Grupotel Alcudia Suite

Hotels
•
Grupotel
8.1 (1236 reviews)
Else Hetzel, s/n , Playa de Muro , es

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Children allowed

Facilities

Clubhouse
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Cleanliness issues
Food variety lacking
Noisy rooms

Categories

Cleanliness
6.98
Several mentions of dirty rooms and unclean areas, indicating significant room for improvement.
Service
8.95
Most reviews praised the staff's friendliness and attentiveness despite some isolated issues.
Location
9.49
Consistently highlighted as excellent in multiple reviews for its proximity to the beach.
Room Quality
7.44
Mixed feedback regarding room conditions, with some spacious and clean, while others complained about dampness and noise.
Amenities
7.97
Amenities received mixed feedback; some were appreciated while others were outdated or lacking.
Value for Money
8.43
Pricing was considered reasonable for off-season stays, albeit with quality concerns.
Food and Beverage
6.98
Food quality and variety received several criticisms, affecting the overall experience.
Overall Experience
8.55
General sentiment was positive with specific areas for improvement highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:13

Property Description

Luxurious Stay in Alcudia Bay

Outdoor Pool and Entertainment: Enjoy a refreshing dip in the large outdoor pool and be entertained with the evening programme.

Convenient Amenities: Benefit from free parking, WiFi, and air-conditioned apartments with private balconies and well-equipped kitchens.

Explore and Indulge: Take advantage of the 24-hour reception for excursion bookings, bike/car rentals, and proximity to the S’Albufera Nature Reserve. Indulge in a delicious breakfast buffet and light meals at the snack and lounge bars.

Experience a delightful stay at Grupotel Alcudia Suite - Book now for an unforgettable vacation!

Important information:

Please note that for dinner formal attire is required. Male guests are required to wear a long-sleeved shirt and long trousers in the restaurant.

When booked 5 rooms or more, differents cancelation/deposits policies may apply

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.1
Based on 1236 reviews
Cleanliness: 6.98
Service: 8.95
Location: 9.49
Room Quality: 7.44
Amenities: 7.97
Value for Money: 8.43
Food and Beverage: 6.98
Overall Experience: 8.55
K
Kilzie • extended_group • it
8
Pros:

Posizione accoglienza e gentilezza buffet

2026-05-16 • via Nuitee
T
Theesan • solo_traveller • gb
10
Pros:

Excellent location. Close to the beach. The food and staff are amazing.

2026-05-16 • via Nuitee
T
Theresa • solo_traveller • de
7
Gutes Preis Leistung Verhältnis
Cons:

Leider war die Musik der Bar gegenüber sehr laut, von Nachmittags bis nachts nach zwei Uhr Elektro Musik und laute Gespräche, Räume sehr hellhörig.

2026-05-15 • via Nuitee
J
Jim • solo_traveller • gb
8
Pros:

Good room great breakfast friendly staff

2026-05-15 • via Nuitee
Ákos • couple • hu
10
Minden szuper
Pros:

Ár érték arány és minden más+ a mindennapi takarítás

2026-05-15 • via Nuitee
M
Marcus • couple • de
8
2026-05-15 • via Nuitee
M
Myriam63 • solo_traveller • fr
9
Parfait !
Pros:

L'amabilité du personnel, la propreté des lieux dans tout l'établissement, la vue mer depuis notre balcon, lits confortables, petit-déjeuner copieux et varié, l'emplacement, à 5 minutes de la plage à pied.

Cons:

Il manquerait juste des crochets dans la salle de bain pour accrocher les serviettes.

2026-05-15 • via Nuitee
L
lucia • family_with_children • ar
10
Pros:

Ubicación muy buena, ideal para familias con niños. A 100 metros de playa de muro. El personal fantástico en especial Natasha y Vanesa. La habitación muy espaciosa y cómoda. El desayuno un 10, muy completo y variado. La pileta e instalaciones en general muy buenas. Volvería.

Cons:

Nada. Todo estuvo muy bien y recomendable.

2026-05-15 • via Nuitee
M
Márk • couple • hu
10
2026-05-14 • via Nuitee
A
aldo • couple • cl
8
Aquí te sientes en un resort 5 estrellas
Pros:

Esta cadena hotelera no falla !!! La mejor relación precio calidad. Todo perfecto a nivel de resort 5 estrellas

Cons:

Todo perfecto

2026-05-14 • via Nuitee
V
Valeria • couple • it
9
Tutto perfetto. Consigliato
Pros:

Tutto! Stanza molto grande, pulita, curata. siamo rimasti dei cuscini, diversi rispetto ai nostri e quindi temevamo non comodi. Invece alla fine si sono rilevati molto comodi. Posizione ottima, staff gentile e cortese. Colazione veramente molto vasta e variegata. Pancake strepitosi.

Cons:

Purtroppo il wifi non prendeva in stanza e abbiamo dovuto navigare usando i dati personali. questa è stata la grossa pecca per noi. Migliorerei nel servizio colazione il latte: dalle macchinette è terribile. Per lo standard dell'hotel. lo preparerei fresco come al bar. Idem il caffè espresso.

2026-05-14 • via Nuitee
A
Anna • solo_traveller • pl
9
Pros:

Czysty, zadbany apartament. Bardzo dobre śniadanie. Bez problemu można dopłacić 30euro za późne wymeldowanie (u nas po 18).

Cons:

Bardzo długo trwał check in na recepcji a było to po 23.

2026-05-14 • via Nuitee
S
Sandra • solo_traveller • ar
10
Pros:

La habitación y el desayuno

Cons:

Nada

2026-05-13 • via Nuitee
K
Katarzyna • solo_traveller • pl
7
Pros:

Lokalizacja względem morza. Dostępność publicznego parkingu w bezpośrednim sąsiedztwie. Sprawny i pomocny personel.

Cons:

Hotel przeżywał swoją świetność jakieś 10 lat temu i ząb czasu zrobił swoje.

2026-05-13 • via Nuitee
B
barc • couple • es
8
Pros:

El bufet era abundante y de calidad, la piscina esta muy bien y la cena lo mimo, de calidad en relación calidad precio

Cons:

El televisor es antiguo y la ubicación no es ma mejor para estar cómodo

2026-05-13 • via Nuitee
E
Eric • solo_traveller • fr
7
Cons:

Côté un peu bruyant, manque d insonorisation

2026-05-13 • via Nuitee
A
Antonio • solo_traveller • es
10
Pros:

Todo perfecto

2026-05-12 • via Nuitee
I
Ivana • couple • bg
10
2026-05-12 • via Nuitee
I
irena77 • couple • es
7
2026-05-12 • via Nuitee
N
Nadine • couple • de
9
Erholsam und komfortabel, würden wir wieder buchen.
Pros:

Sauber, top Lage, nettes Personal, schönes Zimmer.

Cons:

Das Bett war etwas unbequem und bestand aus zwei Einzelteilen. Dadurch hat es sich in der Mitte immer auseinander geschoben… okay für Einzelpersonen, für Paare etwas nervig.

2026-05-12 • via Nuitee