Swan Caxias do Sul

Hotels
8.5 (601 reviews)
Avenida Os 18 do Forte, 1934 , Caxias do Sul , br
+55 54 3039-5001

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Attentive service
Value for money
Cons:
Room maintenance
Breakfast organization
Limited amenities

Categories

Cleanliness
8.33
Guests noted the rooms were extremely clean but flagged issues such as maintenance and modernity.
Service
9.3
Positive comments on staff interaction and reception service, but mixed feelings on standardization.
Location
9.34
Multiple guests praised the excellent location of the hotel.
Room Quality
7.29
Some issues with room allocation for families and signs of wear and tear in the rooms.
Amenities
7.32
Missing some amenities like a bar, need for better maintenance in common areas.
Value for Money
9.28
Strong comments on cost-effectiveness and overall value.
Food and Beverage
8.33
Overall good breakfast but issues regarding organization and variety were noted.
Overall Experience
8.8
Guests generally had a very positive experience with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 12:55

Property Description

Convenient Accommodation in the Heart of Caxias do Sul

Fitness Centre: Stay in shape during your stay with our on-site fitness centre.

Free Wi-Fi: Stay connected with complimentary Wi-Fi available in public areas.

Dining and Relaxation: Indulge in delicious meals at our restaurant, unwind in the sauna, or pamper yourself in the massage room.

Book now to experience the perfect blend of comfort and convenience at Swan Caxias do Sul.

Important information:

Please note that all payments must be done upon check in.

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

In the case of a minor accompanied by only one of the parents, it is necessary to present a notarized authorization signed by the absent parent, along with a notarized copy of that parent´s ID.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: POA

Location

Guest Reviews

8.5
Based on 601 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.34
Room Quality: 7.29
Amenities: 7.32
Value for Money: 9.28
Food and Beverage: 8.33
Overall Experience: 8.8
G
Gressler • solo_traveller • br
8
2026-08-22 • via Nuitee
J
Julio • couple • br
2
Pros:

Não tem comunicação com o hotel.

Cons:

Falta de resposta!!!

2026-08-22 • via Nuitee
M
Martin Haeberlin • solo_traveller • br
9
2026-08-21 • via Nuitee
G
Guilherme • family_with_children • br
10
2026-08-20 • via Nuitee
A
André Luís • couple • br
10
Estrutura ,localização e atendimento excelentes
Pros:

Estrutura e atendimento

Cons:

Nada

2026-08-17 • via Nuitee
A
Adriana • solo_traveller • br
8
2026-08-17 • via Nuitee
J
Juliana • solo_traveller • br
8
2026-08-16 • via Nuitee
P
PEDRO • solo_traveller • br
6
Pros:

Localização

Cons:

Dificuldades horário check in e embaraços de falta transparência cobranças terceirizada garagem.

2026-08-16 • via Nuitee
E
Edita • couple • br
3
Pésimo
Pros:

Localização

Cons:

O ar acondicionado não funciona pasamos calor a noite toda

2026-08-14 • via Nuitee
E
Elizia • couple • br
10
2026-08-13 • via Nuitee
C
Clarissa • couple • br
10
2026-08-12 • via Nuitee
D
Diogo • solo_traveller • br
8
2026-08-11 • via Nuitee
S
Stefano • family_with_children • br
9
2026-08-09 • via Nuitee
R
Roberta • solo_traveller • br
10
Grata surpresa
Pros:

Infraestrutura maravilhosa. Tem academia e piscina aquecida. O estacionamento é pago, porém, há vagas na rua do hotel. Pegamos uma promoção de férias e ficamos em um quarto reformado. O hotel é de 1° linha.

2026-08-09 • via Nuitee
G
Guilherme • solo_traveller • us
8
2026-08-08 • via Nuitee
M
maicon • solo_traveller • br
9
2026-08-08 • via Nuitee
R
Rodrigo • solo_traveller • es
5
Cons:

Me cobraron medio día adicional por retraso de 1 hora en entregar la habitación. Impresentable.

2026-08-06 • via Nuitee
F
Francisco • couple • br
4
Tem muito a melhorar
Pros:

Serviço de quarto foi bom

Cons:

O quarto estava muito mal conservado, com infiltração nas paredes e no marco da porta do banheiro, o rodaforro soltando e não existe nenhum tipo de isolamento acústico, nem interno e nem externo.

2026-08-06 • via Nuitee
S
Silvia • family_with_children • br
7
2026-08-06 • via Nuitee
R
Rafael • solo_traveller • br
9
2026-08-04 • via Nuitee