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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Heating
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Family rooms
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Pets allowed
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Hiking
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Fishing
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Express check-in/check-out
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Cycling
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Hot tub/Jacuzzi
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Bowling
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Non-smoking throughout
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Private check-in/check-out
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Designated smoking area
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Accessible parking
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Kid meals
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Heated pool
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Electric vehicle charging station
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Vending machine - drinks
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Indoor pool
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Vending machine - snacks
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Kid-friendly buffet
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Sun loungers or beach chairs
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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CCTV outside property
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CCTV in common areas
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Delivered food - securely covered
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Key card access
Review Highlights
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Property Description
Convenient Location
SureStay Plus by Best Western Montrose is conveniently located along East Main Street, providing easy access to nearby attractions and amenities.
Comfortable Accommodations
Each room at our hotel is equipped with modern amenities such as a flat-screen TV, premium cable channels, microwave, mini refrigerator, coffee maker, and a private bathroom. Some rooms even feature a cozy seating area for added comfort.
Complimentary Services
Start your day right with a complimentary continental breakfast served daily. Additionally, our 24-hour front desk staff is always available to assist you during your stay.
Book your stay at SureStay Plus by Best Western Montrose now and experience comfort and convenience at its best!
Please Note: We have a Dog charge of $15 per night PER PET. Also please note that we only allow 2 dogs per room. No Cats or other animals will be permitted. Thank you.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.
Location
Guest Reviews
Clean
They didn’t have an elevator and we are elderly so that was tough.
The room was comfortable and clean. Pillows could be a little firmer. Turn off the cooler was making too much noise.
The pool was cold even indoor. Hot tub was warm.
Wonky a/c, hard to keep it running, no luggage rack in room, no elevator, two of three shower bottles empty. Dirty shower curtain.
Location
Location was very good. The room was neat and the quiet. Very near to black canyon
None
Location, friendly staff. Amanda was great to work with!
TV didn't work, pool was closed due to other guests fouling the pool. No elevator. Otherwise great!
I didn’t like the guy who denied me and didn’t give me a refund and is ignoring my calls I came in about 11:30pm late and tired from a 6 hour drive and they denied me because they said I was local which I haven’t been for 4 years I don’t live in Montrose I moved to Fort Collins and they denied me it’s ridiculous and the guy who was really rude to me shouldn’t be working there and who ever is manager needs to answer the phone for my refund I will not be recommending this place to anyone
Nothing
Would not let my family and I check in cause we lived within 70 miles. Didn’t bother to call or let us know till we arrived even though they had that info at time of reservation.
Nothing, it was dirty, the rooms were dirty, the manager was extremely rude !
After we checked in and got to our room, it smelled so bad that my husband wanted to leave, but they wouldn’t refund us our money, they put us in another building, but didn’t have such a strong odor, but the room was still pretty dirty
Property refused to let me book a room since my address was less then 70 miles away. I had a flight that was delayed and arrived at 12:30am and gad no ride or place to stay. I found a room online and booked through booking.com. When I arrived at the hotel after paying $20 for a can ride I we t to check in and was told that due to my address I was unable to book the room. I was taken aback. It was 1:45am by this point, and they had three rooms available as long as you are
not local. Worst Western is how I rate my experience.
We were extremely disappointed in this Best Western. It needs updating. The bed was very uncomfortable, the air conditioner didn’t work, There were bugs in the bath tub and sink. The room needed painting. The cost was high.
Nothing
I got double charged. The room was not clean. And the pool was nasty
Wearing my scrubs from work, I arrive to check in around 830 PM. Im 65 years old. The medical company I work for made the reservation. When I handed over my driver's license, I was informed I could not check in. Because, I live 100 miles away, I am considered a local. "We don't rent to locals." I replied, "I have to work in the AM! I live 100 miles away!" The lady replied, "I could lose my job, if I let you stay." I said, "My company made the reservation!" Luckily another coworker was there from Denver. I called her and asked her to bring her license to the desk. The ice machine is broken. I couldn't even fill my travel cup.
The front desk was very kind. What a stupid rule, especially when the front desk can't make decisions about the guest.
I obviously wasn't there to have an illicit party or affair.
The Company I work for was planning on booking 2 rooms 48 times for medical professionals. They lost our business.
Broken ice machine.
I will try to be nice. Booked a one night stay here even after reading some of the reviews. The girl at front desk was nice and got me checked in. Told me there was a 50.00 dollar hold on my card for if we partied to much. We bought our luggage in and asked where the elevator was. WE DON’T HAVE ONE. I’m old and had to lug my stuff up the dangerous stairs. Room was clean and stocked lightly with bath items. Smoke alarm is detached from ceiling and missing. Bath fan was broken, heat lamp was a regular light bulb and there was a flood light bulb in the regular light hole. Went for breakfast and it was poor poor poor. Eggs looked dangerous and breads and everything else was not stocked or poor selection of what was there. I would not stay again because of the poor shape of the hotel. But I must say it was clean!
Great
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