:

I have received my belongings in good condition. Thankyou to the hotel security team Poonam for your prompt supported assistant

2026-06-24 via Tripadvisor
R
Road01530977426 Family
10
Helpful staff
Pros:

I came with my family here and the staff was very helpful and kind enough to help us in every possible way .
Special thanks to Sonali for finding me out some good places to visit .
Really appreciate.

2026-06-23 via Tripadvisor
V
Voyage20837659855 Couples
10
Outstanding
Pros:

excellence stay at the crowne plaza from the moment we stepped in.every staff member we had the pleasure to meet was so friendly welcoming and professional specially saloni and anjali thanks.i came here with my partner for celebrating her birthday we felt like royalty and enjoying our stay

2026-06-22 via Tripadvisor
N
Nitin Gautam solo_traveller in
10
Pros:

Superb ambience, nice staff

Cons:

Nil

2026-06-22 via Nuitee
A
Abhishek solo_traveller in
10
Must if you looking to stay with homely feeling
Pros:

Location of the property, maintenance & upkeep and most importantly the staff had been extremely polite and warm. My special mention would be Saloni who really helped right from the booking to facilitation of early check-in to follow-up post check-out if my stay was comfortable.

Cons:

In-room dinning menu could be a little more elaborate.

2026-06-22 via Nuitee
W
Wanderer55965092137 Solo travel
10
Great stay
Pros:

Great staff as always , they all are ready to help .
Special mention to Ms Sonali and Devender Ji from front desk .
Both are very helpful .

2026-06-21 via Tripadvisor
V
Vijay Bangar solo_traveller in
10
Pros:

Staff behavior, quick response

Cons:

None

2026-06-21 via Nuitee
M
Meera solo_traveller in
8
Pros:

Swimming pool & Steam room Health faciilites

Cons:

Food

2026-06-20 via Nuitee
S
Sarika solo_traveller ae
8
2026-06-19 via Nuitee