Esplendor by Wyndham Montevideo Cervantes

Hotels
Esplendor by Wyndham
8.2 (4365 reviews)
Soriano 868 , Montevideo , uy

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Spacious bed
Clean environment in some areas
Cons:
Poor cleanliness
Staff issues
Small rooms in some cases

Categories

Cleanliness
6.76
Numerous mentions of dirtiness and issues with mold and pests.
Service
9.23
Staff were generally described as kind and helpful.
Location
9.27
Many reviews praised the central location despite some safety concerns.
Room Quality
7.22
Mixed reviews on room condition, with some rooms feeling cramped and others spacious.
Amenities
8.25
Amenities like the pool and gym mentioned with issues, but some guests enjoyed their experience.
Value for Money
7.71
Value perception varies significantly, some rooms offer good size for cost, while others did not.
Food and Beverage
8.26
Breakfast quality varied, some enjoyed it while others found it lacking.
Overall Experience
8.93
Opinions vary widely, with some guests enjoying their stay despite several complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:12

Property Description

Luxurious Amenities
Boasting an indoor swimming pool and a rooftop terrace with stunning views of Montevideo, Esplendor by Wyndham Montevideo Cervantes offers a touch of elegance and relaxation.

Modern Comfort
Air-conditioned rooms with flat-screen cable TVs, minibars, and contemporary décor ensure a comfortable stay for guests looking for a blend of style and convenience.

Convenient Location
Situated just a short walk from Pocitos Beach and with attractions like Independencia square and Ciudad Vieja quarter nearby, this hotel provides the perfect base for exploring the city while enjoying top-notch service.

Experience the perfect blend of luxury and convenience at Esplendor by Wyndham Montevideo Cervantes. Book your stay now for an unforgettable experience.

Important information:

Based on local tax laws, Uruguayan citizens may be charged value added tax (VAT 10%) from November 15 to the day after Easter. This fee is not automatically calculated in the total costs for the reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MVD

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 4365 reviews
Cleanliness: 6.76
Service: 9.23
Location: 9.27
Room Quality: 7.22
Amenities: 8.25
Value for Money: 7.71
Food and Beverage: 8.26
Overall Experience: 8.93
F
FABIAN SALVAGNO solo_traveller uy
10
Pros:

Muy bueno el desayuno, la piscina, la atención

2026-05-03 via Nuitee
V
Valentina couple uy
5
Pros:

La limpieza de la habitación fue excelente.

Cons:

La atención en recepción. Pedí hielo y una champagnera en el caso de ir a comprar hielo y no tenían. Llame para pedir vasos más grandes porque los que estaban en la habitación era muy pequeños y me dijeron que tampoco tenían y aparte me cortaron el teléfono casi en seco. El water del baño perdía bastante agua pero no me dieron ni ganas de quejarme por la atención.
Una vez anterior a esta en la que me alojé ahí mismo estaba rota la mampara del baño, parecía giratoria, tampoco tenían copas. Deben mejorar la atención y las cosas básicas que necesitan los huéspedes para su estadía. Si no fuera por la pileta no sería un hotel de cuatro estrellas.

2026-05-02 via Nuitee
V
Veronica solo_traveller uy
10
2026-05-02 via Nuitee
F
Federico solo_traveller uy
8
2026-05-02 via Nuitee
G
Gilza solo_traveller br
7
Custo benefício não atendeu a expectativa.
Pros:

Receptividade dos funcionários e facilidade de locomoção para os atrativos turísticos.

Cons:

Café da manhã não estava compatível com perfil dos hotéis 4 estrelas.

2026-05-01 via Nuitee
S
Simon couple gb
8
Very good and really well priced
Pros:

Exceptionally friendly and helpful staff. Good location in the old town and easy to get around. Breakfast was pleasant and the indoor pool and sauna was a nice touch. The hotel was incredibly well priced for what you got.

Cons:

The room was a bit small and difficult to move around with our suitcases and the lifts were a bit too small as only seemed to take one person at time but the time you put your luggage in. But otherwise hotel very good

2026-05-01 via Nuitee
S
Sabru38 solo_traveller ar
10
Excelente
Pros:

La pileta climatizada y el desayuno super completo

Cons:

Que no tenga jacuzzi

2026-05-01 via Nuitee
E
Emma295 solo_traveller fr
6
Cons:

Sauna is only on request, it took 20 minutes of waiting at reception for someone to come turn it on. There were also cockroaches around the pool. I signalled it to reception and asked that they take care of it. I don't believe anything was done, pool was open and no treatment made the next day.

2026-05-01 via Nuitee
J
Jose Carlos couple co
10
Pros:

desayuno

2026-04-30 via Nuitee
F
Florencia couple uy
8
Una escapada romántica maravillosa
Pros:

El sauna.

Cons:

La limpieza de la piscina y alrededores.

2026-04-30 via Nuitee
M
Marius solo_traveller ro
9
2026-04-29 via Nuitee
P
Pablo Sebastian couple ar
1
Mala.
Pros:

La ubicación.

Cons:

La habitación.

2026-04-29 via Nuitee
M
Maria Esther solo_traveller br
7
Pros:

Atendimento gentil na recepção, gentileza no restaurante. Sauna boa.

Cons:

Academia com apenas 2 bicicletas, 1 esteira, 1 de braços, peso e colchonete. Café da manhã com serviço externo, não há atendimento algum após 10h da manhã, fechado após este horário. 1 dia ficamos sem arrumação do quarto, mesmo com aviso na porta pra limpeza. Esperava muito mais da acomodação, pelo anúncio do site.

2026-04-29 via Nuitee
M
MARCOS extended_group br
9
Agradável, equipe atenciosa, recepcionista Matias nota 10... boa localização, bons restaurantes pert
Pros:

Café da manhã bom , bem variado, atendeu a nossa expectativa, camas excelentes, banho gostoso, quarto bem amplo.

Cons:

Tamanho do box do banheiro....Sugestão de arquiteta, aumentar pelo ao menos o fechamento de vidro.

2026-04-28 via Nuitee
H
Heloise extended_group br
10
Ótima. Gostamos bastante.
Pros:

Silencioso. Cama confortável. Banho bom.

2026-04-28 via Nuitee
M
Marcello Ramalho family_with_children br
10
Excelente hotel
Pros:

O hotel é excelente. Quarto grande, cama confortável, ótimo chuveiro. Os funcionários todos ótimos, atenciosos e muito amáveis. Hotel bem localizado para quem quer explorar o centro da cidade. Piscina ótima.

Cons:

Gostei de tudo. Posso observar apenas, como um alerta para novos hóspedes:

Peguei um quarto com banheira. Tomar banho normal em uma banheira pode ser perigoso, já que ela escorrega. Assim, para idoso principalmente, seria bom procurar um quarto com box normal.

O hotel está bem localizado para quem quer explorar o centro. Mas, como todo centro de cidade grande, é local com boa quantidade de moradores de rua. Não fomos molestados por nenhum deles, mas em algumas ocasiões pode gerar desconforto.

2026-04-28 via Nuitee
L
Luciano solo_traveller ar
10
2026-04-28 via Nuitee
M
Marcela Carolina couple br
10
2026-04-28 via Nuitee
M
Maria Luiza solo_traveller gp
10
Pros:

Sa localisation bien centrale, sa propreté, la gentillesse et efficacité du personnel

Cons:

Les salles de bain ont des baignoires, ce serait mieux des douches. Notamment pour ma mère qui a des petits problèmes d'équilibre.

2026-04-27 via Nuitee
P
Paulina family_with_children cl
7
Pros:

Buen desayuno, muy buena ubicación, caminable a los puntos mas importantes de Montevideo

Cons:

El baño tenía una luz mala, que nunca la cambiaron, la ventana del baño no se podría abrir. Solo hacían las camas y ponían toallas secas, nunca limpiaron el baño ni piso de la pieza

2026-04-27 via Nuitee