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Facilities
Property facilities
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Guest education on local ecosystems and culture
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Non-smoking rooms
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Restaurant
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Room service
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Terrace
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Pets allowed
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Massage services
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Non-smoking throughout
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Private check-in/check-out
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Board games/puzzles
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Shuttle service (additional charge)
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Concierge service
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Grocery deliveries
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Allergy-free room
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Kid meals
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Public transport tickets
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
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Pub crawls
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Internet access
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Housekeeping on request
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Concerts/live shows
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Private picnics
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Art gallery on site
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Wine release events
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Japanese garden
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Guest education on local ecosystems and culture
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Panoramic Views and Ecological Setting
Experience breathtaking panoramic views of the city and the bay from our terrace located in an ecological building on Cerro Alegre. The perfect backdrop for a relaxing stay.
Charming Rooms with City Views
Indulge in our beautifully decorated rooms featuring parquet floors, exposed brick walls, and wooden fittings. Wake up to stunning city views and enjoy the comfort of a private bathroom. Upgrade to a suite for a spacious seating area.
Culinary Delights and Relaxation
Savor international cuisine and cocktails at our restaurant while taking in the picturesque surroundings. Unwind with a soothing massage upon request. The perfect blend of gastronomy and relaxation awaits at Fauna Hotel.
Ready to elevate your travel experience? Book your stay at Fauna Hotel now for a memorable getaway.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.
* This additional fee (IVA) is not included in the hotel rates and must be paid separately.
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
People 3 years old and over stay for US$45 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Posizione - letto- vista - colazione
Un po’ scomodo da raggiungere con i bagagli- nessun aiuto da parte dello staff
Tout.
Charme extraordinaire de l’hotel d’une grande originalité et situé dans une rue celebre dans le circuit touristique de Valparaiso.
Attention aux valises lourdes! que des escaliers partout dans la rue et dans l’hotel !
Tres belle vue de leur restaurant de la terrasse.
L’intérieur du restaurant au dessus , bon mais tres bruyant. Etre sur la terrasse.
The property was exceptionally stylish and interesting
El hotel está muy bien diseñado, con habitaciones no muy grandes pero cómodas. La cama es muy confortable y amplia. Nosotros reservamos una habitación con balcón con una vista lejana a la bahía y con un marco completo a la avenida Almte. Montt, al antiguo Colegio Alemán y a la Iglesia Luterana, lo cual la hace muy agradable. El restaurante del hotel tiene una terraza con una vista fantástica que lo hace perfecto para tomarse unos aperitivos viendo la bahía. El desayuno es buffet servido en el restaurante, con un poco de todo, nada memorable, pero correcto. El servicio del personal es bueno, pero podría mejorar el día domingo.
Las personas que nos atendieron el domingo en el desayuno fueron un poco rudas, con cero foco en la atención y amabilidad con los pasajeros. El desayuno podría ser mejor, aunque tiene un poco de todo, no tiene mucha variedad. El hotel es una reforma de casas antiguas, que aunque está muy bien hecho su diseño y decoración, tiene muchas escaleras lo que hace imposible alojarse allí a una persona con alguna dolencia o limitación física.
Super douche en bed
Iets lawaaig
Fantastic location with balcony overlooking the harbour where you could eat (breakfast and supper)
Great room
Interesting building (converted houses)
Helpful staff
Great value for money (with genius discount)
I like the location and the restaurant. Also the infraestructure.
Too many stairs for moving with luggage. They should consider to have an elevator as alternative for people travelling with suitcases. It was kind of hard going up and down the stairs carrying luggage.
The location is perfect. You can see the best street art within walking distance. It’s also not far from the train station. The terrace is absolutely fantastic with a great view. Great value for money.
Maybe it could be more obvious where the hotel is actually located. To get to the entrance wasn’t so easy
La ubicación es inigualable, aunque eso sí, al ser tan central dentro del cerro igual hay ruidos en las noches
El baño no tenía ventilación natural y tampoco había aire acondicionado en la pieza, lo que considerando la orientación sería ideal sobre todo para meses de verano.
de la ducha de mi habitación salía muy poca agua caliente, eso hace que mi experiencia no haya sido de las mejores.
A demás, el hotel no es inclusivo y eso me llamo mucho la atención, deberían tener un ascensor para las personas con necesidades especiales
Beautifully designed boutique hotel, with very comfortable beds and a fantastic roof bar. Our room had an amazing view of the bay, and the whole hotel is super clean. Staff very helpful. The location is perfect, right at the top of a funicular, in the centre of a buzzy neighbourhood with lots of good restaurants.
Nothing!
Great location in the middle of town, near to everything you want. Bar/restaurant at the top of the building gave great view of surroundings, & was good for breakfast.
Could do with a proper wardrobe or cupboard in room to store clothes.
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