Sotetsu Fresa Inn Yokohama Totsuka - Renovated in March 31st 2025

Hotels
•
Sotetsu Fresa Inn
8.1 (1285 reviews)
Totsuka-cho16-8 , Yokohama , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
Shared lounge/TV area
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Good location
Comfortable rooms
Friendly staff
Cleanliness of rooms
Cons:
Cigarette smell in rooms
Service issues with breakfast
Bathroom cleanliness concerns

Categories

Cleanliness
7.51
Some cleanliness issues reported, particularly related to bathroom mold and noticeable dirt.
Service
8.48
Staff provided good service, although there was a notable complaint regarding a mix-up with room types.
Location
9.02
Hotel is conveniently located near the station and various dining options.
Room Quality
7.97
Rooms described as comfortable, but some complaints about cigarette smell in smoking rooms.
Amenities
8.5
Amenities were appreciated, especially hair care items and cleanliness of the bathrooms.
Value for Money
7.76
Concerns about room pricing were mentioned, particularly for single night stays.
Food and Beverage
7.51
Breakfast service issues reported; food was not readily available when needed.
Overall Experience
8.08
Guests generally had a good experience, with some specific areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:28

Property Description

Convenient Location:
Located just a 2-minute walk from JR Totsuka Station, Sotetsu Fresa Inn Yokohama Totsuka offers easy access to transportation for your travels.

Comfortable Accommodation:
Enjoy cozy rooms with neutral interiors and modern amenities such as LCD TVs, small fridges, and attached bathrooms, ensuring a comfortable stay.

Convenient Facilities:
Benefit from a range of facilities including a beauty salon, launderette, free Wi-Fi, and a 24-hour staffed reception for all your needs.

Book your stay at Sotetsu Fresa Inn Yokohama Totsuka for a convenient and comfortable hotel experience.

Important information:

Guests who plan to arrive after check-in hours (00:00) must inform the property in advance. Contact details can be found in the booking confirmation. If the property is not informed, the booking will be treated as a no-show.

Please note the hotel cannot arrange any external reservations such as tours, shows or restaurants.

Luggage storage is available for guests before check-in and after check-out. This is available only on guests’ check-in/check-out dates. Please note that the property cannot store large luggage, large amount of luggage, or items requiring refrigeration. For more information, please contact the property directly.

If you wish to send luggage or mail to the property prior to your arrival, please fill out your name and check-in date on each item. Items can be stored for 1 week prior to guests’ arrival. Please note that the property cannot store large luggage, large amount of luggage, or items requiring refrigeration. The property cannot pay on behalf of the guest when items are delivered.

Power outage maintenance work of the hotel's affilated parking lot "Totsukana Parking Lot," will be carried out from 08/03/2026 19:00 to 09/03/2026 08:30. Please note that between 19:00 and 08:30, the following facilities are unavailable: Enter to/exit from the Totsukana Parking Lot and it's elevators and payment machines in the parking lot.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs JPY 1200 per day.

Location

Guest Reviews

8.1
Based on 1285 reviews
Cleanliness: 7.51
Service: 8.48
Location: 9.02
Room Quality: 7.97
Amenities: 8.5
Value for Money: 7.76
Food and Beverage: 7.51
Overall Experience: 8.08
S
Shinichiro • extended_group • jp
10
2026-04-23 • via Nuitee
陳 • solo_traveller • tw
8
很棒的住宿體驗
Pros:

很齊全的飯店、車站旁邊超方便~！

Cons:

無

2026-04-21 • via Nuitee
K
kenichi • couple • jp
8
全体的には、快適に過ごせましたので、次回は、利用する際は、禁煙部屋を手配します
Pros:

清潔感は、全体的にありました。

Cons:

喫煙のお部屋だったので、仕方ないのですが、
タバコを吸わない者からだと、部屋に煙草臭さが染み付いているのか、禁煙者が、利用すると少し気になるかも、空気清浄器系は、継続的に回されると解消されるかも

2026-04-19 • via Nuitee
Y
YUKARI • solo_traveller • jp
7
2026-04-19 • via Nuitee
G
Goto • solo_traveller • jp
8
2026-04-19 • via Nuitee
T
takayuki • solo_traveller • jp
6
Pros:

駅から近く観光地へのアクセスも良い

Cons:

価格的にお得感がない、割高に感じた。

2026-04-18 • via Nuitee
T
takeshi • solo_traveller • jp
7
2026-04-18 • via Nuitee
K
kazuo • extended_group • jp
9
2026-04-16 • via Nuitee
Y
YUMIKO • solo_traveller • jp
8
Pros:

快適でした

Cons:

特にないです

2026-04-15 • via Nuitee
A
Angel9323795 • family_with_children • kr
9
Recommend it.
Pros:

All was good, the receptionists were welcoming, friendly, the room was a bit small for 2 people, but for a night or 2 -ok. The bedsheets are clean and the bed was nice. The location is right next to the metro line.

Cons:

The size of the room

2026-04-14 • via Nuitee
I
ISHIGAKI • solo_traveller • jp
6
2026-04-13 • via Nuitee
A
Angel9323795 • couple • kr
9
If you don't have big suitcases, recommend it!
Pros:

Most of the hotel's receptionists are friendly, polite,smiling, welcoming, and ready to support (except one lady,who always was a bit off professional behaviour) even though there was a language barrier, but our stay was good in any way. The room was small for 2 people and 2 suite cases, if you're gonna stay a night then it's bearable. We were "suffering" 4 nights!:))) housekeeping staff were kind too, and hard working, appropriate.

2026-04-12 • via Nuitee
N
Naomi • solo_traveller • jp
10
2026-04-12 • via Nuitee
H
HIROKI • solo_traveller • jp
7
2026-04-12 • via Nuitee
I
ISHIGAKI • couple • jp
6
2026-04-12 • via Nuitee
K
Koki • solo_traveller • jp
10
Pros:

綺麗だった。
宿泊者以外上の階に行けないシステムだった。
駅から近かった。
周辺のホテルの中ではリーズナブルだったと
思った。

2026-04-10 • via Nuitee
G
GUAN-YING • couple • tw
9
Pros:

位置非常好，就在地鐵站上方
行李可以借放很方便

2026-04-09 • via Nuitee
N
nagahara • extended_group • jp
8
2026-04-08 • via Nuitee
M
MEGUMI • solo_traveller • jp
10
また機会があれば利用したいです。
Pros:

立地が良く、ホテルの方々が親切、清潔なお部屋で大満足です。

2026-04-04 • via Nuitee
Y
Yasunori • solo_traveller • jp
8
我が家の様な安全安心であった。ありがとうございました。
Pros:

受付の皆さんがフレンドりーで丁寧な態度でとても良い感じでした。館内ののお水が美味しいく、安全に飲めた事が嬉しかった。

2026-04-02 • via Nuitee