Hotel & Spa Poco a Poco

Excellent check-in process, with friendly staff. Lovely room, very clean and spacious. Great breakfast, and restaurant on-site if required. Nice little trail around the grounds.
Options to book experiences if required (such as Night Walks, or Birdwatching).

A friendly and welcoming hotel with attractive gardens and comfortable rooms. Town centre within easy walking distance.

Worst EXPERIENCE I have ever had in my life at a hotel.
I am an avid traveller and been to over 20 countries.
The location and property was nice but my room had a stinking bathroom drain.
Shower was clogged and water was not draining. Multiple times of back and forth with the management and they refused to refund or compensate.
After I got my travel agent involved they changed my room.

I would not stay here again!

Staff extremely pleasant and helpful. Comfortable rooms. Good breakfast. Easy access to shops and restaurants.
Hotel restaurant good but pricey.

Lovely friendly hotel. Well designed and stylish reception and other public areas. Beautiful gardens with lots of quiet areas to sit in the sun and enjoy the surroundings. We walked the small trail through the surrounding woods and grounds.

Magnificent views of the sunset. I do not think the pictures do the hotel justice. The pool and Jacuzzi proved great places to relax in the afternoon.

All the staff were delightful, very helpful and friendly. Great breakfasts - with beautiful garden views. It was also very good that we could easily walk into Santa Elena which had a choice of restaurants and interesting shops.

I would highly recommend this hotel and would have no hesitation in returning.

What a lovely hotel. Super friendly staff. Beautiful view of sunset in the evening and rainbows in the morning. The staff even threw a Superbowl party for the guests.

Hotel was lovely and location was great for going into town as well. Food was good but had much better food by going into town. Position was idyllic looking over the valley and could have been such a peaceful stay but spoiled by loud piped music everywhere. Couldn't escape it, even in our room which was near the pool. And our room tucked away down a corridor with almost no natural light, which, combined with the music, didn't make it somewhere to retreat or relax. We did ask for the music to be turned down but to no avail.

Great location, just out of the town and by the small shopping mall. We received an efficient, friendly welcome and check in. The rooms are lovely, spacious and modern - ours had a jacuzzi which we did not use. Laundry service was also much appreciated and very efficient. Gardens are gorgeous but the uncomfortable garden benches (stone classical style) should maybe be replaced by something a bit more comfy to sit on. Otherwise the view from them at sunset is lovely and there are lots of birds around.
Breakfast buffet is a bit chaotic at peak times, and the queue for cooked eggs was too long some days. Bar service a bit patchy. One of our cocktails was definitely off (tasted of soap) and when we sent back it was not replaced. We cannot comment on dinner service as we ate out each evening. Monte Verde has plenty of options for dining within a ten minute walk.
Note for swimmers, the pool is tiny and under a roof, really a backdrop for the bar - only fit for posing in - with a cocktail. And also there is piped slightly intrusive music in the dining areas and bars. Very repetitive and annoying after 3 days. I heard other guests asking waiters to turn the volume down a couple of times.
Nevertheless this did not spoil our stay, we would recommend this hotel to friends.

Very oleasant place to stay with great views of the sunset from the bar

Short walk to town with plenty of shops, supermarkets and acess to ATMS for cash

Recommend banco polar set off the street for easy ATM service

Well located hotel in Santa Elena, close to shops and good restaurants. It's a very steep hill into the town so be warned!
Hotel is clean, breakfast superb, and staff very friendly.

We really enjoyed our stay here. Great rooms and fantastic bar area with fire pits (they give you marshmallows to toast at the bar if you want to). Cocktails to die for! The aperol margarita is a must! The birding here is also fantastic, with toucans, hummingbirds, tangers and motmots all around. We also saw a coati in the grounds and lots of agouti. Didn’t try the restaurant but the nachos were perfect. Staff are fantastic.

My husband and I had a fabulous time at Poco a Poco Hotel. The staff were all amazing. My room was decorated for my birthday. The room was clean, atmosphere was peaceful. There were beautiful walking trails on the property. Special mention for the restaurant staff especially Luis, Josue, and Joshua. The service was 5 *. They were kind, personable and felt like family. Thank you for wonderful stay.

The hotel was busy, so we received an upgrade to one of the forest rooms, which was fabulous. Enclosed private patio with a full-size hot tub! I really liked the hotel location across the road from a nice little mall and several restaurants, plus walking distance to town center. Unusual pool setup, not for sunbathing but sheltered from the wind. The general vibe was peaceful and comfortable.

The location was perfect walking distance to shopping and different food choices. The atmosphere was perfect. All the employees were very attentive and helpful. They pointed out great places to visit and things to do. Our room had a balcony and we sat outside looking at all the wildlife. We walked the property trail. It was really nice. We saw pizotes, mot-mot birds and guatusa, The staff (Roy, Lily, Alex) were eager to help identify these animals new to us. We went to Valle Escondido and the butterfly reserve at the suggestion of Josue- excelente! What a great place to visit! "Pura Vida"

Wonderful hotel with excellent staff, facilities and views. It is convenient to many of the activities in Monteverde and has an excellent included breakfast. Some nice add ons were free mini bar and one free bag of laundry.

We recommend!

Comfortable room, friendly staff particular mention for Roy who was extremely helpful and friendly. The Pina Coladas were excellent, the best we have had but the seating areas very open to the elements and not enough comfortable seating in the bar area.

The hotel has been recently renovated and, in addition to a very striking entrance, offers guests a wonderful heated pool and a fabulous hot tub. I posted a photo to show the bar overlooking the pool, which allows guests to enjoy the service directly in the water. The restaurant was also a very pleasant surprise.

It was a short stay (we arrived in the afternoon and left the next day before lunch), but we are extremely happy to have spent part of our time here. The hotel also features a charming trail where it is not uncommon to encounter wildlife.

This boutique hotel was perfect for our family. The breakfast buffet had many choices to meet all of our family's wants and needs. The pool & hot tub were amazing after an adventurous day in Monteverde. The staff was incredibly friendly and accommodating. I would easily stay here again.

Poco a Poco Hotel is a comfortable stay with adequate rooms although we did notice a few ants. The gardens are lovely (even supplying fresh mint for those mojitos!) and the fireplace adds a cozy touch. It will be even better once renovations are complete. The location is convenient, just a few minutes’ walk from the centrum, with a nearby mall that includes an art store and a grocery store, making it easy to explore and pick up essentials. Note for tobacco users... you must walk to the street to use. There are no designated smoking areas.

Hotel Poco a Poco was such a fun place to stay. We were there over NYE. They had an amazing buffet, a band, a fire to roast marshmallows and great drinks. We loved the staff. The pools and grounds were beautiful. We loved our time there!