Best Western Ipswich Hotel

Hotels
•
Best Western
7.2 (911 reviews)
Old London Road , Ipswich , gb

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Cons:
Poor cleanliness
Unsatisfactory food
High prices

Categories

Cleanliness
6.16
Multiple mentions of rooms being dirty and not cleaned properly.
Service
9.13
Generally positive remarks about staff being helpful and friendly.
Location
9.17
Good location received positive mentions in several reviews.
Room Quality
7.12
Rooms need updating and several complaints about comfort and amenities.
Amenities
6.65
Limited amenities mentioned and several operational issues noted.
Value for Money
5.61
Several reviews expressed disappointment regarding high costs compared to value.
Food and Beverage
6.16
Breakfast was frequently criticized for poor quality and availability.
Overall Experience
7.63
Mixed reviews, with some positives but significant complaints noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 04:23

Property Description

Tranquil Village Setting
Located in the serene village of Copdock, just a short drive from Ipswich, the Ipswich Hotel offers a peaceful retreat surrounded by a beautiful walled garden, perfect for relaxation.

Comfortable Rooms and Amenities
Each room at the Ipswich Hotel is tastefully furnished and equipped with modern conveniences such as a flat-screen TV, tea/coffee making facilities, and a private bathroom, ensuring a comfortable stay for all guests.

Dining and Entertainment Options
Indulge in a variety of drinks at the hotel bar while catching up on the latest sports events on the big screen, or enjoy a delicious meal at the on-site restaurant overlooking the garden. A hearty breakfast is served every morning to start your day right.

Experience tranquility and comfort at Ipswich Hotel - book your stay now for a memorable getaway.

Important information:

The GBP 20 allowance per person for dinner can be used on items from the Half Board menu.

Guests choosing the half-board rate on Valentine's Day are kindly requested to arrange table times in the restaurant with the property directly.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 17 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.2
Based on 911 reviews
Cleanliness: 6.16
Service: 9.13
Location: 9.17
Room Quality: 7.12
Amenities: 6.65
Value for Money: 5.61
Food and Beverage: 6.16
Overall Experience: 7.63
J
Jessica • couple • gb
6
2026-05-16 • via Nuitee
G
Greaves • solo_traveller • gb
8
Reasonable hotel. Would stay again.
Pros:

Room clean. Staff friendly. Water hot. Large car park at rear. Good breakfast.

Cons:

All a bit dated and tired. Bar choices poor.

2026-05-15 • via Nuitee
A
Andrew • family_with_children • gb
9
Pros:

Pool service was exellent

2026-05-14 • via Nuitee
D
Dafydd • family_with_children • gb
7
Pros:

Friendly front desk staff.
Room was tidy and clean. Shower over the bath was good. Bed clean and comfortable.
Used the pool with the kids. Pool was clean as were the changing rooms.
Breakfast was nice enough with helpful staff.

Cons:

Gym was free to use. It's a looks a bit tired but there's good equipment there. The rower's display unit wasn't working.

2026-05-11 • via Nuitee
J
Jacquie • couple • gb
7
Convenient, clean, all staff are friendly
Pros:

Its interior is homely, not sterile like a lot of hotels now.

Cons:

I’ve stayed there twice but not seen the pool yet, maybe I need to stay an extra day. Not too keen on having no receptionist to greet you and answer any questions .

2026-05-11 • via Nuitee
P
Persson • solo_traveller • se
5
Cons:

Food catastrofy. This place is no longer worth the rating it has on the wall at entrance. Best Western needs to look into this!

2026-05-11 • via Nuitee
F
Fluffy"N"Smurf • couple • gb
9
fab for humans and dogs!!
Pros:

Fantastic reception and bar staff, all so friendly and super helpful (I had a hypoglycaemic event early am (well before bfast)) and the lovely fella helped me with OJ and support, staying with me to ensure i was safe.
the lady who checked up in was so very helpful and friendly.
all the bar staff were fun and approachable.
Menu a bit limited, but very edible - bfast was very fresh, tasty and good value for money
the rooms were spacious, clean and comfy

Cons:

bit of a boring menu - but very yummy food

2026-05-10 • via Nuitee
H
howard • couple • im
8
Good
Pros:

It’s very nice

Cons:

The food is substandard and too expensive

2026-05-09 • via Nuitee
S
Stanislav Novoseltsev • solo_traveller • ee
8
2026-05-08 • via Nuitee
C
cockett • solo_traveller • gb
8
2026-05-07 • via Nuitee
L
Liam • couple • gb
8
Pretty good.
Pros:

Excellent facilities for the price point , good breakfast and polite staff.

Cons:

Bit dated

2026-05-06 • via Nuitee
K
KATHI • couple • us
6
Refurbishment in facilities and staff seems long overdue.
Pros:

Very inexpensive and easy to find and park.

Cons:

Hotel seems to be stuggling as maintenance is fair, everything somewhat old and worn, no chef on Friday night so very limited dinner options in a remote place. Most staff focus on what they don't have, can't do, and don't know instead of trying to be a problem solver.

2026-05-05 • via Nuitee
P
Praveenamol • solo_traveller • gb
10
2026-05-04 • via Nuitee
A
ash cartwright • solo_traveller • gb
7
2026-05-04 • via Nuitee
B
Barbara • couple • gb
8
Pros:

Spacious, pleasant room
Comfortable bed
Helpful staff
Nice outside space

Cons:

Shower pressure very poor
Bathroom needs an upgrade

2026-05-03 • via Nuitee
A
ANN • solo_traveller • fr
8
2026-05-03 • via Nuitee
G
Graham • couple • gb
7
2026-05-03 • via Nuitee
K
Karen • extended_group • gb
9
Pros:

Lovely welcome at reception when booking in.

Cons:

Breakfast choices could be explained that options on cooked choices were available.

2026-05-03 • via Nuitee
M
Macdonald • solo_traveller • gb
5
2026-05-02 • via Nuitee
S
Shane • extended_group • gb
7
Good
Pros:

great place to stay and value for money. Would generally stay at Premier Inn but saw this and glad I booked here. Staff were helpful and breakfast had good selection. If anything the dinner menu was a bit meh, so we ate out but otherwise V good.

2026-04-29 • via Nuitee