Grupotel Alcudia Suite

Hotels
•
Grupotel
8.1 (1157 reviews)
Else Hetzel, s/n , Playa de Muro , es

listing image 1
Show all photos
Children allowed

Facilities

Clubhouse
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Cleanliness issues
Food variety lacking
Noisy rooms

Categories

Cleanliness
6.98
Several mentions of dirty rooms and unclean areas, indicating significant room for improvement.
Service
8.95
Most reviews praised the staff's friendliness and attentiveness despite some isolated issues.
Location
9.49
Consistently highlighted as excellent in multiple reviews for its proximity to the beach.
Room Quality
7.44
Mixed feedback regarding room conditions, with some spacious and clean, while others complained about dampness and noise.
Amenities
7.97
Amenities received mixed feedback; some were appreciated while others were outdated or lacking.
Value for Money
8.43
Pricing was considered reasonable for off-season stays, albeit with quality concerns.
Food and Beverage
6.98
Food quality and variety received several criticisms, affecting the overall experience.
Overall Experience
8.55
General sentiment was positive with specific areas for improvement highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:13

Property Description

Luxurious Stay in Alcudia Bay

Outdoor Pool and Entertainment: Enjoy a refreshing dip in the large outdoor pool and be entertained with the evening programme.

Convenient Amenities: Benefit from free parking, WiFi, and air-conditioned apartments with private balconies and well-equipped kitchens.

Explore and Indulge: Take advantage of the 24-hour reception for excursion bookings, bike/car rentals, and proximity to the S’Albufera Nature Reserve. Indulge in a delicious breakfast buffet and light meals at the snack and lounge bars.

Experience a delightful stay at Grupotel Alcudia Suite - Book now for an unforgettable vacation!

Important information:

Please note that for dinner formal attire is required. Male guests are required to wear a long-sleeved shirt and long trousers in the restaurant.

When booked 5 rooms or more, differents cancelation/deposits policies may apply

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.1
Based on 1157 reviews
Cleanliness: 6.98
Service: 8.95
Location: 9.49
Room Quality: 7.44
Amenities: 7.97
Value for Money: 8.43
Food and Beverage: 6.98
Overall Experience: 8.55
A
Angelo • solo_traveller • co
9
2026-01-20 • via Nuitee
A
Anastasia • family_with_children • pt
3
Desecionada
Pros:

Os funcionários eram simpáticos e a comida no pequeno almoço não era má

Cons:

O hotel claramente não é de 4 estrelas, a limpeza do quarto era má, os quartos não eram limpos bem como também tinham várias coisas velhas e partidas.

2026-01-19 • via Nuitee
M
Marine • couple • fr
6
Pros:

La piscine, à côté de la plage , stationnement gratuit , le personnel .

Cons:

Le restaurant ferme trop tôt , la piscine ferme trop tôt, la nourriture du buffet n’est pas de qualité . Chambres Côté rue bruyantes

2026-01-19 • via Nuitee
J
Julia • family_with_children • se
8
Perfekt hotell att samla hela familjen på.
Pros:

Trevlig personal. Lugnt och mysigt hotell. Maten var upprepande men god. Perfekt resa med både äldre och småbarn.

Cons:

Det är nog dags att renovera rummen en aning. Byta ut lampskärmar och duschslangar etc.

2026-01-19 • via Nuitee
C
Cintia • family_with_children • gb
8
2026-01-19 • via Nuitee
S
Selin • extended_group • at
8
2026-01-19 • via Nuitee
M
MIGUEL • couple • es
9
Muy buen servicio, comida espectacular y buen colchón
Pros:

La comida, un bufet buenísimo, todo de calidad

Cons:

El jabón de manos del baño, era infumable, la sequedad que te generaba.

2026-01-15 • via Nuitee
J
Jonen • family_with_children • de
8
Für einen kurzen Urlaub empfehlenswert
Pros:

Die Lage und das sehr freundliche Personal

Cons:

Das Essen

2026-01-11 • via Nuitee
G
Guy • couple • es
10
2026-01-01 • via Nuitee
P
Peter • couple • gb
7
2025-12-22 • via Nuitee
P
Paloma Elena • family_with_children • es
8
2025-11-23 • via Nuitee
M
Mateo • couple • es
10
2025-11-22 • via Nuitee
A
Aivar • couple • ee
9
2025-11-20 • via Nuitee
M
Marek • couple • at
10
2025-11-16 • via Nuitee
H
Huonder • family_with_children • ch
8
Pros:

Lage Personal Essen Top.
Sauberkeit in Zimmern verbesserungs fähig.Ab und zu wurden Zimmer " vergessen" zu putzen.

2025-11-15 • via Nuitee
G
graciela • couple • ar
9
Pros:

La ubicación excelente! Muy bueno todo!

Cons:

Nada para criticar

2025-11-07 • via Nuitee
A
Aivar • couple • ee
10
2025-10-30 • via Nuitee
J
Jan • extended_group • cz
10
Pros:

Great food, close to beach, nice staff

2025-10-27 • via Nuitee
O
Ortel • couple • es
5
Pros:

Personal an der Rezeption sehr freundlich!

Cons:

-Am 25.10. kein Zimmerservice!
(keine Reinigung, kein Bettenmachen!)
-Personal im Speisesaal unfreundlich!
-Frühstück sehr Basic, wenig Obst, wenig
Brotsorten!
- Unruhe im Speisesaal durch Arbeiten
des Personals zum Beenden der Saison!

2025-10-26 • via Nuitee
K
Karina • couple • ar
10
2025-10-26 • via Nuitee