Panorama Hotel St Helens

Hotels
9 (2126 reviews)
1 Quail Street , St Helens , au

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Beautiful location
Good service
Cons:
Outdated rooms
Cleanliness issues

Categories

Cleanliness
7.89
Some rooms reported cleanliness issues, with descriptions of tired and dirty facilities.
Service
9.36
General positive feedback on service, though some negative comments about staff demeanor.
Location
9.9
Many reviews highlighted excellent location and proximity to attractions.
Room Quality
8.35
Mixed reviews on room quality with mentions of outdated decor and uncomfortable beds.
Amenities
8.88
Amenities noted as decent but in need of improvement for a better experience.
Value for Money
8.34
Several guests felt the price was high compared to the quality of the rooms and services.
Food and Beverage
9.39
Positive sentiment towards the kitchen and dining service, though some found pricing issues.
Overall Experience
9.86
Guests generally enjoyed their stay despite some issues, indicating strong overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:04

Property Description

Luxurious Beachfront Accommodation

Stunning Views and Relaxing Amenities
Panorama Hotel St Helens offers a seasonal outdoor swimming pool, garden, and terrace, providing guests with a picturesque setting to unwind. The rooms are equipped with modern amenities, including a flat-screen TV, free WiFi, and some even offer a breathtaking sea view. Guests can enjoy a variety of dining options, from buffet to à la carte, featuring delicious Seafood, Thai, and Australian cuisine.

Exceptional Dining Experience
Indulge in a diverse culinary experience at the hotel's restaurant, offering a range of options including vegetarian and gluten-free. Start your day with a delightful breakfast spread and end it with a refreshing drink at the bar.

Book Your Stay at Panorama Hotel St Helens
Escape to this seaside retreat and immerse yourself in comfort and luxury. Experience top-notch service and unforgettable views.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LST

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 2126 reviews
Cleanliness: 7.89
Service: 9.36
Location: 9.9
Room Quality: 8.35
Amenities: 8.88
Value for Money: 8.34
Food and Beverage: 9.39
Overall Experience: 9.86
A
Allison • solo_traveller • au
9
Value for money
Pros:

Friendly staff great restaurant

2026-05-03 • via Nuitee
E
Elizabeth • solo_traveller • au
7
2026-05-03 • via Nuitee
L
Liam • couple • au
9
Pros:

Lovely stay in a comfortable room!
Very friendly and helpful staff!
Large hotel with nice views over the water!

2026-05-01 • via Nuitee
T
Thomas • couple • de
7
Pros:

Gutes Frühstück auf der Terrasse mit Blick auf die Bucht

Cons:

Wir waren eine Stunde "zu früh" vor Ort und wurden nochmal weggeschickt

2026-04-30 • via Nuitee
F
Fay • couple • au
10
Great location convenient parking easy
Pros:

Staff were friendly and efficient

Cons:

Nothing

2026-04-30 • via Nuitee
L
LEAHNAME • solo_traveller • us
8
2026-04-29 • via Nuitee
D
Diane • couple • au
6
Average
Pros:

Location

Cons:

Bathroom totally unintelligently planned

2026-04-29 • via Nuitee
S
Sunil • solo_traveller • in
9
2026-04-29 • via Nuitee
A
Adrian • solo_traveller • au
10
2026-04-28 • via Nuitee
L
Lisa • family_with_children • au
7
Pros:

The location is excellent and walking distance to the main area of town. Lovely deck with amazing views on the harbour for the bar area.

Cons:

Make sure you get a room with water views, otherwise they just look over the carpark.

2026-04-28 • via Nuitee
L
Liz • solo_traveller • au
8
St Helens stay
Pros:

Position,staff were friendly and helpful.
Time on the balcony was great

Cons:

Room 29 was close to laundry someone was washing and drying late into evening made sleeping difficult.

2026-04-27 • via Nuitee
R
Robert • couple • au
9
Pros:

Lovely room on the second floor facing the water, with spa. Recommend getting this room as it's such a lovely outlook. Balcony great to relax in the even with cheese and biscuits. Spa can't be on after 8:30pm though.

2026-04-27 • via Nuitee
P
Paddy • couple • au
10
Pros:

Location. Room size. Staff were very helpful.

2026-04-27 • via Nuitee
E
Elise Matt • solo_traveller • au
9
Pros:

Great location with excellent views. Comfortable spacious room, good size shower

2026-04-27 • via Nuitee
J
John • extended_group • au
10
2026-04-27 • via Nuitee
R
Renae • extended_group • au
10
It was fabulous !
Pros:

Staff , room ,

Cons:

NA

2026-04-26 • via Nuitee
K
Kim • couple • au
10
Loved it, will be back.
Pros:

The serenity and peaceful surroundings. Great food, attentive staff.

Cons:

That I couldn’t stay for longer.

2026-04-24 • via Nuitee
P
Poppy • couple • au
10
We had a fabulous 3 days there ….the perfect recharge from our hectic professions !
Pros:

Everything about it was perfect !
The room was very spacious and the bed very comfy . Heating was great .
The views from the room and the balcony were serenely beautiful and tranquil .
Everything was so close by and within walking distance of art galleries and cafes .
Just a short drive to the beautiful coastline of the ‘Bay of Fires ‘
The two people spa was an awesome bonus treat for our wedding anniversary .

Cons:

Nothing to not like .

2026-04-24 • via Nuitee
S
Sally • solo_traveller • au
10
2026-04-24 • via Nuitee
C
Carolyn • couple • au
8
Beautiful peaceful and comfortable stay
Pros:

The hotel was nice and central overlooking the water where birds and animals were roaming

Cons:

The bathroom was a little aged with taps not connected to the wall securely

2026-04-23 • via Nuitee