Rede Andrade Comfort

Hotels
•
Andrade Hoteis
8 (4364 reviews)
Rua Pedro Fonseca Filho, 3165 , Natal , br

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Excellent location (beachfront, near restaurants/shops)
Friendly and helpful staff (several positive mentions, including receptionist Jamily)
Good value for money / cost-benefit
Sea views and comfortable beds
Jacuzzi and some pleasant amenities
Cons:
Cleanliness and bathroom issues (dirty floors, clogged drains, flooding)
Maintenance problems (old structure, leaking floors, no hot shower in one report)
Poor or unreliable Wi‑Fi in rooms
Noisy AC and loud music at pool
Limited breakfast variety (missing juices, few vegan options)
Restrictive reception policies and extra charges reported

Categories

Cleanliness
6.5
Multiple guests reported bathrooms not properly cleaned, clogged/draining issues and a room flooded after cleaning — cleanliness is a notable weak point.
Service
8.5
Staff are frequently described as kind, cordial and helpful (specific praise for receptionist Jamily), though there are some complaints about restrictive reception policies and extra charges.
Location
9.5
Consistently praised as excellent — steps from the beach, near restaurants, shops and the Ponta Negra staircase; a major strength.
Room Quality
7.5
Rooms often have sea views and comfortable beds, but several reports of noisy or hot rooms, AC issues, lack of windows in some rooms and maintenance problems.
Amenities
7.5
Mixed: jacuzzi and proximity to beach praised, gym mentioned, but pool area had loud music and Wi‑Fi/maintenance problems (no hot shower reported) reduce the score.
Value for Money
9
Many guests highlight very good cost-benefit and excellent price, making value perception strongly positive.
Food and Beverage
7
Breakfast opinions are mixed — some say it is very good, others note limited variety, missing local juices and lack of vegan options; overall below top tier.
Overall Experience
8.5
Generally positive overall experience driven by location, friendly staff and comfortable beds, tempered by cleanliness and amenity/maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 02:42

Property Description

Luxurious Stay by the Beach

Outdoor Pool and Leisure Options: Enjoy a refreshing dip in the large outdoor pool or explore the various leisure options tailored for both children and adults just a stone's throw away from Ponta Negra Beach.

Wellness and Entertainment: Stay active at the gym, unwind in the whirlpool, or have a fun-filled time at the games room and playground, ensuring there's something for everyone to enjoy during your stay.

Comfortable Accommodations: Relax in rooms with balconies, silent air conditioning, safety boxes, and minibars, coupled with entertainment from 20-inch TVs for a cozy and convenient stay.

Book now to experience the perfect blend of relaxation and entertainment at Bello Mare Comfort!

Important information:

When booking more than 5 rooms, different policies and supplements may apply.

The property only allows 1 pet up to 10 kg per room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NAT

Location

Guest Reviews

8
Based on 4364 reviews
Cleanliness: 6.5
Service: 8.5
Location: 9.5
Room Quality: 7.5
Amenities: 7.5
Value for Money: 9
Food and Beverage: 7
Overall Experience: 8.5
V
Vanderlei • solo_traveller • br
10
Pros:

Localização

2026-09-05 • via Nuitee
C
carlos serafim • solo_traveller • br
2
Pros:

Localização top

Cons:

Café da manhã HORRÍVEL. Funcionários mal humorados e estrutura com muitas falhas.

2026-09-05 • via Nuitee
B
Bfresh9 • solo_traveller • br
10
2026-09-04 • via Nuitee
B
Bfresh9 • solo_traveller • br
10
2026-09-04 • via Nuitee
R
Romulolima__ • solo_traveller • br
9
2026-09-03 • via Nuitee
T
Thayse • couple • br
10
Gostei, muito confortável. Voltarei
Pros:

Bom

Cons:

As portas são ruim em abrir

2026-09-02 • via Nuitee
V
VERÍSSIMO • solo_traveller • br
10
Pros:

Melhor vista da cidade.

Cons:

Faltou um funcionário exclusivo para cuidar da garagem: Abertura e fechamento do portão.

2026-09-01 • via Nuitee
C
Claudio • couple • br
7
Foi boa e espero que melhore a cada dia.
Pros:

Gostei da localização, da vista do quarto, cama confortável e limpeza do apartamento.

Cons:

O café da manhã foi muito ruim, poucas opções e comida fria, cuscuz gelado, ovos sem um pingo de sal , as cubas estavam desligadas e olhe que fui as 09:00 da manhã sendo que o serviço é até as 10:00 falei a funcionaria que a comida estava fria e ela nem deu importância.

2026-09-01 • via Nuitee
D
Dayanne • couple • br
9
Foram dias maravilhosos, voltaria sem dúvidas com minha família
Pros:

Hotel amplo confortável, limpo, vista maravilhosa e café da manhã top

Cons:

Achei o chuveiro frio, e a camareira do terceiro piso sem vontade de te auxiliar.

2026-09-01 • via Nuitee
M
Monti • solo_traveller • ar
10
Pros:

Todo muy bien! Limpieza, comodidad, cercanía a la playa.

Cons:

Nada, todo perfecto.

2026-09-01 • via Nuitee
A
André • solo_traveller • br
9
Pros:

Jacuzzi no terraço.

2026-08-31 • via Nuitee
D
Deine • couple • br
10
2026-08-30 • via Nuitee
V
Valeria Sabrina • solo_traveller • br
9
Pros:

De ser quarto com vista ao mar, conforme solicitado na reserva, limpo e ar condicionado funcionando muito bem.. Colaboradores super atenciosos. Hotel com uma localização ótima.

Cons:

Falta de cortina blackout e o chuveiro precisa ser revisado e o café da manhã poderia colocar mais opções, como tortas salgadas, pão de queijo e intercalar as frutas tbm.
O hotel tem grande potencial.

2026-08-30 • via Nuitee
R
Ricardo • solo_traveller • br
10
2026-08-29 • via Nuitee
A
Arlen Fonseca • solo_traveller • br
8
Pros:

Cama e café da manhã

Cons:

Piscina

2026-08-26 • via Nuitee
L
Lucas Augusto Vieira • solo_traveller • br
3
2026-08-26 • via Nuitee
A
Alice de Fatima • solo_traveller • br
8
2026-08-25 • via Nuitee
A
Anderson • couple • br
9
Pros:

Café da manhã bacana, perto da praia, vista maravilhosa, quarto confortável, estadia muito agradável

2026-08-25 • via Nuitee
R
Ruscheinsky • family_with_children • br
8
2026-08-24 • via Nuitee
K
Keyte • solo_traveller • br
10
Pros:

Gostei do café da manhã, é bem caprichado. O atendimento das meninas do café é excepcional! Todos atenciosos.

Cons:

Só o chuveiro achei frio , nem colocando no quente não esquentava muito. ( Quarto 314)

2026-08-24 • via Nuitee