Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Parking availability
Outdated facilities

Categories

Cleanliness
8
Overall comments indicate cleanliness, but some reviews suggest the hotel is outdated.
Service
9
Staff are consistently mentioned as friendly and helpful.
Location
9
The location is frequently described as wonderful with great views.
Room Quality
8
Some rooms are small and outdated, but others have great views.
Amenities
8.5
Amenities are generally well-received, with positive mentions of the pool and wellness area.
Value for Money
8.5
Pros and cons suggest a fair balance of value for the experience.
Food and Beverage
8.5
Breakfast and dining options are positively mentioned, but there are slight improvements suggested.
Overall Experience
8.5
General sentiment is positive with many guests expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:16

Property Description

Luxurious Lakeside Setting
Situated on the shores of Lake Lucerne, the Seehotel Pilatus offers a picturesque backdrop for a relaxing getaway.

Indulgent Amenities
Guests can enjoy a large indoor pool, a hot tub, and free Wi-Fi during their stay. The air-conditioned rooms with mountain views provide a comfortable retreat.

Fine Dining and Entertainment
Experience international cuisine and waterfront dining at the Wilhelm Tell restaurant. After dinner, head to the hotel's nightclub for live music or unwind at the fitness centre with cardiovascular equipment.

Ready to immerse yourself in luxury by Lake Lucerne? Book your stay at Seehotel Pilatus today!

Important information:

Please note, only dogs are allowed as pets.

Please note that from January 6th until approximately mid-August, one of the dining rooms on the ground floor will be renovated.
Work will take place from Monday to Friday between 9 am and 5 pm and is optically separated.
However, disturbances may occur. The hotel operations, the restaurant and wellness area are not affected by the work.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an available extra bed.
    Children from 4 years old to 11 years old stay for CHF 30 per person per night when using an available extra bed.
    Children from 12 years old to 15 years old stay for CHF 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 5556 reviews
Cleanliness: 8
Service: 9
Location: 9
Room Quality: 8
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 8.5
L
Lee • solo_traveller • il
5
Pros:

נוף כל השאר מינוס

Cons:

המלון השיפוץ
המזגנים לא מקררים
החדר אוכל חם ולא ממוזג
החצר בחוץ האוכל שמוגש לא על מפות
די מאכזב,
הנוף יפה

2026-06-27 • via Nuitee
B
bilal • couple • fr
10
2026-06-27 • via Nuitee
P
Pascal • solo_traveller • fr
10
2026-06-26 • via Nuitee
G
ger • solo_traveller • ie
7
Pros:

Fabulous location
Rooms were great 👍
Lake and pool were a treat

Cons:

Many (not all) Staff appeared to be somewhat disinterested / going thru' the motions. We expected more over our 2 days. A for instance ...we arrived at the hotel early and so the rooms weren't ready - which was perfectly understandable - so we left bags in a reception anti-room. Upon return the bags had not been brought up to our 2 rooms - which had been promised!
Small things can make a difference when added together.

Another disappointing thing was the 'not inconsiderable' amount of construction work taking place...took away from us gaining a fuller appreciation of the hotel.

2026-06-26 • via Nuitee
P
Paolo Andrea • solo_traveller • it
5
Cons:

Le lenzula sono sintetiche e scaldano molto e fanno sudare , .....mpossibile dormire nelle notti calde.
Aria condizionata quasi assente

2026-06-25 • via Nuitee
G
Gregory • couple • ch
7
2026-06-25 • via Nuitee
J
Justin • solo_traveller • ch
10
2026-06-25 • via Nuitee
L
Leon • solo_traveller • nl
8
Prima voor mij als trainingskamp
Pros:

Zwembad en ontbijt

Cons:

Gedateerde kamer

2026-06-25 • via Nuitee
L
Lilian Schönbächler • solo_traveller • ch
9
Sehr empfehlenswert - auch für alleinreisende Frauen.
Pros:

Das Personal war sehr freundlich. Das Einerzimmer mit Seesicht sehr praktisch und hübsch eingerichtet. Das Frühstücksbuffet ist umfangreich und bietet für alle Geschmäcker etwas. Trotz Umbau-Phase ist alles sauber, die Nacht war sehr ruhig und die Lage ist unübertroffen schön.

2026-06-24 • via Nuitee
C
catherine • couple • gb
8
Could do with updating interior, views is what you lay for and staff were friendly
Pros:

The views were amazing

2026-06-24 • via Nuitee
S
Satkartar • couple • gb
6
2026-06-24 • via Nuitee
B
Bryan • couple • us
8
2026-06-24 • via Nuitee
M
Maria • couple • ch
9
2026-06-23 • via Nuitee
F
Frisina • couple • ch
10
2026-06-22 • via Nuitee
M
Marco • extended_group • ch
6
Pros:

Die Lage ist perfekt von dem lebt das Hotel

Cons:

Personal sehr unfreundliche. Keiner will da arbeiten oder freundlich sein. Hotel sehr in die Jahre gekommen. Rauchfreies Hotel, wird jedoch erst bei Check In erwähnt. Frühstück auf das Minimum reduziert. Wäre das Hotel nicht an dieser Lage mit dieser Aussicht würde es nicht funktionieren.

2026-06-22 • via Nuitee
R
Ruffiner • couple • ch
10
Es war alles vom feinsten. Personal, Zimmer, Abend- und Frühstückessen
Pros:

Perfekt 👌

2026-06-22 • via Nuitee
E
Eva Maria • couple • ch
6
2026-06-21 • via Nuitee
A
Anhelina • couple • ch
10
2026-06-21 • via Nuitee
H
henk • couple • be
7
Pros:

Ontbijt was goed
Kamer niet super geluidsdicht
Goede airco

Cons:

Er waren werken aan de gang buiten. Men had ons verwittigd, maar het viel toch wat tegen. Het was trouwens wel hoogstnodige, want het het gaf een wat verwaarloosde aanblik. Volgens mij is de prijs niet in overeenstemming met de kwaliteit. Waarschijnlijk hebben we ter compensatie een upgrade van de kamer gekregen.

2026-06-20 • via Nuitee
V
Valentin mermoz • solo_traveller • fr
9
2026-06-19 • via Nuitee