Hotel Joya

Hotels
8.1 (428 reviews)
Avenida Andalucia, 2 , Benidorm , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Hot tub/Jacuzzi
Currency exchange
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Cons:
Outdated facilities
Service issues at the bar
Food quality inconsistencies

Categories

Cleanliness
7.8
Some reviews mentioned clean rooms, but issues with rust in the shower and wet bathrooms were noted.
Service
8.7
Several reviews praised the attentive and friendly staff.
Location
8.5
The location received consistent positive feedback for convenience and proximity to attractions.
Room Quality
7.9
Rooms were clean but described as tired and needing updating.
Amenities
8
Amenities were decent but some noted the pool was too cold.
Value for Money
8.3
Good price-quality ratio, but some aspects were not up to par.
Food and Beverage
7.5
Mixed comments on dining options, food inedible for some.
Overall Experience
8.1
Overall, guests enjoyed their stay but noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:36

Property Description

Prime Location
Located just 800 meters from Playa de Levante beach and 200 meters from Parque de l’Aiguera, Hotel Joya offers an ideal spot near Benidorm's main leisure areas and beaches.

Delicious Buffet
Indulge in a culinary experience at the hotel's buffet restaurant, serving up delectable meals for breakfast, lunch, and dinner.

Vibrant Surroundings
Immerse yourself in the vibrant tourist center, with the beach a short stroll away and the city center with its array of shops, bars, restaurants, and clubs just 500 meters from the hotel.

Ready to experience the perfect blend of convenience and comfort? Book your stay at Hotel Joya now!

Important information:

Please note that parking spaces are limited, and it is vital to reserve them in advance of arrival.Parking is subject to availability due to limited spaces.
Swimming pool: Closed from Wed, Oct 1, 2025 until Wed, Apr 1, 2026
Swimming pool: Closed from Wed, Oct 1, 2025 until Wed, Apr 1, 2026

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: ALC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 15 per day.

Location

Guest Reviews

8.1
Based on 428 reviews
Cleanliness: 7.8
Service: 8.7
Location: 8.5
Room Quality: 7.9
Amenities: 8
Value for Money: 8.3
Food and Beverage: 7.5
Overall Experience: 8.1
M
Miguel Angel • couple • es
7
Calidad precio
Pros:

Calidad precio

Cons:

La cama, pedimos 1 de matrimonio y pusieron 2 individuales no muy cómodas

2025-12-09 • via Nuitee
R
Ricardo • solo_traveller • es
9
Pros:

La atención y las instalaciones

2025-12-07 • via Nuitee
H
helen • couple • gb
10
2025-12-03 • via Nuitee
Y
YOLANDA • couple • es
8
Ubicación perfecta, muy céntrico y relación calidad-precio estupenda.
2025-12-02 • via Nuitee
• couple • es
9
2025-12-02 • via Nuitee
J
JUAN • couple • es
8
2025-11-27 • via Nuitee
C
Chrishoskins99 • Friends getaway
6
Won't be back
Pros:

Hotel was bit out the way of the front cant really complain about that travel agent messed up on that but the food was discusting paid for bed a d breakfast that I didn't have .
Food wasn't covered or heated constantly. Added photo what I had on day one only had one mouth full had to spit out as was cold and underdone I complained to reception kept saying to me no understand and didn't see a holiday rep .. won't be going here again . Plus suppost to have same rooms as my friend he had sunny view I had shade all day

2025-11-24 • via Tripadvisor
I
ignacio • solo_traveller • es
7
Pros:

el hotel es mas que correcto, la ubicacion muy buena y las habitaciones estan limpias y son amplias

Cons:

esta un poco antiguo, la ducha tenia oxido, necesita que le den un lavado, sin estar nada mal. pero daria mejor imagen

2025-11-23 • via Nuitee
J
Josefa • extended_group • es
6
Estancia agradable con algunas mejoras
Pros:

Buena ubicación y personal atento

Cons:

Un hotel anticuado, baño anticuado y las toallas excesivamente desgastadas, no secan

2025-11-23 • via Nuitee
D
Damiano • solo_traveller • es
5
Bagno ha bisogno di una ristrutturazione.
2025-11-22 • via Nuitee
B
Benito • couple • es
7
2025-11-20 • via Nuitee
T
Turner • couple • gb
10
Great hotel
Pros:

Staff were great friendly room was clean bed was comfortable i have no complaints

Cons:

Pool was freezing

2025-11-18 • via Nuitee
L
Linero martin • couple • es
10
2025-11-16 • via Nuitee
4
46biggy46 • Friends getaway • Warrington, Cheshire, England
8
Very nice
Pros:

Me and six friends stayed for the benidorm fiestas for four nights. The hotel is in a great location, a 15-minute walk to the new town and old town and 10 minutes to the beach. Check inn was very slow but the staff were friendly. Our room 711 was a good size with a double and single bed. With a bath and shower over it. Definitely no soundproof in the room as you can here conversations from next door. Our friends toilet stopped working and they reported it and it was never fixed. We would stay here again .

2025-11-15 • via Tripadvisor
A
AUSTIN • couple • gb
5
Dont eat here
Pros:

Cleaned room every day.

Cons:

Pool,bar,food inedible.

2025-11-11 • via Nuitee
• solo_traveller • fr
8
Agréable séjour dans cette belle station balnéaire
Pros:

Grand hôtel avec ascenseur. Belle chambre spacieuse tout confort, balcon avec vue sur une partie de la ville. Personnel accueillant, bon petit déj à volonté..! Assez proche des magasins du centre ainsi que de la plage centrale...

2025-11-10 • via Nuitee
E
Emi • couple • es
8
Pros:

La ubicació està bé. Caminant a 10 minuts del centre. L’esmorzar, molt bo.

Cons:

Quan vam entrar al bany de l’habitació el terra estava molt mullat.
L’olor de l’habitació no em va resultar bona, tot i estar impecable i neta.

2025-11-02 • via Nuitee
L
Layla • couple • es
8
2025-10-24 • via Nuitee
P
Paco • solo_traveller • es
8
2025-10-22 • via Nuitee
S
Silva • couple • es
8
2025-10-20 • via Nuitee