Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Nice amenities
Cons:
Elevator issues
Cleanliness concerns
Value for money disagreements

Categories

Cleanliness
8.26
Some guests mentioned cleanliness issues with the bathroom and waiting times for elevator, indicating moderate concerns.
Service
9.03
Overall, guests appreciated the helpful and friendly staff, indicating strong service quality.
Location
9.07
Location was frequently praised as very central and convenient, close to restaurants and attractions.
Room Quality
8.52
Rooms were generally described as comfortable and clean, but with some minor issues noted.
Amenities
8.35
Amenities like breakfast and pool facilities received mixed feedback due to operational issues.
Value for Money
8.41
Mixed value perception based on amenities versus price; some guests expected more.
Food and Beverage
8.56
Breakfast was specifically mentioned as very good by several guests.
Overall Experience
8.63
Most guests had positive experiences overall, with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 04:15

Property Description

Spacious Rooms with City Views
Indulge in the comfort of air-conditioned rooms offering stunning city views through oversized windows. Decorated in soothing shades of beige and pale gold, the rooms feature cable TV, a kitchenette with complimentary tea/coffee amenities, and a fridge for your convenience.

First-Rate Facilities and Services
Unwind with spa treatments, sauna facilities, and a refreshing dip in the outdoor pool on the roofdeck after a day of exploration. Benefit from complimentary local calls, a business center, and a 24-hour reception for all your needs.

Convenient Location and Dining Options
Explore a variety of Asian and international cuisine at Encima and Bistro. With proximity to shopping, dining, and nightlife hotspots, including major malls like Glorietta and Landmark, City Garden Hotel Makati offers the perfect blend of convenience and luxury.

Book your stay at City Garden Makati for an unforgettable experience!

Important information:

Please present the same credit card used to make a reservation and a government-issued ID bearing the same name and signature when checking in / making payment at the hotel.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MNL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People no matter the age stay for ₱ 1,150 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not possible).

Location

Guest Reviews

8.6
Based on 3460 reviews
Cleanliness: 8.26
Service: 9.03
Location: 9.07
Room Quality: 8.52
Amenities: 8.35
Value for Money: 8.41
Food and Beverage: 8.56
Overall Experience: 8.63
E
Erkki family_with_children fi
8
Pros:

Hyvä sijainti

Cons:

Tupakointi hankalaa

2026-03-07 via Nuitee
V
Valencia family_with_children at
10
Pros:

Alles super 👍

Cons:

Gar nicht

2026-03-07 via Nuitee
A
Agnieszka family_with_children pl
10
Pros:

Dobra lokalizacja, czyste pokoje .pomocny personel.

Cons:

Było głośno na korytarzu. Drzwi są cienkie i słychać jak ludzie chodzą , rozmawiają itp.

2026-03-07 via Nuitee
S
Stewart couple au
8
This is my second visit to this hotel and I’ll be back again.
Pros:

It’s a comfy hotel in a great spot and the staff are always friendly

Cons:

The lift can be slow at busy times.

2026-03-06 via Nuitee
R
Rafol family_with_children us
8
Pleasant Stay Rnjoyed the rooftop experiences
Pros:

Reasonable price

Cons:

Nothing to dislike

2026-03-06 via Nuitee
C
Christopher family_with_children gb
9
Pros:

Stay every time I come to Philippines jasi what i want.

2026-03-06 via Nuitee
C
Colin couple gb
7
Pleasant stay
Pros:

All the staff are helpful and friendly.
Breakfast was good

Cons:

Bathroom dated and had to stand in a shallow bath for shower. There is no detachable shower hose for washing freely just a fixed head.
You wait an eternity for the lifts as only 2 and while we were there for 2 out of the 4 days 1 lift was under maintenance and out of order!!

2026-03-06 via Nuitee
M
Mary Ann extended_group au
10
2026-03-05 via Nuitee
곽부성 family_with_children vn
8
2026-03-05 via Nuitee
L
Lally solo_traveller ca
9
2026-03-05 via Nuitee
곽부성 family_with_children vn
9
2026-03-05 via Nuitee
C
Cam from Australia family_with_children au
8
Best shower in Philippines.
Pros:

Close to everything, staff quite helpful, the doorman even held up traffic for me to walk across the street. Plenty of bars in the area if that's your thing. The bed was a bit firm but comfortable. The shower is high pressure, the best that I had in the 6 different hotels that I stayed in while in the Philippines. Although careful of that pressure with the bidet, I almost gave myself an enema, trigger control is very important.

Cons:

You have to walk through the rooftop bar and restaurant to access the swimming pool, the lifts are quite slow and you have to wait a while sometimes for them to arrive.

2026-03-05 via Nuitee
곽부성 family_with_children vn
9
2026-03-05 via Nuitee
A
Aline Victoria family_with_children no
5
2026-03-04 via Nuitee
R
Renzo family_with_children it
8
2026-03-04 via Nuitee
A
Aiste family_with_children no
9
2026-03-04 via Nuitee
V
Vinod Gopinath family_with_children in
10
Pros:

Roof Top restaurant

2026-03-04 via Nuitee
J
John extended_group us
7
2026-03-04 via Nuitee
T
Tomasz family_with_children ie
10
2026-03-04 via Nuitee
G
Giuseppe extended_group it
9
Per chi cerca una soluzione con ottimo rapporto qualità/prezzo
Pros:

Struttura in ottima posizione, camere confortevoli, personale gentile e professionale.

Cons:

Nulla

2026-03-04 via Nuitee