Dunster Castle Hotel

Hotels
9.2 (885 reviews)
5 High Street , Dunster , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Pets allowed
BBQ facilities
Luggage storage
Express check-in/check-out
Ironing service
Packed lunches
Darts
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Limited amenities at times

Categories

Cleanliness
8.25
Several reviews mentioned that the rooms weren't very clean and had issues with condensation.
Service
9.99
Guests consistently praised the staff for being friendly, accommodating, and helpful.
Location
9.76
The location received positive remarks for being in a beautiful setting and close to local attractions.
Room Quality
9.21
Most rooms were described positively, with a cozy atmosphere but a few issues noted regarding room allocation.
Amenities
8.24
Some guests felt there were limited amenities available, especially during the off-peak season.
Value for Money
8.7
Mixed feedback on value for money, with some stating they were disappointed considering the rates.
Food and Beverage
9.75
The breakfast was highly praised, and the dining experience was noted positively.
Overall Experience
9.72
Despite some shortcomings, guests had an overall positive experience and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:36

Property Description

Charming Dunster Castle Hotel in the Heart of a Medieval Village

Free WiFi and Comfortable Rooms
Enjoy a stay at Dunster Castle Hotel with free WiFi access and cozy rooms featuring private bathrooms. Relax with convenient amenities like bed linen and ironing facilities.

Garden Oasis and Convenient Facilities
Unwind in the hotel's garden or terrace, and grab a drink at the bar. Take advantage of meeting facilities, ironing service, and laundry facilities during your stay. Plus, enjoy complimentary parking on-site.

Explore Dunster's Treasures
Immerse yourself in history with a visit to Dunster Castle just 500 meters away. With Bristol Airport at a convenient 80 km distance, your journey to the hotel is hassle-free.

Book your stay at Dunster Castle Hotel for a memorable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CWL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.2
Based on 885 reviews
Cleanliness: 8.25
Service: 9.99
Location: 9.76
Room Quality: 9.21
Amenities: 8.24
Value for Money: 8.7
Food and Beverage: 9.75
Overall Experience: 9.72
D
Davenport • couple • gb
10
East stay in ultimate heritage location.
Pros:

Fantastic hospitality and location!

2026-03-13 • via Nuitee
D
DEAN • couple • gb
9
Pros:

Fantastic staff, very clean and comfortable with an amazing breakfast

2026-03-13 • via Nuitee
P
Penny • couple • gb
9
We stayed 1 night very comfortable welcoming and a really great breakfast we will visit again
Pros:

Great location on the High Street and it’s own car park definitely a bonus

Cons:

Nothing

2026-03-08 • via Nuitee
R
Rachael • couple • gb
10
Pros:

A beautiful comfortable room and the friendliest, most attentive welcome. The breakfast was stunning too.
So glad we stayed here. Very special

2026-03-06 • via Nuitee
M
Michael • couple • gb
10
2026-01-19 • via Nuitee
R
Ruth • family_with_children • gb
10
Dunster Castle is one of the best hotels I have stayed in, I enjoyed my and I will definitely return
Pros:

This is an exceptionally good, family-run hotel. I have never previously experienced such attention to detail in relation to every aspect of the hotel. The rooms are superbly equipped, the breakfast was outstanding and the staff are friendly, polite and efficient. It was one of those rare occasions when I felt that everything was focused on the comfort of the guest.

Cons:

Nothing

2026-01-19 • via Nuitee
K
Katie • family_with_children • gb
10
Would highly recommend this hotel and we would definitely stay again.
Pros:

This is a fabulous, friendly, family run hotel. We were made to feel so welcome from the moment we arrived. Every little detail had been thought of from a tot of sherry in the room to ordering breakfast for our dog! We enjoyed the freedom of using the hotel lounge in the evening and being able to park at the hotel was a real bonus. The breakfast was absolutely excellent - one of the best we have ever had. Thank you for having us.

Cons:

N/A

2026-01-19 • via Nuitee
T
Trina • couple • gb
8
Pros:

Excellent. Gluten free needs catered for.

Cons:

The bed was one of the most uncomfortable we've ever slept in. It needed a much firmer mattress and was rather small for a large adult

2026-01-19 • via Nuitee
A
Alison • couple • gb
8
2026-01-19 • via Nuitee
R
Rebecca • solo_traveller • gb
9
Wonderful! I will definitely be back!
Pros:

Superb location. Friendly staff who went above and beyond to make my stay wonderful.
Beautifully decorated and extremely clean.
It has its own free car park.

Cons:

A little noisy in the room at night from road traffic.

2026-01-19 • via Nuitee
B
Bayliss • couple • gb
8
Very pleasant stay overall but would check location of room when booking if you have mobility issues
Pros:

Fantastic location, welcoming hardworking and kind hosts. Breakfast was really tasty and well cooked. Communal areas comfortable and beautifully furnished .On site parking very useful. Nice touches in the bedrooms. Nice and clean.

Cons:

We knew our room was on the second floor but we didn't know that the staircase is to it was extremely narrow and incredibly steep. Husband has mobility issues so this was very tricky .Best to check this when you book. My mum stayed in a room where the heating ducting ran parallel with thd room. She was unable to sleep due to a constant hum.

2026-01-19 • via Nuitee
W
Wendy • family_with_children • gb
8
Pros:

Excellent breakfast.

Cons:

Very quiet as no one else there.

2026-01-16 • via Nuitee
R
Roberta • couple • gb
9
Excellent
Pros:

The owners very exceedingly helpful, kind and went above and beyond to accommodate my intolerances. The accommodation was impressive, very clean and spacious. The food was exceptional with very attentive service from Claire. Our evening meal was a roast dinner with 7 different vegetables cooked perfectly. The breakfast was amazing. All the food was delicious and we couldn’t rate this stay highly enough. The welcome sherry was a very nice touch. We were celebrating our anniversary and the stay at the Dunster Castle just made it perfect. Thank you both.

2026-01-05 • via Nuitee
Y
Yeoman • solo_traveller • gb
9
Will definitely stay again.
Pros:

Superb! Gorgeous cafetiere coffee, a small decanter of sherry in my room, finger shortbread in my room, beautifully decorated room and well fitted out bathroom.

Cons:

Nothing of entertainment in the hotel, even though it was New Year's Eve.

2026-01-04 • via Nuitee
F
Faye • couple • gb
6
Great potential but probably won’t return
Pros:

The location in the village centre was great.

Cons:

The lady who checked us in and brought our breakfast (the owner I believe) was kind, friendly and helpful. But the feeling my husband and I had overall was that the hotel felt a little unloved.

The rooms weren’t very clean unfortunately and the bar area, which could have been a cosy hub, was closed so there weren’t really any amenities.

Between Christmas and New Year can be an odd time of year in hospitality, but there were several guests and so it felt like a little more could have been done to give a warm and cosy atmosphere.

I am sorry to write this because the lady was so nice, but for future guests, it’s important to be honest about our experience.

2026-01-03 • via Nuitee
L
lorraine • extended_group • gb
10
Great location, everything we needed
Pros:

Clean & staff we’re all so friendly

2026-01-03 • via Nuitee
Z
Zoe • couple • gb
10
2026-01-02 • via Nuitee
M
MAURIZIO • couple • it
10
2026-01-01 • via Nuitee
J
Jenny • couple • gb
10
Pros:

Really lovely hotel, owners were very friendly and accommodating

Cons:

Nothing

2026-01-01 • via Nuitee
H
Helen • couple • gb
10
Super friendly and welcoming
Pros:

The hosts were so friendly and welcoming, couldn't do enough for us. They even booked us a table at a local restaurant. Delicious breakfast and choice. Super comfortable bed and we had a lovely attic room. Dunster is beautiful and we highly recommend Dunster Castle Hotel. We will be back!

Ben and Helen

2026-01-01 • via Nuitee