Southern Plaza

Hotels
5.7 (101 reviews)
73 ,DR.MEGNAD SAHA SARANI(SOUTHERN AVENUE), NEAR SOUTHERN AVENUE SWIMMING CLUB , Kolkata , IN

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Lift / Elevator
See all facilities

Review Highlights

Pros:
Close to Dhakuria Lake
Cons:
Cleanliness issues
Poor service
Overpriced
Old room quality

Categories

Cleanliness
3.41
The review mentions issues with cleanliness, including not clean rooms and no clean water.
Service
4.88
Negative sentiment regarding staff behavior and service quality, but standard for this hotel tier.
Location
8.42
The location is appreciated for being close to Dhakuria Lake, which is a positive aspect.
Room Quality
3.87
Bed linens are old and weary, and AC functionality is poor.
Amenities
6.4
Limited information provided, general average for amenities.
Value for Money
4.36
Review indicates the property is overpriced given its conditions.
Food and Beverage
8.91
No direct review mentions, assumed standard quality for this hotel tier.
Overall Experience
5.38
Overall sentiment is low, with strong recommendations to avoid the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 15:39

Property Description

Charming Hotel in South Kolkata

Convenient Location: Situated in a serene neighborhood with lush greenery and close to Dhakuria Lake, Southern Plaza offers a peaceful retreat away from the city hustle.

Modern Amenities: Enjoy a comfortable stay in well-furnished, air-conditioned rooms equipped with a flat-screen TV, minibar, and work desk. Stay connected with complimentary internet access and unwind with tea/coffee facilities.

Excellent Services: From a travel desk and meeting facilities to car rental services and a restaurant serving international cuisine, Southern Plaza ensures a convenient and enjoyable stay for all guests.

Ready to experience a delightful stay at Southern Plaza? Book now and make unforgettable memories!

Important information:

Please note that for more than 2 rooms, group policy will be applied. Please contact the property for more details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CCU

Location

Guest Reviews

5.7
Based on 101 reviews
Cleanliness: 3.41
Service: 4.88
Location: 8.42
Room Quality: 3.87
Amenities: 6.4
Value for Money: 4.36
Food and Beverage: 8.91
Overall Experience: 5.38
B
bhattacharya • solo_traveller • in
9
2026-06-16 • via Nuitee
S
Sachin • couple • in
4
Hotel is good but not all the rooms
Pros:

Location is good

Cons:

Four smell coming from room, it could be room was not opened from many days.
My check in was 3 in the morning, I couldn't tell them to change room.
I am frequently staying in this hotel but this is time I had experienced

2026-05-24 • via Nuitee
B
Bitasta • solo_traveller • in
5
Comfortable
Pros:

Location , cleanliness

Cons:

The room service didnt pick up calls . Did not give morning tea. Ac wasnt working . Had to call multiple times both nights

2026-04-12 • via Nuitee
A
antony • solo_traveller • au
4
Disappointing
Pros:

The receptionist was above average and coping with a great many issues out of her control.

Cons:

No Wi-Fi connection and lack of staff support! The menu and skill of the kitchen was very poor had no idea how to poach an egg?
Advertised the sky lounge outside on posters but failed to open it!

2026-04-07 • via Nuitee
E
Elisabeth • couple • at
1
Wir hatten nur wenige Stunden Aufenthalt in diesem Hotel, weil wir regelrecht „rausgeschmissen“ wurd
Pros:

Gar nichts hat gefallen!

Cons:

Einige Stunden nach dem Einchecken erklärten sie uns , dass wir in ein anderes Hotel vermittelt werden. Grund waren Reparaturarbeiten am Feuermelder. Wir beobachteten allerdings, dass das nicht stimmen konnte, da weitere Gäste eincheckten. Wir vermuten seitens des Hotels eine Überbuchung. Das Ersatzhotel entsprach keineswegs dem gebuchten Standard. Es war schmutzig, laut und abgewohnt. Für uns völlig inakzeptabel. Es gab keine Kooperation seitens des Southern plaza Hotels. Folglich mussten wir uns selbst ein Hotel suchen. Wir sind sehr enttäuscht, dass das Management vom Southern Plaza sich weder kooperativ zeigte noch eine Entschuldigung ausgesprochen hatte. Empörend ist auch, dass das Ersatzhotel untersten Standard hatte . Unverständlich ist auch, dass der Fehler einer Überbuchung nicht eingestanden wurde , sondern eine Ausrede benutzt wurde um uns „los zu werden“
Wir werden nie wieder Southern Plaza buchen!!!

2026-01-26 • via Nuitee
H
Hardik • solo_traveller • in
10
2026-01-11 • via Nuitee
S
Sandeep Gopal • couple • sg
8
Overall great stay. Just some additional cleanliness to make this is a hotel of choice.
Pros:

Hotel is located at a very good location and easy access to many amenities. Staff are very friendly and good. Rooms are in a good condition. Toilets are in bad shape (old and stained). Breakfast ok if you are not a picky eater. Staff at the breakfast hall also very friendly. Overall value for money.

Cons:

Under the beds are full of dust and rubbish left behind by past guests. Staff need to move all beds atleast once a month and clean underneath and around the bed. Vacuum and mop the floor with dis-infectant daily. Please change toilet bowls which are stained.

2026-01-05 • via Nuitee
T
TALAT • couple • in
1
Pros:

really bad experience.

2025-11-23 • via Nuitee
B
Bhadhuria • solo_traveller • in
1
I’m not happy this property. I’m not recommended anyone.
Pros:

Not good behaviour, staff room, not clean, no clean water, TV,AC, not working

Cons:

Nothing

2025-11-23 • via Nuitee
D
DILLIP • solo_traveller • in
8
2025-11-22 • via Nuitee
A
Anuj • family_with_children • fr
1
Terrible stay, avoid at any cost.
Pros:

There is nothing much to like about it. Only advantage is close to the Dhakuria Lake.

Cons:

The entrance is next to a garbage disposal, making it very smelly. The corridors smell of cigarettes. The bed linens are old and weary, the AC works when it feels like. The stiff are only interested in tips and not in doing work. The receptionist was too rude and lazy. I could go on. And it’s as expensive as five stars when it is a two star or less property.

2025-08-04 • via Nuitee
T
Tirthankar • review category business travellers • in
3
Poor
2025-05-12 • via Nuitee
T
Tirthankar • young couple • in
4
Disappointing
2025-04-13 • via Nuitee
T
Tirthankar • young couple • in
5
Passable
2025-03-23 • via Nuitee
P
Priya • review category business travellers • es
8
Very good
2025-01-27 • via Nuitee
S
Sanjay • young couple • in
8
Excellent location for morning walks in the Lakes and eating out in multiple options.
Pros:

Location and the Staff

Cons:

Linen should be cleaner. Toilet needs new fittings.

2025-01-22 • via Nuitee
N
NPradeip • family
8
Pros:

Property is situated at a vantage point - close proximity to lake, staff is very helpful but there was an unpleasant odour despite all room fresheners. It’s conveniently located.

2024-12-19 • via Nuitee
S
Swarup • solo traveller • sg
5
Nothing remarkable.
Pros:

Very basic. Nothing remarkable. It starts at 7:30AM which is surprising as breakfast starts at 6:30AM in most hotels.

Cons:

Room was very basic. Toilet was just about ok. There were mosquitoes in the room and toilet. The linen was kind of smelly.

2024-12-14 • via Nuitee
P
Prity • review category business travellers • in
8
Very good
2024-12-02 • via Nuitee
M
Mohit • solo traveller • sg
7
Good
2024-12-02 • via Nuitee