Quest Cheltenham

Hotels
•
Quest Apartment Hotels
9 (698 reviews)
37-39 Station Road , Cheltenham , au

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Inconsistent room quality
Issues with cleanliness in some areas

Categories

Cleanliness
8.46
Some reviews mention cleanliness positively, though one review criticized the cleanliness of drains.
Service
9.43
Multiple reviews highlight friendly and accommodating staff.
Location
9.47
Reviews consistently praise the excellent location near shops and transport.
Room Quality
8.42
Mixed feedback, with some rooms described as satisfactory but one review noted a disappointing bed.
Amenities
8.95
Generally good amenities mentioned, though some improvements suggested.
Value for Money
8.91
Guests generally find the value acceptable, though one review suggests pricing was on the higher side.
Food and Beverage
8.96
Local food options nearby received positive mentions.
Overall Experience
9.43
Guests express positive overall experiences and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:07

Property Description

Convenient Location and Modern Amenities

Just 5 minutes’ walk from Cheltenham Railway Station, Quest Cheltenham offers self-contained accommodation with SMART TV's, Foxtel Business IQ and unlimited Wi-Fi. The property's 24 x 7 gymnasium access located just 150 metres from the front door provides convenience for guests looking to stay active during their visit.

Well-Equipped Apartments with Balconies

All air-conditioned apartments at Quest Cheltenham feature complimentary unlimited internet, a well-equipped kitchenette or kitchen, and most include a private balcony and laundry facilities. This ensures guests have everything they need for a comfortable and convenient stay.

Central Location with Nearby Attractions

Located in the heart of Cheltenham, just a 2 minutes’ walk from the Charman Road shopping and dining district, Quest Cheltenham offers easy access to local attractions. With Beaumaris Bay only a 5-minute drive away, guests can explore the area effortlessly.

Book your stay at Quest Cheltenham for a seamless blend of comfort and convenience.

Important information:

Please note that there is surcharge for payments made with credit card:
Amex – 2.5%
Visa & Mastercard (Domestic) – 1.2%
Diners – 4.25% (e-comm only).

Please note housekeeping service is not included on Sundays or Public Holidays.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 25 per day.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for AUD 5 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 698 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.96
Overall Experience: 9.43
A
Angela • solo_traveller • au
9
2026-04-11 • via Nuitee
K
Keith • family_with_children • au
8
Pros:

Rooms are clean and location is close to everyhing.

2026-04-10 • via Nuitee
J
Jayden • couple • au
8
2026-04-09 • via Nuitee
S
Sonya • couple • au
9
2026-04-06 • via Nuitee
R
Raeline • couple • au
10
2026-04-02 • via Nuitee
T
Tina • solo_traveller • au
9
Wonderful stay, will stay here again in the future.
Pros:

Closeby cafes.

Cons:

Paid parking inside and outside the accommodation.

2026-04-01 • via Nuitee
M
Michelle • family_with_children • au
8
2026-03-31 • via Nuitee
S
Sharon • couple • au
10
2026-03-31 • via Nuitee
L
Leeson • solo_traveller • au
5
2026-03-31 • via Nuitee
S
Stanley • couple • au
8
apart from shower, no problems
Pros:

very tidy room with good space

Cons:

the shower, very slow in dispensing I took a test, it took me 3 minutes to fill a water bottle , no power in water at all. Also there should be a sign on wall/door alerting guests to the shower floor being very slippery, no tiles on floor just some form of panel. I took one step inside and nearly fell. Very Disapointing....

2026-03-30 • via Nuitee
A
Alex • couple • au
10
2026-03-29 • via Nuitee
D
Debbie • couple • au
9
Helpful friendly staff member Rachel.
Pros:

Clean and comfortable

Cons:

N/A

2026-03-29 • via Nuitee
S
Sean • extended_group • au
8
2026-03-28 • via Nuitee
K
Kevin • couple • au
9
2026-03-27 • via Nuitee
C
Cathy • couple • au
9
Pros:

all was great

Cons:

the connecting room door

2026-03-23 • via Nuitee
G
Ginny • family_with_children • gb
8
2026-03-20 • via Nuitee
R
Robert • family_with_children • au
5
Pros:

Friendly staff, good location

Cons:

Bed wasn't comfortable (double bed was just two single beds pushed together), very flat pillows, worn furniture, ripped curtains, shower water pressure low, small television, weird humming, buzzing noise coming from outside the windows

2026-03-15 • via Nuitee
C
Caroline • couple • au
10
2026-03-15 • via Nuitee
M
Matthew • family_with_children • au
10
2026-03-09 • via Nuitee
G
Gillian • solo_traveller • au
8
2026-03-01 • via Nuitee