SureStay Plus by Best Western Montrose

Hotels
•
SureStay Plus Hotel by Best Western
6.3 (496 reviews)
1655 East Main Street , Montrose , us

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Nice staff
Cons:
Dirty rooms
Rude customer service

Categories

Cleanliness
3.78
Multiple reviews mentioned dirty rooms and unmade beds.
Service
7.75
Mixed sentiments; some staff were nice while others were rude.
Location
8.79
The hotel has a great location, close to various attractions.
Room Quality
4.74
Overall room design and comfort were heavily criticized.
Amenities
5.77
Pool service was lacking and the hot tub was freezing.
Value for Money
5.73
Guests felt the hotel was overpriced for the quality provided.
Food and Beverage
6.78
Breakfast options were limited, but breakfast itself was decent.
Overall Experience
7.05
Overall stay negatively affected by cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:52

Property Description

Convenient Location
SureStay Plus by Best Western Montrose is conveniently located along East Main Street, providing easy access to nearby attractions and amenities.

Comfortable Accommodations
Each room at our hotel is equipped with modern amenities such as a flat-screen TV, premium cable channels, microwave, mini refrigerator, coffee maker, and a private bathroom. Some rooms even feature a cozy seating area for added comfort.

Complimentary Services
Start your day right with a complimentary continental breakfast served daily. Additionally, our 24-hour front desk staff is always available to assist you during your stay.

Book your stay at SureStay Plus by Best Western Montrose now and experience comfort and convenience at its best!

Important information:

Please Note: We have a Dog charge of $15 per night PER PET. Also please note that we only allow 2 dogs per room. No Cats or other animals will be permitted. Thank you.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MTJ

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 6 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 17 years old and over stay for US$25 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.3
Based on 496 reviews
Cleanliness: 3.78
Service: 7.75
Location: 8.79
Room Quality: 4.74
Amenities: 5.77
Value for Money: 5.73
Food and Beverage: 6.78
Overall Experience: 7.05
E
Elisha • family_with_children • us
1
Awful wouldn’t recommend
Pros:

Nothing

Cons:

I got double charged. The room was not clean. And the pool was nasty

2026-06-07 • via Nuitee
D
Dian • extended_group • us
5
2026-05-30 • via Nuitee
R
Roy • extended_group • us
10
Cons:

Broken ice machine.

2026-05-27 • via Nuitee
M
Marja • solo_traveller • us
4
2026-05-19 • via Nuitee
J
Jones • solo_traveller • us
10
Pros:

Great

Cons:

N/A

2026-05-19 • via Nuitee
N
Nancy • family_with_children • us
4
2026-05-12 • via Nuitee
J
Joel • solo_traveller • us
4
Housekeeping needs attention.
Cons:

Large stain on sheets upon arrival. Desk clerk promptly brought clean sheet. Sheet and mattress pad were both removed. Just sheet put back on. Room was not serviced 1st night of stay. It was serviced the second night, but matress pad was never replaced, affecting comfort

2026-04-27 • via Nuitee
M
Miller • couple • us
5
2026-04-26 • via Nuitee
R
Ron • solo_traveller • us
9
Happy
Pros:

Nice room clean

Cons:

Heater/fan very noisy

2026-04-22 • via Nuitee
A
Ana • solo_traveller • us
2
Pros:

The rooms

Cons:

The manager in the morning was rude and I wanted to stay another night and they wanted 100 plus another 50 for deposit so I left

2026-04-15 • via Nuitee
K
Kent • family_with_children • us
9
2026-04-05 • via Nuitee
R
Randy • family_with_children • us
9
Pros:

Everything was good 👍

Cons:

Existing parking lot bush blocks view

2026-03-29 • via Nuitee
T
Tabitha • family_with_children • us
1
2026-03-28 • via Nuitee
J
Jose • couple • us
1
They Won’t Let Me Stay There. I don’t know what was the reason but just let you know. It’s very.Bad personal to be in a
Pros:

Absolutely. Nothing people in. There they have no respect for the client.

Cons:

The personal

2026-03-04 • via Nuitee
S
Suzette • couple • us
8
Na
Pros:

Na

Cons:

Na

2026-02-13 • via Nuitee
D
Dotson • family_with_children • us
1
2026-02-09 • via Nuitee
S
Susan • couple • us
8
2026-01-30 • via Nuitee
V
Valerie • couple • us
1
2026-01-29 • via Nuitee
S
Sarah • family_with_children • us
6
2026-01-26 • via Nuitee
J
Jim • couple • us
2
2026-01-24 • via Nuitee