Royal Hotel Cardiff by Belvilla

Hotels
OYO Rooms
8.2 (4223 reviews)
88 St Mary's St , Cardiff , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable beds
Cons:
Cleanliness issues
Broken lift
Noise disturbances

Categories

Cleanliness
7.16
Several mentions of grim conditions and sticky floors.
Service
8.63
Staff were friendly and helpful, with several positive mentions.
Location
9.17
Consistently noted as excellent and very central.
Room Quality
7.62
Rooms are mentioned as comfortable but with some issues like soft mattresses.
Amenities
8.15
Standard amenities for this hotel tier; some complaints about lift functionality.
Value for Money
8.11
Good value for money, particularly with breakfast options.
Food and Beverage
8.66
Breakfast was noted as good value and enjoyable.
Overall Experience
8.13
General consensus of enjoyment despite specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:56

Property Description

Victorian Charm with Modern Comforts

Historic Elegance: Step into the past at The Royal Hotel, housed in a Grade II listed Victorian building dating back to 1866. Enjoy the blend of historic charm and modern amenities, including air-conditioned rooms with LCD TVs and free Wi-Fi.

Unique Dining Experience: Indulge in a delightful breakfast at the Oak Panelled Scott Room, steeped in history and capable of hosting weddings and events. Immerse yourself in the ambiance where Captain Robert Falcon Scott once dined before his Antarctic expedition.

Cosmopolitan Convenience: Located just minutes away from the Principality Stadium and the train station, The Royal Hotel offers a prime location for exploring Cardiff. Unwind at Fitz's bar with a variety of light meals and handcrafted cocktails.

Book your stay now at The Royal Hotel Cardiff for an unforgettable experience!

Important information:

Guests with heavy luggage or disabled access requirements are recommended to arrive via the Westgate Street entrance, CF10 1TL, which is step-free.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CWL

Location

Guest Reviews

8.2
Based on 4223 reviews
Cleanliness: 7.16
Service: 8.63
Location: 9.17
Room Quality: 7.62
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 8.66
Overall Experience: 8.13
M
mark solo_traveller gb
1
2026-08-29 via Nuitee
N
Nia extended_group gb
10
Exceptional standards and comforting environment.
Pros:

The room was situation on the second floor which meant it was easily accessible for both my friend and I, We stayed the night before a concert in which we felt we were well rested and in a secure area of the city. All the staff we spoke to were very polite and helped us with any enquires we had at reception. Although we had booked a budget room it still fulfilled the needs we had for our stay. I would recommend this hotel to anyone who would like a break in the city due to it being in the city centre and close to all the shops.

Cons:

Couldn't fault this hotel at all.

2026-08-29 via Nuitee
R
Ruth couple gb
10
Pros:

Big comfortable room close to all the amenities.

2026-08-28 via Nuitee
E
Elise couple fr
1
Very dirty
Pros:

Nothing apart from the location which is very central, but full refurbishment of the hotel should be done in order to be considered 4 stars and to charge the price that they do

Cons:

Terrible overall dirtyness : in the room the floors were sticky, the shower was very moldy (as shown in the attached pictures) the bathroom was not a 4 star hotel standard (more like 2 stars or less). Corridors had a very strong and weird smell like bubblegum, probably to cover smell of mold. We were so displeased that we left immediately after check in and booked another hotel.

2026-08-28 via Nuitee
R
RICHARD couple gb
8
2026-08-28 via Nuitee
D
Daniel couple gb
5
Just odd
Pros:

Good location. Service when asked for was real functional.

Cons:

I think it felt as if the hotel lacked investment. The room was fine for sleeping in but was more pleased to be out. While clean there was just a feeling it was not.

2026-08-27 via Nuitee
N
Natalie couple gb
10
2026-08-27 via Nuitee
H
hollymarg solo_traveller it
6
Good location.
Pros:

Great breakfast and location.Decent bathroom with shower.

Cons:

Room was an odd triangular shape which made it a little awkward to move around.

2026-08-26 via Nuitee
A
Adam couple gb
4
2026-08-26 via Nuitee
A
Alison solo_traveller gb
9
Nice clean and comfortable
Pros:

Good central location for Cardiff events.

Cons:

Parking was not on site. Kettle was wired into the wardrobe!

2026-08-26 via Nuitee
F
Francesco extended_group ca
2
2026-08-26 via Nuitee
O
ole willy extended_group no
5
Pros:

Beliggenhet

Cons:

Tungvint med tilkomst til rom og resepsjon, ulike heiser og ulike trapper

2026-08-25 via Nuitee
D
Daniel Diciembre couple ar
8
Cómoda
Pros:

Ubicación

Cons:

El desayuno podría ser mejor

2026-08-24 via Nuitee
S
Stephen solo_traveller gb
4
Disappointed from plymouth
Pros:

Location of hotel, the bed was very comfortable

Cons:

We were on 7th floor the lift doors ocationly stuck and would not open or only open partially, had to manually open doors twice, the room was only serviced if you booked 24 hrs in advance. Car parking arrangements and concessions were not able to be accessed.

2026-08-24 via Nuitee
J
Julie solo_traveller gb
9
2026-08-24 via Nuitee
S
sarah solo_traveller gb
6
Pros:

Bed very comfortable
Sausages at breakfast very nice

Cons:

Bar was closed permanently
No restaurant but told there was one
Poorly signed lift access needed to use stairs as unaware of lifts
Breakfast luke warm on hotplate
Toaster didnt work

2026-08-23 via Nuitee
N
Nicholas couple gb
4
Disappointing, expensive and let down further by very noisy and downmarket street scene.
2026-08-22 via Nuitee
P
Pamela extended_group gb
8
Great one night stay in the heart of Cardiff.
Pros:

Perfect location for Cardiff city centre.
Polite staff. Bed very comfortable and very clean with tea, coffee making etc. Great shower. Appreciated the half price parking offer. Excellent vfm in this lovely old hotel. Nice little bar too.

Cons:

Nothing really. It’s a bit dated but we like old places with character.

2026-08-22 via Nuitee
W
Wayne solo_traveller gb
8
Pros:

A great location for shopping and bars and restaurants

Cons:

The breakfast sometimes was not always hot.

2026-08-21 via Nuitee
R
Renate Angela solo_traveller de
1
Pros:

Nichts

Cons:

Schmutzige Zimmer, ohne Fenster, modrige Luft und das war bei der Buchung nicht angegeben, sonst hätte ich dort nie gebucht, weil ich Lungenprobleme habe. Hinzu kommt, dass es völlig überteuert war - 2 Nächte 305€!
Außerdem waren sehr kleine Betten, schmal, kurz und die Matratze total weich. . Mein Sohn ist 188 cm groß und konnte in keiner Nacht richtig schlafen!
Im Bad gab es nach jedem Duschen eine richtige Pfütze, denn der Duschkopf war fest angebracht und es spritzte einfach raus!

2026-08-20 via Nuitee