Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Parking availability
Outdated facilities

Categories

Cleanliness
8
Overall comments indicate cleanliness, but some reviews suggest the hotel is outdated.
Service
9
Staff are consistently mentioned as friendly and helpful.
Location
9
The location is frequently described as wonderful with great views.
Room Quality
8
Some rooms are small and outdated, but others have great views.
Amenities
8.5
Amenities are generally well-received, with positive mentions of the pool and wellness area.
Value for Money
8.5
Pros and cons suggest a fair balance of value for the experience.
Food and Beverage
8.5
Breakfast and dining options are positively mentioned, but there are slight improvements suggested.
Overall Experience
8.5
General sentiment is positive with many guests expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:16

Property Description

Luxurious Lakeside Setting
Situated on the shores of Lake Lucerne, the Seehotel Pilatus offers a picturesque backdrop for a relaxing getaway.

Indulgent Amenities
Guests can enjoy a large indoor pool, a hot tub, and free Wi-Fi during their stay. The air-conditioned rooms with mountain views provide a comfortable retreat.

Fine Dining and Entertainment
Experience international cuisine and waterfront dining at the Wilhelm Tell restaurant. After dinner, head to the hotel's nightclub for live music or unwind at the fitness centre with cardiovascular equipment.

Ready to immerse yourself in luxury by Lake Lucerne? Book your stay at Seehotel Pilatus today!

Important information:

Please note, only dogs are allowed as pets.

Please note that from January 6th until approximately mid-August, one of the dining rooms on the ground floor will be renovated.
Work will take place from Monday to Friday between 9 am and 5 pm and is optically separated.
However, disturbances may occur. The hotel operations, the restaurant and wellness area are not affected by the work.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an available extra bed.
    Children from 4 years old to 11 years old stay for CHF 30 per person per night when using an available extra bed.
    Children from 12 years old to 15 years old stay for CHF 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 5606 reviews
Cleanliness: 8
Service: 9
Location: 9
Room Quality: 8
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 8.5
R
rabe solo_traveller il
9
נוף מדהים ושקט .
Pros:

נוף מהמם ומדהים , שחינו באגם , חדר עם נוף פנורמי ומרווחת .

Cons:

ארוחת בוקר ענייה ..

2026-07-18 via Nuitee
C
Claudia couple ch
5
2026-07-18 via Nuitee
A
Aleksandra solo_traveller gb
10
2026-07-18 via Nuitee
M
Marta extended_group pl
8
2026-07-17 via Nuitee
S
Simon couple us
10
2026-07-17 via Nuitee
L
levi solo_traveller il
10
Top ten place
Pros:

Great location alot of facility and all working

2026-07-16 via Nuitee
O
Okell couple gb
8
Pros:

We had a wonderful room with a view our over the lake. We enjoyed eating at the garden oasis restaurant. There was live music and dancing each evening.

2026-07-16 via Nuitee
F
Flatt couple ch
10
Magnifique
Pros:

L’accueil, la qualité des installations (piscine, sauna, chambre), la qualité du buffet du petit-déjeuner

Cons:

Rien

2026-07-15 via Nuitee
C
Christoph couple ch
7
2026-07-15 via Nuitee
P
Petra solo_traveller nl
8
Geweldig hotel
Pros:

De locatie, het uitzicht over het meer vanaf het terras, ontbijt en diner aan het water. De wellness was fantastisch.

Cons:

Jammer dat er net een verbouwing gaande was, maar daarover hadden ze wel netjes vooraf gecommuniceerd.

2026-07-15 via Nuitee
I
Isabelle couple fr
10
Une soirée superbe
Pros:

Tout

Cons:

Ras

2026-07-15 via Nuitee
L
Linda couple ch
6
Pros:

Super Location

Cons:

Over priced! For the price we paid my expectations were high. They were in the middle of renovations. It was loud the entire day. At 11.45 pm our air conditioner started making strange noises and leaking water onto the floor. We called the front desk, after the third attempt they answered and arrived 20 minutes later. Thankfully, they were able to fix it. Unfortunately, there was no apology for the inconvenience or compensation.

2026-07-15 via Nuitee
P
Petra solo_traveller ch
10
Pros:

Die Lage ist wunderbar entspannend. Wir haben den Seeblick sehr genossen.

2026-07-15 via Nuitee
S
Silvia solo_traveller ch
8
Angenehmer Aufenthalt
Pros:

Die Juniorsuite, Aussicht, Schatten unten Kastanienbäumen, Bad, nicht lärmig

Cons:

Tresor ohne Stuhl kaum erreichbar.
Kleiderstangen im Schrank zu kurz, um
Röcke aufzuhängen.

2026-07-14 via Nuitee
S
susanna couple ch
7
Pros:

Hotel Pilatus ist direkt am See mit einen Spa Bereich .Der Spa ist sauber und man hat einen schönen Ausblick zum See, vom Pool aus. Die Kunstpalmen sind ein bisschen in die Jahre gekommen in der Pool Anlage, fände es ohne aktueller.
Personal ist sehr freundlich und hilfsbereit.
Morgenessen ist sehr reichhaltig.

Cons:

Beim Hauptgebäude sind die Zimmer mit Strassenseite sehr laut, und wen im Obergeschoss die Hotel Gäste gehen ist es sehr hellhörig. Liegt am Alter
des Gebäudes.

2026-07-14 via Nuitee
D
Damla family_with_children fr
8
Très bien
Pros:

L’accueil, le personnel, les chambres

Cons:

Coussins trop mou, jaccuzzi pas assez chauffée, sauna nudiste (nous n’avions pas ete prevenu)

2026-07-14 via Nuitee
M
meryem couple de
9
2026-07-14 via Nuitee
L
Luciana solo_traveller ch
10
Je suis devenue cliente !
Pros:

Tous - l’emplacement; le confort; le personnel

2026-07-14 via Nuitee
C
Cameron family_with_children nl
4
2026-07-14 via Nuitee
L
Lowther solo_traveller gb
7
Pros:

Great location beside the lake
Nice to sit for a meal or a drink

Cons:

Slight smell in room ?
But seemed clean

2026-07-13 via Nuitee