mk hotel frankfurt

Hotels
7.2 (2589 reviews)
Kaiserstraße 63 , Frankfurt/Main , de

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Non-smoking throughout
Shared lounge/TV area
Concierge service
See all facilities

Review Highlights

Pros:
Great location
Pleasant breakfast
Cons:
Poor service
Cleanliness issues

Categories

Cleanliness
6.03
Numerous complaints about cleaning frequency, with some rooms not being cleaned when expected.
Service
7
Service quality noted as lacking, but some positive interactions were mentioned.
Location
8.54
Centrally located, with easy access to restaurants and attractions.
Room Quality
6.99
Rooms were generally clean but described as uncomfortably furnished with issues like heating.
Amenities
7.02
Basic amenities provided, though there were issues with specific requests and some malfunctioning features.
Value for Money
7.48
Reasonably priced for the location but issues raised affect perceived value.
Food and Beverage
8.03
Breakfast appreciated as good but no further details on other meals.
Overall Experience
6.5
Mixed experiences with notable complaints impacting overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:08

Property Description

Modern Rooms and Convenient Amenities
Experience comfort and convenience in our newly renovated 3-star hotel in Frankfurt. Enjoy modern rooms equipped with flat-screen TVs, free Wi-Fi, and underground parking. Whether facing the bustling Kaiserstraße street or the peaceful courtyard, each room promises a relaxing stay with a private bathroom included.

Delicious Breakfast and Outdoor Terrace
Start your day with a varied breakfast buffet at our hotel. Savor a range of options to fuel your day ahead. After a busy day of exploring the city, unwind on our outdoor terrace and enjoy the fresh air.

Prime Location and Easy Access
Situated just 200 meters from Frankfurt Central Station, our hotel offers easy access to the Financial District and the Frankfurt Messe Exhibition Centre. With underground trains at your doorstep, reaching Frankfurt Airport is quick and stress-free. Book your stay with us for a seamless and enjoyable Frankfurt experience.

Important information:

Guests arriving late can check in using the hotel's check-in machine, where they are required to insert the name of the guest and also provide a credit or debit card.


When booking 10 rooms or more, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FRA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for € 10 per person per night when using an existing bed.
    Children up to and including 12 years old stay for € 20.50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.2
Based on 2589 reviews
Cleanliness: 6.03
Service: 7
Location: 8.54
Room Quality: 6.99
Amenities: 7.02
Value for Money: 7.48
Food and Beverage: 8.03
Overall Experience: 6.5
R
René family_with_children de
10
2026-04-07 via Nuitee
R
René family_with_children de
9
2026-04-07 via Nuitee
B
Benjamin solo_traveller de
7
Generally a good, clean option near Central Station when the prices are reasonable
Pros:

Location close to Central Station. Rooms are clean and practical.

Cons:

You generally have no interaction with an actual human being during the entire stay, and I'm not sure what the arrangements are for on-site security overnight (but there are security cameras and the main entrance is restricted to people with a key card). The fitness room is also laughable, so don't stay here for that feature.

2026-04-06 via Nuitee
A
Ahmed couple fr
10
Je recommande vivement cet hotel
Pros:

Entree independante
Localisation

Cons:

Rien

2026-04-04 via Nuitee
G
Goran solo_traveller de
5
2026-04-04 via Nuitee
T
Thuvarakan solo_traveller de
8
Pros:

Zentrale Lage, sauber, preiswert

Cons:

Das man seine Daten bein Einchecken draußen eingeben muss, auf einem Bildschirm, auf dem jeder beim vorbei gehen schauen kann. Wenn man mitternachts ankommt und sich eincheckt und die Bezahlung durchführt, ist es da schon nicht so sicher. In der nähe des Bahnhofsviertel. Nur als Feedback

2026-04-03 via Nuitee
O
Opalka solo_traveller de
9
2026-04-02 via Nuitee
G
Guido solo_traveller de
9
2026-04-01 via Nuitee
A
Abdul solo_traveller pk
1
2026-04-01 via Nuitee
U
Utku Berkay solo_traveller tr
9
Pros:

Convinient location, clean rooms, nice bed and sheets

Cons:

Tv was not having signal

2026-03-30 via Nuitee
Y
Yill extended_group do
3
Pros:

El desayuno está bien.

Cons:

Las paredes de los pasillos están descuidadas. Mucho ruido de la calle, y la entrada del hotel huele mucho a cigarro. La zona la verdad se ha puesto muy decadente con drogadictos, Homeless y prostitución

2026-03-26 via Nuitee
N
Norbert solo_traveller de
7
2026-03-25 via Nuitee
A
Andreas couple de
3
Es gab keinen. Lage beängstigend
Pros:

Welche? Wir hatten storniert

Cons:

Kein Personal , nur noch eine digitale Welt. Ich bin kein Roboter

2026-03-23 via Nuitee
E
Ersin solo_traveller tr
1
Pros:

Nothing

Cons:

Everything

2026-03-23 via Nuitee
C
Clare couple ie
3
Misery at MK Hotel
Pros:

Nothing

Cons:

No reception open after 12.30, just a grimy check in option on the grim street in the rain.Yuk.Also nobody to explain the two tier lift system.Very trying.

2026-03-21 via Nuitee
B
Bondar family_with_children de
10
2026-03-19 via Nuitee
E
Erica couple it
7
Pros:

Proximité à la gare.
check-in en autonomie.

Cons:

- Le quartier de la gare n'est pas exceptionnel, mais on le savait.
- Hotel difficile à trouver depuis la rue, la porte n'est pas bien marquée.

2026-03-19 via Nuitee
T
Thomas extended_group de
8
Sehr Gut, very easy system now.
Pros:

This is a very good, simple hotel, with great service personnel who go out their way to help. Clean, easy to check-in, easy to park. If you need to get to the city center quickly, have no great expectation for luxury, but for cleanliness and comfort. This is the hotel.

Cons:

I tend to get sent to the very back rooms, which involves changing lifts, and is not too easy to access the parking when moving luggage. I hope next time I will get an easier room to access. I will stay again.

2026-03-16 via Nuitee
T
Timothy solo_traveller de
8
2026-03-16 via Nuitee
D
Dmytro solo_traveller de
10
Everything's great; I often stay at this hotel
Pros:

Near the train station, clean and comfortable rooms, convenient check-in

Cons:

I had trouble receiving the electronic key via email. I contacted the accommodation provider, and the issue was resolved.

2026-03-16 via Nuitee