Fauna Hotel

Hotels
9 (1414 reviews)
Pasaje Dimalow 166 - Cerro Alegre , Valparaíso , cl

Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Restaurant
Room service
Terrace
Pets allowed
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Interesting design
Cons:
Cleanliness issues
Lack of elevators
Basic amenities

Categories

Cleanliness
8.59
Some mentions of cleanliness issues, including uncleanliness and damp sheets.
Service
9.56
Staff described as friendly and helpful, with some mentions of training issues.
Location
10
Many reviews highlighted a great location, convenience, and amazing views.
Room Quality
8.6
Rooms are clean and spacious, but some basic amenities were lacking.
Amenities
8.55
Amenities are quite basic; improvements could be made.
Value for Money
8.08
High price compared to basic amenities, with a sentiment of not worth the price.
Food and Beverage
9.04
Overall positive sentiment about the restaurant and breakfast quality.
Overall Experience
9.59
Generally a good experience with standout aspects compensating for some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:30

Property Description

Panoramic Views and Ecological Setting
Experience breathtaking panoramic views of the city and the bay from our terrace located in an ecological building on Cerro Alegre. The perfect backdrop for a relaxing stay.

Charming Rooms with City Views
Indulge in our beautifully decorated rooms featuring parquet floors, exposed brick walls, and wooden fittings. Wake up to stunning city views and enjoy the comfort of a private bathroom. Upgrade to a suite for a spacious seating area.

Culinary Delights and Relaxation
Savor international cuisine and cocktails at our restaurant while taking in the picturesque surroundings. Unwind with a soothing massage upon request. The perfect blend of gastronomy and relaxation awaits at Fauna Hotel.

Ready to elevate your travel experience? Book your stay at Fauna Hotel now for a memorable getaway.

Important information:

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People 3 years old and over stay for US$45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1414 reviews
Cleanliness: 8.59
Service: 9.56
Location: 10
Room Quality: 8.6
Amenities: 8.55
Value for Money: 8.08
Food and Beverage: 9.04
Overall Experience: 9.59
B
boler couple cl
7
Overall it was not bad. The hot water should be fixed.
Pros:

The location and the breakfast.

Cons:

We did not have hot water in the shower and they did not come to fix it.

2026-03-14 via Nuitee
H
Herrera Rojas family_with_children cl
10
Pros:

Vista

2026-03-12 via Nuitee
F
Felipe couple cl
10
2026-03-12 via Nuitee
E
Ernesto family_with_children cl
9
Pros:

Ubicación e Instalaciones

Cons:

Mala atención en restaurant del desayuno , hemos ido varias veces este año y la actitud de algunos mozos muy mala , se repite la mala atención.

2026-03-12 via Nuitee
C
carlos family_with_children cl
10
Hotel moderno y bien ubicado
Pros:

Hotel moderno, bien ubicado, buen desayuno y buen precio calidad.

Cons:

Nada

2026-03-09 via Nuitee
M
Marie France family_with_children fr
10
2026-03-07 via Nuitee
V
Velasco Arellano family_with_children fr
10
Excellent standing !
Pros:

La terrasse pour le petit déjeuné offre une des plus belle vue de Valparaiso. Petit déjeuné de très bonne qualité. L'hôtel à beaucoup de charme et de cachet, le restaurant est d'excellente qualité.

Après 3 venues sur différentes années, c'est définitivement l'hôtel numéro 1 de Valparaiso.

Cons:

Rien à redire.

2026-03-06 via Nuitee
K
Klaus couple de
8
2026-03-06 via Nuitee
J
James family_with_children us
10
Un hotel muy lindo, bien ubicado y con vistas increíbles — una excelente opción para alojarse en Valparaíso.
Pros:

Nos encantó nuestra estadía en el Fauna Hotel. El lugar es muy elegante y con mucho estilo, y las habitaciones son muy cómodas y bien diseñadas. Las vistas desde el hotel son espectaculares y la ubicación es perfecta, en pleno Cerro Alegre, muy cerca de restaurantes, cafés y de todo lo mejor de Valparaíso. Es un lugar ideal para disfrutar la ciudad con mucha comodidad.

Cons:

Lo único que podría mejorar es el horario del bar y del restaurante. Volvimos después de cenar con ganas de tomar algo en la terraza y disfrutar la vista, pero ya estaba cerrado. Sería ideal que estuviera abierto un poco más tarde.

2026-03-05 via Nuitee
B
Benjamin couple cl
8
2026-03-03 via Nuitee
F
François solo_traveller fr
9
Super séjour
Pros:

L’emplacement, le confort des chambres et la déco

Cons:

Un peu bruyant le soir avec le rooftop

2026-03-02 via Nuitee
M
Marcela couple cl
10
Divino y extraordinario
Pros:

Todo es perfecto. La vista el diseño y arquitectura.

Cons:

Las camas irregulares y sonaban mucho

2026-03-01 via Nuitee
P
Paola couple cl
9
2026-02-28 via Nuitee
M
Maricel solo_traveller cl
10
2026-02-28 via Nuitee
A
Alexandre family_with_children fr
10
2026-02-23 via Nuitee
M
Matu1997 couple cl
7
Excelente opción
Pros:

Excelente ubicación y atención del staff

Cons:

El desayuno podría mejorar. El resto impecable

2026-02-15 via Nuitee
C
Caroline couple fr
9
Un superbe hôtel (le meilleur hôtel de Valparaiso?)
Pros:

Cet hôtel est très beau. Je suis architecte… le personnel est impeccable et le restaurant connecté à l’hôtel délicieux avec des vues imprenables sur la ville.

Cons:

La vue de notre chambre n’était pas superbe ( arrière cour RDC) mais peu importe car nous étions là pour visiter la ville et non pour passer du temps dans la chambre qui par ailleurs était très confortable.

2026-02-14 via Nuitee
K
KATHLEEN extended_group us
10
Highly recommend
Pros:

Great and wonderful!

2026-02-14 via Nuitee
R
Robert couple be
8
goed gelegen hotel in trendy buurt
Pros:

zeer goed hotel.
goed ontbijt .

Cons:

niets

2026-02-14 via Nuitee
A
AstridG.V family_with_children cl
10
2026-02-13 via Nuitee