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Facilities
Property facilities
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Non-smoking rooms
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Air conditioning
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Non-smoking throughout
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Private check-in/check-out
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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CCTV outside property
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24-hour security
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Key card access
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Covered parking
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Garage
Review Highlights
Categories
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Property Description
Victorian Charm with Modern Comforts
Historic Elegance: Step into the past at The Royal Hotel, housed in a Grade II listed Victorian building dating back to 1866. Enjoy the blend of historic charm and modern amenities, including air-conditioned rooms with LCD TVs and free Wi-Fi.
Unique Dining Experience: Indulge in a delightful breakfast at the Oak Panelled Scott Room, steeped in history and capable of hosting weddings and events. Immerse yourself in the ambiance where Captain Robert Falcon Scott once dined before his Antarctic expedition.
Cosmopolitan Convenience: Located just minutes away from the Principality Stadium and the train station, The Royal Hotel offers a prime location for exploring Cardiff. Unwind at Fitz's bar with a variety of light meals and handcrafted cocktails.
Book your stay now at The Royal Hotel Cardiff for an unforgettable experience!
Parking is available at nearby NCP Westgate Street, CF10 1DZ. Unfortunately, we don't have an on-site car park, but our guests receive a promotional code for the local NCP Westgate Street, CF10 1DZ, which is a short walk from the hotel. This costs £14.95 per 24 hours; this is via a promotional code given to you via reception at check-out, and then you pay at the car park.
Guests with heavy luggage or disabled access requirements are recommended to arrive via the Westgate Street entrance, CF10 1TL, which is step free.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Parking
Public parking is possible at a location nearby (reservation is not possible) and costs GBP 14.95 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for £10 per person per stay when using an available cot.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
I got a really good value deal at this hotel. We struggled to find it from the train station, but once we did I couldn't believe how central it is. It's right in the heart of all the action and I feared the noise of Saturday night revelrywould be an issue. It's an odd arrangement to get in, upstairs, downstairs, up in a lift. The guy on reception was very friendly. The room was nice and the air con was very efficient. It was unbelievably quiet. After joining in the revelry to a small extent, we didn't feel ready for breakfast, which I'm regretting having read reviews of how good it is!
I'd definitely stay again!
Staff very friendly, location amazing.
Lift to reception?? Another lift to your room !!. Quite noisy in the evening( granted it is in the middle of the city). Definitely don't go if you need wheelchair access.. the windows look like they haven't been cleaned for years.
Easy location for City Centre.
Staircases not always sign posted. Dirty windows.
The hotel was very central
Location
Stairs
Hotel was conveniently situated, 3 minutes from Cardiff Central. Despite unusual Reception arrangement, it all worked very well. Staff were efficient courteous & well organised. Bed was good & nice big bedroom. I don't sleep well, but I did at the Royal. Breakfasts were excellent BUT, could do with a more efficient means of keeping the self-serve Full Welsh Breakfast hot> I like hot food. That is a fairly minor irritation. But an investment in better warming equipment would lead to 5 stars. Overall I would recommend this hotel.
The courtesy, helpfullness and freindliness of the staff.
Bedroom could be improved but at this price, its not as issue.
Huge comfy bed. Hot shower with good power. Friendly staff. Great location.
TV did not work well. Floor in bedroom was strange sticky but slippy texture.
I liked the location of the hotel in the city center. Friendly and attentive staff. Delicious breakfast.
The rooms have poor sound insulation, so you can hear the creaking of the floor in the next room, making it difficult to fall asleep. Small windows that cannot be opened for ventilation.
The location and the room size
Nothing not to like
Good location in the middle of town and a short walk from the train station
Nothing wrong with the place
Comfortable bed, easy to locate, good amenities
Maze like layout, stairs to enter
This was our 2nd stay at the Royal and it didn't dissapoint we had one of the superior doubles which we would definitely book again loads of space and a free bottle of wine it was well worth the money the staff were great the breakfast amazing nice and quiet especially in the center of all the nightlife the only issue was the bath that needs the non slip on the bottom of the bath redoing or a non slip mat there if needed as it was very slippery when having a shower and I have knee issues so my husband had to help me in and out of the bath I would still book this room again but this would just make our experience that much better was going to book again on the 6th till the 8th of november this year but sadly you were fully booked
I booked the hotel because it said they had parking. What I didn't know until I had paid for the room, was that the parking was in an NCP which was a few minutes walk away (not ideal with heavy luggage), and, I had to pay £14.95. If the website said I had to pay this for parking, I would have found somewhere else to stay. So I am not happy with this factor.
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