Best Western Ipswich Hotel

Hotels
•
Best Western
7.2 (737 reviews)
Old London Road , Ipswich , gb

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Cons:
Poor cleanliness
Unsatisfactory food
High prices

Categories

Cleanliness
6.16
Multiple mentions of rooms being dirty and not cleaned properly.
Service
9.13
Generally positive remarks about staff being helpful and friendly.
Location
9.17
Good location received positive mentions in several reviews.
Room Quality
7.12
Rooms need updating and several complaints about comfort and amenities.
Amenities
6.65
Limited amenities mentioned and several operational issues noted.
Value for Money
5.61
Several reviews expressed disappointment regarding high costs compared to value.
Food and Beverage
6.16
Breakfast was frequently criticized for poor quality and availability.
Overall Experience
7.63
Mixed reviews, with some positives but significant complaints noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 04:23

Property Description

Tranquil Village Setting
Located in the serene village of Copdock, just a short drive from Ipswich, the Ipswich Hotel offers a peaceful retreat surrounded by a beautiful walled garden, perfect for relaxation.

Comfortable Rooms and Amenities
Each room at the Ipswich Hotel is tastefully furnished and equipped with modern conveniences such as a flat-screen TV, tea/coffee making facilities, and a private bathroom, ensuring a comfortable stay for all guests.

Dining and Entertainment Options
Indulge in a variety of drinks at the hotel bar while catching up on the latest sports events on the big screen, or enjoy a delicious meal at the on-site restaurant overlooking the garden. A hearty breakfast is served every morning to start your day right.

Experience tranquility and comfort at Ipswich Hotel - book your stay now for a memorable getaway.

Important information:

The GBP 20 allowance per person for dinner can be used on items from the Half Board menu.

Guests choosing the half-board rate on Valentine's Day are kindly requested to arrange table times in the restaurant with the property directly.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 17 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.2
Based on 737 reviews
Cleanliness: 6.16
Service: 9.13
Location: 9.17
Room Quality: 7.12
Amenities: 6.65
Value for Money: 5.61
Food and Beverage: 6.16
Overall Experience: 7.63
P
paul • family_with_children • gb
8
2026-03-14 • via Nuitee
P
Paul • couple • gb
10
Great value and great facilities. The food is also very good
Pros:

I like all the facilities that are at the hotel.

Cons:

There wasn’t anything I didn’t enjoy

2026-03-13 • via Nuitee
S
Sale • family_with_children • gb
9
Pros:

Staff were brilliant and welcoming

Cons:

N/a

2026-03-12 • via Nuitee
D
Daniel • family_with_children • gb
8
2026-03-12 • via Nuitee
C
carol • couple • gb
10
As I’ve been a few times now the overall stay is good . Staff are always helpful but when in the dining area I would lik
Pros:

It’s very clean and cosy

Cons:

I’m not keen on the self service check in .

2026-03-12 • via Nuitee
H
Hobbs • couple • gb
9
2026-03-11 • via Nuitee
L
leslie • solo_traveller • gb
8
2026-03-11 • via Nuitee
D
DEAN • solo_traveller • gb
7
Very good & helpful
Pros:

Excellent

Cons:

Small bath

2026-03-11 • via Nuitee
R
Robert • couple • gb
7
Convenient
Pros:

Space in the room

Cons:

Slightly dated also there was no shower or shampoo gel.

2026-03-10 • via Nuitee
J
Jonathan • family_with_children • gb
7
Pros:

Close to Ipswich

Cons:

The hotel needs a bit of a face-lift.

2026-03-10 • via Nuitee
M
Marcin • couple • gb
10
2026-03-10 • via Nuitee
C
Charlotte • couple • gb
10
Brilliant helpful staff was great
Pros:

Staff was very helpful

Cons:

Could not get heating on but room was amazing and comfortable bed

2026-03-10 • via Nuitee
A
Attila Istvàn • solo_traveller • gb
10
2026-03-09 • via Nuitee
A
Amy • family_with_children • gb
10
2026-03-09 • via Nuitee
M
Mark • family_with_children • gb
10
Pros:

Everything was good

2026-03-08 • via Nuitee
W
Wilson • solo_traveller • gb
3
Cheap but not chearful
Pros:

Easily accessible

Cons:

Toilet in the room didn't flush, double room was cramped and dated, breakfast was cold and undercooked

2026-03-08 • via Nuitee
A
Adrian • solo_traveller • gb
7
2026-03-07 • via Nuitee
J
Joseph • family_with_children • gb
10
2026-03-06 • via Nuitee
J
Joseph • family_with_children • gb
10
2026-03-06 • via Nuitee
P
Paul • couple • gb
1
Poorly maintained staff hoovering outside your room at 1a.m. No courtesy at all
Pros:

Nothing

Cons:

Everything

2026-03-05 • via Nuitee