Kobe Sannomiya Tokyu REI Hotel

Hotels
7.9 (1084 reviews)
Chuo-ku Kumoidori 6-1-5 , Kobe , jp

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Convenient location
Excellent staff service
Clean and well-maintained rooms
Delicious breakfast
Cons:
Difficult to find due to construction
Some rooms are small
Issues with cleanliness due to noise from other guests

Categories

Cleanliness
7.68
Reviews indicate cleanliness but mention some discomfort regarding room size.
Service
8.15
Staff is consistently described as kind and helpful.
Location
7.19
While generally good, construction issues make it hard to find.
Room Quality
8.14
Rooms are spacious and well-equipped.
Amenities
8.17
The presence of various amenities such as footcare machines and a good shower experience.
Value for Money
7.63
Overall satisfactory but some felt room size was small for the price.
Food and Beverage
8.68
Breakfast is frequently praised for being delicious.
Overall Experience
7.55
Overall positive, despite some issues with location access.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:18

Property Description

Convenient Location
The Kobe Tokyu REI Hotel is ideally situated just 150 metres from JR Sannomiya Train Station, providing easy access for travelers. Explore the vibrant city of Kobe with ease from our central location.

Comfortable Rooms
Experience comfort and convenience in our air-conditioned rooms equipped with modern amenities such as an LCD TV, free WiFi, and a private bathroom. Relax and unwind after a day of sightseeing in our cozy accommodations.

Additional Amenities
Enjoy a delicious Japanese and Western-style breakfast, stay connected with satellite channels and pay TV, and take advantage of services like coin-operated laundry machines and laptop rentals from our 24-hour front desk.

Book your stay at Kobe Tokyu REI Hotel now for a memorable experience in Kobe!

Important information:

From JR Sannomiya Train Station, Exit 1 and the East Exit are nearest to the hotel.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 1084 reviews
Cleanliness: 7.68
Service: 8.15
Location: 7.19
Room Quality: 8.14
Amenities: 8.17
Value for Money: 7.63
Food and Beverage: 8.68
Overall Experience: 7.55
S
Shu-wei • solo_traveller • tw
9
2026-06-27 • via Nuitee
Z
ZONGKUN • couple • jp
8
2026-06-27 • via Nuitee
N
NAOKO • couple • jp
8
2026-06-25 • via Nuitee
S
sayuri • couple • jp
10
2026-06-24 • via Nuitee
奥村 • solo_traveller • jp
5
2026-06-24 • via Nuitee
T
Tadatoshi • solo_traveller • jp
10
総合的には満足です
Pros:

清潔感があり、朝食が良かったです。

Cons:

今回は喫煙ルームでしたが、ちょっと臭いがきつく服に臭いが移ってしまったのが後悔です。電子タバコのみ喫煙可の部屋があれば幸いです。

2026-06-23 • via Nuitee
T
Tadatoshi • solo_traveller • jp
10
よかったです
Pros:

綺麗で清潔感があり、朝食も満足の内容でした。バスルームも綺麗で個人的にはシャワーヘッドが好きなタイプでしたので良かったです。

Cons:

スタッフの方が少し不機嫌そうでした。多分忙しかったんだと思います。依頼事項があったんですが、なかなか伝わらずこちらも語気を荒めてしまいました。申し訳ありません。

2026-06-23 • via Nuitee
M
Masako • family_with_children • jp
10
2026-06-22 • via Nuitee
芳茹 • family_with_children • tw
8
2026-06-19 • via Nuitee
N
nagano • solo_traveller • jp
10
2026-06-19 • via Nuitee
K
Kai Quan • extended_group • my
10
2026-06-17 • via Nuitee
蔡蕙芸 • extended_group • tw
9
2026-06-13 • via Nuitee
K
Keigo • solo_traveller • jp
8
2026-06-08 • via Nuitee
斉藤 • solo_traveller • jp
9
Pros:

以前泊まった時に、枕が合わなくて、バスタオル2枚お借りしました、そうしたら何も言ってなかったのに、部屋にバスタオルが用意してありました！感動です

2026-06-05 • via Nuitee
吉田 • solo_traveller • jp
8
2026-06-04 • via Nuitee
I
INOUE • solo_traveller • jp
7
2026-06-02 • via Nuitee
O
OKUMA • couple • jp
8
落ち着ける
Pros:

少し早目にホテルに到着しましたが、お部屋の準備が整っているのでチェックインできますとの事。とてもにこやかに対応して頂きよかったです。

Cons:

特になし。

2026-06-01 • via Nuitee
Y
yyメロン • solo_traveller • jp
9
2026-06-01 • via Nuitee
M
Mitsumura • solo_traveller • jp
8
Pros:

スタッフの方がとても親切で素敵
チェックイン前、アウト後の荷物の預かりが助かる
朝ごはんにご当地品があってとても美味しかった

Cons:

ベッドの敷きシーツにシミがついてて気持ち悪かった
洗濯済みだと分かっていても気持ち悪いのでしっかり目視して確認して欲しい

2026-05-30 • via Nuitee
高橋 • couple • jp
10
2026-05-27 • via Nuitee