Royal Hotel Cardiff by Belvilla

Hotels
8.2 (4025 reviews)
88 St Mary's St , Cardiff , gb

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable beds
Cons:
Cleanliness issues
Broken lift
Noise disturbances

Categories

Cleanliness
7.16
Several mentions of grim conditions and sticky floors.
Service
8.63
Staff were friendly and helpful, with several positive mentions.
Location
9.17
Consistently noted as excellent and very central.
Room Quality
7.62
Rooms are mentioned as comfortable but with some issues like soft mattresses.
Amenities
8.15
Standard amenities for this hotel tier; some complaints about lift functionality.
Value for Money
8.11
Good value for money, particularly with breakfast options.
Food and Beverage
8.66
Breakfast was noted as good value and enjoyable.
Overall Experience
8.13
General consensus of enjoyment despite specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:56

Property Description

Victorian Charm with Modern Comforts

Historic Elegance: Step into the past at The Royal Hotel, housed in a Grade II listed Victorian building dating back to 1866. Enjoy the blend of historic charm and modern amenities, including air-conditioned rooms with LCD TVs and free Wi-Fi.

Unique Dining Experience: Indulge in a delightful breakfast at the Oak Panelled Scott Room, steeped in history and capable of hosting weddings and events. Immerse yourself in the ambiance where Captain Robert Falcon Scott once dined before his Antarctic expedition.

Cosmopolitan Convenience: Located just minutes away from the Principality Stadium and the train station, The Royal Hotel offers a prime location for exploring Cardiff. Unwind at Fitz's bar with a variety of light meals and handcrafted cocktails.

Book your stay now at The Royal Hotel Cardiff for an unforgettable experience!

Important information:

Parking is available at nearby NCP Westgate Street, CF10 1DZ. Unfortunately, we don't have an on-site car park, but our guests receive a promotional code for the local NCP Westgate Street, CF10 1DZ, which is a short walk from the hotel. This costs £14.95 per 24 hours; this is via a promotional code given to you via reception at check-out, and then you pay at the car park.

Guests with heavy luggage or disabled access requirements are recommended to arrive via the Westgate Street entrance, CF10 1TL, which is step free.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CWL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 14.95 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for £10 per person per stay when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 4025 reviews
Cleanliness: 7.16
Service: 8.63
Location: 9.17
Room Quality: 7.62
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 8.66
Overall Experience: 8.13
K
Karen • solo_traveller • gb
8
Good base
Pros:

Location great, friendly staff and nice room

Cons:

The noisy karaoke on the street below through the night

2026-06-28 • via Nuitee
F
Fourie • solo_traveller • gb
9
2026-06-27 • via Nuitee
W
wilson42 • couple • gb
5
Good location for a short stay but I wouldn’t say it was a 4*
Pros:

The location was excellent and breakfast was good and a range of options.

Cons:

Our room 307 was so hot throughout the evening and night. I asked the receptionist 3 different times for this to be sorted and it wasn’t which was very frustrating.
The soap in our room was water put into one of the bottle which wasn’t great.

2026-06-27 • via Nuitee
M
Matthew • solo_traveller • gb
5
Overpriced Hotel great location . There is much better in cardiff
Pros:

Great location

Cons:

First time stopping here
Stopped at a few other hotels.in cardiff in the past ,thought I would.give this a go Poor service extremely small room air-conditioning just about kept the room around 20 degrees. Disco lights in the room
Staff hardly spoke after check in . No one explained breakfast on check in . We had to wait like school children until exactly 3pm to check in . Bar poorly stocked .

2026-06-27 • via Nuitee
G
GEERT • couple • be
7
Pros:

Het ontbijt was gevarieerd en lekker

Cons:

de kamer was ruim, maar vrij donker, door de kleine ramen op de zolderverdieping.

2026-06-27 • via Nuitee
F
Frankie • couple • gb
8
2026-06-27 • via Nuitee
C
Colm • couple • ie
8
Central location but just about ok.
Pros:

Very good location.
Staff were helpful
Discount for parking at local NCP parking

Cons:

Very warm in the room even with air conditioning turned to lowest
Breakfast was poor with limited range

2026-06-27 • via Nuitee
G
Guy • couple • gb
10
2026-06-26 • via Nuitee
F
Faridah • couple • my
10
2026-06-26 • via Nuitee
C
Charlotte • extended_group • gb
8
Good value
Pros:

Friendly helpful staff. Central location

Cons:

Air con wasn’t working well enough for the heat

2026-06-26 • via Nuitee
J
Janet • solo_traveller • gb
10
Our stay at Sheraton Hotel Blackpool
Pros:

Staff excellent, room great size. and comfortabke, good entertainment, lifts to all rooms, trip to lake district in luded in price. All good.

Cons:

All goof

2026-06-26 • via Nuitee
K
Kim • solo_traveller • gb
9
Perfect location for bars food shops and other activities as we went to concert at the castle but the rugby stadium was
Pros:

Central location parking available close by

Cons:

Lifts was odd either walk up 5 flights stairs to reception or down 6 steps to lift. Then after reception you walk the other end for another lift to take you to bedrooms.

2026-06-26 • via Nuitee
D
Darragh • couple • ie
9
It was just really nice overall. Friendly staff, Nice room.
Pros:

It was right in the middle of Cardiff. Close to Tesco Express, Sainsbury’s and some fast food chains like Taco Bell, Mcdonald’s, Dave’s Hot Chicken. It wasn’t too noisy on floor three!

Cons:

Maybe it was just our room but it seemed like there might’ve been a leak in the shower or toilet? Again, it could’ve been us not turning a tap off properly but the floor got quite wet at the shower. Other than that it was great!

2026-06-26 • via Nuitee
L
Lee • solo_traveller • gb
6
Pros:

The room was quiet which was a bonus as we were in the city centre. Good shower. Good breakfast if not a little cold.

Cons:

Everything was not 100% clean mud marks on door frame in bathroom, sticky floors, filthy windows on out side.

2026-06-26 • via Nuitee
T
Tracy • couple • gb
8
Central good value
Pros:

Central and within walking distance of train station castle and shopping

2026-06-26 • via Nuitee
T
Tracy • solo_traveller • gb
9
Pros:

Everything

Cons:

Stairs

2026-06-25 • via Nuitee
M
Maria • family_with_children • gb
10
Great stay and comfortable
Pros:

I thought it hotel was great, ideal location, clean rooms and staff were super helpful. Aircon was great especially in 33oC heat. Hotel close to all of Cardiffs main sites and easy to park at NCP.

Cons:

Slightly sticky floors in room… possibly due to the extreme heat and cleaner they use?
Positively, they were clean

2026-06-25 • via Nuitee
F
Fran • couple • ca
8
2026-06-25 • via Nuitee
K
Kathryn • solo_traveller • gb
7
Great location and comfortable bed, sadly let down by sticky floor that needs more thorough cleaning
Pros:

Very good location with really comfortable bed and good shower. Staff were friendly and check in / check out was very quick and easy.

Cons:

The floor of the room was very sticky and needs a proper clean. This was really quite unpleasant which is a shame, as everything else about our stay was great.

2026-06-24 • via Nuitee
I
Imadelai • solo_traveller • my
9
A Historic Hotel with an Excellent Location
Pros:

I only stayed here for one night, but the location is excellent. It is very close to the train station, which was the main reason I chose this hotel. Another thing I liked was the building itself – it has a lot of character and a charming historic appearance.
The room is quite small, so it feels a little expensive for its size. However, the excellent location makes it worth the price.
As the property appears to be a historic building, there are many fire doors inside that you constantly need to push open. There are also quite a few short flights of stairs throughout the building, so you'll find yourself going up and down frequently. If you have heavy luggage, it can definitely leave you out of breath. That's probably the only downside to an otherwise enjoyable stay.

2026-06-24 • via Nuitee