Royal Hotel Cardiff by Belvilla

Hotels
8.2 (3909 reviews)
88 St Mary's St , Cardiff , gb

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Non-smoking throughout
Private check-in/check-out
Fruits
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable beds
Cons:
Cleanliness issues
Broken lift
Noise disturbances

Categories

Cleanliness
7.16
Several mentions of grim conditions and sticky floors.
Service
8.63
Staff were friendly and helpful, with several positive mentions.
Location
9.17
Consistently noted as excellent and very central.
Room Quality
7.62
Rooms are mentioned as comfortable but with some issues like soft mattresses.
Amenities
8.15
Standard amenities for this hotel tier; some complaints about lift functionality.
Value for Money
8.11
Good value for money, particularly with breakfast options.
Food and Beverage
8.66
Breakfast was noted as good value and enjoyable.
Overall Experience
8.13
General consensus of enjoyment despite specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:56

Property Description

Victorian Charm with Modern Comforts

Historic Elegance: Step into the past at The Royal Hotel, housed in a Grade II listed Victorian building dating back to 1866. Enjoy the blend of historic charm and modern amenities, including air-conditioned rooms with LCD TVs and free Wi-Fi.

Unique Dining Experience: Indulge in a delightful breakfast at the Oak Panelled Scott Room, steeped in history and capable of hosting weddings and events. Immerse yourself in the ambiance where Captain Robert Falcon Scott once dined before his Antarctic expedition.

Cosmopolitan Convenience: Located just minutes away from the Principality Stadium and the train station, The Royal Hotel offers a prime location for exploring Cardiff. Unwind at Fitz's bar with a variety of light meals and handcrafted cocktails.

Book your stay now at The Royal Hotel Cardiff for an unforgettable experience!

Important information:

Parking is available at nearby NCP Westgate Street, CF10 1DZ. Unfortunately, we don't have an on-site car park, but our guests receive a promotional code for the local NCP Westgate Street, CF10 1DZ, which is a short walk from the hotel. This costs £14.95 per 24 hours; this is via a promotional code given to you via reception at check-out, and then you pay at the car park.

Guests with heavy luggage or disabled access requirements are recommended to arrive via the Westgate Street entrance, CF10 1TL, which is step free.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CWL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 14.95 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for £10 per person per stay when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 3909 reviews
Cleanliness: 7.16
Service: 8.63
Location: 9.17
Room Quality: 7.62
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 8.66
Overall Experience: 8.13
J
janis solo_traveller gb
9
Pros:

Fantastic friendly staff .
Easy to find
Fun themed room.

2026-06-13 via Nuitee
E
Elizabeth couple gb
7
I will stay again because location is excellent.
Pros:

Our room had no window which felt strange! Location was fine.

Cons:

Bigger room with window.

2026-06-13 via Nuitee
W
Walker couple gb
8
Great convenient clean stay
Pros:

How close it was to many amenities

Cons:

We could have done with some more milk in the room

2026-06-13 via Nuitee
S
Suzanne family_with_children gb
8
Pros:

Staff very lovely and accommodating . Our room comfortable no outside noise x great location

2026-06-13 via Nuitee
T
Tait solo_traveller au
10
Pros:

Clean, spacious & comforrtable room, we had " cinema" themed room..
Fantastic location, minutes from train stn and close to all attractions.

Cons:

Bed light on its way out.

2026-06-12 via Nuitee
C
Connolly solo_traveller gb
3
wont go back there--- ever---
Pros:

location

Cons:

miserable drab room - poor light - dirty windows.
2 flights of stairs to get to reception - - or 2 lifts - ...
cant seem to get a receipt?

2026-06-11 via Nuitee
P
Paivi family_with_children fi
7
Great location, good value for money.
Pros:

Great location, can’t get any more central than this. 5min walk from Cardiff Central station. Comfortable beds, decent breakfast.

Cons:

Sticky floors.

2026-06-11 via Nuitee
P
Paul solo_traveller gb
7
2026-06-11 via Nuitee
D
Diana couple ca
4
Pros:

Close to train station

Cons:

There is nowhere to unload luggage from the car at the hotel. We were simply wanting to unload the luggage, check in, then return our car rental. Should have taken 15 minutes. Instead we were forced to park in a separate parking garage then lug all of the luggage etc to the hotel. Not easy for seniors with health issues.

2026-06-11 via Nuitee
P
Paul solo_traveller gb
5
2026-06-11 via Nuitee
E
Ethan couple gb
9
2026-06-11 via Nuitee
M
Michaela solo_traveller gb
8
Fabulous
Pros:

The staff are always friendly, welcoming and will help in anyway they can with issues.

Cons:

The surround system in the cinema room did not work. To be fair to the team they done everything they could to make it work

2026-06-10 via Nuitee
M
Megumi couple gb
7
2026-06-10 via Nuitee
S
Sander solo_traveller nl
9
2026-06-10 via Nuitee
S
Simone couple au
9
Pros:

Great location to the train and bus terminals.

2026-06-10 via Nuitee
I
Ian couple gb
8
Pros:

Great location for Cardiff city and stadium

Cons:

Can be noisy outside late evening.

2026-06-09 via Nuitee
L
Luiz Antonio couple br
10
Excelente
Pros:

Quarto amplo e a localização perfeita, perto da maioria dos pontos interessantes.

2026-06-09 via Nuitee
P
Philip solo_traveller au
7
2026-06-09 via Nuitee
C
Crowe solo_traveller ca
8
Pros:

Good location

Cons:

Very warm in room

2026-06-08 via Nuitee
R
Romina Lorena solo_traveller ar
7
2026-06-08 via Nuitee