Romantik Hotel Schwan

Hotels
8.6 (811 reviews)
Zugerstrasse 9 , Horgen , ch

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Great location and charming ambiance
Delicious breakfast and restaurant offerings
Cons:
Limited parking availability
Some minor cleanliness issues raised

Categories

Cleanliness
8.04
Overall positive sentiment, some mentions of room warmth and minor cleanliness concerns.
Service
9.01
Outstanding staff service and friendly personnel mentioned multiple times.
Location
8.55
Excellent location with central access but difficult parking noted.
Room Quality
8.5
Room was described as comfortable, though some guests found it a bit warm.
Amenities
8.53
Amenities mostly well-received, but some reported issues with the lift.
Value for Money
8.49
Value perception strong, as guests enjoyed their stay despite minor setbacks.
Food and Beverage
9.04
Breakfast and restaurant quality received very high praise.
Overall Experience
8.61
Guests expressed satisfaction overall, with recommendations to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:18

Property Description

Historic Charm and Modern Comforts

Elegant Rooms and Fine Dining

Convenient Location and Easy Access

Experience the historic allure of Romantik Hotel Schwan, housed in a building from 1462 in Horgen's Old Town. Indulge in Mediterranean cuisine and wines at the elegant restaurant with a garden terrace. The hotel offers free WiFi, and its rooms are tastefully furnished with essential amenities. Situated just 350 meters from Lake Zurich and Horgen Train Station, travel to Zurich Airport or the city center is effortless. Immerse yourself in the blend of old-world charm and contemporary conveniences at Romantik Hotel Schwan. Book your stay now for an unforgettable experience.

Important information:

Please note that the restaurant is closed on Sundays and Mondays. On those days, the reception is also open until 22:00 only, but a later check in is still possible on prior request.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs CHF 1 per hour.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CHF 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 6 years old stay for CHF 30 per person per night when using an existing bed.
    Children from 7 years old to 17 years old stay for CHF 60 per person per night when using an existing bed.
    Children from 3 years old to 6 years old stay for CHF 30 per person per night when using an available extra bed.
    People 7 years old and over stay for CHF 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 811 reviews
Cleanliness: 8.04
Service: 9.01
Location: 8.55
Room Quality: 8.5
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 9.04
Overall Experience: 8.61
S
Susete • solo_traveller • es
10
2026-03-10 • via Nuitee
X
Xiao • solo_traveller • us
9
Pros:

店主服务非常周到，能记得每位客人早上早餐的偏好，提前就准备好你想点的餐食。洗漱用品是欧舒丹的很好。

Cons:

卫生间小了一点，但也比较干净

2026-03-09 • via Nuitee
P
Pierre • couple • ch
10
2026-03-08 • via Nuitee
M
Matteo • solo_traveller • it
10
Courtesy, kindness, great breakfast
Pros:

Kindness, clean, style

Cons:

No elevator

2026-03-07 • via Nuitee
R
Ralph • solo_traveller • nl
9
2026-03-05 • via Nuitee
A
Anna • couple • ua
10
2026-03-03 • via Nuitee
E
Elzbieta • solo_traveller • es
10
Pros:

Amazing couple running this place. The first day I ordered coffee for breakfast and the remaining days the owner would prepare it for me seeing me entering the breakfast area without me having to say anything. Great service!

Cons:

The church bell will wake you up at 4am, then at 5am and it will continue insisting at 6am….

2026-03-03 • via Nuitee
E
Elzbieta • solo_traveller • es
9
Pros:

Close to the train station. Nice owners. Very good breakfast. Nice overall atmosphere. WiFi worked well

Cons:

The reception is very small as are the stairs to access 1st floor. My room was facing a small square with a party bar. Not very funny during Carnival if you want to sleep

2026-02-27 • via Nuitee
T
Tommaso • solo_traveller • it
9
Cozy hotel for a short trip
Pros:

Cozy environment, in a strategic location for my purposes and with a lovely staff that has treated us like family

Cons:

It is an historical hotel and the lack of an elevator did not help with the heavy luggage

2026-02-24 • via Nuitee
L
Laucior • couple • fr
8
Pros:

Une situation en plein coeur d'Horgen, un accueil très souriant et attentif, une jolie chambre bien équipée, un petit déjeuner qualitatif et varié.

Cons:

Absence d'ascenseur pour les clients (alors que présent pour le personnel), une literie que j'aurais appréciée un peu plus ferme.

2026-02-13 • via Nuitee
A
Angelo • couple • lu
9
Eccellente
Pros:

Lo staff, spettacolare

Cons:

Nulla

2026-02-11 • via Nuitee
G
Gavin • solo_traveller • ch
8
2026-02-10 • via Nuitee
A
Andreas • solo_traveller • ch
10
Tolles Haus an spezieller Lage mitten im Dorfkern. Hat viel Charme!
Pros:

Schöne Zimmer mit Tradition - entsprechend mit Stil eingerichtet.
Das Bad ist etwas oldfashioned - aber es hat alles notwendige.
Zum Frühstücken fehlte mir die Zeit leider.

Cons:

nada

2026-02-09 • via Nuitee
B
Beata • couple • de
9
Pros:

Das Frühstück war sehr lecker und ausreichend!
Wir waren sehr zufrieden.
Vielen Dank 🤩

2026-01-30 • via Nuitee
T
Tetyana • family_with_children • ua
10
Pros:

Чудовий зручний атмосферний готель в центрі міста, поруч вокзал, озеро, ресторани і супермаркет.
Смачні сніданки і дуже приємні хазяї.

2026-01-29 • via Nuitee
H
Heimbecker • family_with_children • br
10
Muito boa.
Pros:

As pessoas são muito simpáticas.

2026-01-28 • via Nuitee
D
Dieter • couple • ch
8
2026-01-27 • via Nuitee
C
Charlotte • extended_group • gb
10
2026-01-26 • via Nuitee
J
Jawad and Kate • family_with_children • au
8
Great space, Wonderful staff, Good breakfast but floors and walls are THIN.
Pros:

Great breakfast, large room, location is close to train station, the staff are wonderful and friendly.

Cons:

The hotel has no lift so it was really difficult after check in to carry 4 bags (a pram) and the children up 3 flights of stairs.
The rooms are massive which was great but the floors and walls are thin. Within the first hour of us checking in, the below neighbour was knocking on our door saying we were walking too loudly. (All we had done was walk in, put the bags down and put the kids into the bath)
It made it difficult during our stay that we were constantly walking very lightly to avoid banging on the floor from the neighbour below.

2026-01-25 • via Nuitee
V
Vjacheslav • family_with_children • si
10
2026-01-25 • via Nuitee